Making Your Dealership Experience as Pleasant as Possible in Atlanta

At Global Imports BMW, we believe it's important for our customers to have the best dealership possible. In fact, it's one of our main goals: when our customers are able to find the perfect BMW vehicle, and we see the happiness light up their face, we know we've done our job and made someone's day that much better.

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Recent Reviews from Global Imports BMW

I had been looking for a newer 750Li for at least 6 months and finally found the one I wanted at Global Imports BMW. I bought my last 750Li from a non-local Lexus dealership in Pembroke Pines, Florida, and it was a nightmare and I was totally taken advantage of. Being I was an out-of-towner from Tampa, I had it in my mind the same may happen this time around. So let me tell you my experience. From my first call with Justin Oliver, this was the absolute best car buying experience I have ever been through and this is my 6th purchase. In contrast with the Lexus dealership, who came out and told me, do you really want to drive you old car back 4 hours, after making me wait 12 hours to wear me down, Global Imports BMW was the opposite end of the spectrum and DEFINES TOTAL CUSTOMER SERVICE AND EXPERIENCE! All of the financing was done over the phone and final numbers were sent to me before heading to Atlanta and a deposit was put down. And off I was. Justin was great once I got there and and the whole staff was very welcoming and inviting. Justin made sure that not only the numbers stayed exactly the same, but my interest rate went down an additional 1 percent and my loan amount ended up being lower. There was a small wait and Justin came to the waiting area and updated me every 20 minutes, on top of giving a very nice gift bag. Once in financing, Matt was a class act as well! They did not push additional items (gap insurance, warranties, etc) and did not rush me through anything, even though the dealership was technically closed on a Saturday night. To conclude, this was by far the best car buying experience I have ever had and thank you again to Justin and Matt, as well as the rest of the staff! From all of my experiences at other, even one of the local in Tampa dealerships, this guy sets the standard! I highly recommend anyone within a 6-10 hour driving radius, looking at a BMW to reach out to Justin Oliver and check out the deals at this dealership. I actually look forward to the time 3-4 years from now when I am ready for another one because I know I am in great hands with Justin and the Global Imports team and it is more than worth the 6 and a half hour drive! Thanks again!

Jeff Jansen May 11, 2017

Let me start this review off by saying... I am very apprehensive about visiting dealerships. I always feel like I will be pushed into a deal. I normally car shop for months before making a final decision. I have literally been looking for over a year. I could not decide what I wanted. I thought about a BMW and remembered that I met Spencer Rogers a few years back and decided to give him a call. The first time I visited this dealership was back in April. I was very impressed with the setup, lay out, the cleanliness and professionalism of the staff. I didn't test drive because I didn't want to be tempted to commit. I took a look at what I liked and briefly chatted with Spencer and browsed the inventory in the showroom. I went home and put it on the back burner because I just wasn't pressed to purchase. In the meantime, I was texting Spencer to ask questions about the car that I was looking for. I literally asked him probably 100 questions. LOL! I am sure I worked his nerves but he never showed that I did. He was patient and understanding the entire time. Fast forward to this weekend, one of my friends peer pressured me to go ahead and stop playing around and test drive the car. Called Spencer. He was ready for me when I pulled up. He explained the differences between the cars that I wanted and the warranty and all the bells and whistles. I asked for honest opinions and he gave them. He was very knowledgeable and passionate about the BMW brand. This is a huge plus for me. You have to love your brand if you expect me to buy in. Spencer presented me with numbers and I wanted to think about it overnight. He didn't pressure me at all. He did let me know that the car may not be there tomorrow. I am in the car business so I knew this to be true. Emailed him first thing the next morning and he replied promptly. I was impressed. He kept me informed every step of the way... even if there was a delay. I am a stickler for time so I appreciated him doing this. He knew I was at work and anticipating his call. I felt like my time was respected. Spencer made this process painless and removed all my doubts about salespeople. Everyone in the dealership was nice. They spoke and smiled even when I didn't walk out with a car the first day. I drove THIRTY SEVEN miles to this dealership. There are at least 2 dealerships closer to my home. But I only wanted to work with Spencer. I also want to give recognition to Renee in Finance and Travis the BMW genius. If you are looking for a great dealership with a friendly atmosphere and wonderful salespeople.... VISIT GLOBAL IMPORTS BMW!!!!!

LocStar912 Sep 10, 2016

Let me start this review off by saying... I am very apprehensive about visiting dealerships. I always feel like I will be pushed into a deal. I normally car shop for months before making a final decision. I have literally been looking for over a year. I could not decide what I wanted. I thought about a BMW and remembered that I met Spencer Rogers a few years back and decided to give him a call. The first time I visited this dealership was back in April. I was very impressed with the setup, lay out, the cleanliness and professionalism of the staff. I didn't test drive because I didn't want to be tempted to commit. I took a look at what I liked and briefly chatted with Spencer and browsed the inventory in the showroom. I went home and put it on the back burner because I just wasn't pressed to purchase. In the meantime, I was texting Spencer to ask questions about the car that I was looking for. I literally asked him probably 100 questions. LOL! I am sure I worked his nerves but he never showed that I did. He was patient and understanding the entire time. Fast forward to this weekend, one of my friends peer pressured me to go ahead and stop playing around and test drive the car. Called Spencer. He was ready for me when I pulled up. He explained the differences between the cars that I wanted and the warranty and all the bells and whistles. I asked for honest opinions and he gave them. He was very knowledgeable and passionate about the BMW brand. This is a huge plus for me. You have to love your brand if you expect me to buy in. Spencer presented me with numbers and I wanted to think about it overnight. He didn't pressure me at all. He did let me know that the car may not be there tomorrow. I am in the car business so I knew this to be true. Emailed him first thing the next morning and he replied promptly. I was impressed. He kept me informed every step of the way... even if there was a delay. I am a stickler for time so I appreciated him doing this. He knew I was at work and anticipating his call. I felt like my time was respected. Spencer made this process painless and removed all my doubts about salespeople. Everyone in the dealership was nice. They spoke and smiled even when I didn't walk out with a car the first day. I drove THIRTY SEVEN miles to this dealership. There are at least 2 dealerships closer to my home. But I only wanted to work with Spencer. If you are looking for a great dealership with a friendly atmosphere and wonderful salespeople.... VISIT GLOBAL IMPORTS BMW!!!!!

Ayonna Lacole Sep 6, 2016

Show next 5 Reviews

Our customers come from all over, from here in Atlanta, to Smyrna, to Mableton, to Marietta, and further. All of them were looking for an excellent BMW vehicle, and they all have enjoyed friendly, helpful, professional customer service from our team. We have helped them through every step of the process, from test-drive to car ownership, and they have come back for help with servicing.

We strive to develop a personal relationship with our customers - not just a business relationship. We want you to feel like a part of a family of BMW car owners.

You don't just have to take our word for it, though. Plenty of our customers have left thoughtful and comprehensive reviews for our dealership. We take our reviews very seriously, and we are always thrilled when we see that someone has had a good experience with our dealership.

If you are interested to take part of the experience many of our previous customers have had, we invite you down to our dealership in Atlanta, GA. We can't wait to find you a new BMW vehicle that fits your personality and lifestyle, while providing you with a memorable experience at our dealership.

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Making Your Dealership Experience as Pleasant as Possible in Atlanta

Recent Reviews from Global Imports BMW

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Edmunds

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Finance

Service / Parts