service dept good people, full restuarant, waiting area nice, good experience

Jerrell in service was AMAZING!!! He is caring, informative and genuinely wanted to make sure My experience was stress-free and wanted me to know my vehicle would be well taken care of! He is a great addition to your team

I am always very pleased with with my service experience at Global BMW. Christina is organized and prepared for my arrival and pick up. I very much appreciate what she does to make my visits run smoothly. I highly recommend Global and Christina.

Fast service than the other dealerships

My experience was exceptional.

Turiya was So professional, courteous and helpful to me today😊

Best car buying experience ever, no pressure, easy , knowledgeable.

My spirits is very smooth and timely they were able to get me in and out very quickly

JULY 2019 , I purchased my first BMW and my experience at Global Imports was outstanding. Travis Robinson in sales was professional, informative and very patient with me in making my decision. First impressions are the most lasting - Thanks for the Top Notch Service provided at Global Imports BMW.

If you have been going to United BMW you need to do your self a favor and give these guys a chance. You will be very pleasantly surprised like I was!!!

I had the most incredible experience today with the genius representative at global BMW imports. Please make sure that you keep this service active and available downstairs in service. Kudos to my genius rep she is AMAZING!!!!!!

First impression wasn't overly good, but every impression after that was very good.

My salesman was Omar and I think my financial advisor was Kenny. They were both so great! Part of the reason I dislike shopping around for cars is because of the pressure car companies exert on customers. They both were so cordial and explained each part in detail and gave me honest advice and suggestions.

Excellent staff and facility gives me peace of mind. This is my go to store for my Bimmer.

Blake in the service department went above and beyond in assisting with getting my insurance company to expedite my claim and got my car fixed very quickly.

Christina Hernandez assisted me on the very busy morning of 8/13. She was extremely polite, and patient with several questions I asked her. She definitely made the process very comfortable, and I will be back to Global Imports because of the time and attention she gave the situation. Jesse as well as Stiles were both very cool guys when shuttling me before and after my appointment. They were both knowledgeable about the X1 and X3 they were were respectfully driving. I may go back to test drive one after being shown some of the cool features by the guys! Overall the team could not have given me a more perfect experience. Everyone involved really made me thankful to have a BMW. You guys should really be proud of your staff over there at Global Imports!

Turiya Lafoucade is definitely a genius. She was clear and concise as well as patient in reviewing the functionality of my new 530e with my very tech-naive husband. I feel well equipped to leverage the benefits of my wonderful vehicle. Thank you again, Turiya. It was an awesome experience!!!!

Huge dealership. Comes highly recommended and I had wirk done in my 545i. Really quality repair. Don't expect cheap...cheap work is not good and good work is not cheap!

Awesome service! Justin was kind and helpful and the team fixed me up right!!! Grateful for y’all 😊

Ask for Peter!

I’ve always took my car to this dealership because I always want my car to be fixed with certified mechanics specially BMW and I’m always satisfied with everything about this dealership they basically makes me love my vehicle more, the service Department is one of the best in Atlanta and special thanks to the service advisor Christina Hernandez and The Service manager Daniel to the efforts they always does to make my happy.

Great customer service!

great place

Our “new” preowned BMW is better than we expected! Thanks to Patrick and the team at Global Imports BMW for getting us in this new ride!

Justin Bowen jumped right in and helped me from start to finish. He provided excellent customer services. I got my time mixed up and arrived a hour and half early. However Justin took good care of me.

My service rep was awesome! Truly a great experience. He gave me updates throughout the process and was very helpful.

This was a great buying experience. Omar was the best and stayed with me through my decision making. Will be back.

We were referred to Ferd by a friend and he did not disappoint! He exemplified the BMW experience and was knowledgeable, friendly, and reliable throughout the entire process. We are thrilled about our new car and will recommend Ferd to all of our friends, family and colleagues!

Shina was amazing! Handled all my problems effectively and fast. I will come back to see her and recommend to a friend.

In my previous experiences, getting my car repaired was NEVER an enjoyable experience ... hidden costs, unexpected delays & up-charges for items not 100% necessary have always left a negative impression on me - I've experienced every possible problem when dealing with auto repairs .... until I met Chris & Chance at GLOBAL IMPORTS BMW. They were - by far - the most responsive, dedicated, professional team of individuals that I've ever worked with in the auto industry and I ended up having a fantastic experience while dealing with a very tricky & difficult automotive repair. Chris & Chance - thank you so much for making this experience enjoyable and for instilling a level of trust with me and our family! We will be back - every time - when we need future maintenance and/or repairs! THANK YOU FOR EVERYTHING!

Great experience! My salesman, Travis Robinson was very professional and knowledgeable! This is the second BMW I have purchased at Global. I was extremely satisfied with my experience.

The service we received each time we were at Global was excellent and leading the way was our Salesman Deon De Souza. He truly made this car buying experience spectacular and a great memory for our family.

In my previous experiences, getting my car repaired was NEVER an enjoyable experience ... hidden costs, unexpected delays & up-charges for items not 100% necessary have always left a negative impression on me - I've experienced every possible problem when dealing with auto repairs .... until I met Chris & Chance at GLOBAL IMPORTS BMW. They were - by far - the most responsive, dedicated, professional team of individuals that I've ever worked with in the auto industry and I ended up having a fantastic experience while dealing with a very tricky & difficult automotive repair. Chris & Chance - thank you so much for making this experience enjoyable and for instilling a level of trust with me and our family! We will be back - every time - when we need future maintenance and/or repairs! THANK YOU FOR EVERYTHING!

It was great. I received confirmation of appointment, the people were polite and offered water. they communicated with me proactively that Derek, my service contact, had left and that I had a new one. My car was ready when promised.

My family has bought from Global Imports BMW for more than 15 years now and each time has been better than the last. Words can’t describe the quality of service they bring. If you’re shopping for a new BMW ask for Travis, he’s one of the best salesmen Global Imports has.

GREAT EXPERIENCE buying my last three BMWs from Global Imports. Pete Drexler takes his time with me to find exactly what I want and need in my next car.

Wonderful place to buy a car. Make sure you ask for Deon DeSouza. He made us feel comfortable and gave us the time we needed to figure out everything. He stayed with us until we drove off the lot that night. He definitely went above and beyond. We are very grateful.

a Pancake breakfast at Global Imports is to die for ! Otherwise, the buying process was better than expected. Knowlegable, well trained, well experienced, Professional !

I recently purchased a BMW 535i from Global Imports. My salesperson, Alex could not have been more courteous, knowledgeable or attentive. He was great. I had a wonderful experience and I love my new car.

Nazeeh Majeed, the Client Advisor I worked with at Global, was great. He was informative, easy to talk to, and did not pressure me at all. He worked with me to reach a price I could agree with. I would definitely recommend Nazeeh at Global.

Great as always

We have been going to Global Imports BMW for 7 years. They are always extremely accommodating, very helpful and ALWAYS professional. We feel comfortable leaving our vehicle in their care and are always pleased with our option of loaner vehicle. Repairs and services are reasonable and timely. We will continue to stay with Global for as long as we have our BMW!!

Have purchased two new BMWs here. Both were very good experiences. No pressure and the numbers are good. They will also negotiate which is almost a thing of the past at most places.

Thanks Deon, Hussain & Kunal for an amazing BMW experience. Worked mostly with Deon Dsouza - He is a very knowledgable person and helped us find the right car. He is friendly, sincere, always reachable and ensured all our concerns and queries were addressed. We never felt being rushed to make a decision throughout. Encore appointment with Wade was great and informative too. In general, I felt everyone here is very friendly and welcoming.

Bmw the best place to buy one!

Special thanks to Sharif Russell for being such an amazing service advisor! He always makes my service appointment go very pleasant. Great guy, great customer services, and as always very professional!

This is my 4th vehicle purchase from Global Imports and I wouldn't buy anywhere else! They bend over backwards to do whatever they can to not only make the deal that you need, but also to make the experience of buying a BMW an amazing one! Between the dealership experience and the quality of the BMW brand, I won't need to go anywhere else.

Shina is awesome! From the moment she introduced herself to when she thanked me for coming in, Shina was friendly, knowledgeable and professional. I’m very pleased with the overall service and experience.

Bennett made this the most enjoyable purchasing experience I've ever had buying a new car. He explained everything, offered multiple opportunities and made me feel valued.

overall experience was great. staff friendly and prompt

There are so many great things that I can say about Andrej. I can say that his attention to detail is phenomenal and his honest caring really shows and I'm not saying that because we got exactly what we wanted with our deal but we know that he definitely did everything in his power. He completely changed our perspective about Global Imports, I have owned BMW for the past 14 years you can say that I'm a loyal customer. by the way, your new 2019 330i is by far The best BMW in technology takes the cake!!!

Bennett Okafor was my sales person when I Purchase a used X3 for my daughter on 5/30/19. I had a great experience, he listened to what we ask for and made the process pleasant. If you are considering a used car purchase of any brand, check with Global Imports BMW, Very impressed.

Your shuttle driver Charlie is an excellent ambassador for your brand. He was polite, on-time and made sure that I got everything I needed to make my visit as pleasant as possible.

Excellent service every time I take my car there!

Mladen was extremely responsive, but never pushy or oversold options. He was very thorough and delivered on everything he promised! He even drove to personally pick up my car so he could have it on site the day he committed. Very impressed with the level of customer service from the entire staff. The up-selling of warranties on the back-end through the business office was a little pushy. Taking the client through the "valley of despair" if you don't opt for the additional options could be toned down somewhat.

my salesman was very helpful with the purchase of my x5

In and out service! Food is great during the stay.

2nd time bringing the car into Gobal. They are quick identify the problem . They are prompt in the response time on letting you know what the issue is and the price. The repairs needed were fixed in a reasonable amount time with little to no inconvenience on my side.

Blake Alexander was a great adviser. There were a few problems, and he found a solution quickly. When I return to get my car serviced I'll make sure I go straight to Blake.

The service manager Joshua Bull was able to answer all my questions to my satisfaction and able to service my BMW. He even came and picked me up at 6:30 pm from Enterprise rent a car in his personal vehicle as Enterprise rent a car could not drop me to BMW. Joshua went above and beyond to make a customer happy

This was by far our best car buying experience. Andrej was very professional and helpful. I wasn't in a hurry to make a decision, and Andrej never made me feel rushed or pressured. He answered all of my questions (even on his day off). The finance team was also able to beat the rate I got from our local credit union. This is my first BMW, and because of this experience, I am a BMW customer for life.

Shina was fantastic!! In and out service.

Best car purchase and most honest, professional staff I have ever worked with. Sam and Greg did a fantastic job and are a tremendous resource for Global Imports!!!

Bennet was a pleasure to work with.

It was fantastic, it's always pleasure working with Blake, I don't have to worry about anything as he got all covered for me.

It is a pleasure dealing with service advisor Christina Hernanedz, she is very knowledgeable, and extremely responsive.

Justin Jackson was great! Very professional

Amazing, amazing, amazing. Hands down best car dealership I have purchased a car from. The staff is great. Shout out to Wade Holliday for taking 45 minutes to go over the many features of my BMW. It would have taken me a lot longer trying to figure it out on my own.

It was great! Mldone and Ross were amazing and very professional in work and deal with the customers.

Justin was awesome! He was very professional and took time to explain all his recommendations. I highly recommend him as service advisor.

Met by a sales associate, Rick Hern, immediately upon arriving at the facility, and he quickly find a vehicle that met my needs and my budget. He also provided more than a fair trade-in number for my old vehicle.

I went for a BMW 330i from Global Imports. My client advisor is Deon. He is simply superb ! He is very professional and guided me to the best deal. There was some issue with the documents , however Deon was so curteous that despite being utterly sick he came to my office to get the paperwork done, that too on a weekend. I couldnt thank him enough for how patiently he worked along with me to bring a BMW to my backyard. I highly recommend choosing Deon as the client advisor. He will be more of a friend to you rather than a BMW executive!

I had a fantastic car buying experience! Deon DeSouza and Ollie were a great team! From the moment I walked in the door through closing out the purchase, the customer service from everyone was outstanding. I went in looking for a certified preowned, and Deon took his time to find me options that fit my criteria, I was never pressured or rushed, and was treated with the utmost respect. I look forward to being a customer for years to come. A big thank you to Deon, Ollie, Hussain, Rene, and Wade for making this a truly wonderful experience!

I am connected to Georgia Tech Football family. I was told by Coach Burton and Coach Collins to visit BMW Global Imports. As I walked in the front door Peter, the GM, greeted me and walked me to my sales specialist. Mladen from the sales team sat with me and listened to my wants and needs. Because of Mladens listening techniques, he singled out the perfect BMW for me quickly. I then sat with the BMW Guiness in my car who was a wealth of information. Then off I went to financing. This was the best car buying experience I have ever had. I felt like a VIP from the minute I walked in now. I will be back when I upgrade my BMW.

The best experience I ever had buying a car through Ray and Justin at Global Imports Guys took the extra mile to educate me about my purchase forever grateful for these guys.

I came early for my appointment, Christina Hernandez got me in right away and kept me updated on any findings on my new car. I was actually done before my scheduled appointment!

My experience was fantastic. Morris was great and he helped guide me to the right car for me. The process was easy and straightforward. I will purchase again from Global. Thanks for a great experience!

Service agent (Christina) was very nice and efficient. Explained what was needed for my service and worked with me to perform the most important jobs.

My adviser was great, Jarrell Giddins. From the time I arrived, he greeted me and went over what was going on with my vehicle to include existing recalls. The service ran over the estimated time frame but he consistently kept me updated on what was going on with my vehicle service. Great Job. Thanks

I needed a standard oil and filter change. I scheduled the service on line for same day since there was an opening and I was leaving to go out of town the next day. The service advisor was Max. He was friendly and professional. He also alerted me to a cabin filter that they could replace while there which is covered under the service plan anyway. The work was done promptly while i waited. The waiting area was comfortable and allowed me to do my own work on my computer. The car was presented to me after it was washed and ready to go. Great job!

Omid is an excellent sales person and I would highly recommend him to anyone looking to buy a BMW! Overall great experience.

Jonathan was great in assisting me with my service. I was told it would take approximately 2 hours but they had it complete within 1.5 hours. Jonathan delivered the car to me at the cafe and I found it washed and in good condition.

Lovely facility with great people.

Omid helped me find my first BMW. It is so perfect for me and he was able to help me out with the price range that I wanted to stay within. I would recommend using Global Imports and Omid to any of my friends and co - workers. I will definitely be purchasing from them again.

Always helpful and friendly with providing their top-notch service on my BMW. I always try to schedule my services here.

This was the best experience I have ever had in any car dealership! And I did not even buy one of their higher end cars. Jean DuBois and Charles Reed made the entire experience very painless. I would definitely go back to Global Imports if I am in the market for another car.

Nazeeh was great and made the entire experience very pleasant!

Great place and great people

They are very organized and have an impeccable service. Great waiting area.

My salesman was not only professional, he was extremely knowledgeable on the product. He helped my family chose the best car for us. Travis had a passion for BMW which made me even more excited to know I was making the right choice. I hope to by many more cars from him! Definitely will be recommending Global Imports BMW.

Justin did a great job in communicating with me on the status of my vehicle.

Bought my M3 from them and loved the experience. Very friendly and professional staff. Will def do biz again

Global's Service Department = A1 Brian Samuels is amazing. I have had a few vehicles serviced at Global, all with different advisers. The others were good but Brian was Incredible. His knowledge and passion truly show in the way he treats his clients and their vehicles.

Blake Alexander was my service advisor and provided excellent service. He was very professional. He worked through my problem until the issue was resolved completely to my complete satisfaction. He kept me informed of the progress and even worked with the dealership I purchased my BMW from to correct issues that should have been corrected prior to purchase. I highly recommend Blake and Global Imports.

This is my first BMW! It was a great experience for me. I did feel a little out of my element but my sales rep, Morris, made me feel at ease and told me, "You can't go wrong with a BMW. This is one of the safest vehicles on the road". I put my trust in Morris and I'm loving my X2!

My Rep Shina Franklin was amazing. Excellent service. Thank you

Had a great experience with Omid and Peter!

Brandi Childers was great to work with. She was thorough and explained things to me. She was very professional and want her to be my advisor. My car was detailed thanks to Rhett, Congratulations by the way in being the manager now. Well deserved! My car came out looking very nice! Thanks to everyone.

Brian was excellent, service was VERY thorough! Service was performed with meticulous attention to detail.

Great service experience. Very pleasant service advisor and no pressure for unnecessary service items. Recommended.

It was great. Took care of my car repairs. And my Service Rep Brandi Childers was fantastic as usual!

Great customer service

Noor was very good in explaining the car problems and severity of each one. Thanks for her patience and awesome attitude. Excellent service!! Feels like new car. Good job!!

The service advisor is what saved this from being a two star review. Chance was GREAT!!! However, Three (almost 4) hours to change (2) tires is unacceptable. For what we invest in these vehicles, the service needs to be faster.

Great experience. Jonathan, my service adviser was very professional and helpful.

smooth

My Service Advisor, Noor Mohammed, did a great job of being ready when I arrived, effectively walked me through the estimate process and arranged the transportation I needed. She was very efficient.

Great customer service.

I am very pleased with the service. My advisor Ryan Samuels was very patient and helpful starting when I dropped my car. Help me to pull my insurance from his computer!, The new BMW loaner car was given to me Helped tremendously !! Ryan and staff were very polite and respectful. I felt no pressure with other repair suggestions. I will definitely command Gobal Important to others. 5 Stars to Ryan and BMW Gobal Imports.

Fast reliable and knowledgeable. Super clean and very professional. Didn’t try to push unwanted and unnecessary service on me. This will be my place to go for excellent BMW service

Andrej, my salesman was awesome! very informative and straightup! Richard in finance was also great... very personable and a total pro.

Mladen was awesome. I have driven a Mercedes since I was 16; other than a pick-up truck and Porsche I’ve had nothing else. Mladen made the sale, and if BMW is as good as MB (company and product) I’ll probably not switch back (unless they loose Mladen to RBM of Atlanta).

Dropped my BMW E90 off for 2 recall issues. Got the car back in the afternoon, smooth experience.

Service was completed on time and all service Advisors were professional and friendly

Very good, great people and love the car!

Just leased a BMW and worked with Lambro Mitsilenkas. Great team that provided a great customer experienced. The facility is beautiful and easy to get to. I’m looking forward to bringing my car here for service.

I was able to come to the service center on short notice and have my issue taken care of the same day by Brian. Great Work

Have been bringing my vehicle here for maintenance and have been satisfied. The warranty plan is a life saver! Mark and the mechanics who worked on my vehicle went above and beyond on this particular visit and I highly appreciate it.

Everyone is so friendly and willing to help, it's very refreshing to see!

We had a good experience buying a vehicle from Global Imports, they answered all of our questions and made us feel comfortable about our purchase. We are happy with our vehicle, 2018 Infiniti Q60

Service was great adviser I did a great job was he great place to visit again thank you BMW you deserve five star

I thank all the staff of Global BMW. it was a pleasant experience for me to buy a car from Global. Andrej helped me find a very nice car.

Impressive service. The advisors are highly trained and the operation runs like clockwork.

Colin Austin and his manager at GLobal BMW were fantastic. excellent service in getting my car back on the road after getting a nail in the tire .They replaced the tire and did the regular service all same time.

Informed service attendants, helpful, friendly and knowledgeable.

Had a great test drive with Greg.

Brought in my BMW i8 the other week and had a great service experience. My service advisor, Colin Austin, took great care of me. He constantly kept me in the loop, was descriptive about everything that needed to be done…and most importantly, seemed to have my best interest in mind. Got my i8 back in tip top shape. Thanks Global Imports for being a service provider that I can feel confident and comfortable with.

As always Nic was OUTSTANDING. I trust him and appreciate his attention to my concerns. In addition, I was pleasantly surprised to find my cost for repairs was below the estimate.

Great service

courteous and respectful attitude, knowledgeable sales person.

MY VISIT WAS OUTSTANDING .

Always great service. Friendly staff and very knowledgeable .

On 04.15.19 I encountered a 5-star customer service experience at Global Imports off the Access Road in Atlanta, GA. I believe her name is Jaime (she's short, petite, African American millennial with long hair) - but she is one sharp young lady! My original appointment was with Chance but I arrived one hour early and Jaime didn't waste anytime getting me checked in, answering my questions, addressing my doubts, arranging shuttle transportation for me. Then Jerrell came and added icing to the cake (he was my advisor before and he was outstanding that time and this time). My encounters with Jerrell have always been top notch! Truly the spirit of excellence is on him. My original desire was to have Jerrell as my advisor on 4/15 but his schedule was booked until 9:30 am (according to the online scheduling system) and I needed my appointment to be earlier. Nevertheless, my prayer was still answered because Jerrell ended up taking care of me after Jaime was able to get me/my car signed in. These two are the dynamic duo and I hope you will properly and publicly recognize them for having such outstanding communication and customer service skills. FYI - I was extremely impressed to see how knowledgeable Jaime was - when it came to cars. Sometimes, we have biases - thinking women don't know anything about cars or such like. But this young sister knew her stuff! And it taught me a lesson as a middle aged female to learn just a little more about my car. Way to go Jaime!

Great overall experience!

Noor Mohammed was a pleasure to deal with. She was professional, efficient and delivered everything on time and as promised. A five star experience.

Very friendly and helpful folks. Nice facility ... and ... they have Beamers!

All my comments were taken into consideration. Very respectful and courteous.

The BMW department at global imports always takes care of me. Having a car that needs repairing is never fun but I always know the team at this location cares about how I feel and what I need. Brandi Is simply amazing!

Nic Odom (William) who was my service adviser was absolutely amazing and a spot on example of what customer service should represent. He truly made the experience memorable by his genuine attitude and excellent customer service that showed me he and BMW cared which is a rarity really with any of my past experiences with BMW dealerships and I’ve been a 15 year customer now but never Global Imports except maybe a one off service and a life long fan of BMW cars and definitely a life long driver. I recently decided to change my go to center because of a really bad experience at Nalley BMW in Decatur where they took less than zero responsibility for totaling my wife’s old X3 on a test drive after repairs (thanks again Nalley for being an embarrassment to your manufacturer - Nalley BMW actually treated me like i had a disease because they didn’t want to admit any responsibility because they were scared babies probably worried I’d sue them) and Nic just won Global Imports all my wife and I’s future business. We also had a great experience buying my wife’s car from Global Imports around 6 months ago so this sealed the deal honestly. Thanks for really going above and beyond on this. Impressive is an understatement. First time I’ve ever felt good leaving a BMW dealership so thank you Global Imports. Nic, you have restored my faith in car dealerships.

Awesome! Thank you BMW

The service writer was awesome. Pleasant and kept me informed. When I tried to get my car they said it would be right up. 15 minutes later I checked and the lady at the desk seemed annoyed that I asked when my car was coming and listed out all of the reasons why it wasn't here yet. Finally the guy that checked me out came back and I asked him about my car. He rambles through every key in the key box and finally located my keys. hey couldn't located my keys. When my car arrived the rag was bent. It is bent every time I bring it to this dealership

This visit was for a recall. Max Buckley took over with a busy check time from my service provider Jerrell Giddins, who I originally got me scheduled in on my second attempt. Both of them are true Professionals and worked as a team to value my time. I left my car and was notified when it was ready via text. I expected my car to be there a number of hours. It was done less then 2 hours. I was surprised very please with that. Check out was easy and fast. Keep doing what you are doing, because 2 years ago the service center was a mess and very unprofessional.

Everyone was friendly and helpful.

Service was excellent.

Friendly and fast

great service and awesome attention to detail, 2nd car in 4 months!

Global Imports service is the best I have ever experienced in 50 years of dealing with servicing my car. They always live up to expectations. My recent experience with Colin Austin, my service representative was outstanding. Turiya, a BMW genius, is an incredible young woman. Her smile lights up a room and I would hire her if she was not already employed. Great organization that makes what is usually a tedious experience pleasurable.

Normally, I just hate the car buying experience. The Global Imports salesman, Pete Drexler, was highly recommended to and he didn't disappoint. He made the process easy and even a bit enjoyable. He was a great listener and guided me to the car that best met my professional and personal lifestyle. Pete was low pressure but lots of great technical information. He found the perfect car for me at a very reasonable price

Incredible buying experience - Pete Drexler is the man

Easy to deal with. Helpful sales person. Had the right car at the right price. Would shop there again.

Lambro was the Greatest as usual, he makes everything so easy and he really cares about his clients

I am very happy with my BMW X1. Rick was really nice.

Pete was so patient and helpful!! Justin was ever so efficient!!

I had been to numerous dealerships in the city (and elsewhere) and was beyond satisfied with how Global Imports BMW treated me. The buying process was hassle-free and quite simple. After multiple places and driving multiple cars, I can say with confidence I would certainly return. Phenomenal salespeople and as enjoyable an experience as car-buying can be!

I have always enjoyed doing business with this dealership whether it has been to purchase an automobile or having my automobile serviced. They treat you with respect and make you feel as though your business matters to them.

Well ABOVE Average - Highly Professional, will Only Take my BMW To Global- Ask for Tony & Or Chris- Fair, Straightforward, and efficient- Recommend! -Mike J- Atlanta

I really appreciate the time and patience Travis put in helping me select my new car.

The vehicle I purchased was a good value buy. The Sales Team was friendly.

I greatly enjoyed my experience at Global Imports. They were EXTREMELY helpful and informative. Made the entire process seamless

Our sales person, Lambro.Mitsilenkas, was terrific. If you at3 shopping for a new BMW ask for him!

Crystal was the best sales associate we’ve ever worked with for the 10 cars we’ve bought over 30 years at any dealership. Her product knowledge and focus on helping us find the right car and features was priority 1. We spent two weeks shopping cars and dealerships and Crystal and Global BMW were the only ones who didn’t start the process off with”how much are you willing to pay if we have the car you want today”. By the time we got to negotiate pricing,their no haggle offer was at invoice with an additional factory incentive of $3,000 to get use way below invoice with no high pressure up-selling, extra fees or hidden charges or pushy programs by the finance manager either. We ended up ordering a custom built car which arrived from the Spartanburg, SC factory in less than three weeks. We look forward to working with Global BMW and their great staff again many times in the future.

Fantastic experience and got a great deal on a new X3 as icing on the cake. Percy, our sales rep was top notch and went over and beyond to ensure our satisfaction upon departure. He made the deal work out to our advantage even though some incentives didn’t qualify. I did weeks of research on a proper price point for this model car and was offered a deal I couldn’t say no to. My wife detests going to dealers when car shopping but she loved being treated like a princess and we left satisfied with the price and impeccable customer service we received. Very highly recommend this dealership...ask for Percy. He is awesome!!!

Mladen Drobac is the sales person to go with. A+++ Customer service!

From the time I walked in and left, Mr. James Boykin made me feel like I was at home. I would recommend this sales representative and dealership to anyone that is interested in buying a top of the line, world class BMW.

I enjoyed working with Andrej the sa, Lensman I enjoyed working with Andrej the sales rep and Wade the BMW Genius but the process of finalizing the sale took an inordinate amount of time even though we had agreed on the terms...more than 2 hours.

I loved how smooth the process was and I’m enjoying my new ride! It’s my first and runs like a dream! Alexis, Wade, Robert and his team did a great job. I’m very pleased.

Great service from start to finish. We went to look at the car and Rick had a hanging VIP sign in the window that my son was impressed with. A very small thing to do but a memory he will always have. The facilities are great and in a good location, easy to find as we were from out of state. That entire staff was friendly and professional, thank you for the experience and courtesies provided!!

Alexis Walls and her colleagues were friendly, thorough and accommodating. A trainer took me through all the bells and whistles on the car, of which there were many. Love that it parks itself!

Global Imports was wonderfully helpful in helping me make a decision about purchasing a BMW. I had been driving a volvo for years so it was challenging to begin an entirely new search. Morris Evans made the process much easier by explain the pros of the car itself. The 230i is perfect..great ride..very easy to maneuver... The costs were straightforward and easy to understand.

Very helpful staff, customer-oriented buying experience. Waiting facilities are large and comfortable, and a snack bar is available. Large selection of cars both inside and out. I have bought 4 new BMWs from this dealer; I have no reason to seek a different dealer.

Great experience. Tyrone was able to help with a lot of questions I had.

Awesome experience and the staff was great. Made buying a car super easy.

James was great. Everyone there was efficient and professional.

Chrystal was very helpful. She was honest, did not put any salesperson pressure, and kept looking to find the right car at the right price for me.

I wanted to take a minute and rate my experience at Global Imports BMW. I had a 5 stars experience, the process was smooth and painless from beginning to end. More specifically, I would like to thank Daniel Cousin, my salesman. He was extremely kind, genuine, and most importantly a true professional. I had been to many dealerships in the past month, but we returned to BMW and appreciated the attention to detail given by Daniel Cousin. His approach was relaxed, and we felt no pressure at all. Thank you also to the Sales Manager and Finance Manger that helped me find a way to make it work in my favor. Global Imports and Daniel Cousin, know how to take care of their customers. A Sincere Thank You!

SALES PEOPLE ARE VERY KNOWLEDGEABLE, HELPFUL AND VERY FRIENDLY. MY EXPERIENCE WAS VERY ENJOYABLE

The entire staff that assisted us were very professional and they treated us with respect. We are very pleased with the dealership especially Robert Rego our sales consultant.

We were looking for a used auto and ultimately decided to purchase a new 328d. The decision was made based on our interaction Client Advisor with Robert Rego. He listened to our needs, provided test drives and answered all our questions, in person and via e-mail. There was never a delay in getting back to us and he made sure we had the information we needed to make a wise decision. When it came time to get to the bottom line, he brought us a price that was fantastic. We spent more than originally intended but feel it was well worth it and are extremely satisfied with the car and the buying experience. Thank you Robert!

We went in looking at a specific car and drove out fully satisfied and appreciate of the team in getting us into our new to us car! Our sales person Greg was truly our advocate and extremely helpful in getting our deal done, and Hussain was a pro in getting us settled into financing and warranty needs. This was our first BMW, and so glad we made the drive to see these guys!

Travis Robinson and Rene Hesse made choosing this dealership a great decision. Both were helpful, polite, and open about all the bells, whistles, warranties, costs, etc. I would do business with them anytime.

I have purchased used BMW Series 3 convertible from dealership and the experience was excellent.

Treated me Great. I was impressed with friendly employees and their willingness to please. I read reviews before going there and from friends that live in the area, not all was 100% positive of course, but truthful and sincere. My experience was far better than expected..

Global BMW is one of the best dealer I ever used and I been buying cars for 40 yrs. my sale personPete Drexler is DOPE. A true PROFESSIONAL

I really enjoyed my visit to dealership no pressure

I purchased a BMW X6 at Globe in Atlanta this past Saturday, and so far I am enjoying the comfort the X6 offers. Our client advisor, Tyrone Jernigan greeted my husband and I with superb hospitality and professionalism. We told him what we were looking for and he knew exactly what I needed.

Mr . Shawn Labauf was an extremely courteous representative of this dealership . He kept me informed n did exactly what he stated that he would .I’m thoroughly pleased n I recommend this dealership to all of my contacts ��%

Went to Three BMW dealers before finding Global Imports. Global imports knows how to treat there customers. Excellent dealership, highly recommend them.

Dealer and sales team are above bar. No pressure sales. Just good customer service with my needs as their main concern. At the end of the day we got a car and deal we could not turn down. We will certainly be back.

Rick was GREAT. He worked around my crazy schedule, did what he said he would do and anticipated all my questions.

Everything was good with the dealer and sale person

Chris Byers was the most professional and helpful sales professional I have ever dealt with. He has a customer for life.

Thanks to Robert the process was extremely simple and fast.

The Global Imports Team is Excellent! Charles Reed our Client Advisor is Fantastic! He is very knowledgeable of all the inventory. As well as professional, friendly and personable. Charles answered all our questions and has continued to do so since the sale. We will definitely recommend Charles to our family and friends. Renee Hesse our Finance Rep is very informative, as well. Renee took the time to explain everything in detail and answer all our questions. Sometimes more than once with a great attitude. Umar Younus our BMW Genius did a terrific job for his detailed review of our new BMW.

I had a wonderful car-buying experience (without my father.) I appreciate Mr. Charles Reed's high level of professionalism and helping me feel at ease. This was a very smooth process ¿

Excellent experience William Odom was wonderful to work with.

Great Dealership!!! Sales manager was great too!!! Would recommend to anyone.

these guys worked with me on the cost and advise me how to prioritize work on the vehicle and when I gave him the green light to hit the ground running. Sean and his team are awesome!

Great experience from the time I first walked in to the dealership until the time I drove off in my new car. Greg Petty was great. Upfront on cost, with no hidden fees. Easy and prompt buying experience.

Great experience from start to finish. Completely satisfied.

Not willing to negotiate very much Overall experience was good Loved my salesman GREG Petty

Great experience! Willie Coleman, Morris Evans sales staff, Sean B in Service ,finance Damien . They were all very courteous and professional. We are very happy about our purchase experience with this team! Thank you ATL.BMW

My service advisor William Houston was very helpful. He made sure I knew what was going on with my vehicle and made sure that I knew the process. Great place to take your vehicle!

Will was patient and very friendly. I arrived earrly at the gate and he I confirmed hours since SIRI told me they didn’t open until 9. Will took care of car and was knowledgeable of the recall issue I had forgotten about.

We were treated in a professional but personal manner, everything was covered well, and nothing hidden. The focus was our needs not the dealerships profit. Travis was about as good as it gets, when you are in need of honest helpful assistance. We could not be happier.

Will Houston was extremely customer-friendly and made sure I received the services that I needed. After a rough start with attempting to get my mirror repaired, there was one person that went above and beyond lto get me in the shop and get it taken care of in a timely manner. I highly recommend this service advisor and this is who my husband and I will use to service our BMW’s moving forward.

Ray at BMW Global Importa was great! Excellent customer service and understanding of what was important to me.

I like the way they treat a customer. My sales agent Ric is a very nice guy and he gave me lot of discount on the vehicle

Best experience ever in purchasing an automobile with Tyrone!!!!

Very fast and friendly service, the representative addressed all of my concerns quickly and the car was ready when promised. I will definitely bring my vehicle back in the future.

Excellent customer service. Arnold X.was my advisor who was very knowledgeable and provided 5 star service. Great facility....will definitely return for services in the future

Global Imports really focus on customer service and provide an environment that's relaxing and comfortable while shopping for a car. Thank you!

Great service. Nice car selection !! From the moment you walk in to the moment you close the deal they showed me respect . I like the fact that there wasn't a lot of pressure on me to buy. I felt good all the way!!!

Brandon was service advisor and did a courteous review with good advice.

The whole buying experience was amazing. Justin was awesome, from setting appt to the actual buying experience. I think I would buy a car from here again.

I was looking to lease a BMW and was referred to Global Imports. It was hands down one of the most pleasant and stress-free car buying experiences that I have ever had a dealership. I felt very valued by the whole staff. I had the pleasure of working with Robert Rego in sales who was knowledgeable, honest and thorough. I would definitely recommend Global Imports if you are looking to purchase a new car.

Purchased my X3 from Global Imports, salesman Travis Robinson. He was knowledgeable, patient, persistent but not pushy, and overall very pleasant to deal with. The finance manager was also quite pleasant. Overall, I'd highly recommend Travis as your sales person, you won't be disappointed. I've owned BMW's before, and it's a pleasure to be back in the "family"! Global Imports takes really good care of family!

I had spoken to one of the salesmen, Rick Hern, on the phone a few times but had not made it in to see him in person until last week. I went in to start my car-buying process, figuring it would take me a few weeks to find the right one. I found the perfect car for me and Rick was great. I ended up buying my car that very day. The process was easy and everyone at Global Imports BMW was wonderful! I would highly recommend this dealer for great service, value and selection!

Rick Hern was an amazing sales rep, extremely helpful and courteous. Excellent customer service all around.

Tyrone was an absolute pleasure to work. I¿ would highly recommend Tyrone as your sales person. Also, Mr. Ingram, Finance Manager, was very nice as well.

The best experience always!!! Pete Drexler is an amazing salesman and never lets me down!

Everyone at Global was friendly and easy to do business with. All were very good listeners and really cared about having a happy customer. They weren't just trying to close a deal. A couple of employees stayed after hours on a Saturday night to get the sale done and they even seemed happy to do so. It was a very good experience.

Great new car experience. Like most people, I hate car shopping but Justin Oliver made it easy! No high pressure sales; instead, Justin offered to help every step along the way.

Got the great service and support from Ricardo Alvarez!

We met Robert Rego today in our first visit to Global BMW. He was very professional, knowledgeable and patient with us. There was no pressure to complete a deal and I highly recommend Robert if you are in the market for a BMW!

My son gave me the name of Kunal in sales as some of his co-workers had dealt with him. It was a great experience. I have to admit I had been to Global 7-8 years back and did not have a good sales experience but this was totally different. Kunal took his time and with his GSM gave me a great deal on just the car I wanted. I would highly recommend Global and Kunal.

Left another BMW dealer for Global and haven’t looked back since. The sales representative, Travis was very patient with me and very helpful in getting me the used car that I wanted. He also stayed well into the evening to go through the cars options and setting. I actually learned of things my older BMW had that the previous sale person neglected to point out.

Had a very positive experience when buying a Certified BMW. Kunal (salesperson) did a great job and him with his GSM put together a deal that I was very happy with (fair trade and good price for new car). The paperwork took a little longer than I expected but I understand they were having some slow computer problems.

Upon arriving at the Global Imports BMW facility, I was given true "Gold Star Customer Service". My Client Advisor Nubian Holmes, was extremely helpful and knowledgeable regarding their current BMW inventory. Nubian along with Victor Traitel presented a very affordable offer on a 2017 Convertible that I could not resist. The financial documents were generated by Rich Lander in a prompt and timely manner. The overall process was very smooth and effortless. I have been and customer at Global since 1999 and because of their "Gold Star Customer Service, I will continue to sing their praises. Kudos to Global Imports!!!

Upon arrival at the Global imports facility, I was given truly "Gold Star Customer Service". My Client Advisor Nubian was very helpful and knowledgeable. Victor and Nubian presented an affordable offer on my 2017 Convertible that I could not resist. I have been a repeat customer since 1999 and I will continue to sing their praises!

Friendly dealership. Alexis was great. Nubian went above and beyond. Wonderful car.

Nice dealership and nice people. I got a great price and I'm extremely happy with my car. My sales guy Parker was great and so was my fi manager

This was a great buying experience I would recommend it to anyone looking to purchase a car

My wife went in looking for a BMW convertible. Rui was great throughout the whole process. Knowledgable about the car, made a fair deal and walked us through every step of the way.

I was paired with Ray Lawson and he was a fantastic car specialist. He got me a great trade in value for my car and made my new car experience great! I felt comfortable with him and he answered all my questions! I was able to learned a lot, he showed me the CarFax immediately. Also, I had a smooth buying process as well. Also. I had a great experience with the business manager, Damion Ingram. He gave me a good outlook on maintenance plans so that it will save me from having to pay large out of pockets cost just in case something happens.

Justin Oliver really took care of us. He was very professional, patient, courteous and very informative. He listened to us (very important). He offered options. He is very knowledgeable about BMW cars (product knowledge is a plus in our book). He was honest and respectful. He knew we were serious buyers. Justin was not just doing his job. He was making sure we were comfortable in making this large purchase. This young man impressed us tremendously. In our opinion, Justin is a great asset to BMW Global Imports. It's hard to find car salesman with such professionalism. We will definitely refer Justin Oliver as the go to guy at Global Imports when considering buying "the ultimate driving machine". Thank you again Justin!

Wonderful dealership and people that work there. Parker Bomar was extremely helpful with the car buying process and there is no one out there that knows as much as him about these cars.

I have purchased many vehicles in my lifetime, and no business or dealership is perfect, but what separates this dealership from any other one I've ever visited is their management team. No matter what kind of issue you're having, someone from management is ALWAYS available to talk. It doesn't matter if it's at night or on the weekend, they will promptly give you a call back and do everything in their power to make the situation right. It doesn't matter if the issue is small like a rebate you're inquiring about or whether it's big like the actual purchase of a vehicle, these guys are A+ and will take whatever time is needed to discuss things with you. I have purchased two M240i vehicles from this dealership in the past 8 months and would never do business at any other BMW dealership out there! Their service dept is second to none (very organized, clean, professional, and modern), the ladies who greet you when you walk in the front door are very friendly and professional, and the layout of the facility, the customer lounges, and the cafe and coffee machine are all huge pluses as well! So, if you're in the market for a new vehicle, don't waste your time anywhere else because this place is great whether you just have questions, are looking to purchase a vehicle, or need service for your vehicle. But, most importantly, if a mistake is made or a problem arises, you'll have the comfort of knowing that management (Jarred S. and Jim W. in particular) will step in immediately to help resolve any issues.

Chris was phenomenal. Super quick with his responses, his professionalism was Superior. I got the deal of a Lifetime on an M3. Way better experience from the other cars I bought at the other BMW dealer in town I will never go there again

I had a great buying experience with Parker Bomar. He made the process really easy and helped me get a great deal.

I have purchased many vehicles in my lifetime, and no business or dealership is perfect, but what separates this dealership from any other one I've ever visited is their management team. No matter what kind of issue you're having, someone from management is ALWAYS available to talk. It doesn't matter if it's at night or on the weekend, they will promptly give you a call back and do everything in their power to make the situation right. It doesn't matter if the issue is small like a rebate you're inquiring about or whether it's big like the actual purchase of a vehicle, these guys are A+ and will take whatever time is needed to discuss things with you. I have purchased two M240i vehicles from this dealership in the past 8 months and would never do business at any other BMW dealership out there! Their service dept is second to none (very organized, clean, professional, and modern), the ladies who greet you when you walk in the front door are very friendly and professional, and the layout of the facility, the customer lounges, and the cafe and coffee machine are all huge pluses as well! So, if you're in the market for a new vehicle, don't waste your time anywhere else because this place is great whether you just have questions, are looking to purchase a vehicle, or need service for your vehicle. But, most importantly, if a mistake is made or a problem arises, you'll have the comfort of knowing that management (Jarred S. and Jim W. in particular) will step in immediately to help resolve any issues.

Willie Coleman lead us through the buying process like he was selling the car to his mother! We couldn't have had a better buying experience. I'll buy all future cars from Willie. He made a commonly stressful experience fun!

I have the highest praise for Matt Fink and the Global Imports team. My car purchase was a breeze due to the quality of the work and dedication shown by my client adviser and the finance team.

Global Imports Service Department has got to be one of the World's Best ever in Customer services...Everyone employee displays impeccable services no matter the job! THE LOANER DEPT. Is extremely prompt and always greets all Customers as VIP'S...makes sure you are in a clean safe car ! No matter what your needs Are, When you enter the doors of Global Imports Service Center, you are treated as a VIP. Whenever your car is serviced, it IS guaranteed to operate like NEW and LOOKS like new! Cassidy Lang, my service advisor keeps me updated on what is needed, the cost and how long it will take to complete the job before he gives the Tech the okay to start the job. Bottom line, Global is impeccable...My immediate family has 5 BMWs ALL PURCHASED & SERVICE AT GLOBAL IMPORTS! Planning my next purchase real soon..2018!

Hands down the best car buying experience I have ever had

Jared made my buying process a breeze will buy my next Bmw from him for sure

Loved Matt Fink, he was the best! He was so professional and very personable. I would gladly recommend him.

It's a great and friendly group of people, to do business with.

Bought a new 2018 BMW M3 online from Global Imports BMW. Had some hiccups getting some documents on time but overall things went fairly smooth. Communication was good. Car was delivered pretty quickly.

Great dealership and people. Definitely recommend !

My purchase of my new X1 was fantastic. We were in and out in a few hours and the service was phenomenal. To top it off, I love my new X1. It drives great, has excellent gas mileage, and looks fantastic. Thank you so much for the great service!!!

I went for a routine service, the agent assigned was really good, explained what would be done, covered all required and if there were any questions or requests to be placed for service. Assisting with shuttle for drop & pick up. He was Polite, crisp & to the point. Thank you Eric ! Note: Schedule an appointment before going, walk-in experience has not been that good.

I had an appointment for an oil change and my experience was great. I was in and out under the time frame they gave me. My service advisor went above and beyond by finding a lost item that fell under the backseat. Always great service. Thank you Global!

Drove all the way from Tamarac, FL to do business with them. Had a wonder experience with Rae, Morris and Husain!!! Thank you guys for making our visit exciting. We'll definitely be back!!

The original sales person that helped us was not knowledgeable at all and didn't follow through with his promises. Luckily, we got a new guy and he was great. The business manager over the financial contract was superb! Very pleased with the service from Eric and Damian.

Efficient, proficient, accommodating !!! I called the tire advisor after 2 on a Thursday afternoon in a panic and he was very pleasant and accommodating....

Zac is wonderful and a pleasure to work with. He was professional, did not push anything on us that we didn't want, and was very easy to communicate with. He followed up after our initial visit, and we walked away with a wonderful new X3! It was a fantastic experience and we will be going back to him with all of our driving machine needs.

Again, Global Imports service was easy and convenient. My SA was Jeff Woo who was extremely knowledgeable and courteous. I would highly recommend Jeff and Global Imports for your vehicle servicing. In addition, the entire staff from porter to loaner car specialist to receptionist were also fantastic.

I can't say enough positives about my purchase experience! What an easy no hassle experience for me! I purchased my car from my home in Knoxville and did not have to deal with travel to the showroom. Mr. Jim Wester provided such professional support and made this transaction seamless for me! With the fantastic help of Mr. Rick Hurn I could not have been in better hands. Being a woman purchasing a car, I have experienced very negative experiences in the past, but that did not happen with this professional team! I can't stress enough how easy my purchase was. They answered my calls and text immediately. I completed the paperwork they supplied by FedEx and sent back to the dealership on Saturday, they received it on Monday, and my new X3 arrived at my doorstep 1st thing on Wednesday morning!! I am extremely happy and can't recommend Jim Wester and his team enough!!

Found our 750i online on cars.com and drove to Atlanta to look over the car and trade our X5. Rick took great care of us and during the process and everyone at the dealership was extremely helpful!

One of the important reasons for buying a BMW is the service you can expect from this dealership.

This was my first visit to Global BMW. I have taken my auto to Nalley BMW several times since relocating to Atlanta, as Nalley is only about 4- 5 miles from my home. However, the customer service I received at Nalley had gotten increasingly poor. So, I decided to try another BMW service department. The process for making a service appointment with Global was impressive and efficient. I made my initial contact via the internet. Soon thereafter, I received a telephone call from Global to schedule an appointment. I was promised a loaner vehicle with my scheduled appointment. After making a similar appointment with Nalley, I learned at the last minute that Nalley doesn't hold loaner vehicles, as they are "first-come, first-served." When I arrived at my appointed time, I was somewhat quickly approached by an advisor who checked me in and informed me that Global is running about 40 minutes behind on loaner vehicles. He took me to the customer lounge and informed me that someone would comtact me. Eventually, I received a BMW loaner vehicle after a 75-minute wait. I don't hold that against Global because customers often do not return loaners at the agreed upon time, and Global wanted to wash and vacuum out the loaner before delivering it to me. My suggestion to Global is that they get back to the customer periodically to let them know the wait for a loaner is going to be a little longer. Overall, I'm impressed with Global BMW's focus on customer experience. It is refreshing. I truly hope that focus is consistent. I didn't give Global 5 stars because a couple of advisors/employees passed by me without any acknowledgement or greeting while I stood outside my auto in the service mall. Every customer wants to feel valued. An easy way to contribute to that feeling is a simple greeting with a smile. If an individual find that difficult to do, should they be working in customer retail?

Was looking at a 2007-08 BMW 335i looked nice drove well and great customer service but a few days before i was going to come back i found out i was moving and so much of my down payment was put towards moving expenses, once i get enough saved up again i will highly consider this dealership

Extremely Professional! Travis is a class act over there! His customer service was on a very high level.... then there's Finance..again , such a pleasant experience... Extremely Professional!!

Ricardo Alvarez was excellent. I traded my tesla for a 650i GC.

Excellent experience. I came into dealer to look at a used car and drove away in a new 430.

excellent experience overall, I have bought several cars there before

Just bought a new X3 from Salesman Zak Reitzfeld. Great price and service. Thanks

We found a 2017 X3 and a very good price and Travis Robinson did a great job of being my "eyes" on the ground since we live in St. Louis. He walked around the X3 and described, in detail, every piece that I asked him to check. He was VERY precise and helpful and "sold me" on it over the phone. We left early from STL and it took about 9 hours with our trade-in in hand and the entire process took about 4 hours to complete. I felt some pressure with the Finance part to add some services that I wasn't interested. This entire time should have been shorter but it is what it is. Travis was quite a host and a very good sport after all the ribbing we gave him. I will keep him in mind if any friends need a vehicle.

I have been to this BMW dealer on several occasions. I chose this dealership because they are only 1 of 3 in the area. If not for their location I would have went some where else. I first started 3 years ago when I was looking to lease a vehicle. I went into the dealership back then and not one person acknowledged I was there. After 30 minutes of walking around I asked a gentleman that worked there if there was someone I could talk to. He said one moment, 15 minutes later no one, I walk out and purchased my car at a completely different car maker. On this recent purchase, I wanted a BMW. I went to this dealership 4 times and the same thing happened each time. Finally I logged onto the website, did a click to chat and asked to make an appointment with Sam. I went to my appointment and 4 hours later drove away in my car. Sam is the sole reason I purchased at this dealer. I had preconceived ideas on how this was going to go. In the beginning of my conversation with Sam I was direct with a lot of attitude. Sam sat, he listened and our dialog began and within minutes I no longer felt like any other customer. My money and my time were valuable to him, and in the process he sold me a 2017 BMW 530I ! . Thanks Sam! The reason for the 3 star and not 4 or 5 is because this dealership can seriously work on acknowledging a potential customer when they walk through the door. They can make people feel welcomed and wanted at their dealership. Would I recommend them, I'm still on the fence about it. We will see since my dealings with them are far from over. But if you have to go do 2 things first; 1- make an appointment and 2- go see SAM!!

We found a 2017 X3 and a very good price and Travis Robinson did a great job of being my "eyes" on the ground since we live in St. Louis. He walked around the X3 and described, in detail, every piece that I asked him to check. He was VERY precise and helpful and "sold me" on it over the phone. We left early from STL and it took about 9 hours with our trade-in in hand and the entire process took about 4 hours to complete. I felt some pressure with the Finance part to add some services that I wasn't interested. This entire time should have been shorter but it is what it is. Travis was quite a host and a very good sport after all the ribbing we gave him. I will keep him in mind if any friends need a vehicle.

Overall a great experience. Willie really helped find the exact car I wanted and neared with me through test driving so many cars (including the same model on three separate occasions). Quick and easy purchase process. Best prices on the car that I could find and fully loaded. Will be making my next purchase through them. Thanks again, Willie.

Justin Oliver, our client adviser, was outstanding to work with. He was very accommodating in every way. Our certified pre-owned care looked gorgeous when we took delivery. It was an excellent experience. And let's not forget the excellent cafe. Great value for the money.

The service keeps getting better and better. I took both of my cars in the last 10 days and both times they delivered greast service. Well done

Global Bmw is excellent Pete Drexler is a super advisor

This was the best car buying experience I've ever had. Travis Robinson was an attentive sales advisor who paid attention to my wants and needs in a new vehicle. He helped me narrow my search down and pick the vehicle that was perfect for me. This is my second BMW and I get the feeling I'm going to love this one just as much as I loved the first. Thanks Travis!!!! You're super Covfefe :-)

My son was looking for a 2006 330xi with manual transmission for a good price, found one at Global BWW loaded with options, clear car fax and well kept and maintained, it was worth it to fly there and drive back to Colorado. Excellent people at Global BMW! Ray was very enthusiastic and helpful over emails, text and phone calls, once we arrived to test drive the car it was more than we expected, very happy with our purchase!

This was a service appointment. Jayson Wyche in the Service Department took excellent care of my car and me.

I had a great experience with 3 series at global imports. I dealt with a guy name Ryan Burke he is the best I have dealt with this far. They are always trying their best to keep customers satisfied I also recieved a great carwash with the deal. So no complaints my way!!!!

Clean and accommodating facilities. Friendly and professional staff.

We worked with Lambro Mitsilenkas on buying a CPO BMW, and his knowledge and experience was unparalleled. He helped us find exactly what we were looking for, and he made the process easy and enjoyable. I would definitely recommend both Global BMW and Lambro to anyone in the market for a new or CPO BMW.

BMW Global Imports is always professionals. They deliver great customer service.

As always, Ryan exceeds and surpasses all expectations.

I've always had a great experience at Global BMW. Ryan, my Service Advisor, was responsive and kept me informed. Brandon, the Service Manager, is excellent at his job and the entire team is always courteous and attentive. I would absolutely recommend Global to friends & family.

It was timely and went very well. We have purchased at least six (6) cars from this dealership. We have used different service advisors and the service has be excellent with each advisor.

Came in for a regular service (oil change). Service was just as expected. Shuttle wasn't s quickly available as I would have hoped.

I bought a 2017 from Global imports from out of state. Very easy transaction and delivery. Only con would be gas tank was empty on delivery.

Very easy to schedule for your car service and good customer service

I was searching for a car for my son that was not easily available. Chris Byers was patient and promised us he will get the car for us that we want. True to his word he got the car for us and really went out of his way to make it affordable for us knowing my budget. If someone is searching for a BMW Chris Byers is the guy to go to. If he does not have the car you like rest assured he will find one for you and get it to the dealership.

Staff very professional. My only concern is the lack of loaner vehicles available when a car is dropped off for Service. Such an inconvenience.

excellent experience!! they really bent over backwards to find the perfect car for us even though it took many months of looking.

Could not have been better. Pete Drexler is a total pro. Renee Hesse provided the best financial and document experience I've ever had getting a cat.

Great experience. Everything was done as promised

The experience at Global imports was very pleasant. All the people we dealt with were wonderful.

Best experience I had buying a car. Really satisfied with everything. Keep the good work.. They really work to get me in the price range that i was looking for, and they did it..

Global BMW installed a driver side airbag retrofit in my 2007 X-3 per BMW's recall. Global secured the parts for me, emailed reminders of my appointment, checked me in in a friendly, efficient manner, completed the work in less time than estimated and provided a complimentary car wash. Obviously, I was very happy with their service standards.

I recently got a nail in my tire and went to the dealership to replace it. I had purchased CarePlus for the tires and my service tech Ryan helped to get the process completed while I waited.

Excellent ... I love visiting this dealership ... the staff is always nice - they speak and are very accommodating!!

Excellent service for Bmw for routine maintenance and regular service

Great service on our 2012 x5. We have two BMW's and continue to receive great service on both!

New to the area and this was the closest dealership to where i live. I enjoyed the snacks and waiting area while I waited on my car to be serviced. Pleasant staff to work with on my car.

I went to the dealership to have them purchase it and the salesman , Mitch Mitchell, was wonderful, very polite, and accommodating. I got a great deal and he even gave us a ride to where we needed to go since we no longer had a vehicle

Not often do most people actually enjoy visiting a dealership - I will say though that this experience was better than most any I've experienced. The staff was friendly and made me feel comfortable not pushy. It's was like being in a small town family store yet the dealership in general is huge!

The sales people were knowledgeable and experienced. They took time to answer all questions and take me through several different car options and test drives. There was no push to buy. The cars sell themselves. Everything was easy and the paperwork was as god as it gets.

First time BMW purchase, but was extremely easy process. Rui was my sales representative - was extremely helpful and knowledgeable.

As always . Ryan Burke and the entire Global staff were extremely professional and friendly. I have owned and serviced BMWs for 20 years and have never experienced the level of service that I routinely receive from Ryan and Global Imports.

Mitch Mitchell helped me with the appraisal and sale of my Lexus LS430 to Global. I had been to a couple of dealers before I came to Global. Mitch had called me when I listed my vehicle for sale. He has a calm demeanor and is very knowledgeable in his field. He helped me with all of my questions and concerns with making the sale transaction and assured me that it would be smooth. Most salesman will get a little annoyed when you ask them more questions than they perceive normal but not Mitch he kept answering my questions with a smile and was more than happy to expound on them. Mr. Mitchell is a great Client Advisor, I think Global did very well with the selection of Mitch Mitchell. Have a Blessed and prosperous day.

Great customer servive and the servive manager was awesome and the place is clean and comfy and easy to get to and the employees are wonderful.

love my service adviser Justin. My sales person Bennett was wonderful also, if it was not for him I would not by a BMW

Fantastic! Efficient! Knowledgeable! We really enjoyed the service we received! It was almost closing time and we still received exceptional service and care!!

Everything went great, they were efficient and helpful.

Service writer was friendly and was aware of my scheduled appointment. The wait time was less than promised. I do not yet know the quality of the repair, but assume it is good, in keeping with BMW's reputation. To be determined.

Nice staff, very kind and professional. I'm very satisfied

The experience was very new to me, being a first time car buyer. I did not like the fact that it took me about a week , taking time from work, as well as agreeing on a car payment within my budget. Otherwise, the whole experience would have been excellent.

Excellent. Jayson was my Service Technician, he was attentive to my requests. and took great care of us. I am a long time customer, from Decatur long before you moved to your new location. I will continue to use Global.

I initially had a GREAT experience dealing with the sales manager, however, I have made several calls to the Finance contact, Renee, who I mailed my title in regards to receiving, etc. I have never heard back. I contacted NC DOT inquiring about my registration and they haven't received anything and asked when it was submitted by Global...good question. I called and left messages today with 2 Finance contacts and nothing...lets hope I can transfer my tags before the temp tag runs out...to make it worse, we just order a new BMW from this dealer before the lack of service kicked in...

Good customer service and facilities and staff support

Although I purchased my BMW from another dealership, the quality of service at Global BMW is excellent. Very happy and will most likely buy my next car from them.

Jason was great and kept me informed regarding the repairs needed on my 335 I Sudan.

The place is unbelievable and straight forward. I have bought three cars from this dealership and they always impress me with their customer service.

I originally scheduled my appointment to see a certified pre-owned 2014 BMW 4 series convertible. i was dead set on buying a certified pre-owned BMW. I consider myself a very educated buyer. I researched the process and knew what was a good deal and what was not. When I got on site I found out that the car I was interested in was sold. It was at this point that my salesperson Hussain Akbarali went to work. Hussain completely earned my trust (a tough thing to do) and put together a deal on a brand new 2017 4 series convertible lease that was so good that he completely changed my mind. Everyone at Global Imports was top notch from the finance department to the BMW Genius who walked me through every aspect of the car but Hussain was the standout. I would 100% recommend this dealership and look forward to a long relationship with them.

This is my second BMW purchase with Global and this time again they delivered! Zak was my salesman again and as always it was quite the experience. He wouldn't give up until I was completely satisfied with my decision. The sales direct was a bit condescending..but Zak remain firm with delivering what I wanted. In the end I love my 4 series¿ And I'm sure in a few years, I'll be back!

We need a little more refreshments down stairs the up stairs Cafe was crowded. I traded my Lexus for this BMW but the Lexus waiting room experience made the wait for oil change Nora bother check out Lexus dealership in Columbia SC Jim

I have 5 bmw card. Best Experience hands down. Go look for Clint.

It took about 15 to 20 minutes before I was asked if anyone had helped me.Once the advisor came the service was good.

Prompt shuttle service and good facility for waiting

I am so excited to work with Jayson and this team. My tire pressure indicator lightbwoukd not reset. The reason was there was a nail in my tire and they replaced right there without an appointment. I live the drive up lane. Wonderful!

I purchased the 2017 X1 from MN and picked up the vehicle at Global Imports BM in Atlanta. Spencer had everything prepared and the entire purchasing process went smoothing. My wife loves the purchase. Thanks Spencer.

Brought car in for oil change and 50K inspection. Turbos were leaking and needed to be replaced. Global performed the work will a timely manner under extended warranty. Totally satisfied.

just love how I am treated with Global Imports, the loaner car was just awesome!!! now my baby is running like the champ that she is! I own the 2011 328i and she is the Ultimate Driving Machine...

My recent purchase of an X3 SUV from Global BMW was what a car buying experience should be?.professional, painless, and with exceptional service. Tyronne Jernigan and manager, Jim Wester were both extremely knowledgable and knew their brand inside and out! Wade Holiday, BMW Tutorial Specialist, was patient in pointing out the many tech aspects of the vehicle which I greatly appreciated. Their expertise, and the sharing of same, made this experience one that I would highly recommend to friends and family alike.

My salesman was very informative and made sure that I drove away with the car that I wanted.

I absolutely loved my experience at Global Imports. Entire sales team, especially Patrick O'Brien, was responsive, informative, realistic and great to work with from start to finish. The Genius did a great thorough job going over features and spent a little more than the standard time with me since I traveled 3 1/2 hours to purchase. I will definitely purchase my next BMW from this dealership.

Overall good experience. The repairs seem to be done. The after service car wash was shoddy. Must have rushed through, though not because I came early. They had plenty of time. I know it is complementary and not a detail job, but nonetheless it was poorly done

On time. Quick. Polite This was a minor service check. It should have gone well. Good updates during service

My recent experience at Global Imports BMW was excellent. Mr. Eddie Thornton, the Client Services Representative, delivered exceptional service. I would refer others to this dealership and to him. Thank you!!

I purchased my vehicle without going into the dealership from a different state. I was able to purchase a vehicle without haggling over the price or someone trying to push products and services I did not want. Justin Oliver is very knowledgeable about BMW products, warranties, and made himself available to walk me through all of the technology features over the phone.

Excellent customer service from Kyle. Vehicle was ready on time and communication was good.

Jeffery Ooh was awesome, he informed me of what was going to happen, afterwards the condition of my car and he was so very personable.

Service advisor Cory Osner went above and beyond to make sure my X5 repairs were made in a timely manner. Thank you Cory for the fantastic customer service!

I took my vehicle in for a Global BMW courtesy service to check how my car was doing and I was very impressed as usual with their customer service(Kyle McCall) and timely fashion they completed my courtesy service.

I had a airbag recalled on my 330i my experience went well. Chris had estimate my waiting time between 2 to 3 hours. But it wasn't. it had taken 1 1/2. clean waiting room

I purchased car from Hussain Akbarali and he was great help & took care of all the aspects very well. Hussain and Benjamin/Morris were great on helping me with the process and detailing to me everything. They showed me several cars with great patience & Knowledge and let me decide which one I want to purchase. He even followed up next day to check whether we liked the car or not. I have to say that this was the best car buying experience we've ever had. We couldn't have asked for more. Everyone at the dealership were very professional and kind and helpful. I would highly recommend this dealership as their customer service, cafe and servicing is outstanding. Every person there was friendly and ready & willing to help.

I purchased car from Hussain Akbarali and he was great help & took care of all the aspects very well. Hussain and Benjamin/Morris were great on helping me with the process and detailing to me everything. They showed me several cars with great patience & Knowledge and let me decide which one I want to purchase. He even followed up next day to check whether we liked the car or not. I have to say that this was the best car buying experience we've ever had. We couldn't have asked for more. Everyone at the dealership were very professional and kind and helpful. I would highly recommend this dealership as their customer service, cafe and servicing is outstanding. Every person there was friendly and ready & willing to help.

Global Imports BMW focusses first on the customer. They are courteous, friendly, and they get you in and out of the dealership fast.

very aggressive at the time to make deal I love it

very efficient service. got a great price, on both purchase and trade-in. salesman was great.

Enjoyed all aspects of the service. All employees were very pleasant in their communications as well as they were most helpful. For example: While Cory Osner, my service advisor, stepped away to get the service number for my car, several other people in the service department walked by and asked if I was being helped and even offered me water while I waited in my car. The waiting room upstairs was very comfortable also. I waited there while my car was being checked.

It was necessary to take the car in for an air bag recall notification.

Excellent car buying experience!!! Very professional sales staff. Fantastic delivery and follow-up after purchasing vehicle.

Excellent service from my advisor Andrew. He was very helpful.

Impeccable Customers services. My advisors was very superb. He explained in detail everything my car needed. Permission was asked before technicians could work on my car. Casey and the entire Service department is impeccable...really every customer is treated as VIP at Global Imports ...First Class company in every way!

Dealership was well set up and well run. Everyone that I encountered was friendly and courteous. Our salesman and the finance department went above and beyond to make sure that we got the best deal for us.

I was in to have service done on my car and I must say the experience was unbelievable. Marlon was attentive to details and made sure he stayed on top of my issues. He provided up to date communication to me while I waited in the service area. The staff in the Service area deserves to be commended as well. They were extremely helpful and friendly.

Each visit seems to be improving in my experience with this dealer. Snacks, internet, and coffee while you wait and friendly cashiers.

Rick was awesome and did a great job helping us find and buy our X1

Standard service on my i3. Had a full detail too. Car is getting turned back in and wanted it to look nice for inspection.

Great service! One of the best BMW dealerships I've been to.

Very good customer service and great job on my car repairs. My service advisor Jason Wyche is excellent at what he does -- attentive to details and always on point.

Car buying is stressful, Zak made it easy, as fast as possible for me and he was straight up in everything he said. Perfect experience for me!

Jeff was very professional. He made me feel like I mattered. I loved the constant updates & the text messages along with a text of the invoice. I had an 8:30am appointment & was greeted by all when I arrived. This would have been a 5 star experience had it not taken all day to complete the service. It was almost 4:30 by the time my car was ready for pickup.

My recent service went super. The guys were very caring and even found something as I was leaving that was not part of the service but, was a warranty item then, took the car back into the shop and quickly fixed with minimum delays.

Kyle was the best , provided great customer service. Responsive, helpful and had a great attittude.

Enjoyable, very personal staff, very attentative and accommodating. Process of purchading was a bit too long and closing the processing too lengthy.

I drove 2 1/2 hours to find the car I wanted and Clint was instrumental in helping me find it. He was great to work with. I would recommend him to anyone looking for a BMW in the Atlanta.

I'm glad I chose Global Imports to purchase my BMW. Everyone was friendly and knowledgeable. They made the car buying process easy. A BIG thank you to Clint Myshrall for guiding me through this process and making it an enjoyable one.

Ryan Burke was my service advisor at Global Imports. He showed me his undivided attention and made sure to answer any questions I had regarding my car. Great customer service!

Matt Fink provided outstanding service on our X5, he went above & beyond( is always consistently professional, knowledgeable & extremely courteous and polite). Will definitely go back to Global & Matt Fink for all service needs. 10 Gold Stars!!

I cant speak more highly of the Global Imports Service department. I would never take my vehicle anywhere else! My service provider; Kyle McCall is the most professional, polite service provider that I've ever had the pleasure of encountering. I own a luxury vehicle and I receive exemplary service for it.

Ricardo Ponce delivered superb customer service. Above and beyond your typical representative. I will be back for continued maintenance.

They are always accommodating and make my issue their issue.

I had visited multiple dealers looking for my next car. I found that Global Imports had a good inventory, people that cared and were interested in my business. The purchasing experience was excellent.

I brought the call in for a recall, but also needed some body work done. Global Imports had the body work done perfectly and it was significantly cheaper than the BMW authorized collision center I originally brought the car to for an estimate.

Good experience. Friendly and helpful representative (Richard)

It was great. Service person was communicative and informative and did exactly what he said he would. I was extremely impressed.

Let me start this review off by saying... I am very apprehensive about visiting dealerships. I always feel like I will be pushed into a deal. I normally car shop for months before making a final decision. I have literally been looking for over a year. I could not decide what I wanted. I thought about a BMW and remembered that I met Spencer Rogers a few years back and decided to give him a call. The first time I visited this dealership was back in April. I was very impressed with the setup, lay out, the cleanliness and professionalism of the staff. I didn't test drive because I didn't want to be tempted to commit. I took a look at what I liked and briefly chatted with Spencer and browsed the inventory in the showroom. I went home and put it on the back burner because I just wasn't pressed to purchase. In the meantime, I was texting Spencer to ask questions about the car that I was looking for. I literally asked him probably 100 questions. LOL! I am sure I worked his nerves but he never showed that I did. He was patient and understanding the entire time. Fast forward to this weekend, one of my friends peer pressured me to go ahead and stop playing around and test drive the car. Called Spencer. He was ready for me when I pulled up. He explained the differences between the cars that I wanted and the warranty and all the bells and whistles. I asked for honest opinions and he gave them. He was very knowledgeable and passionate about the BMW brand. This is a huge plus for me. You have to love your brand if you expect me to buy in. Spencer presented me with numbers and I wanted to think about it overnight. He didn't pressure me at all. He did let me know that the car may not be there tomorrow. I am in the car business so I knew this to be true. Emailed him first thing the next morning and he replied promptly. I was impressed. He kept me informed every step of the way... even if there was a delay. I am a stickler for time so I appreciated him doing this. He knew I was at work and anticipating his call. I felt like my time was respected. Spencer made this process painless and removed all my doubts about salespeople. Everyone in the dealership was nice. They spoke and smiled even when I didn't walk out with a car the first day. I drove THIRTY SEVEN miles to this dealership. There are at least 2 dealerships closer to my home. But I only wanted to work with Spencer. I also want to give recognition to Renee in Finance and Travis the BMW genius. If you are looking for a great dealership with a friendly atmosphere and wonderful salespeople.... VISIT GLOBAL IMPORTS BMW!!!!!

the problem with BMW is after 50000 miles is when the mechanical problems start

Patrick and Travis were great made the experience easy and simple.

First time purchasing a BMW, and Global Imports couldn't have been more helpful. Asked the right questions to determine what model and specifications were best suited to my needs. Incredibly informed about the particulars of the different cars I test drove. Transparent about which costs and services were worth it and which were not. Car is an absolute dream to drive, both in eco mode and in sport. Handles incredibly well, just the right amount of tech without having a too crowded dashboard. A classic BMW. Will definitely return when it comes time to buy my next car, and would definitely recommend both Global Imports and the 2 series.

This is the 3rd BMW my wife and I have purchased from Global Imports. We will return for our next car. We will recommend Global Imports to anyone looking for a vehicle. This is why. There is no pressure to buy. The selection of cars and SAVs is amazing. The website is maintained with the up to date inventory. The customer Service is better than most other businesses of any kind, and all car dealerships. Here is how we bought our last car. Write down the criteria or features that are most important for the new vehicle to have. Write down the criteria or features that are deal breakers. Research www.atlantabmw.com. Research other regional car sellers on their websites. Find vehicles similar to your criteria. Know what are reasonable prices. Look at www.kbb.com. Now go to Global Imports. We ask for Rick. Share your criteria with your Client Advisor. Let him or her search the inventory for you. Then, look, touch, sit in, and drive the vehicles that most closely match your criteria. Pick the vehicle that satisfies your criteria and preferences. Ask yourself, will I be happy with this vehicle next week, month, and year. If the answer is yes, make a deal. Compare the price to what you saw on other websites. Is it the best deal? It always has been for us. Buy that car. It sounds easy. Global Imports will make it easy, if you let them. Our most recent purchase took less than 4 hours from the time we drove onto the dealership until we drove away with the car. The secrets to car buying success are do your homework and go to Global Imports.

This is my 6th BMW and the last 4 I have purchased from this dealership. The manager is absolutely The Best! My sales person was fabulous! I was absolutely treated like royalty. I felt that everyone there was genuinely interested in making this a wonderful experience and they did! I would highly recommend Global Imports. They will definitely do you right and take good care of you!

I was pleased with all services provided. I had minor body work done on my car and not only did they treat me with respect but they were very informative and even provided a perk! Professionalism was key to all involved and shown without hesitation.

I ended up coming to this dealer after comparing different makes and models that I found online. But by the time I showed up at the dealership the car I was there for was being sold right in front of me. So I started to talk to one of the sales representative Will Pinckney and he told me that he had a different make and model which was ironically a car that I was interested in but it was a newly local trade in vehicle and it hasn't gone through the dealers inspection and detailing process yet. The price that the dealership was offering the car for was unbelievabley low so I asked to see it, a 2011 BMW 750LI and fell in love with it at first sight. Will told me that The car still had the remainder of the bumper to bumper extended factor warranty on it for 11 months/ 17,000 miles but I would have to wait for about 5 days to take the car home. The wait was well worth it because the dealership put about $5,000 worth of work into this car and the sale price was still the same, smh. The whole deal wouldn't have happened with out Will Pinckney, he is the true definition of a great sale person or better yet a people person. I have already encourage my coworkers to go see BMW Global for a great deal. P.S. This is a real customer review, I normally don't do reviews but this was such a grate deal that I had to share it.

I received good, timely service. The service adviser recommended and priced some other service to be done beside what I brought my car in for. I appreciated that greatly.

Easy experience purchasing a great vehicle, Sam our salesperson was professional, knowledgable and easy to work with. The favorable pricing, no haggling and attractive financing available at the time made the transaction smooth. Really impressed with the overall operation at Global, huge inventory and great service level.

Kyle was very knowledgeable and friendly. Job was completed timely. Can't ask for much more.

I was looking for new BMW car. when i went to the global imports BMW. they showed the exact car i was looking for. i am highly satisfied with service and details provided to me by Global Imports.

Jason did an incredible job getting my car fixed. He ended up having to fix both the fuel pump and the fuel pump controller. I'm not sure what that fix had to do with the transmission, but not only is the fuel pump fine, acceleration is amazing, but there was a little "hitch" in the transmission that is gone.

Andrew Warner did an excellent job. The service was very good and the showroom and waiting are is perfect. $290 to balance the tires seems too high.

Great service as akways. This was a recall repair and they still cleaned the car. Thanks!

Fast, easy and courteous. Negotiated online and over the phone. Came in and did paperwork. Very easy.

The best place to service your car. Ryan Burk is the person to go he will make sure your car has been taking care. His customer service is the best.

The salesperson was wonderful, had extensive knowledge of the model and the brand as a whole. By far the best car buying experience of my car buying career. This is my 1st BMW.

We drove from Louisiana to Georgia to buy our car from Clint after he kept all other prospective buyers at bay waiting for us to get there! He is professional, personable and quite knowledgeable of the BMW line of vehicles. After driving all day, everything was ready for us to trade in our old 5 series and drive away in our new X5. A perfect end to a perfect day!

I have never been that excited about using a dealer for service but could not get around it here. Have had a couple of not great experiences with service techs at Global that did a terrible job communicating. If I am to pay dealer prices I expect excellent service and that most times does not happen. My first time working with Matt was excellent. He was clear on time frame of evaluation and work to be done. Met those deadlines. Kept me current with progress. And as requested had car fully ready to go when I needed to pick up and go quickly. So while I am not happy with the costs of using dealers for service at least Matt made the service level where it needed to be for the price you were paying.

Although there are closer BMW dealerships to my home, I will go the extra distance to have my car serviced at Global Imports. Their staff and customer service is attentive and goes out of their way to get to know you. I always get the personalized level of service that is hard to find these days. They never try to upsell me on unnecessary services, and I know that my car is in good hands when I drop it off.

My service advisor, Andrew Warner, went above and beyond to provide excellent service. All worked performed was complete and top-notch. Very well managed facility.

All my questions were answered and the complimentary wash definitely took me by surprise.

Great Service at Global BMW. Thanks Jared! I would recommend this dealership. Good working with all the staff and professionalism. Please make sure you view thier entire inventory.

Excellent (top notch) sales service from Clint and would definitely use him again. I've purchased four BMW's from this dealership and Clint is the best!

Everything about my purchase was top notch. Browsed their online catalog until I found what I wanted. Contacted salesman Jonathan Lankford (awesome guy, btw) and told him what I was interested in and he immediately got the ball rolling. We worked out a few details and a few hours later I was sitting in the showroom filling out paperwork. It could not have gone easier. Absolutely beautiful showroom which is nice but the people are what makes the business and these folks have it going on.

Everything was handled fast, accurate and efficient. No complaints.

At Global Imports BMW you can expect the top notch customer service you envision when buying The Ultimate Driving Machine!

Great sales experience at Global. I was in and out in 2 hours including a test drive. My salesman Paul Gadomski had the deal 90 percent done upon my arrival. I asked for a little more and he got it done the first pass with his management. The agreement signing took less than 10 minutes. The GM and Sales Manager both thanked me for my business and actually chatted for a few minutes

Jonathan Langford took great care of me. It wasn't an easy sale as I didn't really know what I was going to buy when I started the process. After many test drives, and four visits to the dealership, I finally decided on my BMW 550i. Throughout the process, Jonathan extremely helpful and supportive of me finding the right vehicle. The day I purchased the vehicle, I didn't arrive at the dealership until about 6:30 p.m. Jonathan stayed until about 9:30 with me showing me how all the various options worked on the car. It was a great car buying experience!

This 2016 X5 is the third BMW I have purchased from Global Import. I have dealt with the same sales person each time. He is highly professional and knowledgeable. The dealership is well managed, clean, and friendly. I have not had to use the Service Department often, but when I have, it has been an excellent experience. The new Genius program word well.

My 1st BMW experience (from the moment I entered the door, met by Mr. Hill my sales advisor, to concluding with "Mark" my Finance Mgr.) was incredible. It is a family oriented atmosphere with NO PRESSURE to purchase. Everyone left a great first impression with us. We felt so good about it we sent our daughter over. What was also so truly amazing was that they gave her the opportunity to do business without her daddy's co-sign. She is now able to establish and maintain her VERY OWN LINE OF CREDIT. We saw their efforts and SALUTE their initiative to allow her to grow independently. I give Global Imports 5 stars !!!!

Awesome car buying experience. Kunal did a great job, and the rest of the team at the dealership was very helpful. Thank you!

I have been having my BMW's serviced at Global BMW for 10 years. They always do a fantastic job. Keep their promises, provide me with a loaner vehicle, friendly service advisors. They are the best!

Great sales person,wouldn't buy from anyone else. Bennett Ok4u at global imports is the best. Attentive, knowable, and professional. Purchase three cars from him and best in class

Dealer completed my auto repair in the quoted time frame. They repair resolve my leaking oil issue.

The great overall experience, from the moment I arrived till pick up my vehicle. The Service Rep. Jeff, was helpful, and provided good customer service.

Very expedition and we'll done in the time period that was promised.

I visited Global Imports yesterday to get my front brakes replaced. Kyle McCall is my Service Advisor. He is friendly, knowledgeable and follows through on any commitments he makes. Yesterday, I requested that the work be completed as early as possible and received a call from Kyle informing me the car was ready. He called about two hours sooner than I expected...great experience!

Jayson and the Global Imports BMW service team are the best!

Charles and Chris did a great job taking care of my purchase of a BMW X5 remotely. They made things right whenever there were concerns with any aspects of my purchase.

New car had steering wheel vibration at highway speeds. Service did a tire balance and an alignment and fixed issue same day. I am extremely happy with the service Dept at global imports BMW

I have driven a BMW for years and I have come to always expect and receive great service at Global Imports. Brandi C. exceeded my expectations! Her knowledge and professionalism were greatly appreciated.

My experience with Global imports was excellent! From the initial email communication to the final sale and vehicle pick-up was absolutely painless. Nicholas kept in contact with me over a six month period after I made an initial inquiry about a vehicle and then beat every other off by other dealers that I had received. I highly recommend Global Imports.

I recently purchased a 6 series from Global Imports BMW and had a great experience. Car was in advertised condition and the whole process took less than 3 hours. Excellent service by Clint in Sales and Rene in Financing. Would definitely recommend Global Imports!

Always a great experience @BMW... Enjoy the service and the facility... Everyone is nice, and accomadating ...

I dropped off my 2013 535i for warranty work and they fixed a leak and I had no issues. Thanks Ryan!

Easy, fast, and professional experience buying my 6 series. Clint (sales) and Rene (finance) were great from my initial inquiry to my drive away in my new car. Honored all pricing and got me out the door in under 3 hours.

Global made my purchase really easy and straight forward. The environment was pleasing, no pressure from Sales at all, and everyone was very helpful.

The facility is great and the advisor was polite and knowledgeable which resulted in a superior overall experience .