Chris Byers was the most professional and helpful sales professional I have ever dealt with. He has a customer for life.

Thanks to Robert the process was extremely simple and fast.

The Global Imports Team is Excellent! Charles Reed our Client Advisor is Fantastic! He is very knowledgeable of all the inventory. As well as professional, friendly and personable. Charles answered all our questions and has continued to do so since the sale. We will definitely recommend Charles to our family and friends. Renee Hesse our Finance Rep is very informative, as well. Renee took the time to explain everything in detail and answer all our questions. Sometimes more than once with a great attitude. Umar Younus our BMW Genius did a terrific job for his detailed review of our new BMW.

I had a wonderful car-buying experience (without my father.) I appreciate Mr. Charles Reed's high level of professionalism and helping me feel at ease. This was a very smooth process ¿

Excellent experience William Odom was wonderful to work with.

Great Dealership!!! Sales manager was great too!!! Would recommend to anyone.

these guys worked with me on the cost and advise me how to prioritize work on the vehicle and when I gave him the green light to hit the ground running. Sean and his team are awesome!

Great experience from the time I first walked in to the dealership until the time I drove off in my new car. Greg Petty was great. Upfront on cost, with no hidden fees. Easy and prompt buying experience.

Great experience from start to finish. Completely satisfied.

Not willing to negotiate very much Overall experience was good Loved my salesman GREG Petty

Great experience! Willie Coleman, Morris Evans sales staff, Sean B in Service ,finance Damien . They were all very courteous and professional. We are very happy about our purchase experience with this team! Thank you ATL.BMW

My service advisor William Houston was very helpful. He made sure I knew what was going on with my vehicle and made sure that I knew the process. Great place to take your vehicle!

Will was patient and very friendly. I arrived earrly at the gate and he I confirmed hours since SIRI told me they didn’t open until 9. Will took care of car and was knowledgeable of the recall issue I had forgotten about.

We were treated in a professional but personal manner, everything was covered well, and nothing hidden. The focus was our needs not the dealerships profit. Travis was about as good as it gets, when you are in need of honest helpful assistance. We could not be happier.

Will Houston was extremely customer-friendly and made sure I received the services that I needed. After a rough start with attempting to get my mirror repaired, there was one person that went above and beyond lto get me in the shop and get it taken care of in a timely manner. I highly recommend this service advisor and this is who my husband and I will use to service our BMW’s moving forward.

I like the way they treat a customer. My sales agent Ric is a very nice guy and he gave me lot of discount on the vehicle

Ray at BMW Global Importa was great! Excellent customer service and understanding of what was important to me.

Best experience ever in purchasing an automobile with Tyrone!!!!

Very fast and friendly service, the representative addressed all of my concerns quickly and the car was ready when promised. I will definitely bring my vehicle back in the future.

Excellent customer service. Arnold X.was my advisor who was very knowledgeable and provided 5 star service. Great facility....will definitely return for services in the future

Global Imports really focus on customer service and provide an environment that's relaxing and comfortable while shopping for a car. Thank you!

Great service. Nice car selection !! From the moment you walk in to the moment you close the deal they showed me respect . I like the fact that there wasn't a lot of pressure on me to buy. I felt good all the way!!!

Brandon was service advisor and did a courteous review with good advice.

The whole buying experience was amazing. Justin was awesome, from setting appt to the actual buying experience. I think I would buy a car from here again.

I was looking to lease a BMW and was referred to Global Imports. It was hands down one of the most pleasant and stress-free car buying experiences that I have ever had a dealership. I felt very valued by the whole staff. I had the pleasure of working with Robert Rego in sales who was knowledgeable, honest and thorough. I would definitely recommend Global Imports if you are looking to purchase a new car.

Purchased my X3 from Global Imports, salesman Travis Robinson. He was knowledgeable, patient, persistent but not pushy, and overall very pleasant to deal with. The finance manager was also quite pleasant. Overall, I'd highly recommend Travis as your sales person, you won't be disappointed. I've owned BMW's before, and it's a pleasure to be back in the "family"! Global Imports takes really good care of family!

I had spoken to one of the salesmen, Rick Hern, on the phone a few times but had not made it in to see him in person until last week. I went in to start my car-buying process, figuring it would take me a few weeks to find the right one. I found the perfect car for me and Rick was great. I ended up buying my car that very day. The process was easy and everyone at Global Imports BMW was wonderful! I would highly recommend this dealer for great service, value and selection!

Rick Hern was an amazing sales rep, extremely helpful and courteous. Excellent customer service all around.

Tyrone was an absolute pleasure to work. I¿ would highly recommend Tyrone as your sales person. Also, Mr. Ingram, Finance Manager, was very nice as well.

The best experience always!!! Pete Drexler is an amazing salesman and never lets me down!

Everyone at Global was friendly and easy to do business with. All were very good listeners and really cared about having a happy customer. They weren't just trying to close a deal. A couple of employees stayed after hours on a Saturday night to get the sale done and they even seemed happy to do so. It was a very good experience.

Got the great service and support from Ricardo Alvarez!

Great new car experience. Like most people, I hate car shopping but Justin Oliver made it easy! No high pressure sales; instead, Justin offered to help every step along the way.

We met Robert Rego today in our first visit to Global BMW. He was very professional, knowledgeable and patient with us. There was no pressure to complete a deal and I highly recommend Robert if you are in the market for a BMW!

My son gave me the name of Kunal in sales as some of his co-workers had dealt with him. It was a great experience. I have to admit I had been to Global 7-8 years back and did not have a good sales experience but this was totally different. Kunal took his time and with his GSM gave me a great deal on just the car I wanted. I would highly recommend Global and Kunal.

Left another BMW dealer for Global and haven’t looked back since. The sales representative, Travis was very patient with me and very helpful in getting me the used car that I wanted. He also stayed well into the evening to go through the cars options and setting. I actually learned of things my older BMW had that the previous sale person neglected to point out.

Had a very positive experience when buying a Certified BMW. Kunal (salesperson) did a great job and him with his GSM put together a deal that I was very happy with (fair trade and good price for new car). The paperwork took a little longer than I expected but I understand they were having some slow computer problems.

Upon arriving at the Global Imports BMW facility, I was given true "Gold Star Customer Service". My Client Advisor Nubian Holmes, was extremely helpful and knowledgeable regarding their current BMW inventory. Nubian along with Victor Traitel presented a very affordable offer on a 2017 Convertible that I could not resist. The financial documents were generated by Rich Lander in a prompt and timely manner. The overall process was very smooth and effortless. I have been and customer at Global since 1999 and because of their "Gold Star Customer Service, I will continue to sing their praises. Kudos to Global Imports!!!

Upon arrival at the Global imports facility, I was given truly "Gold Star Customer Service". My Client Advisor Nubian was very helpful and knowledgeable. Victor and Nubian presented an affordable offer on my 2017 Convertible that I could not resist. I have been a repeat customer since 1999 and I will continue to sing their praises!

Friendly dealership. Alexis was great. Nubian went above and beyond. Wonderful car.

Nice dealership and nice people. I got a great price and I'm extremely happy with my car. My sales guy Parker was great and so was my fi manager

This was a great buying experience I would recommend it to anyone looking to purchase a car

My wife went in looking for a BMW convertible. Rui was great throughout the whole process. Knowledgable about the car, made a fair deal and walked us through every step of the way.

I was paired with Ray Lawson and he was a fantastic car specialist. He got me a great trade in value for my car and made my new car experience great! I felt comfortable with him and he answered all my questions! I was able to learned a lot, he showed me the CarFax immediately. Also, I had a smooth buying process as well. Also. I had a great experience with the business manager, Damion Ingram. He gave me a good outlook on maintenance plans so that it will save me from having to pay large out of pockets cost just in case something happens.

Justin Oliver really took care of us. He was very professional, patient, courteous and very informative. He listened to us (very important). He offered options. He is very knowledgeable about BMW cars (product knowledge is a plus in our book). He was honest and respectful. He knew we were serious buyers. Justin was not just doing his job. He was making sure we were comfortable in making this large purchase. This young man impressed us tremendously. In our opinion, Justin is a great asset to BMW Global Imports. It's hard to find car salesman with such professionalism. We will definitely refer Justin Oliver as the go to guy at Global Imports when considering buying "the ultimate driving machine". Thank you again Justin!

Wonderful dealership and people that work there. Parker Bomar was extremely helpful with the car buying process and there is no one out there that knows as much as him about these cars.

I have purchased many vehicles in my lifetime, and no business or dealership is perfect, but what separates this dealership from any other one I've ever visited is their management team. No matter what kind of issue you're having, someone from management is ALWAYS available to talk. It doesn't matter if it's at night or on the weekend, they will promptly give you a call back and do everything in their power to make the situation right. It doesn't matter if the issue is small like a rebate you're inquiring about or whether it's big like the actual purchase of a vehicle, these guys are A+ and will take whatever time is needed to discuss things with you. I have purchased two M240i vehicles from this dealership in the past 8 months and would never do business at any other BMW dealership out there! Their service dept is second to none (very organized, clean, professional, and modern), the ladies who greet you when you walk in the front door are very friendly and professional, and the layout of the facility, the customer lounges, and the cafe and coffee machine are all huge pluses as well! So, if you're in the market for a new vehicle, don't waste your time anywhere else because this place is great whether you just have questions, are looking to purchase a vehicle, or need service for your vehicle. But, most importantly, if a mistake is made or a problem arises, you'll have the comfort of knowing that management (Jarred S. and Jim W. in particular) will step in immediately to help resolve any issues.

Chris was phenomenal. Super quick with his responses, his professionalism was Superior. I got the deal of a Lifetime on an M3. Way better experience from the other cars I bought at the other BMW dealer in town I will never go there again

I had a great buying experience with Parker Bomar. He made the process really easy and helped me get a great deal.

I have purchased many vehicles in my lifetime, and no business or dealership is perfect, but what separates this dealership from any other one I've ever visited is their management team. No matter what kind of issue you're having, someone from management is ALWAYS available to talk. It doesn't matter if it's at night or on the weekend, they will promptly give you a call back and do everything in their power to make the situation right. It doesn't matter if the issue is small like a rebate you're inquiring about or whether it's big like the actual purchase of a vehicle, these guys are A+ and will take whatever time is needed to discuss things with you. I have purchased two M240i vehicles from this dealership in the past 8 months and would never do business at any other BMW dealership out there! Their service dept is second to none (very organized, clean, professional, and modern), the ladies who greet you when you walk in the front door are very friendly and professional, and the layout of the facility, the customer lounges, and the cafe and coffee machine are all huge pluses as well! So, if you're in the market for a new vehicle, don't waste your time anywhere else because this place is great whether you just have questions, are looking to purchase a vehicle, or need service for your vehicle. But, most importantly, if a mistake is made or a problem arises, you'll have the comfort of knowing that management (Jarred S. and Jim W. in particular) will step in immediately to help resolve any issues.

Willie Coleman lead us through the buying process like he was selling the car to his mother! We couldn't have had a better buying experience. I'll buy all future cars from Willie. He made a commonly stressful experience fun!

I have the highest praise for Matt Fink and the Global Imports team. My car purchase was a breeze due to the quality of the work and dedication shown by my client adviser and the finance team.

Global Imports Service Department has got to be one of the World's Best ever in Customer services...Everyone employee displays impeccable services no matter the job! THE LOANER DEPT. Is extremely prompt and always greets all Customers as VIP'S...makes sure you are in a clean safe car ! No matter what your needs Are, When you enter the doors of Global Imports Service Center, you are treated as a VIP. Whenever your car is serviced, it IS guaranteed to operate like NEW and LOOKS like new! Cassidy Lang, my service advisor keeps me updated on what is needed, the cost and how long it will take to complete the job before he gives the Tech the okay to start the job. Bottom line, Global is impeccable...My immediate family has 5 BMWs ALL PURCHASED & SERVICE AT GLOBAL IMPORTS! Planning my next purchase real soon..2018!

Hands down the best car buying experience I have ever had

Jared made my buying process a breeze will buy my next Bmw from him for sure

Loved Matt Fink, he was the best! He was so professional and very personable. I would gladly recommend him.

It's a great and friendly group of people, to do business with.

Bought a new 2018 BMW M3 online from Global Imports BMW. Had some hiccups getting some documents on time but overall things went fairly smooth. Communication was good. Car was delivered pretty quickly.

Great dealership and people. Definitely recommend !

My purchase of my new X1 was fantastic. We were in and out in a few hours and the service was phenomenal. To top it off, I love my new X1. It drives great, has excellent gas mileage, and looks fantastic. Thank you so much for the great service!!!

I went for a routine service, the agent assigned was really good, explained what would be done, covered all required and if there were any questions or requests to be placed for service. Assisting with shuttle for drop & pick up. He was Polite, crisp & to the point. Thank you Eric ! Note: Schedule an appointment before going, walk-in experience has not been that good.

I had an appointment for an oil change and my experience was great. I was in and out under the time frame they gave me. My service advisor went above and beyond by finding a lost item that fell under the backseat. Always great service. Thank you Global!

Drove all the way from Tamarac, FL to do business with them. Had a wonder experience with Rae, Morris and Husain!!! Thank you guys for making our visit exciting. We'll definitely be back!!

The original sales person that helped us was not knowledgeable at all and didn't follow through with his promises. Luckily, we got a new guy and he was great. The business manager over the financial contract was superb! Very pleased with the service from Eric and Damian.

Efficient, proficient, accommodating !!! I called the tire advisor after 2 on a Thursday afternoon in a panic and he was very pleasant and accommodating....

Zac is wonderful and a pleasure to work with. He was professional, did not push anything on us that we didn't want, and was very easy to communicate with. He followed up after our initial visit, and we walked away with a wonderful new X3! It was a fantastic experience and we will be going back to him with all of our driving machine needs.

Again, Global Imports service was easy and convenient. My SA was Jeff Woo who was extremely knowledgeable and courteous. I would highly recommend Jeff and Global Imports for your vehicle servicing. In addition, the entire staff from porter to loaner car specialist to receptionist were also fantastic.

I can't say enough positives about my purchase experience! What an easy no hassle experience for me! I purchased my car from my home in Knoxville and did not have to deal with travel to the showroom. Mr. Jim Wester provided such professional support and made this transaction seamless for me! With the fantastic help of Mr. Rick Hurn I could not have been in better hands. Being a woman purchasing a car, I have experienced very negative experiences in the past, but that did not happen with this professional team! I can't stress enough how easy my purchase was. They answered my calls and text immediately. I completed the paperwork they supplied by FedEx and sent back to the dealership on Saturday, they received it on Monday, and my new X3 arrived at my doorstep 1st thing on Wednesday morning!! I am extremely happy and can't recommend Jim Wester and his team enough!!

Found our 750i online on cars.com and drove to Atlanta to look over the car and trade our X5. Rick took great care of us and during the process and everyone at the dealership was extremely helpful!

One of the important reasons for buying a BMW is the service you can expect from this dealership.

This was my first visit to Global BMW. I have taken my auto to Nalley BMW several times since relocating to Atlanta, as Nalley is only about 4- 5 miles from my home. However, the customer service I received at Nalley had gotten increasingly poor. So, I decided to try another BMW service department. The process for making a service appointment with Global was impressive and efficient. I made my initial contact via the internet. Soon thereafter, I received a telephone call from Global to schedule an appointment. I was promised a loaner vehicle with my scheduled appointment. After making a similar appointment with Nalley, I learned at the last minute that Nalley doesn't hold loaner vehicles, as they are "first-come, first-served." When I arrived at my appointed time, I was somewhat quickly approached by an advisor who checked me in and informed me that Global is running about 40 minutes behind on loaner vehicles. He took me to the customer lounge and informed me that someone would comtact me. Eventually, I received a BMW loaner vehicle after a 75-minute wait. I don't hold that against Global because customers often do not return loaners at the agreed upon time, and Global wanted to wash and vacuum out the loaner before delivering it to me. My suggestion to Global is that they get back to the customer periodically to let them know the wait for a loaner is going to be a little longer. Overall, I'm impressed with Global BMW's focus on customer experience. It is refreshing. I truly hope that focus is consistent. I didn't give Global 5 stars because a couple of advisors/employees passed by me without any acknowledgement or greeting while I stood outside my auto in the service mall. Every customer wants to feel valued. An easy way to contribute to that feeling is a simple greeting with a smile. If an individual find that difficult to do, should they be working in customer retail?

Was looking at a 2007-08 BMW 335i looked nice drove well and great customer service but a few days before i was going to come back i found out i was moving and so much of my down payment was put towards moving expenses, once i get enough saved up again i will highly consider this dealership

Extremely Professional! Travis is a class act over there! His customer service was on a very high level.... then there's Finance..again , such a pleasant experience... Extremely Professional!!

Ricardo Alvarez was excellent. I traded my tesla for a 650i GC.

Excellent experience. I came into dealer to look at a used car and drove away in a new 430.

excellent experience overall, I have bought several cars there before

Just bought a new X3 from Salesman Zak Reitzfeld. Great price and service. Thanks

We found a 2017 X3 and a very good price and Travis Robinson did a great job of being my "eyes" on the ground since we live in St. Louis. He walked around the X3 and described, in detail, every piece that I asked him to check. He was VERY precise and helpful and "sold me" on it over the phone. We left early from STL and it took about 9 hours with our trade-in in hand and the entire process took about 4 hours to complete. I felt some pressure with the Finance part to add some services that I wasn't interested. This entire time should have been shorter but it is what it is. Travis was quite a host and a very good sport after all the ribbing we gave him. I will keep him in mind if any friends need a vehicle.

I have been to this BMW dealer on several occasions. I chose this dealership because they are only 1 of 3 in the area. If not for their location I would have went some where else. I first started 3 years ago when I was looking to lease a vehicle. I went into the dealership back then and not one person acknowledged I was there. After 30 minutes of walking around I asked a gentleman that worked there if there was someone I could talk to. He said one moment, 15 minutes later no one, I walk out and purchased my car at a completely different car maker. On this recent purchase, I wanted a BMW. I went to this dealership 4 times and the same thing happened each time. Finally I logged onto the website, did a click to chat and asked to make an appointment with Sam. I went to my appointment and 4 hours later drove away in my car. Sam is the sole reason I purchased at this dealer. I had preconceived ideas on how this was going to go. In the beginning of my conversation with Sam I was direct with a lot of attitude. Sam sat, he listened and our dialog began and within minutes I no longer felt like any other customer. My money and my time were valuable to him, and in the process he sold me a 2017 BMW 530I ! . Thanks Sam! The reason for the 3 star and not 4 or 5 is because this dealership can seriously work on acknowledging a potential customer when they walk through the door. They can make people feel welcomed and wanted at their dealership. Would I recommend them, I'm still on the fence about it. We will see since my dealings with them are far from over. But if you have to go do 2 things first; 1- make an appointment and 2- go see SAM!!

We found a 2017 X3 and a very good price and Travis Robinson did a great job of being my "eyes" on the ground since we live in St. Louis. He walked around the X3 and described, in detail, every piece that I asked him to check. He was VERY precise and helpful and "sold me" on it over the phone. We left early from STL and it took about 9 hours with our trade-in in hand and the entire process took about 4 hours to complete. I felt some pressure with the Finance part to add some services that I wasn't interested. This entire time should have been shorter but it is what it is. Travis was quite a host and a very good sport after all the ribbing we gave him. I will keep him in mind if any friends need a vehicle.

Overall a great experience. Willie really helped find the exact car I wanted and neared with me through test driving so many cars (including the same model on three separate occasions). Quick and easy purchase process. Best prices on the car that I could find and fully loaded. Will be making my next purchase through them. Thanks again, Willie.

Justin Oliver, our client adviser, was outstanding to work with. He was very accommodating in every way. Our certified pre-owned care looked gorgeous when we took delivery. It was an excellent experience. And let's not forget the excellent cafe. Great value for the money.

The service keeps getting better and better. I took both of my cars in the last 10 days and both times they delivered greast service. Well done

Global Bmw is excellent Pete Drexler is a super advisor

This was the best car buying experience I've ever had. Travis Robinson was an attentive sales advisor who paid attention to my wants and needs in a new vehicle. He helped me narrow my search down and pick the vehicle that was perfect for me. This is my second BMW and I get the feeling I'm going to love this one just as much as I loved the first. Thanks Travis!!!! You're super Covfefe :-)

My son was looking for a 2006 330xi with manual transmission for a good price, found one at Global BWW loaded with options, clear car fax and well kept and maintained, it was worth it to fly there and drive back to Colorado. Excellent people at Global BMW! Ray was very enthusiastic and helpful over emails, text and phone calls, once we arrived to test drive the car it was more than we expected, very happy with our purchase!

This was a service appointment. Jayson Wyche in the Service Department took excellent care of my car and me.

I had a great experience with 3 series at global imports. I dealt with a guy name Ryan Burke he is the best I have dealt with this far. They are always trying their best to keep customers satisfied I also recieved a great carwash with the deal. So no complaints my way!!!!

Clean and accommodating facilities. Friendly and professional staff.

We worked with Lambro Mitsilenkas on buying a CPO BMW, and his knowledge and experience was unparalleled. He helped us find exactly what we were looking for, and he made the process easy and enjoyable. I would definitely recommend both Global BMW and Lambro to anyone in the market for a new or CPO BMW.

BMW Global Imports is always professionals. They deliver great customer service.

As always, Ryan exceeds and surpasses all expectations.

I've always had a great experience at Global BMW. Ryan, my Service Advisor, was responsive and kept me informed. Brandon, the Service Manager, is excellent at his job and the entire team is always courteous and attentive. I would absolutely recommend Global to friends & family.

It was timely and went very well. We have purchased at least six (6) cars from this dealership. We have used different service advisors and the service has be excellent with each advisor.

Came in for a regular service (oil change). Service was just as expected. Shuttle wasn't s quickly available as I would have hoped.

Very easy to schedule for your car service and good customer service

I bought a 2017 from Global imports from out of state. Very easy transaction and delivery. Only con would be gas tank was empty on delivery.

I was searching for a car for my son that was not easily available. Chris Byers was patient and promised us he will get the car for us that we want. True to his word he got the car for us and really went out of his way to make it affordable for us knowing my budget. If someone is searching for a BMW Chris Byers is the guy to go to. If he does not have the car you like rest assured he will find one for you and get it to the dealership.

Staff very professional. My only concern is the lack of loaner vehicles available when a car is dropped off for Service. Such an inconvenience.

excellent experience!! they really bent over backwards to find the perfect car for us even though it took many months of looking.

Could not have been better. Pete Drexler is a total pro. Renee Hesse provided the best financial and document experience I've ever had getting a cat.

Great experience. Everything was done as promised

The experience at Global imports was very pleasant. All the people we dealt with were wonderful.

Best experience I had buying a car. Really satisfied with everything. Keep the good work.. They really work to get me in the price range that i was looking for, and they did it..

Global BMW installed a driver side airbag retrofit in my 2007 X-3 per BMW's recall. Global secured the parts for me, emailed reminders of my appointment, checked me in in a friendly, efficient manner, completed the work in less time than estimated and provided a complimentary car wash. Obviously, I was very happy with their service standards.

I recently got a nail in my tire and went to the dealership to replace it. I had purchased CarePlus for the tires and my service tech Ryan helped to get the process completed while I waited.

Excellent ... I love visiting this dealership ... the staff is always nice - they speak and are very accommodating!!

Excellent service for Bmw for routine maintenance and regular service

Great service on our 2012 x5. We have two BMW's and continue to receive great service on both!

New to the area and this was the closest dealership to where i live. I enjoyed the snacks and waiting area while I waited on my car to be serviced. Pleasant staff to work with on my car.

I went to the dealership to have them purchase it and the salesman , Mitch Mitchell, was wonderful, very polite, and accommodating. I got a great deal and he even gave us a ride to where we needed to go since we no longer had a vehicle

Not often do most people actually enjoy visiting a dealership - I will say though that this experience was better than most any I've experienced. The staff was friendly and made me feel comfortable not pushy. It's was like being in a small town family store yet the dealership in general is huge!

First time BMW purchase, but was extremely easy process. Rui was my sales representative - was extremely helpful and knowledgeable.

The sales people were knowledgeable and experienced. They took time to answer all questions and take me through several different car options and test drives. There was no push to buy. The cars sell themselves. Everything was easy and the paperwork was as god as it gets.

As always . Ryan Burke and the entire Global staff were extremely professional and friendly. I have owned and serviced BMWs for 20 years and have never experienced the level of service that I routinely receive from Ryan and Global Imports.

Mitch Mitchell helped me with the appraisal and sale of my Lexus LS430 to Global. I had been to a couple of dealers before I came to Global. Mitch had called me when I listed my vehicle for sale. He has a calm demeanor and is very knowledgeable in his field. He helped me with all of my questions and concerns with making the sale transaction and assured me that it would be smooth. Most salesman will get a little annoyed when you ask them more questions than they perceive normal but not Mitch he kept answering my questions with a smile and was more than happy to expound on them. Mr. Mitchell is a great Client Advisor, I think Global did very well with the selection of Mitch Mitchell. Have a Blessed and prosperous day.

Great customer servive and the servive manager was awesome and the place is clean and comfy and easy to get to and the employees are wonderful.

love my service adviser Justin. My sales person Bennett was wonderful also, if it was not for him I would not by a BMW

Fantastic! Efficient! Knowledgeable! We really enjoyed the service we received! It was almost closing time and we still received exceptional service and care!!

Everything went great, they were efficient and helpful.

Service writer was friendly and was aware of my scheduled appointment. The wait time was less than promised. I do not yet know the quality of the repair, but assume it is good, in keeping with BMW's reputation. To be determined.

Nice staff, very kind and professional. I'm very satisfied

The experience was very new to me, being a first time car buyer. I did not like the fact that it took me about a week , taking time from work, as well as agreeing on a car payment within my budget. Otherwise, the whole experience would have been excellent.

Excellent. Jayson was my Service Technician, he was attentive to my requests. and took great care of us. I am a long time customer, from Decatur long before you moved to your new location. I will continue to use Global.

I initially had a GREAT experience dealing with the sales manager, however, I have made several calls to the Finance contact, Renee, who I mailed my title in regards to receiving, etc. I have never heard back. I contacted NC DOT inquiring about my registration and they haven't received anything and asked when it was submitted by Global...good question. I called and left messages today with 2 Finance contacts and nothing...lets hope I can transfer my tags before the temp tag runs out...to make it worse, we just order a new BMW from this dealer before the lack of service kicked in...

Good customer service and facilities and staff support

Although I purchased my BMW from another dealership, the quality of service at Global BMW is excellent. Very happy and will most likely buy my next car from them.

Jason was great and kept me informed regarding the repairs needed on my 335 I Sudan.

The place is unbelievable and straight forward. I have bought three cars from this dealership and they always impress me with their customer service.

I originally scheduled my appointment to see a certified pre-owned 2014 BMW 4 series convertible. i was dead set on buying a certified pre-owned BMW. I consider myself a very educated buyer. I researched the process and knew what was a good deal and what was not. When I got on site I found out that the car I was interested in was sold. It was at this point that my salesperson Hussain Akbarali went to work. Hussain completely earned my trust (a tough thing to do) and put together a deal on a brand new 2017 4 series convertible lease that was so good that he completely changed my mind. Everyone at Global Imports was top notch from the finance department to the BMW Genius who walked me through every aspect of the car but Hussain was the standout. I would 100% recommend this dealership and look forward to a long relationship with them.

This is my second BMW purchase with Global and this time again they delivered! Zak was my salesman again and as always it was quite the experience. He wouldn't give up until I was completely satisfied with my decision. The sales direct was a bit condescending..but Zak remain firm with delivering what I wanted. In the end I love my 4 series¿ And I'm sure in a few years, I'll be back!

We need a little more refreshments down stairs the up stairs Cafe was crowded. I traded my Lexus for this BMW but the Lexus waiting room experience made the wait for oil change Nora bother check out Lexus dealership in Columbia SC Jim

I have 5 bmw card. Best Experience hands down. Go look for Clint.

It took about 15 to 20 minutes before I was asked if anyone had helped me.Once the advisor came the service was good.

I purchased the 2017 X1 from MN and picked up the vehicle at Global Imports BM in Atlanta. Spencer had everything prepared and the entire purchasing process went smoothing. My wife loves the purchase. Thanks Spencer.

Prompt shuttle service and good facility for waiting

I am so excited to work with Jayson and this team. My tire pressure indicator lightbwoukd not reset. The reason was there was a nail in my tire and they replaced right there without an appointment. I live the drive up lane. Wonderful!

We have bought two Bimmers from Global. Never had a bad experience however we just had our 328 serviced and they washed and vacuumed our car but when we picked it up it looked like it had been sitting outside for a couple days... not cool. But still love them.

Brought car in for oil change and 50K inspection. Turbos were leaking and needed to be replaced. Global performed the work will a timely manner under extended warranty. Totally satisfied.

just love how I am treated with Global Imports, the loaner car was just awesome!!! now my baby is running like the champ that she is! I own the 2011 328i and she is the Ultimate Driving Machine...

My recent purchase of an X3 SUV from Global BMW was what a car buying experience should be?.professional, painless, and with exceptional service. Tyronne Jernigan and manager, Jim Wester were both extremely knowledgable and knew their brand inside and out! Wade Holiday, BMW Tutorial Specialist, was patient in pointing out the many tech aspects of the vehicle which I greatly appreciated. Their expertise, and the sharing of same, made this experience one that I would highly recommend to friends and family alike.

My salesman was very informative and made sure that I drove away with the car that I wanted.

I absolutely loved my experience at Global Imports. Entire sales team, especially Patrick O'Brien, was responsive, informative, realistic and great to work with from start to finish. The Genius did a great thorough job going over features and spent a little more than the standard time with me since I traveled 3 1/2 hours to purchase. I will definitely purchase my next BMW from this dealership.

Overall good experience. The repairs seem to be done. The after service car wash was shoddy. Must have rushed through, though not because I came early. They had plenty of time. I know it is complementary and not a detail job, but nonetheless it was poorly done

On time. Quick. Polite This was a minor service check. It should have gone well. Good updates during service

My recent experience at Global Imports BMW was excellent. Mr. Eddie Thornton, the Client Services Representative, delivered exceptional service. I would refer others to this dealership and to him. Thank you!!

I purchased my vehicle without going into the dealership from a different state. I was able to purchase a vehicle without haggling over the price or someone trying to push products and services I did not want. Justin Oliver is very knowledgeable about BMW products, warranties, and made himself available to walk me through all of the technology features over the phone.

Excellent customer service from Kyle. Vehicle was ready on time and communication was good.

Jeffery Ooh was awesome, he informed me of what was going to happen, afterwards the condition of my car and he was so very personable.

Service advisor Cory Osner went above and beyond to make sure my X5 repairs were made in a timely manner. Thank you Cory for the fantastic customer service!

I took my vehicle in for a Global BMW courtesy service to check how my car was doing and I was very impressed as usual with their customer service(Kyle McCall) and timely fashion they completed my courtesy service.

I had a airbag recalled on my 330i my experience went well. Chris had estimate my waiting time between 2 to 3 hours. But it wasn't. it had taken 1 1/2. clean waiting room

Global Imports BMW focusses first on the customer. They are courteous, friendly, and they get you in and out of the dealership fast.

I purchased car from Hussain Akbarali and he was great help & took care of all the aspects very well. Hussain and Benjamin/Morris were great on helping me with the process and detailing to me everything. They showed me several cars with great patience & Knowledge and let me decide which one I want to purchase. He even followed up next day to check whether we liked the car or not. I have to say that this was the best car buying experience we've ever had. We couldn't have asked for more. Everyone at the dealership were very professional and kind and helpful. I would highly recommend this dealership as their customer service, cafe and servicing is outstanding. Every person there was friendly and ready & willing to help.

I purchased car from Hussain Akbarali and he was great help & took care of all the aspects very well. Hussain and Benjamin/Morris were great on helping me with the process and detailing to me everything. They showed me several cars with great patience & Knowledge and let me decide which one I want to purchase. He even followed up next day to check whether we liked the car or not. I have to say that this was the best car buying experience we've ever had. We couldn't have asked for more. Everyone at the dealership were very professional and kind and helpful. I would highly recommend this dealership as their customer service, cafe and servicing is outstanding. Every person there was friendly and ready & willing to help.

very aggressive at the time to make deal I love it

very efficient service. got a great price, on both purchase and trade-in. salesman was great.

Enjoyed all aspects of the service. All employees were very pleasant in their communications as well as they were most helpful. For example: While Cory Osner, my service advisor, stepped away to get the service number for my car, several other people in the service department walked by and asked if I was being helped and even offered me water while I waited in my car. The waiting room upstairs was very comfortable also. I waited there while my car was being checked.

It was necessary to take the car in for an air bag recall notification.

Excellent car buying experience!!! Very professional sales staff. Fantastic delivery and follow-up after purchasing vehicle.

Excellent service from my advisor Andrew. He was very helpful.

Impeccable Customers services. My advisors was very superb. He explained in detail everything my car needed. Permission was asked before technicians could work on my car. Casey and the entire Service department is impeccable...really every customer is treated as VIP at Global Imports ...First Class company in every way!

I was in to have service done on my car and I must say the experience was unbelievable. Marlon was attentive to details and made sure he stayed on top of my issues. He provided up to date communication to me while I waited in the service area. The staff in the Service area deserves to be commended as well. They were extremely helpful and friendly.

Dealership was well set up and well run. Everyone that I encountered was friendly and courteous. Our salesman and the finance department went above and beyond to make sure that we got the best deal for us.

Rick was awesome and did a great job helping us find and buy our X1

Each visit seems to be improving in my experience with this dealer. Snacks, internet, and coffee while you wait and friendly cashiers.

Standard service on my i3. Had a full detail too. Car is getting turned back in and wanted it to look nice for inspection.

Great customer service! Sales personnel were helpful and courteous.

Jeff was very professional. He made me feel like I mattered. I loved the constant updates & the text messages along with a text of the invoice. I had an 8:30am appointment & was greeted by all when I arrived. This would have been a 5 star experience had it not taken all day to complete the service. It was almost 4:30 by the time my car was ready for pickup.

My recent service went super. The guys were very caring and even found something as I was leaving that was not part of the service but, was a warranty item then, took the car back into the shop and quickly fixed with minimum delays.

The wait was a bit long for an oil change and air filter change. I understand my appointment was scheduled for the week of the holiday but over 2 hours was excessive. Also the service manager I chose when setting my appointment wasn't at work so it took a while to get me reassigned to another manager. Everyone was friendly and accommodating to my son & I. The shuttle bus was very convenient.

Kyle was the best , provided great customer service. Responsive, helpful and had a great attittude.

Enjoyable, very personal staff, very attentative and accommodating. Process of purchading was a bit too long and closing the processing too lengthy.

I drove 2 1/2 hours to find the car I wanted and Clint was instrumental in helping me find it. He was great to work with. I would recommend him to anyone looking for a BMW in the Atlanta.

I'm glad I chose Global Imports to purchase my BMW. Everyone was friendly and knowledgeable. They made the car buying process easy. A BIG thank you to Clint Myshrall for guiding me through this process and making it an enjoyable one.

Ryan Burke was my service advisor at Global Imports. He showed me his undivided attention and made sure to answer any questions I had regarding my car. Great customer service!

Matt Fink provided outstanding service on our X5, he went above & beyond( is always consistently professional, knowledgeable & extremely courteous and polite). Will definitely go back to Global & Matt Fink for all service needs. 10 Gold Stars!!

I cant speak more highly of the Global Imports Service department. I would never take my vehicle anywhere else! My service provider; Kyle McCall is the most professional, polite service provider that I've ever had the pleasure of encountering. I own a luxury vehicle and I receive exemplary service for it.

favorable experience for car service. ...................................................,.....

There were ton of younger people standing around talking while a solid 5 people needed to get in their loaner car. Appointments were at 7 with a line outside, doors rolled up at about 5 after. Personal advisor service was perfect and I appreciate Cassidy's attentiveness. But once I was placed in the loaner car area it was another 40mins before I left. There was one younger man moving as fast as he could but also running in circles a little. At about 7:30 another person walked in to assist but was annoyed we were all ready to get moving. I am 38 and maybe not used to the newer younger group of workers showing their what seems like entitlement in the work place. The establishment is known for its first class service which is why I have been loyal with many leases, its slipping in the front lines /customer facing service side.

Ricardo Ponce delivered superb customer service. Above and beyond your typical representative. I will be back for continued maintenance.

They are always accommodating and make my issue their issue.

I had visited multiple dealers looking for my next car. I found that Global Imports had a good inventory, people that cared and were interested in my business. The purchasing experience was excellent.

I brought the call in for a recall, but also needed some body work done. Global Imports had the body work done perfectly and it was significantly cheaper than the BMW authorized collision center I originally brought the car to for an estimate.

Good experience. Friendly and helpful representative (Richard)

The sales process was smooth. The after sales not so.

Love the cafe but for a first time visitor a desperate need for signage to find the service dept. had to ask two people to find it.

It was great. Service person was communicative and informative and did exactly what he said he would. I was extremely impressed.

Let me start this review off by saying... I am very apprehensive about visiting dealerships. I always feel like I will be pushed into a deal. I normally car shop for months before making a final decision. I have literally been looking for over a year. I could not decide what I wanted. I thought about a BMW and remembered that I met Spencer Rogers a few years back and decided to give him a call. The first time I visited this dealership was back in April. I was very impressed with the setup, lay out, the cleanliness and professionalism of the staff. I didn't test drive because I didn't want to be tempted to commit. I took a look at what I liked and briefly chatted with Spencer and browsed the inventory in the showroom. I went home and put it on the back burner because I just wasn't pressed to purchase. In the meantime, I was texting Spencer to ask questions about the car that I was looking for. I literally asked him probably 100 questions. LOL! I am sure I worked his nerves but he never showed that I did. He was patient and understanding the entire time. Fast forward to this weekend, one of my friends peer pressured me to go ahead and stop playing around and test drive the car. Called Spencer. He was ready for me when I pulled up. He explained the differences between the cars that I wanted and the warranty and all the bells and whistles. I asked for honest opinions and he gave them. He was very knowledgeable and passionate about the BMW brand. This is a huge plus for me. You have to love your brand if you expect me to buy in. Spencer presented me with numbers and I wanted to think about it overnight. He didn't pressure me at all. He did let me know that the car may not be there tomorrow. I am in the car business so I knew this to be true. Emailed him first thing the next morning and he replied promptly. I was impressed. He kept me informed every step of the way... even if there was a delay. I am a stickler for time so I appreciated him doing this. He knew I was at work and anticipating his call. I felt like my time was respected. Spencer made this process painless and removed all my doubts about salespeople. Everyone in the dealership was nice. They spoke and smiled even when I didn't walk out with a car the first day. I drove THIRTY SEVEN miles to this dealership. There are at least 2 dealerships closer to my home. But I only wanted to work with Spencer. I also want to give recognition to Renee in Finance and Travis the BMW genius. If you are looking for a great dealership with a friendly atmosphere and wonderful salespeople.... VISIT GLOBAL IMPORTS BMW!!!!!

the problem with BMW is after 50000 miles is when the mechanical problems start

Patrick and Travis were great made the experience easy and simple.

First time purchasing a BMW, and Global Imports couldn't have been more helpful. Asked the right questions to determine what model and specifications were best suited to my needs. Incredibly informed about the particulars of the different cars I test drove. Transparent about which costs and services were worth it and which were not. Car is an absolute dream to drive, both in eco mode and in sport. Handles incredibly well, just the right amount of tech without having a too crowded dashboard. A classic BMW. Will definitely return when it comes time to buy my next car, and would definitely recommend both Global Imports and the 2 series.

Rental (loaner) cars take a very long time. Sometimes, one has to wait 30 to 45 minutes before the car is ready.

This is the 3rd BMW my wife and I have purchased from Global Imports. We will return for our next car. We will recommend Global Imports to anyone looking for a vehicle. This is why. There is no pressure to buy. The selection of cars and SAVs is amazing. The website is maintained with the up to date inventory. The customer Service is better than most other businesses of any kind, and all car dealerships. Here is how we bought our last car. Write down the criteria or features that are most important for the new vehicle to have. Write down the criteria or features that are deal breakers. Research www.atlantabmw.com. Research other regional car sellers on their websites. Find vehicles similar to your criteria. Know what are reasonable prices. Look at www.kbb.com. Now go to Global Imports. We ask for Rick. Share your criteria with your Client Advisor. Let him or her search the inventory for you. Then, look, touch, sit in, and drive the vehicles that most closely match your criteria. Pick the vehicle that satisfies your criteria and preferences. Ask yourself, will I be happy with this vehicle next week, month, and year. If the answer is yes, make a deal. Compare the price to what you saw on other websites. Is it the best deal? It always has been for us. Buy that car. It sounds easy. Global Imports will make it easy, if you let them. Our most recent purchase took less than 4 hours from the time we drove onto the dealership until we drove away with the car. The secrets to car buying success are do your homework and go to Global Imports.

This is my 6th BMW and the last 4 I have purchased from this dealership. The manager is absolutely The Best! My sales person was fabulous! I was absolutely treated like royalty. I felt that everyone there was genuinely interested in making this a wonderful experience and they did! I would highly recommend Global Imports. They will definitely do you right and take good care of you!

I was pleased with all services provided. I had minor body work done on my car and not only did they treat me with respect but they were very informative and even provided a perk! Professionalism was key to all involved and shown without hesitation.

I ended up coming to this dealer after comparing different makes and models that I found online. But by the time I showed up at the dealership the car I was there for was being sold right in front of me. So I started to talk to one of the sales representative Will Pinckney and he told me that he had a different make and model which was ironically a car that I was interested in but it was a newly local trade in vehicle and it hasn't gone through the dealers inspection and detailing process yet. The price that the dealership was offering the car for was unbelievabley low so I asked to see it, a 2011 BMW 750LI and fell in love with it at first sight. Will told me that The car still had the remainder of the bumper to bumper extended factor warranty on it for 11 months/ 17,000 miles but I would have to wait for about 5 days to take the car home. The wait was well worth it because the dealership put about $5,000 worth of work into this car and the sale price was still the same, smh. The whole deal wouldn't have happened with out Will Pinckney, he is the true definition of a great sale person or better yet a people person. I have already encourage my coworkers to go see BMW Global for a great deal. P.S. This is a real customer review, I normally don't do reviews but this was such a grate deal that I had to share it.

I received good, timely service. The service adviser recommended and priced some other service to be done beside what I brought my car in for. I appreciated that greatly.

Easy experience purchasing a great vehicle, Sam our salesperson was professional, knowledgable and easy to work with. The favorable pricing, no haggling and attractive financing available at the time made the transaction smooth. Really impressed with the overall operation at Global, huge inventory and great service level.

Kyle was very knowledgeable and friendly. Job was completed timely. Can't ask for much more.

I was looking for new BMW car. when i went to the global imports BMW. they showed the exact car i was looking for. i am highly satisfied with service and details provided to me by Global Imports.

Jason did an incredible job getting my car fixed. He ended up having to fix both the fuel pump and the fuel pump controller. I'm not sure what that fix had to do with the transmission, but not only is the fuel pump fine, acceleration is amazing, but there was a little "hitch" in the transmission that is gone.

My former service rep has been promoted and I had been testing the waters on a new service rep. The experience was somewhat mixed but still adequate. This last service visit I ended up with a 'backup' rep as mine was busy. The backup rep did a very nice job in checking my car in, verifying what needed to be done, getting it scheduled so I could wait for the car and then notifying me as soon as it was ready. She did a very nice job. Think she'll probably be my go to person for future visits. Patricia Atlanta

Andrew Warner did an excellent job. The service was very good and the showroom and waiting are is perfect. $290 to balance the tires seems too high.

Great service as akways. This was a recall repair and they still cleaned the car. Thanks!

Fast, easy and courteous. Negotiated online and over the phone. Came in and did paperwork. Very easy.

The best place to service your car. Ryan Burk is the person to go he will make sure your car has been taking care. His customer service is the best.

Andrew is the Best always takes care of my cars

The salesperson was wonderful, had extensive knowledge of the model and the brand as a whole. By far the best car buying experience of my car buying career. This is my 1st BMW.

We drove from Louisiana to Georgia to buy our car from Clint after he kept all other prospective buyers at bay waiting for us to get there! He is professional, personable and quite knowledgeable of the BMW line of vehicles. After driving all day, everything was ready for us to trade in our old 5 series and drive away in our new X5. A perfect end to a perfect day!

well, so far the repair seems to be just fine. However, when I arrived to pick up the car, they couldn't find it. After 45 minutes they found the car, but not the keys. After phone calls they determined that the guy who washed the cars had placed the car in an unusual parking spots, since the regular spots were full and had forgotten to tell anyone this. He also put my car keys in his pocket and quit for the day and drove home. By the time they figured this out it was closing time, 7:00 PM. They did give me a loaner car so I could come back the next day after the car wash guy showed up with my key. They could use a better system for the car wash guy and his key return. They were not particularly apologetic. Luckily, I had no big plans for the weekend to include a working automobile.

I have never been that excited about using a dealer for service but could not get around it here. Have had a couple of not great experiences with service techs at Global that did a terrible job communicating. If I am to pay dealer prices I expect excellent service and that most times does not happen. My first time working with Matt was excellent. He was clear on time frame of evaluation and work to be done. Met those deadlines. Kept me current with progress. And as requested had car fully ready to go when I needed to pick up and go quickly. So while I am not happy with the costs of using dealers for service at least Matt made the service level where it needed to be for the price you were paying.

Although there are closer BMW dealerships to my home, I will go the extra distance to have my car serviced at Global Imports. Their staff and customer service is attentive and goes out of their way to get to know you. I always get the personalized level of service that is hard to find these days. They never try to upsell me on unnecessary services, and I know that my car is in good hands when I drop it off.

My service advisor, Andrew Warner, went above and beyond to provide excellent service. All worked performed was complete and top-notch. Very well managed facility.

All my questions were answered and the complimentary wash definitely took me by surprise.

Great Service at Global BMW. Thanks Jared! I would recommend this dealership. Good working with all the staff and professionalism. Please make sure you view thier entire inventory.

Excellent (top notch) sales service from Clint and would definitely use him again. I've purchased four BMW's from this dealership and Clint is the best!

Everything about my purchase was top notch. Browsed their online catalog until I found what I wanted. Contacted salesman Jonathan Lankford (awesome guy, btw) and told him what I was interested in and he immediately got the ball rolling. We worked out a few details and a few hours later I was sitting in the showroom filling out paperwork. It could not have gone easier. Absolutely beautiful showroom which is nice but the people are what makes the business and these folks have it going on.

Everything was handled fast, accurate and efficient. No complaints.

At Global Imports BMW you can expect the top notch customer service you envision when buying The Ultimate Driving Machine!

I had a good experience, although there was not a loaner car available. My only suggestion is that more loaners be made available, particularly when customers are spending close to $1,000 for repairs. Matt Fink provided great customer service.

Overall, I have always had a decent experience here. However, I had a scheduled appointment to drop off my car and simply pick up a loaner car. This process took 1.5 hours (much longer than anticipated to just switch cars). When I received my loaner, I was given a non-electric loaner. (I drive an i3). I asked for an i3 loaner instead, and the rep said, "Oh, I didn't know that is what you drove." Upon picking my car up, I waited in my loaner for 15 minutes before anyone acknowledged me. I was then shifted among three different people to finally check out / pick up my car. I asked for a car wash when I dropped my car off, and I do understand it is a complimentary wash, not a detail. (But I was not offered to pay and upgrade to a better wash). It was definitely a rush job.

Great sales experience at Global. I was in and out in 2 hours including a test drive. My salesman Paul Gadomski had the deal 90 percent done upon my arrival. I asked for a little more and he got it done the first pass with his management. The agreement signing took less than 10 minutes. The GM and Sales Manager both thanked me for my business and actually chatted for a few minutes

Jonathan Langford took great care of me. It wasn't an easy sale as I didn't really know what I was going to buy when I started the process. After many test drives, and four visits to the dealership, I finally decided on my BMW 550i. Throughout the process, Jonathan extremely helpful and supportive of me finding the right vehicle. The day I purchased the vehicle, I didn't arrive at the dealership until about 6:30 p.m. Jonathan stayed until about 9:30 with me showing me how all the various options worked on the car. It was a great car buying experience!

This 2016 X5 is the third BMW I have purchased from Global Import. I have dealt with the same sales person each time. He is highly professional and knowledgeable. The dealership is well managed, clean, and friendly. I have not had to use the Service Department often, but when I have, it has been an excellent experience. The new Genius program word well.

My 1st BMW experience (from the moment I entered the door, met by Mr. Hill my sales advisor, to concluding with "Mark" my Finance Mgr.) was incredible. It is a family oriented atmosphere with NO PRESSURE to purchase. Everyone left a great first impression with us. We felt so good about it we sent our daughter over. What was also so truly amazing was that they gave her the opportunity to do business without her daddy's co-sign. She is now able to establish and maintain her VERY OWN LINE OF CREDIT. We saw their efforts and SALUTE their initiative to allow her to grow independently. I give Global Imports 5 stars !!!!

Awesome car buying experience. Kunal did a great job, and the rest of the team at the dealership was very helpful. Thank you!

I have been having my BMW's serviced at Global BMW for 10 years. They always do a fantastic job. Keep their promises, provide me with a loaner vehicle, friendly service advisors. They are the best!

Great sales person,wouldn't buy from anyone else. Bennett Ok4u at global imports is the best. Attentive, knowable, and professional. Purchase three cars from him and best in class

Dealer completed my auto repair in the quoted time frame. They repair resolve my leaking oil issue.

The great overall experience, from the moment I arrived till pick up my vehicle. The Service Rep. Jeff, was helpful, and provided good customer service.

Very expedition and we'll done in the time period that was promised.

I visited Global Imports yesterday to get my front brakes replaced. Kyle McCall is my Service Advisor. He is friendly, knowledgeable and follows through on any commitments he makes. Yesterday, I requested that the work be completed as early as possible and received a call from Kyle informing me the car was ready. He called about two hours sooner than I expected...great experience!

Jayson and the Global Imports BMW service team are the best!

Charles and Chris did a great job taking care of my purchase of a BMW X5 remotely. They made things right whenever there were concerns with any aspects of my purchase.

New car had steering wheel vibration at highway speeds. Service did a tire balance and an alignment and fixed issue same day. I am extremely happy with the service Dept at global imports BMW

I have driven a BMW for years and I have come to always expect and receive great service at Global Imports. Brandi C. exceeded my expectations! Her knowledge and professionalism were greatly appreciated.

My experience with Global imports was excellent! From the initial email communication to the final sale and vehicle pick-up was absolutely painless. Nicholas kept in contact with me over a six month period after I made an initial inquiry about a vehicle and then beat every other off by other dealers that I had received. I highly recommend Global Imports.

I recently purchased a 6 series from Global Imports BMW and had a great experience. Car was in advertised condition and the whole process took less than 3 hours. Excellent service by Clint in Sales and Rene in Financing. Would definitely recommend Global Imports!

Always a great experience @BMW... Enjoy the service and the facility... Everyone is nice, and accomadating ...

I dropped off my 2013 535i for warranty work and they fixed a leak and I had no issues. Thanks Ryan!

Easy, fast, and professional experience buying my 6 series. Clint (sales) and Rene (finance) were great from my initial inquiry to my drive away in my new car. Honored all pricing and got me out the door in under 3 hours.

Global made my purchase really easy and straight forward. The environment was pleasing, no pressure from Sales at all, and everyone was very helpful.

The facility is great and the advisor was polite and knowledgeable which resulted in a superior overall experience .

If you want to ensure the time of the customer is valued, then there must be additional considerations made to upgrade the legal/financial paperwork signing process. I knew exactly what car I wanted, received great customer service leading up to the purchase event from the Sales guy Roman and already had cash in hand. The caviat was that there were no Finance Managers available and once they became available an additional hour was spent preparing before I had an opportunity to simply purchase the vehicle. Mortgage lenders, capital investors and most proprietary vehicle lending institutions have tranisitioned over to E contracts with everything essentially signed for on a tablet and a copy of the full contract emailed directly to the individual within 5 minutes of signing. Not to mention reducing the time between making the decision and actually closing the deal. The actual process of waiting for somene to take the money from me and sign for the vehicle took longer than it probably should have in my opinion. Not to mention I missed my flight that was scheduled to depart almost 3 hours after I arrived to the dealership for the purchase. Great car and staff though...

Our sales guy, Willie was great!! He was very helpful, patient, and answered all questions. He made sure that we were satisfied with our purchase. Class Act!!

I wish I could give 10 stars. The entire staff was friendly and efficient. They listened, made recommendations, and asked for ways to help in the future.

For the last 4 years, I regularly get my cars serviced at Global BMW and I've never been disappointment with their service - not even once. I've hardly seen or experienced such impeccable service anywhere. I recently took my car there with 4-5 different issues/concerns and the Global service rep (Brandi Childers) went through each and every one of my items in details and made sure to address them to my liking. Moreover, the work was performed within the promised timeframe and the car was handed back to me with a courtesy vacuum and wash. If you want a place where they take good care of your car, I highly recommend Global BMW.

I dealt with the service adviser Sean Villalobos and he was excellent. He kept me informed throughout the whole repair process of my vehicle. I would recommend Global Imports to anyone due to their excellent work and customer service. Mr Villalobos is definitely a great asset for the company.

Looking for a new car can be a very daunting experience.... Unless you go to a top of the notch customer service driven car place like global imports BMw. At no time did I feel pressured into anything. From the moment I got out of my car until the moment when I drove off the lot in my new BMw I felt like my opinion and my desires mattered. I was steered towards any particular direction based on sales or quota instead all of my needs were identified and then my desires. Based upon those two things several cars where shown to me and I test drove them in any effort to see if BMw did indeed have a car tailor made for me. I was pleasantly surprised when they did. My BMwx1 is the first car I can truly say I fell in lcce with. The buying and financing process itself too was superb. No need to donate blood, just easy piece. Customer service and the service team that handled my oil change were also top of the pillar. They were very well trained and treated me with respect even calling back a few days later to see how things were going. Now that's what I call world class customer service from front to back!

Great staff. Time was long. I will make an appointment next time. Looking forward to partnership.

The reason I buy from Globe is the service there is excellent and my rep has been there for years and takes great care of me every time. Kyle McCall.

Ray was one of the greatest salesman I have ever worked with. He was always honest and supported his claims with reputable sources.

I recently purchased my third BMW from Global. Each time, Global has had an extensive inventory, professional sales staff, the best price for the car I chose, great service and excellent customer service. Everything about this dealership is first rate.

Morris delivered excellent service and made my car buying experience seamless and uncomplicated.

I leased a 320i on Nov. 7, and had a great experience. Morris approached me and helped through the sales process. He was very personable and helpful. This is my 5th BMW, but my best experience.

After 1 full day of looking at other type of car or last stop was Global Import Morris was great show us our options we decided not to purchase that day but did return the next day , Morris had the car cleaned gas up and ready to go just to sign paperwork with Finance Thank you

This was the second time I bought a CPO vehicle from Global Imports. Both times I received excellent service and was kept up to date along the buying process. I will definitely recommend this dealership to others. I also would like to highlight that Matt Whittenberg was very pleasant to work with.

I can now say that I am officially spoiled! Global Imports you rock! I have never experienced a more pleasant, professional, & nonstressful car buying experience. I was treated with the utmost respect by everyone that I came in contact with. The environment is so calm and inviting. I want to give extra special kudos to my sales person Darvee Beard! He was so attentive and in tune with accomodating my requests. He took his time with me to be certain that I was completely satisfied every step of the way. I do hope that other dealerships take notes from Global Imports on how to serve their customers. I would highly recommend this dealership to anyone in the marrket for a car purchase. They are truly a class act! Above all else, I am very pleased with my BMW purchase. I would also like to mention that my financing was provided through BMW and my interest rate is surprisingly lowin spite of the fact that my credit is less than perfect credit. There was no haggling either.

My experience when purchasing my car was great. Willie Morris was my sales representative and he was very helpful and nice. I didn't feel any pressure to buy and I received what I asked for. Chris Byers was wonderful as well. Very easy process and quick. I'm happy!

Jared and the rest of the staff were excellent. Also shout out to Patrick O'Brien for his professionalism!

I have always dreamed of having a BMW my whole life. I have owned 5 cars in the past and the service I received from Charles Reed and Global Imports was the best I've ever had. Buying a car was always stressful, especially since I'm not a number person and a single woman. For the first time in my life, I enjoyed my car buying experience. I was amazed with the professionalism, honesty, patience and friendliness. The Customer definitely comes first at global. I felt comfortable asking any questions. Everyone that worked there made sure to introduce themselves to me. I thought they had mistaken me for a celebrity because they were all so thrilled to meet and help me with my purchase. Charles Reed explained everything thoroughly and made sure I was comfortable. I could not have asked for a better salesperson. He truly loves his job as well as everyone I met at global. I went to sign the financial papers and I was so happy to have zero surprises. Tres Bullard also explained everything throughly and answered all my questions. I never felt rushed or overwhelmed. A genius then explained all the gadgets in the car to me. Even after I signed the papers they treated me special. I am so impressed with everyone I met at Global Imports BMW. I don't have anything negative to say. They made me feel like I'm part of their family. I love my car and my whole car buying experience at Global Imports BMW. I look forward to buying from them again in the future!

My experience with Global BMW was wonderful!!! My salesperson was Charles Reed. From the first day I walked into the dealership he took his time to listen to my needs of wanting a 5 series and made it happen!! Originally I started my search at Nalley BMW but there service did not compare to Global! Charles showed me several different 5 series vehicles and I found one that I really liked. But due to my own fault I procastinated and the 5 series was sold :-( Due to it being the end of the year cars were being sold rather quickly. And what was left on the lot I really didn't like for me. They were nice, but just not what I wanted. I tried my luck at Nalley again and they had one but it had a lot of features missing. I wanted to try Charles again at Global since he was so helpful to me. I told him I found a car at Nalley but Im settling and it really was not what I wanted but I was determined to buy a car. He asked me about what I wanted again. He told me he didn't have anything that I wanted on the lot but he told me to give him a second and he would look at another lot under the "Sonic' brand and he would find me something. In the meantime I looked also. I found one in Tennessee, sent an email to Charles asking for it and needless to say he had the car in Atlanta within 2 days! Michael Caravajel, the finance manager, was awesome as well. He did my paperwork and he bent over backwards to make sure I got exactly what I asked for! The teamwork these guys showed and gave me is hands down the best I have ever seen. They made my first experience buying a BMW easy like Sunday morning! I am a Global BMW Atlanta customer for life!

I could not be any more pleased with the The buying experience I had at Global Imports BMW for the 2nd time.! The saleswoman/salesman/salesperson who helped me, Donna M., was absolutely amazing (The Bomb)! she managed to get everything I needed together in less then a hour after I sent two days looking at the wonderful inventory!(Too many lovely cars) I was very impressed at how well she communicated with me and never once left me hanging, she is 100% yours when you are there. When I pulled into the HUGE dealership, I was very surprised to see her not only waiting outside for me, but quickly offering me a cold REDBULL !!!!! The 2011 BMW 535 was perfect in every way. I am very thankful to everyone at Global One Imports. I have already sent my neighbor to Donna as well and he now has a BMW 550. Thank you again for everything and I can wait to see you next year for a 2015 :-) No need to look anywhere else. Just ask for Donna and you will see.

Just bought a used KIA Optima from Global. I'm extremely satisfied! Staff was very helpful and hospitable. There are no tricks with the car - everything is clean. All paperwork was provided. If you going to buy a car - just call Juliana! Thank you so much! Will come back for sure!

My Sales rep Fred was the best!!! He did his best to find a car for me within the budget I was looking for he called me every day to let me know what was in. This is my first BMW so I'm a little nervous with having one. But so far I love it. The reason why I scored 2 stars for financing is because I feel the finance department could have done a little bit better. He got me apr at 5.49 when I told him that was high and i request if we call a different bank he said there is no other bank that would accept those terms for the year of my car. 2 days later I went to the credit union in which I suggested and they approved me with the same terms and apr of 3.05 so now im in the process of refinancing

I recently bought a BMW X1 xdrive 28i European delivery from Global BMW. My sales consultant was Garland H. he did a fabulous job from start to finish. The buying experience was smooth without any problems and several thousand dollars less then the other dealers in Atlanta. The Euro delivery went great as it was a once in a lifetime experience that I would highly recommend. We dropped off our car after driving it for 3 weeks in Europe on Oct. 22nd and it was delivered to us at the dealership on November 30th. I can not recommend this dealership or the sales consultant more highly. I have bought 4 BMW's with both over the bast 2 decades and will buy my next one from them as well.

This is the SECOND car that we have purchased from Atlanta BMW and both were with Rick H., Salesman. Both times were verbally done over the phone and were smooth once we arrived. We are 2 hours away and had such a wonderful experience buying the first "used" car for my son, that I traded in my Honda for a used car. Each time we had amazing customer service, and were not there for a long period of time. RICK H., is great to work with and if/when we buy another, we will do business with Atlanta BMW AGAIN!

Phone deal as worked out prior to making a 2 hour road trip....and was every bit worth it. The customer service from start to finish was AMAZINGLY SUPERB!! If I decide to trade or buy another BMW in the future, I will make sure to go to Global before even looking here in my hometown of Columbus, GA!!! We arrived at 11:30, test drove the car, I filled out financing pprwk. While that was processing the car was being gased and detailed, and then off to the finance office. We were back home (2 hrs away) by 4:30. I spent 6 hrs buying my Honda Accord in town, UGH!! This says a lot to me and would keep me coming back as a REPEAT CUSTOMER! I hope everyone else's experience is a great if not better than we had! Thank you Rick!

I've been a BMW owner for over 3 years. My experience at Global BMW was top notch from inquiry to drive off. One call to Michael C. a sales advisor, and I had all my questions answered promptly. No up sell or haggling just great pricing. Michael C. gave me the best pricing on her first quote and beat all the other dealerships. Go see Michael C he'll take great care of you

As a repeat customer of Global Imports BMW Service, I am consistently impressed by the quality of their work. Most recently, Jeff K. and Jason W. enthusiastically helped me through a minor repair. They were kind, quick, and efficient. Based upon this and my prior experiences, I highly recommend Global Imports BMW to all BMW owners in need of car services or technical assistance.

I read the other review on this site. I can tell you I didn't experience the negative encounter of the previous person. I was vising ny daughter in Atlanta, and my passenger rear windowon my BMW 328i stopped working. I called Global Imports and I was told just to bring it in. I was helped by two outstanding service advisors, Ryan B. and Jermine D. Both of these gentleman were profesionals and made me feel very welcome, answered my questions and help me with requests to go back to the vechicle and get my iphone charger. I was asked if I wanted coffee,told were the bathrooms, cafeteria and lounge was, etc.... Their service was above and beyond my expectations. Usally when a woman goes to a service department, she is intimidated from the lack of car knowledge, but this was not the case today. Thanks to them my visit was very pleasant! And I'm a very satisfied customer!!!

Everyone at the dealership were very professional and kind. I thank them for informing me prior to working on my car.I like the fact that they are remodeling the facility. I was escorted to the eating facility and the food was good. Thank tou for the service I was given.

Been passing by that enormous white bldg on 285 for a while but finally stopped by when I started to look for a preowned BMW. Great selection of certified preowned cars and fiancing options. Am looking forward to getting my Z4 serviced at the new service center. Overall a great experience.

I'm a car enthusiast but normally dislike the dealership experience. Many dealers know nothing about the cars they're selling and couldn't care less about cars. Global Imports is different. I was greeted professionally by the receptionist and placed with a very intelligent salesman, Brian, who was clearly a BMW enthusiast himself as noted by all the BMW motorcycle equipment displayed on his desk. He didn't waste my time with qualifying questions but instead did what i wanted... look at cars! There was a little lag time in the negotiation process, but nothing out of the ordinary. We negotiated a fair trade and price for my new 3-series. It arrived a few days later during Atlanta's huge snow storm so they kept it garaged for about a week before I picked it up. A few days later we arranged for the windows to be tinted. I was given a free loaner car while that was done. Since then my salesman sent me a hand written thank you card and numerous follow up emails. I haven't had my first service yet but I expect it to go just as well. I'm proud to display the Global Imports logo around my license plate!

I have worked with many terrible sales people in my day and it is refreshing to finally meet one who knows what they are doing! I worked with Brian Norris and Shad Treadaway to make my purchase and I cannot tell you when the last time was I was treated with such respect. From making sure I always had something to drink to making sure I completely understood the controls of my new car. I will tell everyone I know to come to Global Imports. Jim Stevens

I had my car in the shop at Global Imports BMW and I must say I was pleasantly surprised. My car was serviced and cleaned inside and out, the seats and floor were covered to protect them, and the work was done as promised and I even got a service loaner which was as nice as the car I drive! Gil was fantastic to work with and I highly recommend him.