My son gave me the name of Kunal in sales as some of his co-workers had dealt with him. It was a great experience. I have to admit I had been to Global 7-8 years back and did not have a good sales experience but this was totally different. Kunal took his time and with his GSM gave me a great deal on just the car I wanted. I would highly recommend Global and Kunal.

Left another BMW dealer for Global and haven’t looked back since. The sales representative, Travis was very patient with me and very helpful in getting me the used car that I wanted. He also stayed well into the evening to go through the cars options and setting. I actually learned of things my older BMW had that the previous sale person neglected to point out.

I have purchased many vehicles in my lifetime, and no business or dealership is perfect, but what separates this dealership from any other one I've ever visited is their management team. No matter what kind of issue you're having, someone from management is ALWAYS available to talk. It doesn't matter if it's at night or on the weekend, they will promptly give you a call back and do everything in their power to make the situation right. It doesn't matter if the issue is small like a rebate you're inquiring about or whether it's big like the actual purchase of a vehicle, these guys are A+ and will take whatever time is needed to discuss things with you. I have purchased two M240i vehicles from this dealership in the past 8 months and would never do business at any other BMW dealership out there! Their service dept is second to none (very organized, clean, professional, and modern), the ladies who greet you when you walk in the front door are very friendly and professional, and the layout of the facility, the customer lounges, and the cafe and coffee machine are all huge pluses as well! So, if you're in the market for a new vehicle, don't waste your time anywhere else because this place is great whether you just have questions, are looking to purchase a vehicle, or need service for your vehicle. But, most importantly, if a mistake is made or a problem arises, you'll have the comfort of knowing that management (Jarred S. and Jim W. in particular) will step in immediately to help resolve any issues.

Unbelievable service as always.

My purchase of my new X1 was fantastic. We were in and out in a few hours and the service was phenomenal. To top it off, I love my new X1. It drives great, has excellent gas mileage, and looks fantastic. Thank you so much for the great service!!!

We found a 2017 X3 and a very good price and Travis Robinson did a great job of being my "eyes" on the ground since we live in St. Louis. He walked around the X3 and described, in detail, every piece that I asked him to check. He was VERY precise and helpful and "sold me" on it over the phone. We left early from STL and it took about 9 hours with our trade-in in hand and the entire process took about 4 hours to complete. I felt some pressure with the Finance part to add some services that I wasn't interested. This entire time should have been shorter but it is what it is. Travis was quite a host and a very good sport after all the ribbing we gave him. I will keep him in mind if any friends need a vehicle.

This was the best car buying experience I've ever had. Travis Robinson was an attentive sales advisor who paid attention to my wants and needs in a new vehicle. He helped me narrow my search down and pick the vehicle that was perfect for me. This is my second BMW and I get the feeling I'm going to love this one just as much as I loved the first. Thanks Travis!!!! You're super Covfefe :-)

A second visit was needed but worth it.

Great professional service. Thanks BMW!

I purchased my vehicle without going into the dealership from a different state. I was able to purchase a vehicle without haggling over the price or someone trying to push products and services I did not want. Justin Oliver is very knowledgeable about BMW products, warranties, and made himself available to walk me through all of the technology features over the phone.

I purchased car from Hussain Akbarali and he was great help & took care of all the aspects very well. Hussain and Benjamin/Morris were great on helping me with the process and detailing to me everything. They showed me several cars with great patience & Knowledge and let me decide which one I want to purchase. He even followed up next day to check whether we liked the car or not. I have to say that this was the best car buying experience we've ever had. We couldn't have asked for more. Everyone at the dealership were very professional and kind and helpful. I would highly recommend this dealership as their customer service, cafe and servicing is outstanding. Every person there was friendly and ready & willing to help.

Excellent services

Great guys . Excellent service and facility.

If I could ZERO stars I would, the service department is a bloody joke worst than even Toyota or Honda & higher prices than even the other BMW dealerships in town. They never give you a loaner, take all day to service a car (even if there is tire than needs to be replaced), don't care about the customer et al just want to charge you extra even when everything is covered under warranty.....NEVER RETURNING BACK!!! Updating my above review & the ratings as well. When I returned back the manager Erik Mestre sensed my frustration & intervened on his own. He not only went above & beyond but also took care of things that he did not even need to. Turned a very very UPSET customer into a very very HAPPY one! Thanks Erik, you personify how customer service should be no matter where it is especially at a BMW retailer. I will definitely be coming to see you again. Keep up the great work & I wish you all the best in turning things around at that place.

I just purchased a new BMW M3. I had an exceptional buying experience with Roman Williams. Roman and the team at Global BMW made the buying experience a lot of fun. Roman was very knowledgeable and passionate about the car. Absolutely no pressure during the process.

Professional and efficient service with friendly staff

I had the best experience. Ive been saving for my BMW for a few years now. They were pretty busy however they took the time and found a car that fits my budget and style. Very nice and great customer service.

Marlon in Service was great. He kept me in formed. The place is very comfortable and everyone is friendly. The only problem was my 40k tune up and front brakes took almost 5 hrs.

JOY is BMW. Global Imports has changed my car shopping experience! Smooth, quick process and VERY knowledgeable of their product.

If you're considering buying a BMW the only person to buy from is Mike Appling. He's a down to earth, honest guy and he knows his BMWs!

Great service and professionalism. Jeff Woo was excellent.

Excellent.

As part of the delivery of our new convertible at Global Imports BMW, one of their BMW Geniuses, Travis Robinson, covered all the features of the vehicle, explaining each one in great detail. We feel very comfortable that we will be able to enjoy our newest BMW and are extremely grateful to Travis and the entire Global team.

Hard to find personable service these days with a dealership - Global BMW has impressed me and I will return because it's simply easy to do business in the service department.

Had an excellent experience at Global imports the assistant service manager was excellent to deal with! The insurance claim I had was due to a flood in my vehicle and they where able to resolve the issue in my claim, they where extremely professional and helpful. Would absolutely recommend Global Imports to anyone, and please hire more people like your assistant service manager he is by far 1 of the most helpful people I've had the pleasure to deal with!

Great & fast service all the way around from the car porters who drop me off and picked me up from my home. Even the service mgr was very knowledgeable and professional. In my crazy busy world where I dont have a lot of time, It's worth the extra $$$$.

Jeff Woo was a fantastic advisor!

All work was performed as promised. Car was ready earlier than promised. Car was cleaned, inside and out. Communication from the service writer about status of car was extremely helpful. Waiting area is excellent with excellent breakfast in the cafe. Very enjoyable experience.....as usual.

Jeff Woo is the BEST service technician!! Global Imports always does a great job too!

The service department is always so helpful. Their service is fast and friendly.

Best car buying experience I ever had In my life I live in south Florida and in the car business yet got the best deal at global zack was an amazing sales person got me the best deal and my dream car a Bmw m3 drove 10 hours to get it was worth every minute global is a class act jake the finance guy and everyone I ran into at the dealership I only drive Bmw almost gave up on the brand because of my he attitude down here in Florida even though it's 638 miles away I'm a customer for life at global if you need a Bmw run don't walk!

I had a great experience, got a very nice current year model loaner while was car was being worked on.

They were great. Jeffrey Woo was my advisor And he kept me up to date and let me know where and how my car was progressing in the process. I took it in for normal service and had to replace the oil pan. Car was ready on time as promised and at the piece quoted.

Very, very pleased. Customer service and follow-up after purchase is excellent. Will purchase from them again and highly recommend.

I have been looking for a BMW M5 for the past few months. I contacted Mr. Bennett Okafor at Global Imports. I have to say. This guy is a straight up shooter. I got what I wanted with no hassle. I can tell you that he earned my future business. He was pleasant and very profesional. I highly recommend Mr. Okafor. You will not regreat doing business with him. I also dealt with Steven Cohn (Finance). Very helpful and went out of his way to get me a much Lower interest rate that I initially got. Don't get me wrong. I was happy with my first deal but I was even happier with the second one.

Update (1/28/2017): After i had sent an email on 1/15/2017 regarding the poor service from the finance manager (Steven Cohn) about the tag applications and all. I had reached out to Patrick who was the client/sales advisor that i had originally built a good rapport with. I gave him the benefit of doubt and decided that i will no longer deal with the finance manager and will see what the client advisor would have to say about the service that i had received. Patrick was really amazing and ensured that he would do everything he can to get the issue with the tags resolved. He advised me to get in touch with Jarred Sandler at the dealership since he (Patrick) was out and working with another client. I went to the dealership and to my surprise, Jarred was already aware of the situation. He was extremely polite and courteous. Jarred was able to get me another temporary tag for my new car (even though it was MLK day and every tag office is closed). He ensured me that the issue would be resolved by Friday (1/20/2017) and he would do everything he can to achieve this. To my surprise and based on my experience with the finance manager, i still had my doubts that Jarred would keep in touch. The issue was resolved by the date promised and i had gotten my tags. Patrick and Jarred were awesome throughout the ordeal of getting my tags for the car. They displayed great communications (called whenever they had promised to do so and clearly communicated what the status is), great customer service. These are the only 2 people i would work with at the dealership. Update (1/15/2017): A month after i bought the car, i still havent received my tags or communications regarding the tags. I had to call the dealership to check the status because i had friends who bought their cars from other dealerships and they received their tags on time. So the excuse of "because of the holidays" will not be acceptable by me. After i contacted the Finance Manager, he mentioned that they were waiting on a signature from me for a correction that he had made. So if that was the case, then why did the dealership not try to communicate with me on that? Not even a single voicemail? So i thought fine, i took off work early to go sign the paperwork on a Thursday evening. Today is a Sunday (2 days prior to my temp tag expiring) and i have not received any communication from the dealership or the finance manager on the status or what my next steps are to be. Based on this experience so far, it appears to me that the Global Imports BMW team is mostly concerned about the closing of the sale and don't care about the customers once the car leaves the dealership lot. I did try to contact the salesperson Patrick but got no call back. He may be on his days off/vacation but that's me giving him the benefit of doubt. I have sent an email to the Global Imports team and will be posting their response on here as i get it. If i dont post, it means that they dont respond to customer concerns and the rating remains the same. Based on the response, i will update the * rating. Because of this, i am having to reduce from a 5 star rating to a 1 star due to lack of customer service after the car leaves the lot. Oh and if the team from global imports that reads the reviews responds to this by contacting us. Guess What? I have already contacted Global Imports. Now it is just their due diligence to respond and contact me. (Original) I've had the best experience in car buying from Global Imports sales, finance and service teams. Patrick Steeves is a great person to buy cars from. Even after i put on 700 miles on the car in 2 weeks, i had an issue with the car and contacted Patrick. He gave me the same level of service (Exceptional Customer Service) now as he had given when i bought the car. The issue got resolved in a matter of few minutes. The entire team at Global Imports (Sales, Finance, Service) strive to be the best and that is visible in the services they provide. I would definitely buy another car from Patrick and the Global Imports BMW team.

My wife and I came in about a week ago and worked with Roman Williams. We were referred to him by our next door neighbor. We were glad to see that he really was extremely knowledgeable and easy going. He made the process easy and fairly smooth. He was very patient with us during our indecicive moments. We are thankful for that! I mean we had been to several dealerships where they treated us like crap and one where they strait up ignored us. Anyway long story short my wife loves her new 328 and we will be back this summer to get our daughter a car as well. I highly recommend anyone looking for a car to go see Roman!!

SERVICE: JEFF WOO is THE BEST service advisor I have ever had in my 20 years and 10 BMW's (Cars and Motorcycles). If you love your BMW make sure you ask for Jeff who loves them more than you do. A real credit to Global - him there will keep my business coming back always for service and sales.

Every time I have visited Global Imports, I always have the Best experience. Thanks to the excellent team that this service dealer has .

Excellent service that seems to get better every time I return. The only caveat is that you will pay $$$ for this service. They are definitely not the most economical but, you will be assured of receiving the best quality service that allows you to prioritize your time while being assured that your vehicle receives excellent care.

Jeff always give the best customer service. Thanks for everything. Wouldn't think of going anywhere else but Global BMW 😁😁😁😁😁😁

Jared Zavolta was great! Wanted to trade in my Jeep for an X5. They worked with me and got me to the right number. Very pleased with the X5 so far!

Friendly staff

I bought a certified preowned X5 three years ago from Global, and thus far they have performed all the maintenance servicing. Of which I have been happy with, since they always did a great job. Unfortunately, the X5 developed several large oil leaks, one of which destroyed the universal belt and the belt tensioner. I made an appointment and had BMW Roadassist tow the X5 in. I don't have a regular Service Advisor that I deal with, always just going whomever is available. I drew Kyle McCall this time, and have to say I was quite pleased with his service. He demonstrated good knowledge of my vehicle and quickly spotted a few items I had missed, when inspecting the engine compartment trying to spot the problem. Thanks to his familiarity with certified preowned policies, my X5 was repaired on time and at a considerable cost savings to me. So I give him and this repair job an excellent rating.

Ryan is the service client advisor to see. Very professional and understands customer service orientation. It's busy here, but they have the facility and process to handle it. (free danish's in the AM!!)

Timely service. Convenient waiting area. Courteous staff.

Had a good experience here. Cassidy Lang was my service advisor and he was very knowledgeable about BMW vehicles and the process associated with having them serviced. He was involved with the process and kept me informed every step of the way. I was also helped by Brandon, one of the service managers and they both made my experience at Global a good one. I would highly recommend Global for any of your service or new car buying needs.

Great service from Zak. I really like my new X1.

Jeff Woo was very attentive to helping in every way when I went to have my M3 1,200 mile service! Thank you Jeff!!!

Classy spot! Service was timely! Thanks Jeff Woo!

Great place to buy your BMW in Atlanta it's my 4th one I bought there

Always great service!

The staff was amazing, even when I was looking for an a car that was not a BMW, they gave me the BMW luxury car experience!! I ended up buying two cars at once!!!

My service advisor, Ryan Burke, was professional and assisted me by explaining the problem, defining my options and making certain the repairs were completed on a timely basis. Charley, the shuttle driver, delivered me to my appointment in the morning and provided a very pleasant time in the shuttle. Overall, exactly the experience I have come to expect from Global Imports BMW.

Maintenance check was finished in a timely manner; Cassidy was the one assigned to me, and he was considerate and handled everything professionally. My only negative comment, which has nothing to do with him, is that I requested the vacuuming of my trunk which wasn't done.

Great customer service form Eric McCoy and service tech. Had a hard to identify noise that they were able to diagnose same day and quickly get the part and repair.

I had the best experience in my car buying history at Global Imports BMW. I would highly recommend them to anyone who is thinking about buying a new or used car!

Purchased our car here and 11+ years later, they are still doing a great job taking care of it, and us! Impeccable service.

Great experience! Jason Wyche was awesome and very knowledgeable.

My experience was very good this time. This was only my second time coming here and my service guy, Jeffery really went above and beyond with his kindness, timeliness and great customer service. The only reason I didn't give 5 stars is I felt the complimentary wash could have been better. But Jeffery was excellent!!! Thank You!!!

Eddie Thornton and Brandon were superb salesmen. My wife and I were very happy with the experience between those two fine gentleman.�

Although it was an incredibly busy day, my car's servicing was handled well; efficiently and with courtesy.

From the moment I dropped you car off to when I picked it up, I felt taken care of and treated very well.

Jeff Woo was Fantastic! Very professional and prompt service. I will definitely use Global Imports for all my BMW servicing needs in the future.

Very cordial and quick to get work done. Nice facilities and warm breakfast was a nice touch on a 25 degree january day!

Andrew is very professional and extremely helpful. A very good experience.

Superb service in all capacities. The leasing process was painless and free of pressure. Service is beyond reproach. Recommend without hesitation Mr Jeff Woo was tremendously helpful and knowledgeable, especially given that my vehicle was serviced during a storm.

I am located out of state and recently purchased a BMW from Global Imports. After a few emails and a couple of phone conversations with Lambro, we reached a deal and the car was shipped directly to my doorstep. This was easily the best dealership experienced I have ever had. No stress... no pressure... no games...! Call LAMBRO!

This place is clearly visible from 285! I recommend this location for its selection and customer service!

I was pleased with the work performed on the car. Mr Burke was good at keeping us informed and I was very pleased that you could identify and address the unusual (to me) problem. Unfortunately, because of the holidays, the delivery of the needed part took longer than it probably should have, due to no fault of yours. She (my granddaughter)was without a car from December 31 until January 5 and we were not even offered a loaner car.

Great service from Wade Holliday. He really took care of me.

Service is good, but they did a lousy job washing my car after the service. Thus minus one star.

The consultative help I received from Spencer on making the lease of my new 5 Series was fantastic. I loved his no pressure style along with his ability to ask questions and understand how to best find a vehicle that fit within my requirements.

Very easy process for first time BMW owner. My Service Advisor, Jeff Woo, was extremely helpful. He walked me through what service was performed on my car and outlined what additional service would be needed in the near future.

I have a 2016 BMW 550i which had an intermittent engine warning light. The mechanic worked with BMW corporate to correct the problem and never gave up, working on it for several days. I have used Global for 18 years and always get good service. Tom Venker

Matt was knowledgeable, responsive, and attentive to all of my concerns. To those who are looking for a premium service experience, I highly recommend Global Imports.

I bought 2015 328i and had good experience so far. If you happen to look any BMW, its worth to pick as one of top choices. Keep it up.

Jeff Woo was amazing. Every time I go to Global Imports I am pleased with the service. They don't come to you with 30 different problems so you can spend an enormous amount of money. They always check tires and other things under the hood even if not there to get those things checked. I enjoy going there and it doesn't seem like a chore. My only suggestion is when I am booking an appointment online, I can't reserve a loaner car. But they do have a shuttle option, but I'd like to have the option of getting a loaner. Other than that, good stuff.

Great experience with Lambro our rep. No hiccups, no bait and switch. All very positive which is unusual in my book when buying a car!

Jeff was very professional. He made me feel like I mattered. I loved the constant updates & the text messages along with a text of the invoice. I had an 8:30am appointment & was greeted by all when I arrived. This would have been a 5 star experience had it not taken all day to complete the service. It was almost 4:30 by the time my car was ready for pickup.

I had a great experience purchasing a new X1 from Ray Lawson. He went out of his way to find the exact specifications I was looking for and he located the vehicle in Miami. Two days later the car arrived ready for delivery. Well done!

Not a glitch. Wonderful.

The Best! Morris was fantastic at making this out of state purchase easy.

My recent service went super. The guys were very caring and even found something as I was leaving that was not part of the service but, was a warranty item then, took the car back into the shop and quickly fixed with minimum delays.

Great visit. We were in and out in no time. Jeff Carter ensured our car was up to date on all of our services, and got our car back in no time.

Service Team is excellent.

Great Experience every time!

Great service! I left very very happy!

Awesome. Everyone was friendly!

Friendly & helpful service. Assistance from start to finish. I needed emergency service and they were able to get me in even without an appointment and found the problem. Gave me a loaner for the day and was able to completely take care of my car before the end of the day. Definitely will return whenever I have another issue. Ryan was really helpful and considerate the whole time.

All staff were professional, attentive, responsive, and courteous. The showroom was pleasant and comfortable. The process was efficient. An all-around satisfactory car-buying experience.

Great selection

The best car buying experience ever. I was seeking a BMW which was a little higher than the margin I had set for myself, however they contacted me and patiently worked a deal with me. Thumbs up Justin Oliver.

Recently I was looking for a special Xmas present for my fiancee of 1 year.... I visited Global BMW on interstate parkway, and was curious.. I was greated by Jared Zavolta... He was very pleasant to speak with and very pleased to listen to my request... Jared took his time to listen and show me exactly what I was looking for... Absolutely a true caring individual.... Thanks Jared for your help on my holiday gift... best wishes to you ! Johnny

Best BMW DEALERSHIP IN ATLANTA.PETE DREXLER IS THE BEST BMW CAR SALESMAN.

Service team was courteous and professional. Service on the car was done quickly. The waiting areas are very comfortable to relax or work while waiting on your car.

Great customer service and friendly staff. Look forward to doing business in the future.

Very Professional and no pressure sales. Chris Buyers was great and answered all my questions and helped me with the transition.

Kyle was the best , provided great customer service. Responsive, helpful and had a great attittude.

Global Imports is an awesome experience. The customer service, general atmosphere and their efficiency are superb. Keep up the great work. 5 Stars to Global Imports teamwork.⭐️⭐️⭐️⭐️⭐️

I came to Global Imports knowing which Certified Pre-owned BMW I was looking at. Paul Gadomski and all of the staff were impressive, engaging, and made you feel that you could trust them and the car you were buying from them. I will be happy knowing I can go back to them for any help or another car.

Overall pretty good. Jeff my service advisor kept me updated. The pick up process could be improved

Kyle McCall is great. He has done a great job for me every time I have come in to Global.

Enjoyable, very personal staff, very attentative and accommodating. Process of purchading was a bit too long and closing the processing too lengthy.

Once again a fantastic experience at Global Imports! Andrew Warner took a 2010 BMW 335i I was selling in quickly and had it completed ahead of schedule. I'm happy and my customer was delighted! Service is always top notch and the staff is always extremely helpful!

Global does a good job. In and out in expected time. Happy with services. Will visit again.

Andrew Warner was great in assisting me with the service of my car. He was very knowledgeable and helpful with all of my questions. A true asset.

I drove 2 1/2 hours to find the car I wanted and Clint was instrumental in helping me find it. He was great to work with. I would recommend him to anyone looking for a BMW in the Atlanta.

I just had my 3 series serviced at Global, and the experience could not have been better. My service adviser, Kyle McCall had everything taken care of properly. He called to inform me when it was ready, and got me in and out effortlessly. My only problem was that I liked the loaner car better than my own. Now I want an upgrade. Not sure if my company will go for that. Great Job Kyle!

Thoroughly researched the car I wanted over a week. Called GI BMW on Monday - I am coming in to look at the car I want. Got there at 10. "My car" had been sold. Met with RAY LAWSON. Here's the deal. I want a guy who helps me get what I want. In return I am coming back to you personally for future sales and referrals. Thank God "my car" had sold before I got there. Otherwise I would have missed the experience of working with Ray and would not have found the dude who is going to be my go to guy from now on. And found the car I would have kicked myself for missing. As I told Ray - when the car I had come in to buy had been sold it felt like Murphy's Law had extended from the prior week and bled into that day. But I will tell you this...Murphy never met RAY LAWSON. And as an FYI to you reading this - I do my homework and know the business of buying cars. I don't impulse buy. This was hands down my best experience. RAY LAWSON is the man to see.

Roman Williams in sales is the best.

Great service!! Cassidy and jeff are my favorite advisors! Very knowledgeable.. they went out of their way to even accmodate me getting a shuttle ride even after pick time. My car was super clean after. I really like this dealer. And the breakfast is a bonus :-)

Great support. Great job done.....

We are not new to Global as we've purchased and serviced many bmw's here, but my last service visit on Dec. 6th left me with an obligation to give my service adviser Ryan Burk a 5* review. I had a nail in my tire, while the service Dept was swamped, I was in and out with a loaner within minutes and had a brand new tire installed within hours. Thank you Global!!

I had a great experience with Global. I was able to purchase a car within a couple hours from Global got it home and realized it wasn't what I wanted and was missing perks that were important to me. I already purchased the car and was experiencing buyers remorse almost immediately. I went back the very next morning and begged to swap for the vehicle I wanted and they did it despite the unworking of the previous paperwork. THANK YOU MORRIS AND MARK! Thank you Global!!

I'm glad I chose Global Imports to purchase my BMW. Everyone was friendly and knowledgeable. They made the car buying process easy. A BIG thank you to Clint Myshrall for guiding me through this process and making it an enjoyable one.

Mike Appling is the best! Great service, honest, extremely helpful. Could not be more pleased.

Great experience at Global Imports. Everyone was extremely helpful, knowledgeable and professional . Buying my second car from SalesPerson Willis Pinckney very awesome person.. Definitely no pressure-a great buying experience. On my 2016 340i its a joy to drive!

friendly, prompt, professional. Hard to ask for more😎

I recently purchased a vehicle from Global Imports and am very happy with my decision! My sales person Sam Padgett is great to work with and recommend him highly!

Can't say enough about the good experience I always have when I bring my car in for service. Eldric, Brandon and the rest of team just always exceed my expectations. They actually do what they say they're going to do and they do it on time.

Mitch Mitchell worked hard to make our son Milton Pullen's first car purchase easy. We appreciate discounts he suggested and offered. It was a pleasure working with this kind fella. This is our 3rd BMWpurxhase here.👍🏻

I am pretty sure this was the best experience I have ever had with a BMW dealership. Very professional, great customer service, and knowledgeable about my car issues. Also loved the opportunity to be shuttled to and from my office. Ryan Burke was awesome! I really appreciated his service and attention to my car. He definitely made me feel important and recommended the best options for my car long term! I would def recommend Global BMW and I will def have Ryan help me out again!

My service mmanager, Wade Holliday, was fantastic. I took my car in early at 7:30.......as I was just traveling through Atlanta that day. He had it repaired and called me by 10:30. They even accomplished my mileage check-up that was due in another 200 miles. What a time saver. Thank you! Global Imports BMW in Atlanta!

Great Service. Global always does everything right.

I was treated very well by the Service Team, especially Kyle McCall

Had a great experience. The transaction was smooth and my sales rep Samuel was very helpful and professional. Would buy from again.

Global Import is one of the best dealership specially in service department for quick and fast response to the customers. I would like say thank you to Mr Andrew Warner one of the Global Import BMW service advisers for taking care of my i3. Thank You.

Ryan Burke was my service advisor at Global Imports. He showed me his undivided attention and made sure to answer any questions I had regarding my car. Great customer service!

Great overall experience. They were very helpful when purchasing my car. I just took it in for it first service/oil change and they were very accommodating. Their shuttle service took me to and from work with little waiting time.

My experience at Global Imports was awesome. It was a pleasure being assisted by Eddie Thornton, he went out of his way to make sure I was pleased and satisfied with my purchase and I got a excellent deal!! Thanks for everything!

Matt Fink provided outstanding service on our X5, he went above & beyond( is always consistently professional, knowledgeable & extremely courteous and polite). Will definitely go back to Global & Matt Fink for all service needs. 10 Gold Stars!!

I like to thank everyone at Global BMW for making my experience so great and easy with my car . My car had a couple issues for a bit and took it there and had my car back within a day . Here goes a week later and I am problemless. Will not hesitate to take my car there again. Thank you Global Imports

I was absolutely impressed with the service I got at Global Imports. The entire buying experience was painless, and I got exactly what I wanted. Kudos to the team there, and if you're a buyer, get Tom as your sales person!

Jayson was very attentive and has gone above and beyond to resolve my the problem with my vehicle. Additionally, he followed up with me periodically with updates. Thanks Jayson!

I have always had great service experience with the previous four other BMW dealerships I have worked with. The service at global imports was awesome. Ryan and Richard treated me as if I was the only customer they had. I was greeted by every person in the service area. The shuttle drivers did a great job too. There is nothing they could do @ Global Imports to make the experience any better. Great job everyone

Great car-buying experience... friendly people and excellent service.

Absolutely the best service I have ever received when having my car worked on. Very professional and knowledgeable. Loved the added touch of the shuttle to and from my office. The driver was on time and friendly. I would recommend Global Imports BMW to all my friends and family. Actually already have. Thanks again!

I see several poor ratings for this establishment, and it makes me sad! I have had my car serviced twice and had fabulous service each time. Matt F in the service department will take great care of you!!! My BMW needed repairs while I was on vacation in Florida, and I called MATT to help me with the process. If you had a bad experience, go back to give them a second chance and ask for Matt!

Found the problem and had me on my way in a couple of days. This is a large dealership and very busy!

I cant speak more highly of the Global Imports Service department. I would never take my vehicle anywhere else! My service provider; Kyle McCall is the most professional, polite service provider that I've ever had the pleasure of encountering. I own a luxury vehicle and I receive exemplary service for it.

Andrew has been a great help every time I've had to bring my car here! They are very knowledgable and I appreciate the services they offer to accommodate their guests! -Alesia B.

Always love going to Global. They make sure I am taken care of and always work around my crazy schedule. I drove in one day, no appointment or anything and Richard Ponce took care of me instantly. He went out of his way to make sure I was happy. Thanks Richard!

It's always an enjoyable experience when I take my car in for service at Global. Kyle McCall is the best Service Advisor. Very pleasant and extremely personable. I didn't purchase my car at Global but really wish I did. Keep up the great work!!! 🚘

Very good service. I felt like a superstar all the attention I was given. When I told them it was my birthday I got an extra car detail. Thank you guys.

I had a wonderful experience with Global imports. In particular Kunal has been exceptionally good at handling all my queries and ensuring a smooth delivery of my car.

Ricardo Ponce delivered superb customer service. Above and beyond your typical representative. I will be back for continued maintenance.

They are always accommodating and make my issue their issue.

I had visited multiple dealers looking for my next car. I found that Global Imports had a good inventory, people that cared and were interested in my business. The purchasing experience was excellent.

I brought the call in for a recall, but also needed some body work done. Global Imports had the body work done perfectly and it was significantly cheaper than the BMW authorized collision center I originally brought the car to for an estimate.

Good experience. Friendly and helpful representative (Richard)

It was great. Service person was communicative and informative and did exactly what he said he would. I was extremely impressed.

Let me start this review off by saying... I am very apprehensive about visiting dealerships. I always feel like I will be pushed into a deal. I normally car shop for months before making a final decision. I have literally been looking for over a year. I could not decide what I wanted. I thought about a BMW and remembered that I met Spencer Rogers a few years back and decided to give him a call. The first time I visited this dealership was back in April. I was very impressed with the setup, lay out, the cleanliness and professionalism of the staff. I didn't test drive because I didn't want to be tempted to commit. I took a look at what I liked and briefly chatted with Spencer and browsed the inventory in the showroom. I went home and put it on the back burner because I just wasn't pressed to purchase. In the meantime, I was texting Spencer to ask questions about the car that I was looking for. I literally asked him probably 100 questions. LOL! I am sure I worked his nerves but he never showed that I did. He was patient and understanding the entire time. Fast forward to this weekend, one of my friends peer pressured me to go ahead and stop playing around and test drive the car. Called Spencer. He was ready for me when I pulled up. He explained the differences between the cars that I wanted and the warranty and all the bells and whistles. I asked for honest opinions and he gave them. He was very knowledgeable and passionate about the BMW brand. This is a huge plus for me. You have to love your brand if you expect me to buy in. Spencer presented me with numbers and I wanted to think about it overnight. He didn't pressure me at all. He did let me know that the car may not be there tomorrow. I am in the car business so I knew this to be true. Emailed him first thing the next morning and he replied promptly. I was impressed. He kept me informed every step of the way... even if there was a delay. I am a stickler for time so I appreciated him doing this. He knew I was at work and anticipating his call. I felt like my time was respected. Spencer made this process painless and removed all my doubts about salespeople. Everyone in the dealership was nice. They spoke and smiled even when I didn't walk out with a car the first day. I drove THIRTY SEVEN miles to this dealership. There are at least 2 dealerships closer to my home. But I only wanted to work with Spencer. I also want to give recognition to Renee in Finance and Travis the BMW genius. If you are looking for a great dealership with a friendly atmosphere and wonderful salespeople.... VISIT GLOBAL IMPORTS BMW!!!!!

Let me start this review off by saying... I am very apprehensive about visiting dealerships. I always feel like I will be pushed into a deal. I normally car shop for months before making a final decision. I have literally been looking for over a year. I could not decide what I wanted. I thought about a BMW and remembered that I met Spencer Rogers a few years back and decided to give him a call. The first time I visited this dealership was back in April. I was very impressed with the setup, lay out, the cleanliness and professionalism of the staff. I didn't test drive because I didn't want to be tempted to commit. I took a look at what I liked and briefly chatted with Spencer and browsed the inventory in the showroom. I went home and put it on the back burner because I just wasn't pressed to purchase. In the meantime, I was texting Spencer to ask questions about the car that I was looking for. I literally asked him probably 100 questions. LOL! I am sure I worked his nerves but he never showed that I did. He was patient and understanding the entire time. Fast forward to this weekend, one of my friends peer pressured me to go ahead and stop playing around and test drive the car. Called Spencer. He was ready for me when I pulled up. He explained the differences between the cars that I wanted and the warranty and all the bells and whistles. I asked for honest opinions and he gave them. He was very knowledgeable and passionate about the BMW brand. This is a huge plus for me. You have to love your brand if you expect me to buy in. Spencer presented me with numbers and I wanted to think about it overnight. He didn't pressure me at all. He did let me know that the car may not be there tomorrow. I am in the car business so I knew this to be true. Emailed him first thing the next morning and he replied promptly. I was impressed. He kept me informed every step of the way... even if there was a delay. I am a stickler for time so I appreciated him doing this. He knew I was at work and anticipating his call. I felt like my time was respected. Spencer made this process painless and removed all my doubts about salespeople. Everyone in the dealership was nice. They spoke and smiled even when I didn't walk out with a car the first day. I drove THIRTY SEVEN miles to this dealership. There are at least 2 dealerships closer to my home. But I only wanted to work with Spencer. If you are looking for a great dealership with a friendly atmosphere and wonderful salespeople.... VISIT GLOBAL IMPORTS BMW!!!!!

the problem with BMW is after 50000 miles is when the mechanical problems start

Great customer service. Everyone, including the receptionist, salesman, and finance department, did their part to ensure that purchasing my new BMW was a great experience! Thank you all!

Will definitely buy cars from this place again! I highly recommend Clint Myshrall, dealing with him was a wonderful experience. I purchased a Pre-owned out of warranty 135i, but Clint took care of the vehicle as if it was a Certified Pre-Owned.

Matt did a great job with my first service on my BMW X3! Everyone at Global does an excellent job always!

Very pleasant experience. Very responsive and knowledgeable when I needed service on my x3

Cassidy Lang did an excellent job of keeping us informed of the status/progress, as we were planning a trip. Excellent work and turnaround. Thank you Cassidy!

Patrick and Travis were great made the experience easy and simple.

First time purchasing a BMW, and Global Imports couldn't have been more helpful. Asked the right questions to determine what model and specifications were best suited to my needs. Incredibly informed about the particulars of the different cars I test drove. Transparent about which costs and services were worth it and which were not. Car is an absolute dream to drive, both in eco mode and in sport. Handles incredibly well, just the right amount of tech without having a too crowded dashboard. A classic BMW. Will definitely return when it comes time to buy my next car, and would definitely recommend both Global Imports and the 2 series.

My service advisor was AWESOME! Thank you for your professionalism and ability to attend to my service needs. I wouldn't trust my car to any other dealership for service. YOU ROCK!

This is the 3rd BMW my wife and I have purchased from Global Imports. We will return for our next car. We will recommend Global Imports to anyone looking for a vehicle. This is why. There is no pressure to buy. The selection of cars and SAVs is amazing. The website is maintained with the up to date inventory. The customer Service is better than most other businesses of any kind, and all car dealerships. Here is how we bought our last car. Write down the criteria or features that are most important for the new vehicle to have. Write down the criteria or features that are deal breakers. Research www.atlantabmw.com. Research other regional car sellers on their websites. Find vehicles similar to your criteria. Know what are reasonable prices. Look at www.kbb.com. Now go to Global Imports. We ask for Rick. Share your criteria with your Client Advisor. Let him or her search the inventory for you. Then, look, touch, sit in, and drive the vehicles that most closely match your criteria. Pick the vehicle that satisfies your criteria and preferences. Ask yourself, will I be happy with this vehicle next week, month, and year. If the answer is yes, make a deal. Compare the price to what you saw on other websites. Is it the best deal? It always has been for us. Buy that car. It sounds easy. Global Imports will make it easy, if you let them. Our most recent purchase took less than 4 hours from the time we drove onto the dealership until we drove away with the car. The secrets to car buying success are do your homework and go to Global Imports.

My first service was just an oil change but Brandon B. took good care of me and my 325ci. He got my car checked it quickly and then had a shuttle car take me to work. When I picked my car up they were able to replace some items under recall which was nice (air bags). Oil change was a success then they had found some other issues and were able to discuss those with me in detail. I will be returning to this dealer for future repairs and maintenance. Thank you!

Excellent place from top to bottom. Staff takes great care providing the best experience. Everyone is friendly and helpful.

The service department at Global Imports is great. They are courteous, knowledgeable and fair, and the facility is first-rate. I really enjoyed working with my service advisor Jeff Carter.

Best buying experience EVER!! Totally satisfied with my purchase. Ray Lawson (salesperson) was awesome to work with. Go see Ray!!!

This is my 6th BMW and the last 4 I have purchased from this dealership. The manager is absolutely The Best! My sales person was fabulous! I was absolutely treated like royalty. I felt that everyone there was genuinely interested in making this a wonderful experience and they did! I would highly recommend Global Imports. They will definitely do you right and take good care of you!

Brandon did a fantastic job diagnosing and repairing my vehicle. Brandon went the extra mile to see that all was well. Thanks again Brandon.

I was pleased with all services provided. I had minor body work done on my car and not only did they treat me with respect but they were very informative and even provided a perk! Professionalism was key to all involved and shown without hesitation.

Always the best customer service and fast service!

I ended up coming to this dealer after comparing different makes and models that I found online. But by the time I showed up at the dealership the car I was there for was being sold right in front of me. So I started to talk to one of the sales representative Will Pinckney and he told me that he had a different make and model which was ironically a car that I was interested in but it was a newly local trade in vehicle and it hasn't gone through the dealers inspection and detailing process yet. The price that the dealership was offering the car for was unbelievabley low so I asked to see it, a 2011 BMW 750LI and fell in love with it at first sight. Will told me that The car still had the remainder of the bumper to bumper extended factor warranty on it for 11 months/ 17,000 miles but I would have to wait for about 5 days to take the car home. The wait was well worth it because the dealership put about $5,000 worth of work into this car and the sale price was still the same, smh. The whole deal wouldn't have happened with out Will Pinckney, he is the true definition of a great sale person or better yet a people person. I have already encourage my coworkers to go see BMW Global for a great deal. P.S. This is a real customer review, I normally don't do reviews but this was such a grate deal that I had to share it.

The service department has always gone out of their way to make my experience a great one???.Great Service??.

My experience at Global Imports was by far the best BMW car experience. I have dealt with other BMW dealerships in the past and I must say If you are in need of a car ask for Rick Hern he was very patient and kind during my trade in experience.

I received good, timely service. The service adviser recommended and priced some other service to be done beside what I brought my car in for. I appreciated that greatly.

Easy experience purchasing a great vehicle, Sam our salesperson was professional, knowledgable and easy to work with. The favorable pricing, no haggling and attractive financing available at the time made the transaction smooth. Really impressed with the overall operation at Global, huge inventory and great service level.

The staff at Global was very helpful and spent a lot of time letting be drive more than one car for comparison.

The service rep Mr Wyke and Jerome at the retail desk were fabulous. Their professionalism gave me an excellent experience. Thanks so much. Barbara Wood

Kyle did a tremendous job as usual making sure the car was serviced well.

Kyle was very knowledgeable and friendly. Job was completed timely. Can't ask for much more.

Just moved into the area and had to get some repairs done on my car. The service rep was great in keeping me informed. The only "ooops" was initially stating my car would be done a certain time, and when I arrived, the car was not even worked on. He quickly arranged a loaner car, which I used over the long weekend.

I was looking for new BMW car. when i went to the global imports BMW. they showed the exact car i was looking for. i am highly satisfied with service and details provided to me by Global Imports.

Jason did an incredible job getting my car fixed. He ended up having to fix both the fuel pump and the fuel pump controller. I'm not sure what that fix had to do with the transmission, but not only is the fuel pump fine, acceleration is amazing, but there was a little "hitch" in the transmission that is gone.

I had asked for a cooling fluid replacement and it was explained to me that it was not necessary. The service person politely saved me $160.00

I Always have great service when I bring my car in.

Always impeccable! Kyle watched out for me. xoxoxoxoxoxo

My kids were at camp and my X5 broke down on the freeway. Had to get towed and a courtesy car. They were efficient, courteous and understanding of my time crunch!! First time to Global Imports and definitely will not be my last!! Thank Brandon!!

My former service rep has been promoted and I had been testing the waters on a new service rep. The experience was somewhat mixed but still adequate. This last service visit I ended up with a 'backup' rep as mine was busy. The backup rep did a very nice job in checking my car in, verifying what needed to be done, getting it scheduled so I could wait for the car and then notifying me as soon as it was ready. She did a very nice job. Think she'll probably be my go to person for future visits. Patricia Atlanta

Andrew in service went above and beyond to help me out!

One of the smoothest deals you could possibly ask for.

Andrew Warner did an excellent job. The service was very good and the showroom and waiting are is perfect. $290 to balance the tires seems too high.

Checked my automatic stop on the engine and found it to be not operating correctly because of the heat this summer.

I bought a 428i from Global Imports recently. We worked with Pete Drexler. Pete is very professional, knowledgeable, and friendly. He answered any question we had and showed us all of the cars we were interested in and helped us to compare the cars different features. My husband went back a couple of days later and bought a 538i from Pete. Our first experience with Global was 3 years ago when we bought a used BMW. We now own two new cars. We were treated very fairly with the price of the new cars and the price they gave us on our used cars. The service department has always been great! Even when I need air for my tires, I just pull right in and they take care of it immediately. We highly recommend Global Imports and Pete Dexler!

I recently was involved in an accident that totaled out my 2013 BMW 328i. I had bought that car from Global initially and was pleased with the experience. I really enjoyed that car and hated to lose it. Needless to say, I needed to replace it rather quickly. I get emails from Global Imports often and enjoy looking at the specials. Well, who would have known that I would need one of the specials sooner than later. They were having a 5 Series special incentives event and I thought I might see what it would cost to "step up" into a 5. Well, as before, the experience was 5 Stars. Kunal was my sales associate and was extremely knowledgeable and helpful. Once I saw the car I wanted, he explained the Sonic Price and the Owners Choice option and I was in. I also had the pleasure of meeting the General Sales Manager Jarred, who was very professional and down to earth and put me at ease with the owners choice option. It was very quick to get through the initial paperwork and headed in to see the Finance Manager to discuss some additional protection options. Within a half an hour, the other Jarred had me in and out and happy with the additional options I had purchased for peace of mind. Shortly thereafter, after a few minutes of a vehicle review with a BMW Genius, I was grinning ear to ear as I was driving down the road in my brand new 2016 5 series. I highly recommend Global Imports BMW if you are looking for a great experience, upfront pricing, no pressure and great people.

Mr. Bennet was extremely helpful during this process.

Great service as akways. This was a recall repair and they still cleaned the car. Thanks!

Fast, easy and courteous. Negotiated online and over the phone. Came in and did paperwork. Very easy.

The best place to service your car. Ryan Burk is the person to go he will make sure your car has been taking care. His customer service is the best.

I had to purchase two new tires. The service visit was unscheduled. One of my rear tires was punctured near the edge of the tread by a large bolt, and another had a nail in the middle of the tread. Fortunately, I have run flat tires on the vehicle, so I was able to drive to the dealership for the service. My service representative was very professional, knowledgeable, and efficient. They installed the new tires quickly while I waited in the customer lounge working on my laptop. Overall, I was very happy with my experience. Highly recommended.

Friendly staff, especially the people who shuttled me back and forth to the dealership!

The service writer was excellent....was working even with a "disc issue"; and it was evident that he was in pain. The work was done without issue.

Travis Robinson is the best BMW Genius. He was great in helping me figure out off of the features of my new vehicle. I recommend asking for him when you purchase your vehicle. He is the best!

Very good experience.

It was my first time going to Global and service was great.

Very positive. Everyone was friendly and helpful and it was all about the client experience!!!

The salesperson was wonderful, had extensive knowledge of the model and the brand as a whole. By far the best car buying experience of my car buying career. This is my 1st BMW.

We drove from Louisiana to Georgia to buy our car from Clint after he kept all other prospective buyers at bay waiting for us to get there! He is professional, personable and quite knowledgeable of the BMW line of vehicles. After driving all day, everything was ready for us to trade in our old 5 series and drive away in our new X5. A perfect end to a perfect day!

I visited Global Imports in March 2016 looking for a new car. I was pleased with the amount of inventory and the excellent service I received from Charles Reed. I revisited Global in May 2016 to make my purchase and Charles was even more helpful as the first time.

well, so far the repair seems to be just fine. However, when I arrived to pick up the car, they couldn't find it. After 45 minutes they found the car, but not the keys. After phone calls they determined that the guy who washed the cars had placed the car in an unusual parking spots, since the regular spots were full and had forgotten to tell anyone this. He also put my car keys in his pocket and quit for the day and drove home. By the time they figured this out it was closing time, 7:00 PM. They did give me a loaner car so I could come back the next day after the car wash guy showed up with my key. They could use a better system for the car wash guy and his key return. They were not particularly apologetic. Luckily, I had no big plans for the weekend to include a working automobile.

Went in for an oil change and received thorough inspection to make sure all warrantied items were addressed.

Wonderful experience. My service agent worked with me to truly understand what the issues where with my car and provided me with the best options to ensure that it was a pleasurable experience.

My visit to Global was a very good and Matt Price made sure that I was taken care of without a long wait. Though I sat in the bay area for about 10-15 mins. with service advisors walking pass me as if I wasn't there, Matt took notice and apologized with great customer service. Thanks to Matt Price I was satisfied with my overall service.

I have never been that excited about using a dealer for service but could not get around it here. Have had a couple of not great experiences with service techs at Global that did a terrible job communicating. If I am to pay dealer prices I expect excellent service and that most times does not happen. My first time working with Matt was excellent. He was clear on time frame of evaluation and work to be done. Met those deadlines. Kept me current with progress. And as requested had car fully ready to go when I needed to pick up and go quickly. So while I am not happy with the costs of using dealers for service at least Matt made the service level where it needed to be for the price you were paying.

Although there are closer BMW dealerships to my home, I will go the extra distance to have my car serviced at Global Imports. Their staff and customer service is attentive and goes out of their way to get to know you. I always get the personalized level of service that is hard to find these days. They never try to upsell me on unnecessary services, and I know that my car is in good hands when I drop it off.

Best BMW service in Atlanta. They take care of their customers amd have consistently done that for me for the past ten years. I've never had a single issue.

The Team at Global Imports in Atlanta Georgia is the BEST BMW Center to work with! I recently had some service done and they went over and beyond to make sure that I was pleased with the final outcome. I drive 45 miles one way to service my car there. I past 2 BMW Centers on the way. I highly recommend using this BMW Center to purchase or Service your BMW. A Real BMW Customer!! Paul Schwartz

My service advisor, Andrew Warner, went above and beyond to provide excellent service. All worked performed was complete and top-notch. Very well managed facility.

Ryan M. Burke was very helpful in addressing my service needs.

This is my 4th BMW and my 3rd from Global Imports. If you want a BMW this is the place to go. The customer service is excellent and the buying process is painless.

All my questions were answered and the complimentary wash definitely took me by surprise.

Great Service at Global BMW. Thanks Jared! I would recommend this dealership. Good working with all the staff and professionalism. Please make sure you view thier entire inventory.

Had a great experience, had my car serviced all went well only grip I had was that I was told I would be given a phone call when my car would be ready, well no call was made so with that being said my car was brought in around 10:30 finished at 12:00 and finally felt the need to see if my car was ready it was 2:30, was not happy about waiting 2 hours

My experience with BMW was, as always, excellent. My advisor, Ryan Burke, is simply the best. He is always prompt, eager to help and accomodate me, and keeps me informed throughout the entire process.

Everyone was very helpful, especially the tire specialist and my service advisor.

Jared and the entire Global Imports staff were courteous, professional and outstanding. I had the easiest and most pleasant buying experience. This was my first BMW purchase, and I couldn't have been more satisfied. They have a streamlined system to get you in the car of your dreams. Five Stars!!!

Cory, Andrew, and Chad were excellent! Maintenance was performed as discussed and on time. Excellent job!!

I uniformly experience excellent service at Global and have for 15 years.

The repair to my car was done very well. Raphael was very helpful, and the gentleman who order the parts was very helpful as well.

Excellent (top notch) sales service from Clint and would definitely use him again. I've purchased four BMW's from this dealership and Clint is the best!

Everything about my purchase was top notch. Browsed their online catalog until I found what I wanted. Contacted salesman Jonathan Lankford (awesome guy, btw) and told him what I was interested in and he immediately got the ball rolling. We worked out a few details and a few hours later I was sitting in the showroom filling out paperwork. It could not have gone easier. Absolutely beautiful showroom which is nice but the people are what makes the business and these folks have it going on.

Everything was handled fast, accurate and efficient. No complaints.

At Global Imports BMW you can expect the top notch customer service you envision when buying The Ultimate Driving Machine!

Everything about my purchase was top notch. Browsed their online catalog until I found what I wanted. Contacted salesman Jonathan Lankford (awesome guy, btw) and told him what I was interested in and he immediately got the ball rolling. We worked out a few details and a few hours later I was sitting in the showroom filling out paperwork. It could not have gone easier. Absolutely beautiful showroom which is nice but the people are what makes the business and these folks have it going on.

At Global Imports BMW you can expect the top notch customer service you envision when buying The Ultimate Driving Machine!

I had a good experience, although there was not a loaner car available. My only suggestion is that more loaners be made available, particularly when customers are spending close to $1,000 for repairs. Matt Fink provided great customer service.

I took my 2003 M3 in for service last Thursday to have the air conditioning repaired. The car is a 6-speed manual with 75K miles, and I was also a little concerned about the condition of the clutch. My Service Advisor was Andrew Warner. He noticed right away that the fan was not moving air, so it was hard to tell if the AC itself had failed. He had arranged a loaner BMW, so I left the car there for repairs. He called Friday morning, and told me the technicians had determined a resistor in the fan unit had failed, and I authorized its repair. He also pointed out a worn belt that needed replacing, which I also approved. He had test-driven the car himself, and felt the clutch was in good shape. We talked again Friday afternoon, after the fan was repaired, and told me he thought the AC now was cooling appropriately, but since the temp on Friday didn't get much above 70, it was hard to be sure. He volunteered to come in over the weekend, when the temp was higher, and drive the car again with the AC on, which I appreciated. We talked again Monday, and he reported the AC worked well over the weekend in warmer temp. I picked up my car Monday without much delay. I was very happy with the extra attention Andrew paid to my needs, making sure the AC functioned well in in warm temps, and testing the clutch for slipping. He was busy with other customers both times I was at the service bay, but he still was thorough with me, and I had only a short wait. He also seemed very knowledgeable of how my car worked, which was reassuring. I will continue to service my car with him.

Timely service with clear communication as to what was being work on.

Overall, I have always had a decent experience here. However, I had a scheduled appointment to drop off my car and simply pick up a loaner car. This process took 1.5 hours (much longer than anticipated to just switch cars). When I received my loaner, I was given a non-electric loaner. (I drive an i3). I asked for an i3 loaner instead, and the rep said, "Oh, I didn't know that is what you drove." Upon picking my car up, I waited in my loaner for 15 minutes before anyone acknowledged me. I was then shifted among three different people to finally check out / pick up my car. I asked for a car wash when I dropped my car off, and I do understand it is a complimentary wash, not a detail. (But I was not offered to pay and upgrade to a better wash). It was definitely a rush job.

My spouse dropped off my car for a service engine light. My service adviser was polite and helpful. The repairs were seemly done well. My concerns are around the number of times I had to call or that my call was rerouted before I was actually routed to my service adviser as my old service adviser no longer works at Global Imports. My car was promised to be ready on Wednesday however it was not ready until Friday. When I was notified that my car was ready I no longer had a ride to the dealership so I asked if the car could be delivered to me and I was told no because it was a Friday. I told the person that answered the phone that I only lived 5 minutes away but delivering the car was still not an option so I wasn't able to pick up the car until Saturday Morning. Because the repairs took longer than expected I sincerely feel that every effort should have been made to deliver my car. Otherwise the experience was painless.

I bought a BMW from Global Imports back in 2000 and it was a great buying experience. I also drove that 3 series for 12 glorious years. Now I've purchased a 2012 BMW X5 from an independent dealer and the check engine light came on last week. The car is still under warranty so I took it in to Global Imports. The facilities are amazing and the customer service is exemplary. I always feel confident that they do really care about making sure your car is running the way it should. Highly recommend.

Great customer service. The staff is very friendly and helpful. The dealers are honest and knowledgable and really do their best to accommodate their customers and their needs. This was the best car buying experience I've had and I was and still am very pleased with the service and my new car. They did an excellent job from beginning to end.

My tech Matt was friendly, polite, and most of all fast. Got me in and out. Great service, I couldn't ask for more.

Great sales experience at Global. I was in and out in 2 hours including a test drive. My salesman Paul Gadomski had the deal 90 percent done upon my arrival. I asked for a little more and he got it done the first pass with his management. The agreement signing took less than 10 minutes. The GM and Sales Manager both thanked me for my business and actually chatted for a few minutes

Walked in to review a 2016 BMW X5 xDrive 35i and I was warmly greeted at the door. Sales persons Mr. Okfour was very professional and courteous while ensure that I knew all about the vehicle and eventually ensured that I was within my price point. Service was so good, it convinced me to make a purchase.

Showroom and offices very noisy and hard to hear and understand

Jared Z was fantastic. He really worked with me to explore all car options - new and used with several models. I feel like I got the exact car I wanted without a lot of pressure and no sales pitches. It was just about finding what I wanted. Highly recommend Jared Z at Global Imports. It is worth the drive.

Quent was a very helpful person I never met from the beginning until the end of the service. We arrived at the dealership and Quent welcome us with open hand. He told us about the deal that the had that day and also told us about the difference between the regular mini and the S mini. That is very funny because I didn't know the difference between them so I learn something that day. It was very difficult to make a decision because of some many good deal but at the end I found my dream car with everything I wanted on the car. The dealer close at 8pm but we were still at the car dealer until 9:30pm. The good thing was that I found my dream with the help of Quent and his patient. Thank you Quent.

Jonathan Langford took great care of me. It wasn't an easy sale as I didn't really know what I was going to buy when I started the process. After many test drives, and four visits to the dealership, I finally decided on my BMW 550i. Throughout the process, Jonathan extremely helpful and supportive of me finding the right vehicle. The day I purchased the vehicle, I didn't arrive at the dealership until about 6:30 p.m. Jonathan stayed until about 9:30 with me showing me how all the various options worked on the car. It was a great car buying experience!

I recently purchased a 2016 X5 from Global Imports. It's the third car I've bought from this dealership. In each case, I would rate the experience as a 10 out of 10. The salesman was professional and extremely helpful in selecting the vehicle and its options. I have not had to deal much with the service department due to the high reliability of the vehicles, but my limited experiences were 10 out of 10. The facility is modern, clean, and welcoming. The waiting areas are comfortable and there are ample refreshments. The new aspect of this purchase was the presence of a BMW Genius. He led me through the process of setting up the electronics and other aspects of the vehicle. I would recommend this dealership to anyone including my best friends.

535 I The staff was outstanding. No pressure was applied to buy. The sales person appraised our car.

This 2016 X5 is the third BMW I have purchased from Global Import. I have dealt with the same sales person each time. He is highly professional and knowledgeable. The dealership is well managed, clean, and friendly. I have not had to use the Service Department often, but when I have, it has been an excellent experience. The new Genius program word well.

My 1st BMW experience (from the moment I entered the door, met by Mr. Hill my sales advisor, to concluding with "Mark" my Finance Mgr.) was incredible. It is a family oriented atmosphere with NO PRESSURE to purchase. Everyone left a great first impression with us. We felt so good about it we sent our daughter over. What was also so truly amazing was that they gave her the opportunity to do business without her daddy's co-sign. She is now able to establish and maintain her VERY OWN LINE OF CREDIT. We saw their efforts and SALUTE their initiative to allow her to grow independently. I give Global Imports 5 stars !!!!

Awesome car buying experience. Kunal did a great job, and the rest of the team at the dealership was very helpful. Thank you!

After I emailed Jared a couple of times and talked with Jonathan a few times, we made a deal. I bought a BMW X3. They are honest and easy to work with. Great people.

My experience at Global Imports BMW was first rate. Brandi Childers (Service Advisor) was exceptional. She exemplifies professionalism, customer service, and in-depth knowledge in which to deliver uncompromised service at the highest level. She is a pleasure to work with and takes pride in providing end-to-end service. She is very detailed and provides updates from the time the car is dropped off until the vehicle is ready for pickup. Clearly, she is a rising star and has a very bright future at Global Imports. In addition, I would be remiss if I failed to mention the ladies that support your alternative transportation department. Sabrina, Sydney, and Yvette do an exceptional job in an environment that can be unforgiving at times. Moving people through the loaner car process can be challenging as customer patience can run short. I've witnessed this first-hand and to a person, they conducted themselves with professionalism and integrity even when the lack of appreciation was obvious. They should be commended for their work. I appreciate the opportunity to share my thoughts, and I wish everyone at Global continued success.

Jeff Carter, my service advisor, took very well care of me and my vehicle. I will definitely be coming back to Global Imports for all of my service needs.

Well - its easier to post a bad review then it is to respond to where "I" made the mistake. I will have to say that Chris, who is the GM is one of the most courteous people I have ever met. Not only is he calm about the way he approaches hot heads like myself, but he goes the extra mile to make sure everyone is happy with the outcome!!! I apologize as they have stood by their word, and I am glad to have done business with Global once again.

Worked online to purchase a new car. After I exchanged a few emails with Jared and Jonathan, we made a deal. Very easy to work with them.

I have been having my BMW's serviced at Global BMW for 10 years. They always do a fantastic job. Keep their promises, provide me with a loaner vehicle, friendly service advisors. They are the best!

The salesman worked with me via email(I wasn't available to discuss on the phone during the week). Unlike other companies, he worked with me to negotiate everything through email and had everything arranged for me to drive and complete the purchase quickly and fairly. All the documents and information was waiting for me when I came in for a quick test drive and quick and painless purchase. Very professional and comfortable facilities.

My experience was very pleasant. The employees were very courteous and helpful in every respect.

The customers service here is absolutely wonderful!

Great sales person,wouldn't buy from anyone else. Bennett Ok4u at global imports is the best. Attentive, knowable, and professional. Purchase three cars from him and best in class

Great experience. Friendly and professional.... I am using this space to fill the 50 character minimum

Dealer completed my auto repair in the quoted time frame. They repair resolve my leaking oil issue.

The great overall experience, from the moment I arrived till pick up my vehicle. The Service Rep. Jeff, was helpful, and provided good customer service.

Just completed 20,000 mile check on my 335d. Everything was explained and completed perfectly. Ryan Burke was my advisor and could not have been more helpful. Had to wait a little extra on the car wash at the end but they did such a good job on cleaning, it was worth it. Thanks Global, good work.

Very expedition and we'll done in the time period that was promised.

this was my frist BMW my sales man Spencer Rogers was great go see Spencer Rogers for your next new or preowend BMW

My first time servicing my BMW with my very first BMW and I could not have asked for a better experience. I was in a foreign world when I came in .. I had a tire sensor going off and Brandi Childers created an extremely smooth environment and informed me of everything I needed to know regarding warranties, complimentary services and even warranties I might be interested in purchasing once mine expires for my pre-owned 328i coupe. She gave me options and didn't pressure me to purchase anything. I am so happy that she is my service provider. She even helped me pick out my BMW door projector that looks amazing by the way!! She called me with updates while my vehicle stayed overnight and loaned me a complimentary vehicle so I wouldn't be inconvenienced. I would highly recommend the service here at Global Imports! Thanks for such an amazing experience and welcoming me to the BMW family with open arms!

I visited Global Imports yesterday to get my front brakes replaced. Kyle McCall is my Service Advisor. He is friendly, knowledgeable and follows through on any commitments he makes. Yesterday, I requested that the work be completed as early as possible and received a call from Kyle informing me the car was ready. He called about two hours sooner than I expected...great experience!

Clint was awesome!!!

I applied via online the day before and a salesman call. the next day I visited the location and was able to pick what I wanted. I was approved and the next day I walked out with a great car. Thanks Roman Williams, you are great!

Jayson and the Global Imports BMW service team are the best!

Charles and Chris did a great job taking care of my purchase of a BMW X5 remotely. They made things right whenever there were concerns with any aspects of my purchase.

New car had steering wheel vibration at highway speeds. Service did a tire balance and an alignment and fixed issue same day. I am extremely happy with the service Dept at global imports BMW

I have driven a BMW for years and I have come to always expect and receive great service at Global Imports. Brandi C. exceeded my expectations! Her knowledge and professionalism were greatly appreciated.

My experience with Global imports was excellent! From the initial email communication to the final sale and vehicle pick-up was absolutely painless. Nicholas kept in contact with me over a six month period after I made an initial inquiry about a vehicle. When I was ready to purchase he beat every other offer I received. I highly recommend Global Imports.

Great customer service with Jonathan Thankford!! Best all around dealer out there!

My experience with Global imports was excellent! From the initial email communication to the final sale and vehicle pick-up was absolutely painless. Nicholas kept in contact with me over a six month period after I made an initial inquiry about a vehicle and then beat every other off by other dealers that I had received. I highly recommend Global Imports.

Cory was great !! Detail did a wonderful job too on my leather seat. I had another dealer say they would have to do major work on it. Thank you

Rick Was great , he exactly knew what I needed , Fred The Business Manager was very helpful in getting every thing according to my desire . I love the place and I feel great to be part of BMW family now

Credit to Andrew (Svc Rep) - but - a reoccurring issue with my X1 BMW of the sound system/other items shutting off in the "stop mode." This was analyzed/resolved through two quick visits. I appreciated their flexibility to schedule appointments - and - the setting (while you wait) noting the new upstairs customer reception area can't be beat as a "mini' away from home office setting to accomplish work related matters too. DEK

I like the car but i just have to drive it for a while to see if everything is good with it. I like the buying process and also the kindly welcome although they couldn't have done better with explaining the gadget that comes with the car before the purchase. I normally don't finance cars but they made it fast and effortless.

I had a great experience with Global. I was impressed with the level of customer service and knowledge exhibited by the employees. I would recommend Global to my friends and family.

I recently purchased a 6 series from Global Imports BMW and had a great experience. Car was in advertised condition and the whole process took less than 3 hours. Excellent service by Clint in Sales and Rene in Financing. Would definitely recommend Global Imports!

Always a great experience @BMW... Enjoy the service and the facility... Everyone is nice, and accomadating ...

I dropped off my 2013 535i for warranty work and they fixed a leak and I had no issues. Thanks Ryan!

I came in because I had a flat tire. I ended up getting four brand new ones and they were just so easy to work with and took into consideration my time. I was traveling four hours home from the Atlanta airport, so they understood I wanted to get in and get out as quickly as possible. It was a great experience for an annoying/frustrating situation. They were ready for me when I got there.

This is my 3rd BMW that I have owned and bought from Global, but it is my first X3...and I love it! Rick took the time, on his day off I might add, to work with me all afternoon to find the right fit for my budget. By 7pm, I said a somewhat tearful goodbye to my 3-series as I drove away. My experience at Global, interacting with the staff, and working with a very patient Rick couldn't have been better. I highly recommend the BMW brand as the company stands firmly behind its cars, and I also highly recommend working with Rick on your next new car purchase. I am now officially a BMW owner for life!

I had an excellent and smooth transaction at this dealership, and worked with Clint through the whole process. He was there every step of the way from my initial inquiry, to us working out the final terms and conditions; and ultimately, getting the car I purchased on to a car transport. When the car arrived from traveling across the country (I live in California), it was everything that I expected and was described to me. Once again, thank you so much Clint and the team at Global Imports for the great service and an awesome car!

Easy, fast, and professional experience buying my 6 series. Clint (sales) and Rene (finance) were great from my initial inquiry to my drive away in my new car. Honored all pricing and got me out the door in under 3 hours.

Global made my purchase really easy and straight forward. The environment was pleasing, no pressure from Sales at all, and everyone was very helpful.

The facility is great and the advisor was polite and knowledgeable which resulted in a superior overall experience .

I Have just bought a BMW325i black from 2005, and I am more than happy with my purchase. My dealer was Dan, he really knows what this business is about, he recommended me exactly what I was looking for. Maybe in global imports you pay a little more than buying in a random dealer, however I totally think that the price difference is worthy!....They check all the used cars that they sell, and in case there is something wrong with the car they change it...in my case the four tires were very old and they decided to change them before selling the car, which is something a normal dealer wont do... To sum up, I totally recommend BMW Global Imports, if you can choose a dealer, talk with Dan, he is great!

I am more than happy with BMW global imports atlanta. My boss recommended me this place and i decided to buy a used BMW 325i from 2005. It was a more expensive than the price you could find in a random car dealer, but in my opinion the price difference is totally worthy. The car works perfect. definitely buying my car in this place was a great idea!! I also recommend Dan as the car dealer...he provided me a great service!! he really know what this business is about!

I love my new X5! Global has taken care of me on my last two BMW purchases! I couldn't be happier with their sales and service staff! They always go above and beyond! Friendly, Fast, Knowledgeable, and Ready to help! I wouldn't go anywhere else to purchase a new BMW or to service my BMW!

If you want to ensure the time of the customer is valued, then there must be additional considerations made to upgrade the legal/financial paperwork signing process. I knew exactly what car I wanted, received great customer service leading up to the purchase event from the Sales guy Roman and already had cash in hand. The caviat was that there were no Finance Managers available and once they became available an additional hour was spent preparing before I had an opportunity to simply purchase the vehicle. Mortgage lenders, capital investors and most proprietary vehicle lending institutions have tranisitioned over to E contracts with everything essentially signed for on a tablet and a copy of the full contract emailed directly to the individual within 5 minutes of signing. Not to mention reducing the time between making the decision and actually closing the deal. The actual process of waiting for somene to take the money from me and sign for the vehicle took longer than it probably should have in my opinion. Not to mention I missed my flight that was scheduled to depart almost 3 hours after I arrived to the dealership for the purchase. Great car and staff though...

Our sales guy, Willie was great!! He was very helpful, patient, and answered all questions. He made sure that we were satisfied with our purchase. Class Act!!

Bought a certified used BMW and very pleased with the service that I received from Charles at the dealership. He made my buying experience stress free from the get go. He answered all of my questions and made sure everything goes smoothly.

I wish I could give 10 stars. The entire staff was friendly and efficient. They listened, made recommendations, and asked for ways to help in the future.

Great experience, service very professional and timely.

I want to personally thank Global Imports for the fabulous customer service experience I received yesterday. I was able to purchase the vehicle I initially sought out at a better price and interest rate. Both Zak and Mara were impeccable. They both made the process easy and fast and their professionalism made it even more enjoyable. Although my initial review said the complete opposite, Global Imports made it their commitment to correct the situation and they went above and beyond to do so. I would definitely recommend Global to anyone. Thanks again!

For the last 4 years, I regularly get my cars serviced at Global BMW and I've never been disappointment with their service - not even once. I've hardly seen or experienced such impeccable service anywhere. I recently took my car there with 4-5 different issues/concerns and the Global service rep (Brandi Childers) went through each and every one of my items in details and made sure to address them to my liking. Moreover, the work was performed within the promised timeframe and the car was handed back to me with a courtesy vacuum and wash. If you want a place where they take good care of your car, I highly recommend Global BMW.

Great service. Problem taken care of right away. Rafael did a great job!

Great sales experience. Great financing! Overall very happy with my new BMW Z4! ! ! !

I dealt with the service adviser Sean Villalobos and he was excellent. He kept me informed throughout the whole repair process of my vehicle. I would recommend Global Imports to anyone due to their excellent work and customer service. Mr Villalobos is definitely a great asset for the company.

The thoroughness with which Darvee outlined all the intricate parts to my new car made me feel like he cared. It impressed me that he took his time to show me exactly where everything was and how it all worked. Instead of handing me the keys, saying thanks for my fat wallet, patting me on the back and wishing me a good day - not at all! He really took the time and energy to teach and show me everything. I can't tell you how much I appreciated that attention to detail.

Good experience. Purchased a BMW 328i white sedan.

It was good except that wait time was a little longer than expected. But the service advisor was kind enough to let me know the reason for the delay.

As always I received excellent service from Global Imports BMW. Jermaine & Chris, both helped me with my service. They kept me updated on how my repairs were coming. They were great to work with. For any future service or need I would want either rep to help me again.

I had a flat on a Saturday, and needed it repaired that day. They were unable to repair it, but had a replacement tire. I was a walk in, and they had the job done in less than 2 hours.

I was very pleased with the level of customer service and professionalism demonstrated by every person that I worked with throughout the buying process. I highly recommend working with both Phillip and Travis.

Came in to look at a car... good service people great buying experience.

Extremely Professional and Courteous. I will definitely use them again for buying and maintaining my vehicle.

I went to the dealer with no clear direction on what car I wanted or what I wanted to do with my current vehicle and Evan helped me tremendously. He helped me determine what was best for me. He let me test drive and look at different vehicles without getting mad at me because I was so all over the place. He got me the best discounts and offers and truly took care of me. I will go back to this dealer just for this experience.

They are always on top of their game. op notch service. fast and efficient!

Looking for a new car can be a very daunting experience.... Unless you go to a top of the notch customer service driven car place like global imports BMw. At no time did I feel pressured into anything. From the moment I got out of my car until the moment when I drove off the lot in my new BMw I felt like my opinion and my desires mattered. I was steered towards any particular direction based on sales or quota instead all of my needs were identified and then my desires. Based upon those two things several cars where shown to me and I test drove them in any effort to see if BMw did indeed have a car tailor made for me. I was pleasantly surprised when they did. My BMwx1 is the first car I can truly say I fell in lcce with. The buying and financing process itself too was superb. No need to donate blood, just easy piece. Customer service and the service team that handled my oil change were also top of the pillar. They were very well trained and treated me with respect even calling back a few days later to see how things were going. Now that's what I call world class customer service from front to back!

Looking for a new car can be a very daunting experience.... Unless you go to a top of the notch customer service driven car place like global imports BMw. At no time did I feel pressured into anything. From the moment I got out of my car until the moment when I drove off the lot in my new BMw I felt like my opinion and my desires mattered. I was steered towards any particular direction based on sales or quota instead all of my needs were identified and then my desires. Based upon those two things several cars where shown to me and I test drove them in any effort to see if BMw did indeed have a car tailor made for me. I was pleasantly surprised when they did. My BMwx1 is the first car I can truly say I fell in lcce with. The buying and financing process itself too was superb. No need to donate blood, just easy piece. Customer service and the service team that handled my oil change were also top of the pillar. They were very well trained and treated me with respect even calling back a few days later to see how things were going. Now that's what I call world class customer service from front to back!

Looking for a new car can be a very daunting experience.... Unless you go to a top of the notch customer service driven car place like global imports BMw. At no time did I feel pressured into anything. From the moment I got out of my car until the moment when I drove off the lot in my new BMw I felt like my opinion and my desires mattered. I was not steered towards any particular direction based on sales or quota instead all of my needs were identified and then my desires. Based upon those two things several cars where shown to me and I test drove each of them in any effort to see if BMw did indeed have a car tailor made for me. I was pleasantly surprised when they did. My BMwx1 is the first car I can truly say I fell in love with. The buying and financing process itself too was superb. No need to donate blood, just smooth sailing. Customer service and the service team that handled my oil change a few weeks later were also top of the pillar. They were very well trained and treated me with great respect , even calling back a few days later to see how things were going. Now that's what I call world class customer service from front to back!

Great staff. Time was long. I will make an appointment next time. Looking forward to partnership.

The reason I buy from Globe is the service there is excellent and my rep has been there for years and takes great care of me every time. Kyle McCall.

Ray was one of the greatest salesman I have ever worked with. He was always honest and supported his claims with reputable sources.

Kyle is very good and help me to fixed the problem. quality of repairs .

Purchased a hot 340i M series from Pete. Both he and the dealership gave me a great deal, and were professional every step of the way. Would highly recommend them.

This is the example for dealerships. Everyone I dealt with treated me with respect. The vehicle was superb as well as the deal I got. Expect the best from this place!

Excellent experience all around. Very knowledgeable staff with world class service. I am very pleased with my purchase and will definitely return!

Our first BMW was a 2015 X3, bought from Global Imports BMW, which I received for my birthday, beautiful vehicle but I've always had my eyes on a 2016 X5, so when the time came to move up the ladder, went back to Global Imports to purchase my dream car. I cannot say enough of how happy we were with our first purchase experience and even more happier with our X5 purchase. Very swift, professional, experienced team that made it happen for us. So a very big THANK YOU!! to Mark Tishler, who treated us like family and definitely with his efforts made this dream come true for us!!... He went above and beyond. Also thank you to Brian for all your help and patience and staying late to close the deal. So if in the market for a BMW, and you want the BEST deal, professional experienced staff you must go to GLOBAL IMPORTS, you won't be disappointed. Monica L

Our first buying experience with Global Imports BMW was in Jan. 2015 when my husband surprised me with a brand new BMW X3 for my birthday. Needless to say the sale went smoothly and loved my 2015 X3, but my heart was set on the X5. The day after Christmas 2015 we went back to Global Imports and purchased a brand new 2016 X5 !!!! My dream came true!! And many, many thanks to Mark Tishler for your expertise, professionalism, honesty, and patience in helping with the purchase, we could NOT have made the deal without you! he treated us like family and with the outmost respect! THANK YOU AGAIN MARK!!! for everything you've done for us!! Thank you to Brian as well and everyone else involved. Great buying experience AGAIN!! the 2nd time around!!! My husband and I are two very happy customers!!! Would definetely recommend Global Imports!! You won't be dissapointed!

Purchasing my new 2016 X1 was such a pleasant experience I'd recommend Dan Bozic and the team to ALL of my friends! Chris Cull-General Manager, Mark Tishler-New car sales director, Patrick O'Brien-New car sales manager and Jesus Leon-BMW Genius are simply AMAZING!!! Keep up the good work guy's! Love ya! Happy Holidays!

I had a great buying experience. I live over 2 1/2 hours away from the dealership and i was able to work out a deal over the phone prior to driving to the dealership. I will definitely be purchasing my next vehicle at this location!

I recently purchased my third BMW from Global. Each time, Global has had an extensive inventory, professional sales staff, the best price for the car I chose, great service and excellent customer service. Everything about this dealership is first rate.

I bought a new car from this dealership. GREAT price, everyone is both friendly and professional. My only problem with the purchase process is that it seemed quite slow; waiting for paperwork or approval. I was there on a quiet day, and it was time-consuming. I imagine that a busy weekend day could be close to an all-day affair. That said, I'd still recommend this dealership because, bottom line, the price, the people, the facilities make we want to return. I STRONGLY recommend visiting Global Imports.

Morris delivered excellent service and made my car buying experience seamless and uncomplicated.

I leased a 320i on Nov. 7, and had a great experience. Morris approached me and helped through the sales process. He was very personable and helpful. This is my 5th BMW, but my best experience.

My husband and I were married in May of 2014 and we did not need 3 cars. Because his was still in a lease, I reluctantly gave up my 2010 hard top convertible 328. Hubby's lease expired in September and we gladly turned in the vehicle and started shopping for our next BMW. My husband was a Volvo man but a rental BMW X1 in Germany this summer helped me "convince" him to see what he was missing. Long story short....we started working with Dan Bozic in August and he was with us every step of the way. Dan is an excellent representation of the BMW sales team. He is patient, respectful, informative and followed up every time he said he would. It was a pleasure to work with him. We specifically asked Dan for help with the process after going to the reviews and seeing his name over and over. You won't be disappointed. I've always loved dealing with Global Imports and this was no exception.

I had the best buying experience here! They have a HUGE selection of new and used cars. I would recommend coming here soon!

After 1 full day of looking at other type of car or last stop was Global Import Morris was great show us our options we decided not to purchase that day but did return the next day , Morris had the car cleaned gas up and ready to go just to sign paperwork with Finance Thank you

This was the second time I bought a CPO vehicle from Global Imports. Both times I received excellent service and was kept up to date along the buying process. I will definitely recommend this dealership to others. I also would like to highlight that Matt Whittenberg was very pleasant to work with.

I completed the car shopping online. I work an awful lot and could not spend much time at the dealership. Matt, the sales guy, worked with me through out the process completing preliminary paper work and arranging a time so that I could leave work for a couple of hours and return to work once finished. It all worked out just like that. 2 hours at the dealership is all. Thank you - Thank you - Thank you!

I can now say that I am officially spoiled! Global Imports you rock! I have never experienced a more pleasant, professional, & nonstressful car buying experience. I was treated with the utmost respect by everyone that I came in contact with. The environment is so calm and inviting. I want to give extra special kudos to my sales person Darvee Beard! He was so attentive and in tune with accomodating my requests. He took his time with me to be certain that I was completely satisfied every step of the way. I do hope that other dealerships take notes from Global Imports on how to serve their customers. I would highly recommend this dealership to anyone in the marrket for a car purchase. They are truly a class act! Above all else, I am very pleased with my BMW purchase. I would also like to mention that my financing was provided through BMW and my interest rate is surprisingly lowin spite of the fact that my credit is less than perfect credit. There was no haggling either.

My experience when purchasing my car was great. Willie Morris was my sales representative and he was very helpful and nice. I didn't feel any pressure to buy and I received what I asked for. Chris Byers was wonderful as well. Very easy process and quick. I'm happy!

My salesman Dan Bozic was both professional and personal. He made my car buying experience delightful and I would recommend him to any of my family and friends. Chris Byers in fiance also did an excellent job and I would recommend him too!

Travis Robison taught me a lot about my 650! The overall new car experience was great. To all you new car buyers out there take the encore delivery!

Went to have service and recalls done on my 2011 BMW 335i. The procedure lasted longer than they were open so rather than keeping the car overnight they had a technician stay after hours to help me so that I could get back on the road considering I live out of state. Could not believe how friendly the people were. They were all very cooperative I forgot my insurance card for the loaner car. The guy at the desk called my insurance company for me and had them fax a card to the dealership. The show room was very clean and good display, it was one of the best organized dealerships I have been to. I live multiple states away and plan on returning soon.

I bought a used 2007 Mercedes Benz car. The sales person (Lambro) was excellent and helped me through the entire process. He was very professional, knew his stuff, and showed genuine concern for me. I recommend Global BMW to prospective buyers of used cars.

My 2015 528i got broken into this morning and I was super stressed about what to do and where to go - having never experienced anything like this before. I have only ever had great experiences at Global Imports - the entire staff is top notch, so of course I brought my car there. Special thanks to all of you today who helped me - especially Jayson and Travis. You guys are the best!

Great customer service Travis very knowledgeable and helpful

Gary Stevens goes above and beyond. Always over delivering and responsive. AJ Turner found a loaner for me and got me out of the dealership and on my way in less than 10 minutes.

Was notified via email that I was due for service, which was great! My service advisor, was Rafael Sandoval! He was excellent and so helpful! I was in and out in, no time. I enjoy coming to Global because the customer service is "Top Notch". Everyone is so friendly and I love that there is a cafe to hang out at, while you wait for your car. By the way, the folks at the cafe are awesome as well! Thanks for taking such great care of my car and thanks for being consistant with great customer service!!!

Dealership service was absolutely great thanks to the help of Travis!!

Since I bought my BMW almost 4 years ago, I have enjoyed excellent service from staff at Global Imports. They are very accomodating for even the smallest issue. Thanks to Ricardo, Teddy and Johnny for taking such good care of me.

Andrew Warner is a terrific Service Advisor. I came to Global on June 30 with three service requests -- all were handled in a superior and efficient manner. Andrew is attentive to detail, eager to please and just a pleasure to work with. Thank you, Andrew.

Zak is top notch in every way and his attention to his clients both impressive and appreciated. He is respectful and professional and I HIGHLY recommend him.

I have worked with Mark for a number of years now and I am continually impressed by his professionalism and his attention to each client. I HIGHLY recommend seeing him for your BMW

For ten years I have been a customer of Global Imports BMW and I find myself committed to this dealership just as much today as I was ten years ago. I've gotten two cars from there and everytime I've gone to Zak Reitzfeld. As nervous as I was about getting a new car, he put me at ease and helped me to find the best deal for my situation. Not only did he walk me through the whole process but he helped me with the setup and has kept in touch to make sure that everything has run smoothly. Even going above his amazing service, I recently received a happy birthday letter.... and that just simply made my day. I'm a BMW customer for life and plan on getting any car here on out with Zak. Thanks Global for always looking out for me!

They were amazing and so fast! Travis was awesome!!

Jared and the rest of the staff were excellent. Also shout out to Patrick O'Brien for his professionalism!

Great service! Travis was very helpful ..

Just needed topping off of oil.... Quick in and out.. Very personable service by Kevin Robinson!

Juan, my salesman, made this the best car-shopping experience I've had. Very friendly and professional, he wasn't pushy at all and really went above and beyond in helping me find exactly what I wanted.

I came in with my boyfriend who was looking to buy and started talking with one of the associates Norya. She was very attentive and helped me to understand the process! She answered all of the questions that my boyfriend and I had! We will definitely be back to purchase!!!

l traveled from out of state to buy a used car. Not only did salesman Fred Giles pick me up at the airport, he made every aspect of the sale easy Global agreed to hold the car for a modest deposit ($500) and evidence of my airfare. Fred pointed out every nick and scratch (all minor), but the car was beautifully detailed and exactly as represented. Global purchased a carfax which allowed me to have the carfax guaranty at no charge to me. Global answered every question I had and I am truly a satisfied customer.

I have always dreamed of having a BMW my whole life. I have owned 5 cars in the past and the service I received from Charles Reed and Global Imports was the best I've ever had. Buying a car was always stressful, especially since I'm not a number person and a single woman. For the first time in my life, I enjoyed my car buying experience. I was amazed with the professionalism, honesty, patience and friendliness. The Customer definitely comes first at global. I felt comfortable asking any questions. Everyone that worked there made sure to introduce themselves to me. I thought they had mistaken me for a celebrity because they were all so thrilled to meet and help me with my purchase. Charles Reed explained everything thoroughly and made sure I was comfortable. I could not have asked for a better salesperson. He truly loves his job as well as everyone I met at global. I went to sign the financial papers and I was so happy to have zero surprises. Tres Bullard also explained everything throughly and answered all my questions. I never felt rushed or overwhelmed. A genius then explained all the gadgets in the car to me. Even after I signed the papers they treated me special. I am so impressed with everyone I met at Global Imports BMW. I don't have anything negative to say. They made me feel like I'm part of their family. I love my car and my whole car buying experience at Global Imports BMW. I look forward to buying from them again in the future!

I just purchased my first BMW and am absolutely thrilled. My Nissan Altima was totaled in an accident and I decided to upgrade. BMW was my first choice because of its reputation for safety, styling and handling. I visited Global Imports for the purchase. My salesperson, Dan Rozic, was a gem throughout the entire sales process. As as single woman, I was apprehensive about purchasing a car and came prepared to haggle over pricing and other factors, but my experience was truly a breath of fresh air. From the moment I entered the dealership, Dan did whatever he could to put me at ease. My lovely cup of Starbucks never ran empty, and at one point, he even offered up food from his personal stash when I got hungry. Dan was super patient in understanding my needs and preferences, and encouraged me to take as much time as I needed to find a car I would fall in love with. After surveying the full inventory and testing out 4 or 5 cars, I fell in love with one. Dan handed me over to Michael Carvajal, the Finance Manager, who was just as cool and easy to work with. I was a bit on guard about this part of the process, but found Michael to be cheerful, honest and straight-forward. He also provided insights into broader financial factors to consider when financing a car. And, the process was quick! Completed the application over lunch and drove right off the lot. Unfortunately, I caught a flat on my way home that evening. Because of my wonderful experience, I knew I could call Dan for help. He went out of his way to figure out how the dealership could help replace my tires - and they did just that with minimal cost to me. Oh, and I thought I was going to have to figure out to return my rental, but Global Imports took care of that too! How's that for GOING ABOVE & BEYOND?!! Overall, Dan and Michael with their friendly personalities made the car buying experience all the more enjoyable - they both felt like old friends. The service and check-out counter staff were equally as friendly, thorough and patient. I have recommended Global Imports and Dan Rozic to my coworkers, family and friends and look forward to being a loyal BMW and Global Imports customer. Also, this place is COOL: Starbucks, cafe and dining area, and the service bay looks like something out of the future. The whole place definitely fits the BMW aesthetic. BMWs are so fun to drive! Check for me cruising around town!

Excellent customer service. would recommend anyone to service there vehicle there. A million thumbs up to my service advisor. As soon as I arrived was greeted very well. The rental I was given was a doll of a car again thanks global bmw!!!

Gary in service is amazing! Thank you soooo much Gary for all your help today -- and for giving me a very competitive quote on service. Love knowing the parts are true BMW parts and that my car is well taken care of by BMW-trained technicians.

Dan assisted me with the new BMW 320i purchase. He was very professional, communicative, and helpful. The purchase was fast and pleasent. I am recomending the deleraship, and working with Dan as he is professional seller.

My wife and I purchased a new convertible from Global BMW in Atlanta today. I wanted to let all of you "potential buyers" out there know that our buying experience was the BEST we've ever had at ANY car dealership! And, believe me, I've purchased a LOT of cars over the years! First of all, the dealership is incredible. It's a modern, first-rate facility with a beautiful showroom, actual purchase prices prominently displayed, friendly employees everywhere you look, and one of the most amazing service centers I've seen. However, none of that would matter if not for the nicest salesman I've ever encountered. His name is DAN BOZIC and he was eager to help us in every way possible. Dan never seemed "put out" or disinterested. Instead, he made us feel very special. My wife and I felt that our satisfaction was actually important to him. And, Dan was able to answer EVERY question I had about every car we test drove....pre-owned and new. (That's a rarity these days). He was friendly, easy-going, helpful and knowledgeable. So was Mark Tishler, the dealerships Sales Director. Mark made sure that everything about our deal was just the way we wanted it. We love our new convertible, but we also loved the exceptional buying experience. I highly recommend Dan Bozic and Global Imports if you're in the market for a BMW.

Went to Global for an oil change, I was greeted by Elaine Burghoffer with a warm smile. She set me up with a service advisory and my car was was quickly serviced and returned to me clean and ready to go.

Thanks Global you guys are awesome! I really apr recite the things you do for my vehicle. Being able to answer every question I have is a big plus!

Just purchased 2 cars this weekend from Pete Drexler at Global BMW. He is a real pro! He took a lot of time with my wife to explain and answer all of her questions. Then dealt with Michael Carvajal on the finance side and he too was a joy to work with. The entire team was professional and made buying the cars enjoyable.

Outstanding customer service! I have been a customer for 12 years and have consistently been impressed.

Charles Reed is an informative salesperson and provides excellent customer service.

This is the 11th BMW I have Leased or Purchased from Global Imports and every one has been an absolute pleasure. The representatives from the receptionist to the Manager are extremely cordial, helpful, and make the process enjoyable.

I recently purchased my dream car, a 2011 BMW 328i convertible, from Global Imports BMW in Atlanta. The people there were very friendly and helped make my purchase stress free. I travelled all the way from New Jersey to purchase my car at Global Imports BMW and it proved to be a worthwhile trip. The next time I need a car I will certainly buy from Global Imports BMW because they earned my business and more importantly they treated me with dignity and respect. I would to thank Tres Bullard (Client Advisor), Ross Ingle (Pre Owned Director), and Kirt Reimschisel (Finance) for all their help!

This purchase of our X-5 was one of approximately 10 we have made over our lifetime at Global. Pete Drexler was our salesman as he has been for years. We have owned other luxury cars including Mercedes, Audi and Infiniti. Invariably I we kick ourselves for not sticking with BMW. Pete is like buying a car from your best friend. He is fair, organized and knowledgeable. He makes parting with the money painless and he is always a gentleman. The Global Facility is outstanding. The service department is run by a great bunch of dedicated men and women. The service really makes owning the car a first class experience. They really know their cars and they maintain their employees year after year. We recommend BMW and Global with five stars. Tom and Jennifer Venker

Just leased a new car from Global Imports BMW and had such a pleasant experience. The entire team was kind, patient and knowledgeable. It shows that they truly care about their customers. Would recommend them to everyone and anyone!

I have always wanted a BMW... and on Feb 7th, 2015... it happened! Initially it started with some research on the internet, and then a phone call, and speaking with Kumal(Internet Sales Manager), which by the way, was extremely helpful, very knowledgeable and answered all my questions without missing a beat! I specified to him that I would call and set up an appt, to test drive my dream car.... and truly my intent was to only do a test drive...Yeah... right! (LOL) I walked out with a Beautiful 2014 320i, PRE-OWNED CERTIFIED BMW! So on that very day, Feb 7th, I walked into Global Imports and BAM! Was immediately greeted by friendly smiles! I looked to my right and I saw it.. my name in Lights( white dry erase board). Me and my entire family, were then escorted to meet our salesman, Juan Clavell! Can I just say.... he is the best. Thank you Juan, for all your help,professionalism, knowledge, patience and most of all treating me and my entire family with such care! I would also like to thank Rene Hess(finance manager) for being awesome, professional, fun and explaining everything in such great detail, the experience was well worth it. Overall, I was impressed and from this point on, I will recommend Global Imports BMW.

I recently purchased a vehicle from Global Imports BMW. The customer service I received was amazing! I arrived 30 minutes prior to closing and my sales rep, Charles, took his time with me and made me feel very special. I purchased a used vehicle in amazing condition and at a very affordable price. I couldn't be happier with the vehicle I purchased and the customer service I received. I would highly recommend anyone to purchase their next used or new vehicle at Global Imports BMW.

My husband bought me a 2015 X3 for my birthday! Global Imports is the place to go most definitely!!!! Fred in sales was most patient with us, very helpful in making our decision, knowledgeable, most courteous, highly recommend him. Last but not least, Michael in finance, briliant, respectful, very patient in explaining the options available, and helped tremendosly to make it an easier transaction. You must request him if your next purchase is at Global Imports. Overall, wonderful experience and the place to go buy your BMW!!!

Last week I purchased new BMW X5 from Global Imports. My Sales Advisor Chris, Byers is a very nice person. He treated me as a family member and I was very much satisfied with his service. Total Sales process was amazing.

Fast and efficient service. Initial offer signed and out the door with car in one hour.

I recently had a baby, and my husband and I decided that my cute little 2 door convertible was no longer working. I loved my car, and had turned down every other SUV I test drove because it wasn't my car. My husband suggested the x3 and I laughed because I like sport handling and my small car atmosphere. Upon entering the facility we were directed to Roman. He was amazing!! He told me a lot about the car and actually made me excited to purchase! During the test drive he gave me more info and helped me weigh my eos and cons. Seriously, go see Roman if you want to purchase a car from here! We came back a few days later and purchased the vehicle! The process was easy! The facility is immaculate, the whole staff was so nice to us during both visits. I think the only thing that I could complain about was the car was not detailed up to my husbands standards when we were ready to take it home and they were backed up so we either had to wait another hour or just take it the way it was. Overall it was a great experience though.

My experience with Global BMW was wonderful!!! My salesperson was Charles Reed. From the first day I walked into the dealership he took his time to listen to my needs of wanting a 5 series and made it happen!! Originally I started my search at Nalley BMW but there service did not compare to Global! Charles showed me several different 5 series vehicles and I found one that I really liked. But due to my own fault I procastinated and the 5 series was sold :-( Due to it being the end of the year cars were being sold rather quickly. And what was left on the lot I really didn't like for me. They were nice, but just not what I wanted. I tried my luck at Nalley again and they had one but it had a lot of features missing. I wanted to try Charles again at Global since he was so helpful to me. I told him I found a car at Nalley but Im settling and it really was not what I wanted but I was determined to buy a car. He asked me about what I wanted again. He told me he didn't have anything that I wanted on the lot but he told me to give him a second and he would look at another lot under the "Sonic' brand and he would find me something. In the meantime I looked also. I found one in Tennessee, sent an email to Charles asking for it and needless to say he had the car in Atlanta within 2 days! Michael Caravajel, the finance manager, was awesome as well. He did my paperwork and he bent over backwards to make sure I got exactly what I asked for! The teamwork these guys showed and gave me is hands down the best I have ever seen. They made my first experience buying a BMW easy like Sunday morning! I am a Global BMW Atlanta customer for life!

The key differentiator between Global Imports and the other dealerships I visited was customer service. The staff at Global Imports are responsive, flexible and efficient. The staff was very cognitive of my time and concerned with making sure I was satisfied with my purchase. I highly recommend this dealership.

From the moment I walked in the doors of the dealership I was made at home! The front desk assistant was courteous and greeted me with a sincere welcome! I was within a few moments finding myself being greeted by sales associate Ferdinand Garrido, who was extremely professional from asking me what it was I was looking for until the last pen stroke was made and I was leaving in my first BMW. I came with my sister and we were both on more than a few occasion checked on as he was getting the financials and warranty information together. The car was in immaculate shape an Ferd made sure that he got it detailed thoroughly before I left the lot! I just want to say that my experience at Global created a client to customer trust immediately with the integrity that was displayed by Ferd and Kirk in Financing! I will be sending my friends here and not because BMW's are amazing vehicles but also because the service from the door until you are out of the driveway mirrors the same experience! Happy First Time BMW Owner! Kevin M.

I could not be any more pleased with the The buying experience I had at Global Imports BMW for the 2nd time.! The saleswoman/salesman/salesperson who helped me, Donna M., was absolutely amazing (The Bomb)! she managed to get everything I needed together in less then a hour after I sent two days looking at the wonderful inventory!(Too many lovely cars) I was very impressed at how well she communicated with me and never once left me hanging, she is 100% yours when you are there. When I pulled into the HUGE dealership, I was very surprised to see her not only waiting outside for me, but quickly offering me a cold REDBULL !!!!! The 2011 BMW 535 was perfect in every way. I am very thankful to everyone at Global One Imports. I have already sent my neighbor to Donna as well and he now has a BMW 550. Thank you again for everything and I can wait to see you next year for a 2015 :-) No need to look anywhere else. Just ask for Donna and you will see.

Delightful experience - wonderful facility - Pete Drexler is a true professional and made the buying experience seamless and quick....Highly recommend Pete and Global!

I must say, this dealership is above the rest. I received the most outstanding service from Rick Hern.His honesty and professionalism has earned my business for years to come.He is truly an asset to global imports BMW!! I will tell everyone I know about my wonderful experience buying a great car from here . s.bearden

Just bought a used KIA Optima from Global. I'm extremely satisfied! Staff was very helpful and hospitable. There are no tricks with the car - everything is clean. All paperwork was provided. If you going to buy a car - just call Juliana! Thank you so much! Will come back for sure!

Everything was perfect! Will buy from Global again! Thanks, Juliana!

Great customer service! The salesman was very helpful and explained everything very well. He even called me the day after if the car was to my satisfaction and answered a couple of my questions about the car. I would def recommend this dealership to others.

All staff were helpful and friendly. Came back the same day and salesman stayed the same and made himself available quickly.

I recently purchased a 1998 Z3 over the internet from a seller in Chicago, IL. I had the car shipped from Chicago to my home in Rome, GA. The next day (Thursday) I drove the car to the BMW dealership in Chattanooga to order a spare key since the car was delivered with only 1 key. I presented the Illinois title signed by the seller along with a bill of sale from the seller to me (buyer) also signed by the seller. The parts person said I needed a title in my name. I asked to see the parts manager. He came out and I showed him the documents. He also refused to order a key for me. Even though I have leased two BMW’s and purchased one used BMW from them in the past and have had my current 04 530i and 95 M3 repaired and serviced there, I left in a huff and drove back to Rome. On Friday, I drove from my home in Rome to Marietta, GA and visited the parts department of Global Imports BMW. I requested to order a spare key. I showed them the same documentation that BMW of Chattanooga had refused to accept. They made copies of the title, bill of sale, and my GA driver’s license and ordered a spare key for me. They were very courteous and professional at all times. This was the first time I had ever been in their dealership. So based on the different levels of service I received at the two locations, and the fact that driving from Rome, GA to Marietta, GA is about the same distance as driving to Chattanooga, TN I will be using Global Imports for any service or repairs required on any of my three BMW’s in the future.

What an amazing car buying experience!!!! My Sales expert was Charles Reed. This guy really took care of me!! He was very knowledgeable about the product line up, and did not try to "sell" me. He was very thorough in showing me any and every vehicle that I wanted to test drive. He went above and beyond the call of duty from beginning to end. My finance expert was Marc Cloutier - what a pleasant experience it was working with him! There were no surprises, and no "hidden fees". Got a 2.99% financing deal and couldn't be happier. One of the most painless car buying experiences I've ever had. I'm on my second Bimmer now, and wouldn't drive anything else. Had a 2004 330i, traded it in for a 2011 328i. Global Imports BMW is a phenomenal dealership. Oddly enough, I started out at Nally BMW for a check engine light on my 330i the day before I purchased my new 3 series from Global BMW. The service at Nalley was TERRIBLE and I refused to work with them. My service advisor was Rick Ruggiero and I could not have been more dissatisfied. He was very unprofessional an made me feel like they were "doing me a favor" by servicing my vehicle.... um, at my expense. I called his boss to report my concern, left a voicemail and never got a call back. But in hindsight, I am glad that things worked out the way they did. I got my new car, it was painless and easy - Global Imports will be getting my business for years to come!!

Very satisfied with my experience. The Client Advisor that helped me, Eddie Thornton, was very knowledgeable and willing to go the extra mile to make sure that my wants and concerns were addressed properly and to the fullest extent. Not only did he work with us as we decided which option to go with, he made sure that we were taken care of throughout the process and even after I had left with the vehicle. Eddie has all the qualities one would look for in someone who provides a welcoming experience for the client: helpfulness, resourcefulness, and understanding. I would highly recommend Eddie to anyone looking to have a great experience at Global Imports BMW.

Took my 328i sedan in Friday morning to get a radio code put in and a few mechanical fixes done without an appointment and was helped speedily I've never had a dealership handle my vehicle in such a timely manner as a walk in feels good to be in the Bimmer family and have such efficient dealers like Global Imports love the staff and vehicle IQ amongst them

First of all, this is not my first BMW and not my first M6, however this was my first experience purchasing from Global Import BMW. After a bad experience at my home town dealership, I was recommended Global through a friend and BMW lover my wife and I met on vacation this year. The time was right and my wife happened to be in Atlanta at the time so I asked her to go by and look. We had a FaceTime conversation on a particular car that I wanted her to see. She was not a fan of the interior color but then found the M6 Gran Coupe and she loved it. I negotiated the following week with Peter and Mark and returned that Friday and drove away very pleased. The Café served a nice lunch, paperwork was prepared and ready for my signatures, and we drove out in just over two hours. I have never purchased a vehicle without driving it first. But the Global Team made this so simple, I will continue to be a customer of theirs for a long time. Their inventory is second to none and the experience of the team I worked with were amazing. Thanks Global.

This was my first experience at Global Imports BMW and I must say I was treated like a VIP all the way-from the time I walked in and saw my name listed on the board until I drove away in my 2013 328i Pre-Owned Certified black BMW. The Global Imports BMW team is a class act all the way, but I especially want to give kudos to my client advisor/sales person Trevis Thomas and my finanace manager Trace Wilson. These two really helped me to seal the deal. If you are looking ot own a BMW, go to Global Imports BMW and ask for Trevis Thomas he will take care of you.

Time estimates are accurate , they detail your car and have a cafe!

Zak is one of the best dealers I have ever worked with, this is my families third purchase from Zak. He works hard and is truly dedicated to making sure his customer leaves happy. He is a joy to work with from start to finish, always like talking with family when I see Zak. Zak thank you so much for everything!

Great Used car Purchased, 2011 BMW 535i .Client Advisor was Rick Hern at Global Imports. I will look for this Advisor on my next purchase. I already recommended him to a c0-worker

Excellent customer service provided by all in my experience with driving away with a new BMW. Charles, Rene, Patrick were all excellent and provided a high level of customer service. I recommend anyone looking to buy, lease a BMW Global Imports is the place to go.

This was my first time buying used BMW and I couldn't have been more pleased. MICHAEL CARVAJAL was a gem and was by my side the entire time - from the moment I started looking at cars at Global Imports BMW. He is super knowledgeable about not just BMW but cars in general which made it easy for me to trust his judgment. When it came time to do paperwork he was very clear on what I needed to expedite the process. He made the whole thing very painless. I look forward to working with him in the future!! I love my new car! Alejandro Gutierrez

We came from Tennessee and we bought a new x1 from the showroom floor. We are BMW enthusiastic customers. We can not express our gratitude for our excellent customer service that Michael Carvajal provided to us. He stepped into the place to help us, even though we were scheduled with another client advisor that was unavailable. His quality of service exceeded our expectation.

Great customer service all around. Sales department is great, service department was decent as well. Will be buying my next BMW from here again

My buying experience with Global Imports was excellent--again. I am a second time customer who has bought two used BMWs from Zak Reitzfeld, and both times enjoyed the experience. Zak is totally customer focused and solves every problem quickly to make sure you leave a very happy customer. I am eager to highly recommend Zak and the rest of the Global Imports team. Buying a car should be a happy experience, and it certainly is at Global Imports. Thank you, Zak, for all of your fine work! You are a credit to your profession.

I was approaching the end of my 2011 BMW 335d lease and had received information about specials at Global. Fred Giles took care of me, working with my husband, and got me into a lovely new 2014 328d. Fred was attentive to our wishes and worked diligently to get our business and has strengthened our loyalty to Global.

My husband and I came in to Global Imports after reviewing their inventory online. They were the only BMW dealership in the Atlanta area to have a 328d in a color other than white, black or gray. We arrived in fairly modest vehicles and our previous experience at other BMW dealerships is that if you dont pull up in a luxury car you are completely ignored. The folks at Global were very helpful - we were immediately introduced to Fred Giles who assisted us in the buying process. Fred made the process very pleasant - there was no silly games with the pricing of the vehicle. We told Fred what our budget needs were and he made the deal happen. I would highly recommend Global and Fred Giles if you are in the market for a vehicle.

My experience at Global Imports has been the most pleasurable car buying experience thus far. It all starts with the welcoming smile of the receptionist that assists within a moments notice and the other happy associates passing by and greeting me. Jack Wyatt, my client advisor was very informative, knowledgeable and gave exemplary service from the moment I became his client. Rene Hesse, finance manager completed my deal and I must say he was no different then Jack Wyatt. They are platinum in customer service. They really know how to take care of the customer. I would recommend without thinking about it.

Great experience buying my new 328d from Global Imports BMW. Dave, Pete, and Keith all took great care of me, provided a clear, transparent buying experience with good follow-up and support. I'll be back for my next one if I ever give up the new one. Driving the 328d, I cannot imagine why I waited so long to get out of my 17 mpg SUV. I thought the efficient dynamics were largely a marketing ploy until the first time I went into ECOPRO mode. 400 miles into it and I am averaging 42 mpg.

I had the pleasure to buy a BMW this past week, my sales person took care of me thru the process better than anything i have experience in customer service, incredibly knowledgeable and incredibly nice, thank you Zak, i absolutely love my car and you made it happen for me, I will be back! OG

Great customer service! Had a issue with my tires and they were all replaced quickly by a friendly and communicative staff. Glad I bought my car from them!

We purchased owe car from Fred Giles. Global did not have a car with the features that we wanted on their lot, but Fred found the car that we wanted, had a great price, and we completed the paper work and closed the deal within three days. Could not have gone any better.

From the moment of my 1st interaction with lovable dynamic duo receptionists on the ground floor; to my friendly & personable client advisor, Rick Hern; and on to the elegant and dynamic Trace Wilson, I don't think I've ever been as satisfied with customer service as I was at Global Imports BMW. There is a reason why they are number one in sales, the service is impeccable! I appreciate their respect for my business and my time. You all may have made this 1st time BMW owner a customer until the end of my days. Thank you for adding finer things to life.

This is my second BMW from Global and in all reality I hope to never buy a car that's not a BMW and never go back to a dealer but Global and most importantly, never buy a car from anyone but Pete Drexler who is the most awesome car salesman I have ever encountered in all the years of buying cars!! If you want to buy an amazing car and have an experience that's not exhausting and actually pleasant, call Pete @ Global!!!

I recently bought an X3 at Global Imports from Fred Giles, and I would highly recommend Fred as a salesperson! He was great throughout the process - very informative, friendly, and helpful. Overall had a great experience at Global Imports.

My Sales rep Fred was the best!!! He did his best to find a car for me within the budget I was looking for he called me every day to let me know what was in. This is my first BMW so I'm a little nervous with having one. But so far I love it. The reason why I scored 2 stars for financing is because I feel the finance department could have done a little bit better. He got me apr at 5.49 when I told him that was high and i request if we call a different bank he said there is no other bank that would accept those terms for the year of my car. 2 days later I went to the credit union in which I suggested and they approved me with the same terms and apr of 3.05 so now im in the process of refinancing

I recently bought a BMW X1 xdrive 28i European delivery from Global BMW. My sales consultant was Garland H. he did a fabulous job from start to finish. The buying experience was smooth without any problems and several thousand dollars less then the other dealers in Atlanta. The Euro delivery went great as it was a once in a lifetime experience that I would highly recommend. We dropped off our car after driving it for 3 weeks in Europe on Oct. 22nd and it was delivered to us at the dealership on November 30th. I can not recommend this dealership or the sales consultant more highly. I have bought 4 BMW's with both over the bast 2 decades and will buy my next one from them as well.

I recently bought a BMW X1 xdrive 28i European delivery from Global BMW. My sales consultant was Garland Helton. he did a fabulous job from start to finish. The buying experience was smooth without any problems and several thousand dollars less then the other dealers in Atlanta. The Euro delivery went great as it was a once in a lifetime experience that I would highly recommend. We dropped off our car after driving it for 3 weeks in Europe on Oct. 22nd and it was delivered to us at the dealership on November 30th. I can not recommend this dealership or the sales consultant more highly. I have bought 4 BMW's with both over the bast 2 decades and will buy my next one from them as well.

I have purchased two cars from Zak in the past year, and each time he has treated me with the utmost respect and courtesy. He is a true professional and a gentleman. If you want to buy a BMW and get first class service with no pressure or gimmicks do yourself favor and go to Global Imports and ask for Zak Reitzfeld.

I always dread the car buying process - but this time, thankfully, it was completely different. David Attal was a pleasure to work with. There was NO pressure - and he answered every question I had. Overall, a refreshingly great experience. I would buy another car from David in a heartbeat.

The team at Global Imports was wonderful to work with. Our sales advisor, Rick Hern, listened to our needs, showed us to the inventory that it what we described and helped us complete the sales process quickly and efficiently. We would definitely recommend this dealership and Rick!

I am very happy with this dealership. They go out of their way to make sure you are comfortable and their facility is second to none. They have a very nice waiting area and the service advisers explain in detail what is going on with your car. I find them to be very competitive with price and will definitely give you a deal.

I had a good experience purchasing a 328i BMW at Global Imports BMW. I was kept informed regarding the manufacturing and delivery process from Germany. We had difficulty finding the dealership and Zak Reitzfeld came to our location and led us to the dealership. He went over all aspects of the car with a detailed review. All aspects of the purchasing process went very smoothly. Zak called me today to check on my progress with the 328i. I can say sweet!!!

This is the SECOND car that we have purchased from Atlanta BMW and both were with Rick H., Salesman. Both times were verbally done over the phone and were smooth once we arrived. We are 2 hours away and had such a wonderful experience buying the first "used" car for my son, that I traded in my Honda for a used car. Each time we had amazing customer service, and were not there for a long period of time. RICK H., is great to work with and if/when we buy another, we will do business with Atlanta BMW AGAIN!

This is the second used car that we have purchased from Atlanta BMW and from Rick Hern. I not only returned because of the first great car buying experience, but, returned because of our Salesman, Rick Hern! A lot of both cars were negotiated on the phone so, it made the process easier once we drove 2 hrs away to buy again. The customer service and smiles from everyone was GREAT! The process was smooth, Rick kept in contact on BOTH vehicles, provided a wealth of information and guidance, and was a joy for ME and MY MOTHER to work with through the whole deal! I would suggest not only the dealership, but, Mr. Rick Hern, if you want an Amazing experience when buying and feeling that you made the right decision when walking out the door. If/when we purchase another car, I promise you that Mr. Rick Hern will be the first one I call. Thanks to him and the dealership!

Matt, our sales representative is Awesome! He is professional, patient and knowledgable. We purchased a MdX and I would always deal with Matt