Excellent service, attention to detail...highly recommend Ray Lawson, my salesperson

Earlier last week, My BMW needed a recall completed as well as a light bulb changed and the day of my appointment I came to realize that a previous representative did not put me in the appointment book for my recall. In fact when I was transferred to him, he was extra rude and hung up on me. I called back very angry and spoke to a man named Gerard Blake, and his customer service was extremely exeptional! He calmed me down, took it upon himself to go over and beyond in making me feel like a cherished customer for bmw imports by following up with me and making sure I was taken care of throughout my waiting time. I have shared my experience with friends and strangers in which my friends only insist to work with him! You go Gerard! The Customer service team needs more like you !

I really appreciate the time and patience Travis put in helping me select my new car.

Very professional. They took care of us, spent a ton of time while my wife figured out what she wanted. Ask for Charles. He is great!

This post is regarding the Service Dept. Brandi Childers (Service Advisor) and Michael Janowich (Mechanic) were absolutely phenomenal! Brandi was very knowledgeable and took time to explain everything regarding the service and kept us updated while we waited. She was right on point with our service wait time. Michael was wonderful. We returned the following day because a warning light was on. He came out and assessed the problem and explained everything and fixed the vehicle on the spot..no questions asked! We will definitely be back! Customer service on both ends were phenomenal! Extremely courteous and kind!

I could not have had a better experience. From sales to finance to the front desk, this place is staffed with people who are good at their jobs and have fun making the car buying experience as easy as possible. This place isn't just style over substance, the real meat of the process for me is to find a good car for a fair price. I bought used and felt like I was stealing the car off the lot. My budget is a fraction of what some people spend there, but I felt taken care of and valued every bit as much as someone spending 50k. I'm sure all their sales staff rock, but go in and ask for Deon. He loves cars and loves to put people in the right ones for them.

Great place to get your BMW serviced !!

The vehicle I purchased was a good value buy. The Sales Team was friendly.

Love it

Awesome place so beautiful

Wonderful sales department. My sales advisor Lambro was professional and worked to get me a fair deal for the car I wanted. I highly recommend this dealership to anyone looking for a car and salesman. Everyone from the telephone operator to the finance department really took the time to listen to my request and help me find the perfect automobile.

Very nice and attentive! Didn't have to wait all day👍👏

Professional, timely and Thorough

I didn't end up buying a car from here (only because it was on the very high-end of my price range), but the service from Andreys was excellent. Unlike most agents I dealt with this week, he was not pushy at all. He was very helpful and laid out all the financing options (and different payment scenarios vs. how much I put down) quickly and realistically, and showed me a schedule of the dealer/registration fees. He was very upfront and honest, and I really felt like he wanted to help me buy the right car for me, rather than just make a sale. He was cool too, we talked about basketball. Just wanted to leave him a good review since he spent a good amount of time helping me. I'd recommend him if you go in there.

Another great experience with Global BMW. Got a flat tire, BMW roadside assistance picked up, and they replaced the tire, gave me a great deal on some dent repair, and gave me a free loaner. Nic Odum is awesome, be sure to ask for him, truly world class service.

Went with Mercedes

Excellent Customer Service!

Great buying experience. We were able to browse through all the models without being bothered by sales personnel until we were ready to take the next step. Just the way a car buying experience should be!

Customer service was GREAT!

I highly recommend Global Imports BMW. Our experience with the sales staff was seamless and the customer service was excellent. Sam Kimbro and Rick Hern took the time to explore all our options and help us determine which vehicle was the best fit for us. This was by far the best car-buying experience we’ve had. I’ll never go anywhere else in Atlanta!

I highly recommend Global Imports BMW. Our experience with the sales staff was seamless and the customer service was excellent. Sam Kimbro and Rick Hern took the time to explore all our options and help us determine which vehicle was the best fit for us. This was by far the best car-buying experience we’ve had. I’ll never go anywhere else in Atlanta!

Very nice visit. Met a very nice and gentle salesman. No pressure. If I purchase a BMW, it will be from this dealership.

I absolutely recommend this place! I’ve purchased my past BMW’s from Naples BMW and South Atlanta BMW. Global Imports BMW has been the best out of the 3, BY FAR! My salesman, Bruce, was so friendly & helpful from the 1st day we spoke over the phone regarding my Z4 roadster that I did end up purchasing. He answered all my questions & returned all my calls quickly. My buying experience was very positive & I left the dealership feeling very good about my purchase, which was a 1st for me. I will be returning for all my BMW’s future needs. 👌🏾

Charles Reid is the best salesman at Global !!!!

My husband and I had a great BMW buying experience of a used BMW and appreciated the assistance and professionalism of Zak. We feel like we got a good deal too! Thank you Global Imports.

I took my 2003 325 in for an airbag recall. I was met by Brandi who immediately got my car processed and in the shop for the repair. She gave me a very accurate estimate of how long it would take and got me on my way. This was my first experience with Global and I have to say that it exceeded my expectations. My first experience with United soured me from having a dealer service my car, but Brandi at Global has restored my faith. Thank you.

Deon has always treated my family well. We have purchased several cars from him with the greatest of ease. While I appreciate everyone at Global, I will always seek out Deon for his customer service and expertise. Thank you again for your help. I look forward to buying my next car from you.

William Huston was prompt and professional with his service, just another reason I prefer Global.

They treat their customers with first rate hospitality and professionalism. Sales rep Percy Sledge was informative and patient.

For the first time in 4 years I had a service tech that went above and beyond. Christina H. Was the most professional and knowledgeable person I have ever encountered at Global BMW. She looks out for her customers and if she does not know the answer to a question, she finds out. Thank you Christiana for treating me so well and getting done what was promised so I was satisfied. You are a star and going places!!!

Great staff and service! Thank you for your help!

The service was top notch, I'm extremely satisfied with my purchase and excited to be a member of the BMW family!

Drove there in my 2000 Civic drove out with a beautiful 535i great buying experience everyone was really cool except for that Sales guy who ignored me as I walked in guess he saw me pull up in the Honda... Nevertheless my Salesman Mladen Drobac was more than willing to assist me and I believe I got a great deal no hassles no BS...

I am a huge BMW fan, but that does not necessarily make me a fan of BMW dealers. My wife will tell you that car shopping is a hobby of mine. Luckily I have Global nearby and my all-time favorite salesperson: Deon. Deon always takes the time to feature cars for us. He is friendly, energetic, and extremely knowledgeable, but most importantly to me I feel he is as much on our side as he is selling cars. I’ve bought two cars from Deon (and almost a third!) and would happily come back to Deon again. In the end the only compliant I have about Global is the finance process seems to take very long - no car dealer is ever as easy as I wish it were though. Im still very satisfied with Deon and Global Imports as a whole.

Everything about purchasing my 2019 BMW from Global was excellent. Deon DeSouza, my sales specialist, was proactive, informative and engaged throughout the process, and was an absolute joy to work with. He knew the technology deeply; he demonstrated the car's capabilities with the confidence of a seasoned pro. I love everything about this car. This is my first BMW and I am loving it. As long as we live in the Atlanta area, I will not lease or buy a car from anyplace other than Global, and as long as he is working there, I highly recommend that you ask for Deon as your sales rep. Thanks Deon!

Great customer service and I love my car from here.

Great experience at Global Imports. Everyone was extremely helpful, knowledgeable and professional. Client Advisor Pete Drexler was awesome. Definitely no pressure-a great buying experience. The 2018 320i is a joy to drive!

I greatly enjoyed my experience at Global Imports. They were EXTREMELY helpful and informative. Made the entire process seamless

Great Experience. Handled multiple issues that sporadically came about with care.

Great sales staff will work with you

I highly recommend Service Advisor Blake Alexander. Blake kept me informed regarding the process while my vehicle was being serviced, I received regular calls and or text messages as updates. Blake displayed professionalism, patience and the utmost service excellence. All of these characteristics are very rare in today’s society but Blake nailed it. Thank you Blake for your authenticity and kindness. You are here on out my personal service advisor!

Overall it was a great experience dealing with almost all of the staff at Global. Thet only reason I'm not giving 5 stars is because I do think the process for a loaner should be easier and one member of that staff could be friendlier, but I do appreciate the service department. Almost everyone I encountered at Global actually seemed to enjoy working there and they make the customers feel special.

Always 5star, No matter where are who you are, curtious and respectful and kind Thanks

Awesome

Best and easiest buying experience ever had. T Robinson was flawless, above and beyond typical sales service, precise, efficient, conscientious, and concise. Love working with him and this dealership. Makes buying so effortless and silky smooth, just like the drive.

New cars are always fun to look at.

Nice place.....

Great experience and friendly staff!

Called on Saturday to schedule a recall fix on my wife’s BMW. I was planning on following my wife to drop the car off so she wouldn’t be without a car but the service department employee said the recall qualified for a loaner car. She gets there this morning and is told you have to schedule the loaner car 2 weeks in advance. We changed our plans because of their employee’s lack of knowledge and understanding of their policies. This is the first time we have used them and will be the last due to this first impression. I live in West Cobb and pass a lot of BMW service shops going to this one. Update 10/9/2018 - the service manager called and had a genuine concern for this matter. He’s addressing this issue properly. I’m completely satisfied with the issue. Every other aspect of the recall was perfect. The staff was friendly and helpful. I’m adjusting my rating based on the follow up and care shown by the company.

Chris B. is making my car right... Mistakes happen but what makes a place great is when they admit there was a mistake and make it right. Thank you

Nice accommodations.

Great car buying experience. Fair, very helpful. Would definitely recommend!

Jim Wester was very helpful and accommodating! We loved working with him and will definitely be back!!

Very nice people and great product

This was an overall great experience! Everyone was helpful and friendly! Will recommend to all my friends!

I had a phenomenal experience purchasing my new BMW. The service was great and the car is amazing. Thanks and I will pass you guys on!!!

Great Dealership treated me like a Buyer even though I am only handling recalls. Blake Alexander is great as well I will return for a trade in! Thanks Global BMW!!!!! I enjoyed my X1 loaner as well 😀

Purchased my first car here working with extremely patient and knowledgeable people. It was a long process but I’m so thankful.

Our sales person, Lambro.Mitsilenkas, was terrific. If you at3 shopping for a new BMW ask for him!

Crystal was the best sales associate we’ve ever worked with for the 10 cars we’ve bought over 30 years at any dealership. Her product knowledge and focus on helping us find the right car and features was priority 1. We spent two weeks shopping cars and dealerships and Crystal and Global BMW were the only ones who didn’t start the process off with”how much are you willing to pay if we have the car you want today”. By the time we got to negotiate pricing,their no haggle offer was at invoice with an additional factory incentive of $3,000 to get use way below invoice with no high pressure up-selling, extra fees or hidden charges or pushy programs by the finance manager either. We ended up ordering a custom built car which arrived from the Spartanburg, SC factory in less than three weeks. We look forward to working with Global BMW and their great staff again many times in the future.

Fantastic experience and got a great deal on a new X3 as icing on the cake. Percy, our sales rep was top notch and went over and beyond to ensure our satisfaction upon departure. He made the deal work out to our advantage even though some incentives didn’t qualify. I did weeks of research on a proper price point for this model car and was offered a deal I couldn’t say no to. My wife detests going to dealers when car shopping but she loved being treated like a princess and we left satisfied with the price and impeccable customer service we received. Very highly recommend this dealership...ask for Percy. He is awesome!!!

Your to go place if you looking for a BMW for sure great customer service go see ray

AMAZING EXPERIENCE, the repairs were completed so quickly! My service advisor was Mr. Gerard Blake. He was very helpful and took the time to explain the details, as well as answer all questions I asked relating to my vehicle repairs. He kept me updated throughout the process and gave me useful information that I was unaware of prior to my visit. Great customer service!

Quick visit

If you're looking at buying a car, I recommend asking for James Boykin. Set me up with a 2011 Accord. Gave it to me straight and even worked with me to get a better deal when I noticed a couple issues with the vehicle.

Great customer service and great used cars!

Quite a bit of research went into finding the right dealership for our BMW. We decided on Global Imports BMW and we are very happy that we did. Great customer service all around. Compliments to Bennett Okafor of Global Imports BMW for being a trusted source through this process.

Very friendly group of Client Advisors (Andre and Mladen) and Business Manager (Rich). They worked on getting me the vehicle I wanted for the monthly payment I wanted with only the first month’s payment due at signing. Mladen was our primary Client Advisor, and he was great... very quick to respond to emails and phone calls, and Mladen was proactive in getting the car ready during the process of me signing the paperwork.

I had a great shopping experience when purchasing my CPO from Global Imports. Lambro was my salesperson and he went above and beyond looking for the right car for me. Financing was a great experience as well. For me, it was fast and easy. Overall, I am very pleased with my shopping experience with Global Imports BMW.

Recently bought a SAV from Global imports and the process was seamless and very efficient.. Mladen was so friendly and never pushed me to buy. He was very patient and showed me a lot of options before I made a decision. He also was helpful in making my decision and the deal was certainly a win-win. I will definitely recommend this place for any BMW enthusiast. Ask for Mladen as well

Update just bought another 5 series from Jean and Zack. Thanks for the outstanding customer support. ----- If you are in the market for a new or used car and doesn't even have to be a BMW you need to check out Global Imports. Donna Mesa was by far the best sales person I have every dealt with. This dealership has come a long way in the last 3 years. You need to check them out before you buy. This is a NO STRESS buying experience. Awesome Sauce! I am very happy with the whole buying experience form the presentation to the finance department. This is a NO STRESS, NO HAGGLE buying experience. The used cars are priced under KBB so you are getting a good deal and a unique buying experience that is matched by NO others. Thanks Donna, Brandy and Marc......

Mladen Drobac is the sales person to go with. A+++ Customer service!

Excellent Service team and Loaner Car specialist. My Technician was attentive, thorough and kept me informed throughout my process. I was blessed to have a drop top as a loaner, so, how cool was that. You still have the option to return it to the appropriate fuel level. A Coffee Bar is also on site and staffed. It's a small site compared to some, however, the Client /Customer Service is right on target with those some.

Always a good experience at Global Imports. We bought our fourth BMW from Global and we are very satisfied and loyal customers of the dealership. I would definitely recommend Global Imports.

Global Imports made my first BMW purchase very pleasant. I did not feel pressed to make a purchase and everyone was very knowledgeable and curtious.

Love this place, customer service here is exceptional and very detailed in their work

Had the pleasure of doing business with these guys yesterday in purchasing a used vehicle. I called in the morning and by noon I was the owner of a new (used) vehicle. Deon was my salesman and was an absolute pleasure to deal with. Very informative and listened to all my questions and concerns. The finance team there got me in an out and I wouldn’t hesitate one bit to deal with the staff at Global in the future!! Thanks again for an awesome (and painless) car buying experience.

Exceptional service! Rick and Robert were great to work with. Accommodated my schedule and got me in and out very quickly with everything I needed. Fastest purchase I have ever Quality service and will be back.

We brought our car in to get serviced while we were in Atlanta. Our service advisor, Gerard Blake, was very friendly and knowledgeable. I think he’s new but you would never know by the vast knowledge he has of the BMW brand. He advised us of the length of time the service would take and followed up with us via text and even had our car ready and washed for pickup way before the promised time. We will definitely be back to Global Imports for all of our service needs when we are in Atlanta. Thank you Gerard Blake and the team at Global Imports!

BMW

I can not say enough good things about the service department! I was visiting Atlanta on business four hours from home when I got off the exit my check engine light came on and my car would not accelerate. I had only had my car for three weeks and now I was stranded out of town with no car add another 4 Hour Dr. to Charlotte for a mandatory class that I could Not Miss or I would have to start the whole session stylist program over! It was my Last class before graduation! It was a Saturday and my class was on Monday. The service department worked on my car all day on top of there already booked schedule and bent over backwards to help me get back on the road❤️❤️❤️❤️❤️ I do not know what I would have done without them! I truly can’t thank them enough for everything they did for me❤️❤️❤️ I will forever be grateful to them❤️ hearts of Gold❤️. Thank you boys so much for not saying you didn’t have time❤️ I would still be down there with no place to stay and no car❤️ I was beyond blessed to be here with these girls! They are Rock stars in the hair world! Next month we will be in Las Vegas for #futureLove with THE Kevin Murphy!!!!! Then next month after we will be celebrating at graduation❤️❤️. Praise God for all the extra work #GlobalImportsBMW did to Get me there on time!! If not I would Not be Graduating!!! ❤️❤️❤️. I Love Them ReaLLY!!!

If you can, work with Michael Adelman to purchase your new car. He was a delight and quite funny as well. Now that Sonic owns Global, there is a no-muss no-fuss approach (similar to Carmax) that really is a relief. Just go in and pick your car- you’ll be getting a much better price than the smaller dealership (I did my research and it’s true due to their volume- they had factory incentives for 2019 that didn’t exist elsewhere).

I researched the car and dealership. My husband and I were greeted immediately by Nubian. He introduced us to Percy. It was a couple hours of well calculated time. The experience was professional, courteous and painless. My best car buying experience ever. Everyone is excellent. Go and see for yourself.

Good people. Buy a car there.

Easy and painless

Customer oriented staff. Comfortable lounge areas, drinks, TV. I've used this dealership since 1998.

Very good customer service. Salesperson very knowledgeable

Good food while you wait

I had such a dreamy experience at Global Imports BMW!!! I have bought cars from other dealerships before and this was much more of a quick & easy experience. I believe this had a lot to do with the men I was working with- Michael Adelman listened to everything I had to say and worked hard for me with my budget that I was on. He was very attentive and answered my MANY, many questions. Not once did I feel pushed to make a decision- very respectful and helpful with everything. Hussain Akbaralli was the exact same way- he handled all of my paperwork and got it done so quickly so that I did not have to spend all day at a dealership signing paperwork like I have in my past. I now have my dream Jeep Wrangler unlimited and had a very pleasant experience at that! Highly recommend this place :)

I had such a dreamy experience at Global Imports BMW!!! I have bought cars from other dealerships before and this was much more of a quick & easy experience. I believe this had a lot to do with the men I was working with- Michael Adelman listened to everything I had to say and worked hard for me with my budget that I was on. He was very attentive and answered my MANY, many questions. Not once did I feel pushed to make a decision- very respectful and helpful with everything. Hussain Akbaralli was the exact same way- he handled all of my paperwork and got it done so quickly so that I did not have to spend all day at a dealership signing paperwork like I have in my past. I now have my dream Jeep Wrangler unlimited and had a very pleasant experience at that! Highly recommend this place :)

These guys have always been stellar for me and my i3. Can't recommend them enough.

Great car-buying experience! I came late on Saturday night (right before closing) because I found an X5 on their website that I had been eyeing for a while. Rick Hern was my sales rep and he was fantastic! He has worked there a long time and was so knowledgeable. It was honestly the easiest car buying experience ever and was so quick. I was only there maybe two hours for everything. Highly recommend Global Imports and Rick Hern! UPDATE: I also just had my BMW Genius Appt with Wade Holliday and was super impressed with him. He spent an hour and a half with me reviewing all the features of my new car and customizing everything to my liking. I had no idea my car had all of these cool features. What a great thing that Global does in offering the Genius service to customers. Well worth the time!

Crystal Williams is an amazing salesperson - so helpful and knowledgeable. She went above and beyond to get the deal done with my new vehicle and with my trade-in, even after I misplaced my title. Highly recommended and Global Imports have followed-up several times since I purchased my vehicle.

Great job, great people to deal with, great price and very professional .

Wish I bought my car from here versus the South Atlanta location. Customer experience here is beyond superb.

Great experience with Global Imports! Tyrone Jernigan was very helpful through the process.

I am an out of state buyer, I had an awesome experience with Crystal as my sales person. I really hate the thought of buying a car and trying to negotiate every $, but my entire experience from getting the initial information to getting the delivery of my car was exemplary. Crystal was not only very transparent and helpful in the entire process but made it very comfortable for me. It is important that I mention that I drove from Memphis, TN to Atlanta straight to the dealership not only was everything in order and the car was ready (with my name on it) she went over and beyond by returning my rental car for me and filling it up, with just an hour left to return it. I would highly recommend the dealership and specially Crystal for an amazing and comfortable car buying experience.

Excellent!!!

Travis is the best. He made this process sooooo easy and smooth. THANK YOU TRAVIS!!!! I love my new car.

Literally the best car buying experience I have ever had!!! The man’s name is Zak! I put in an inquiry online about the specs I wanted my car to have, he called in less than 1hr, went hunting, and called me back in less than a blink told he found it! Reasonable price too, got like $6k off MSRP and then some!!! He wouldn’t give up on me. The next day, Flew in to ATL, all I had to was sign papers, and drive off with my new sweet ride!!!! Thank you so much to Zak ! And the store is by far the biggest one I’ve ever seen!!!!!! Customer service at its finest 👌🏾

Nate Roden has been a heck of an adviser. Making sure I'm aware of every single detail of the diagnose and repair process of my vehicle.

Service appointment today! Can't wait to test out the new 2019 X3 model soooo stoked � s/o to Bennett for being an amazing sales rep!

Fairly easy buying experience. Sales person Travis Robinson was very knowledgeable and attentive. Had car that I was interesting in already pulled out and waiting at our appointment time. Would highly recommend if you’re in the market for a bmw purchase.

Good service

I wanted to take a minute and rate my experience at Global Imports BMW. I had a 5 stars experience, the process was smooth and painless from beginning to end. More specifically, I would like to thank Daniel Cousin, my salesman. He was extremely kind, genuine, and most importantly a true professional. I had been to many dealerships in the past month, but we returned to BMW and appreciated the attention to detail given by Daniel Cousin. His approach was relaxed, and we felt no pressure at all. Thank you also to the Sales Manager and Finance Manger that helped me find a way to make it work in my favor. Global Imports and Daniel Cousin, know how to take care of their customers. A Sincere Thank You!

By far the easiest vehicle purchase I’ve ever done. Staff was very professional and personable. There were no shady sales tactics or long negotiations trying to reach a fair outcome. We made a deal within 20 minutes. Ask for Alexis, she was great!

Great sales and service experience so far with Global. Percy Sledge made the purchase process pretty easy and Rich Landers handled the finance portion of the deal smooth. And to top it all off, the BMW Genius really provided some helpful information on our new X3 and all of its associated technology. All in all, a great start to BMW ownership.

Global Imports made the car buying process simple and enjoyable. Rick Hearn listened to my needs and end goals, and worked to find the perfect vehicle. It even came in under budget! I could not recommend them more.

Great Customer Service!!

Fantastic service from Nick (William Odom)!

Leased a new BMW M240i and had an incredible experience. Very friendly, knowledgeable staff. Will definitely get another car from here in the future.

Sales person is very nice and enjoy

I have been coming to global imports for service for the past 10 years. Its my first time leaving a review and it’s only because how great my new service advisor Will Houston is, He is prompt, knowledgeable and returns calls right away. Definitely ask for him if your looking for a new service advisor.

Very helpful and knowledgeable sales associates. Andrej and Rich helped me with my new car and the service was exceptional.

I was a remote buyer from Orlando, Fl. From this perspective, Global Imports was amazing. They had a larger selection and had the specific vehicle I was looking for, whereas, I was unable to find it locally. Travis, in sales, made agreeing on a price quick and painless. The paperwork was FedEx back and forth and the car arrived a few days later. Unfortunately, the car arrived with damage that happened during transportation. (Which is very rare, apparently.) Kellan, the sales manager, asked how they could make this right. (Even though it wasn’t their fault at all.) They found another vehicle, with the same features, at another dealer in the southeast and arranged for this to be shipped to me as the replacement. I would HIGHLY recommend Global Imports for their fantastic customer service!

Travis Robinson and Rene Hesse went the extra mile with service, clearly explaining all the bells, whistles, warranties, etc. Both stayed past business hours to get this done and personally went the extra mile. These guys made it an easy decision.

Best dealership I’ve ever worked with! I won’t ever go anywhere else!

I love my new BMW X-3 from Global Imparts. Everyone at this dealership is a pleasure to work with!

This is my 4th time buying car from Global,Mladen and Lambrou always made this so easy,trade in value on my cars was all ways where i was expecting it to be and they found me a car that I wanted quickly every time.Once again thank you gentlemen!Finance part was also super easy with their help!!!

Wonderful experience! Go see Alexis, she’s awesome and knows her stuff.

I have purchased used BMW Series 3 convertible from dealership and the experience was excellent.

Great service department

I haven’t had any issues with their service thus far

I brought my 528i in for service today and I was greeted promptly when I arrived. My Service Advisor, Will Houston is awesome. He has provided OUTSTANDING customer service on each of my visits. Spending money for car repairs is never easy or fun, but Will’s pleasant demeanor and professionalism makes it much easier and hassle free. Outstanding customer service is definitely a priority here. THANK YOU to the Global Imports BMW staff and Will Houston for the excellent treatment every time.

Experience was really good. The sales person (Andrej) was really patient and he listened well. I wish the closing process could have went a little quicker.

매년 생일 때마다, 혹은 차 구입 한 그 달에 감사하다고 메일을 보내줌..(고객 감동 서비스) 메일은 메일대로.. 전화로도 생일 축하 및 차 구입 해줘서 고맙다고 인사를 해줌..(고객 감동 서비스 Again) 다음 BMW 구입도 여기에서.. 우선, BMW 인벤토리는 여기가 젤 많음.. 원하는 차종, 옵션을 두고 차를 찾을 때는.. 차를 많이 가지고 있는 딜러에서 원하는 차를 찾을 확률이 많음.. 가격 관련해서는 본인들의 Nego 능력대로... 비머 maintenance 관련 서비스도 나쁘지 않음.. 필요 없는 서비스 하라고 강요도 하지 않고.. 오히려 해달라고 해도.. 아직 괜찮다고 다음에 하라고 권유해줌..

Global has a great service department!!!! Had a daily issue for three months with numerous error message popping up each day which disabled ABS, no cruise control, no Sport mode. took car to BMW South Atlanta, left for 4 days, and they did not even put a dent in the onslaught of messages and told me my gas tank got too low. Knew this was wrong so took it to Global BMW and within 24 hours diagnosed issue and replaced a key electronic module. Just drove on a trip over a 1000 miles, no errors, just great BMW performance. THANK YOU GLOBAL FOR SOLVING THE ISSUE and bringing the joy back!!!

The best reason to buy a car from Global Imports BMW? Sean Ballauf in the service department! Thank you Sean for your wonderful service.

Great service but boy do dealerships rip you off!!!

I needed the factory wheel locks removed off a 2015 428i and Rich (service advisor) was very helpful! He was able to help me right away and got it handled in no time. I would recommend hime to anyone for any service needs. Thanks again!

Go See Rick Hearn, he was my salesman, and he is awesome!

Both the service advisor Nate and the technicians worked diligently to pinpoint the issue with the car, and took great care of me throughout the entire process. Cost, labor, and everything else was very fair. I'm very satisfied with this recent BMW service experience.

William was very insightful and helpful with my issue and was very honest about his recommendations. I went in because my car was shaking and was stalling, ended up being spark plugs and coils. My car was diagnosed and serviced all within 3 hours. Would definitely recommend and come again.

An absolutely great dealership. Our sales team was spot on, and knew how to treat their customers. Deon DeSouza, was completely professional and treated us like family the minute we shook hands.

Ricardo was my sales person, he did a great job in helping me with the process, Rich in finance also did a great job. June DuBose

Great service love my certified convertible.

My service advisor William Houston was outstanding. He took very good car of my car and was able to get my car fixed quickly. Willam provided very personalized service. My car had an few oil leaks. William gave me an estimate for over $4,000, and I wasn't happy w/that answer. He took the car back to the service garage, and came up with a plan of attack, that fit my schedule and budget. He turned my car over to me and sent me on my way. He also made himself available if the issue persist, but I'm happy to say there.

Global has always been helpful. From having my older cars serviced to buying my new 2019 X3 April 28. Thanks for everything!!

I have been coming to global imports for service on my BMW 7 series for a few years now. I always receive top notch service and my service advisor Will Houston is amazing! He is prompt, knowledgeable and returns calls and e-mails right away, that is the reason why I always request him when I need to get serviced. Thank you Will!

The service team is very professional, customer-service oriented, detail-oriented, and generally just great to be around. They took care of me as well as they took care of my M4, so guess what... they earned my service business moving forward. I’ll definitely drive out of my way to have this team take care of me in the future. Kudos!!

We drove all the way from Bowling Green, KY to get our bmw. Unlike Nashville, Global was excellent! Robert Rego was very kind and was eager to get us in a vehicle. It was a great experience and I’m one happy wife!

Ricardo Alvarez was our salesman. He went above and beyond for us. Ask for him if you are considering buying a BMW from Global.

I took my car in for a diagnostic and the service advisor, William Houston, was awesome. He was very knowledgeable and professional and considerate about my concerns. After leaving, I felt so much better and will definitely continue to be a BMW owner, as long as William can be my service advisor. He is by far the best advisor I have encountered. Thanks so much WILLIAM for advising me and sharing your expertise.

My visit was great at BMW Global.. thanks to Will Houston, he was great taking care of me! Came in with engine light on and his communication was great! We took care of the repairs and now im riding clean w/a fresh wash. 1st class experience and very professional. Go see Will, he will take care of you! 335i convertible

Very easy and great experience! Definitely recommend working with these guys on if your considering the ultimate driving machine, a BMW!

Everything about leasing my 4 series from Global was excellent. Lambro Mitsilenkas, my sales specialist, was proactive, informative and engaged throughout the entire process, and an absolute joy to work with. He knew the technology deeply; he demonstrated the car's capabilities with the confidence of a seasoned pro. The car was delivered in a state so pristine that you could have conducted surgery in it. I love everything about this car -- it's been a few years since I last leased a BMW, but I am hooked for good this time. As long as we live in Atlanta, I will not lease or buy a car from anyplace other than Global, and as long as he is working there, I highly recommend that you ask for Mr. Mitsilenkas as your sales rep. Full stop.

Travis and Nubian were phenomenal to work with. They made my BMW purchase super easy. Awesome guys to work with.

I have been to this dealership three times to their service department. Twice to have tires replaced and once for service. I have had great experiences especially with my service advisor, Emily. and I met a very nice sales rep, Ricardo. FANTASTIC!!!! I have met several other member's of this ENTIRE TEAM and I have trust, faith and confidence in this dealership UNLIKE I DO for NALLEY BMW that sold me my X3 last fall only to recently find out that it has been wrecked at some point because it has paint over spray all over the muffler/exhaust system. The carfax and auto check is clean but it is a CPO car and during the 120 point inspection this should have been noticed by a tech and questioned. SO, if you are looking to purchase a BMW, Go to GLOBAL IMPORTS and see RICARDO. We will purchase our next BMW from Global Imports.

I love this place, the service department has been the best experience of all BMW dealerships in the metro Atlanta area!

I took my car in for service and the service advisor, Arnold Xayphengsy, took really good care of me. He was very courteous, efficient and worked fast to get me in a loaner so I don’t have to sit around. His manager, Chris Davis, was also very professional and knows how to provide great service. Very good experience! Good job guys. Thank you.

As usual Pete Drexler was such a great advisor and got me into a new car in less than two hours. So, I made the dinner reservation and avoided the wrath of my wife. Everything went smoothly right after the book without any sales pressure. 5-star experience!

Purchased BMW 535i M Sport from Global. Morris and Hussain were great in dressing my specific desires regarding Warranty and Service. Post purchase market research showed that I got a better than fair deal with an exceptional and fully loaded vehicle!

My service advisor Eric McCoy was great! He had a great attitude and was extremely friendly!

Although the experience was not perfect the salesman, Nubian made a valid effort to turn the experience around. They were very professional, forthcoming, accommodating and trustworthy. Moreover, I spent very little time at the dealership. In and out! A+

Outstanding sales, great customer service, great food (lol), very nice, made sure I had all information. Kept me updated while I waited on my car. I’ll be coming here for my next car � thumbs up � thank you Alexis & Nubian �

The Williams couple came in today to trade in and received excellent customer service with the purchase of their vehicle. Thanks Global Imports BMW!!

My son gave me the name of Kunal in sales as some of his co-workers had dealt with him. It was a great experience. I have to admit I had been to Global 7-8 years back and did not have a good sales experience but this was totally different. Kunal took his time and with his GSM gave me a great deal on just the car I wanted. I would highly recommend Global and Kunal.

Left another BMW dealer for Global and haven’t looked back since. The sales representative, Travis was very patient with me and very helpful in getting me the used car that I wanted. He also stayed well into the evening to go through the cars options and setting. I actually learned of things my older BMW had that the previous sale person neglected to point out.

It’s a great place to get your car serviced. The advisors and technicians are great. The best loaner car fleet. They know how to take excellent care of their customers.

I purchased my first BMW through Global Imports. From the initial phone call to driving out of the lot, I've never had an easier car buying experience. I worked with Parker and he was the most informed Salesmen I have ever done business with. Extremely thorough with explaining not only the vehicle options and warranties but also explaining to me what to expect during my first BMW car buying experience. I'm very happy I started a relationship with Global Imports and would highly recommend them to anyone looking for a BMW.

Great dealership with caring staff! I really enjoy the experience here.

I have purchased many vehicles in my lifetime, and no business or dealership is perfect, but what separates this dealership from any other one I've ever visited is their management team. No matter what kind of issue you're having, someone from management is ALWAYS available to talk. It doesn't matter if it's at night or on the weekend, they will promptly give you a call back and do everything in their power to make the situation right. It doesn't matter if the issue is small like a rebate you're inquiring about or whether it's big like the actual purchase of a vehicle, these guys are A+ and will take whatever time is needed to discuss things with you. I have purchased two M240i vehicles from this dealership in the past 8 months and would never do business at any other BMW dealership out there! Their service dept is second to none (very organized, clean, professional, and modern), the ladies who greet you when you walk in the front door are very friendly and professional, and the layout of the facility, the customer lounges, and the cafe and coffee machine are all huge pluses as well! So, if you're in the market for a new vehicle, don't waste your time anywhere else because this place is great whether you just have questions, are looking to purchase a vehicle, or need service for your vehicle. But, most importantly, if a mistake is made or a problem arises, you'll have the comfort of knowing that management (Jarred S. and Jim W. in particular) will step in immediately to help resolve any issues.

Come and visit us and ask for Ricardo Alvarez! Here is my direct phone number 787-667-5175 call or text!

Love the cars...like the fast service! Thanks to Ricardo Alvarez

This was my first experience dealing with Global BMW and I can honestly say I am impressed. I personally work in the automotive industry so I appreciate good customer service. I can see why people keep coming back. I’ve been working with Ricardo and Victor in the new car sales department. Both gentleman have been professional, courteous, and honest. The new M3 I ordered is currently being built and I’m looking forward to taking delivery at the BMW Performance Center. I highly recommend you go see the staff at Global BMW for your next automobile purchase.

I had a phenomenal experience purchasing my new BMW. The service was great and the car is amazing. Thanks and I will pass you guys on!!!

My purchase of my new X1 was fantastic. We were in and out in a few hours and the service was phenomenal. To top it off, I love my new X1. It drives great, has excellent gas mileage, and looks fantastic. Thank you so much for the great service!!!

Great experience on every visit. I wouldn't buy a BMW from anybody else!

Ricardo and Victor... amazing!!!! Customer service- superior Great deals Fantastic inventory I feel like I stole my 2017 BMW X5

I was soooo pleasantly surprised to see you scooped up Thomas, my previous Honda service advisor. That was a total SCORE for you BMW. He really cares about people and their cars. As a single woman, I trust him implicitly...as he's honest, conscientious, thorough and timely. Glad my car is back in his hands! 👊🏼

They were very professional and courteous. They also washed and vacuumed my car even though it was just an airbag recall replacement.

Great Experience will take care of you! Will come back and purchase again!

Jim Wester was very helpful and accommodating! We loved working with him and will definitely be back!!

Great service, sales representative Hussain was super helpful. I'd come back any time

We found a 2017 X3 and a very good price and Travis Robinson did a great job of being my "eyes" on the ground since we live in St. Louis. He walked around the X3 and described, in detail, every piece that I asked him to check. He was VERY precise and helpful and "sold me" on it over the phone. We left early from STL and it took about 9 hours with our trade-in in hand and the entire process took about 4 hours to complete. I felt some pressure with the Finance part to add some services that I wasn't interested. This entire time should have been shorter but it is what it is. Travis was quite a host and a very good sport after all the ribbing we gave him. I will keep him in mind if any friends need a vehicle.

Brought my car in for recall work. While my service writer was very professional and polite, I received it back with incomplete coding. When I called the service department after getting a code related to the recall they had just preformed the person who answered the phone was rude and unsympathetic. They did offer to book me an appointment where I could sit and wait to have the new issue diagnosed. But after the way I was treated at the initial pick up, the incomplete work, and my follow up call experience, I wont be back. Update: The service director contacted me and requested a chance to correct any issues. I just picked my car up this morning and it appears the codding issues have been resolved. Again the service writer and managers where very customer focused. We all make mistakes, being willing to own up to them and make them right is rare theses days.

This was the best car buying experience I've ever had. Travis Robinson was an attentive sales advisor who paid attention to my wants and needs in a new vehicle. He helped me narrow my search down and pick the vehicle that was perfect for me. This is my second BMW and I get the feeling I'm going to love this one just as much as I loved the first. Thanks Travis!!!! You're super Covfefe :-)

Excellent experience! Amazing vehicle and amazing people, the follow-ups since purchasing are something I have never experienced from a dealership. Wish I could give them 10 stars!

Great experience at Global Imports BMW! Definitely will always return again. Worth the drive to Atlanta. They went over and above to meet our needs! Extremely customer focused!

Kyle McCall is the best Service Advisor. My wait is never long. If my vehicles service requires an extended amount of time, the shuttle is available to take me to the mall or I can reserve a loaner. Love � this dealership. It's always clean and mostly everyone is super friendly and welcoming.... ������

I was extremely happy with my experience this time at Global. Gary Stevens is an excellent service advisor and made sure everything went smoothly.

I have a BMW that is still under warranty. I have had good experiences with Global Imports BMW's service. Was really impressed with Jeffrey Woo. Although my BMW is or was a new vehicle with a 5 year warranty. So far, no issues.

My buying experience with Global was excellent. The salesperson Chris Byers constantly kept in touch with me assuring me that he will get the vehicle my son wants which is extremely hard to find as the moment it comes it sells immediately. The moment the car came he put a hold on the car letting me know he has found the car for my son. The finance manager as well was very transparent and worked with me to get us the best deal possible. No unnecessary haggling and pressure. Very pleasant buying experience. If you looking for a BMW Chris Byers is the person to deal with as he will find the car you looking for and will sell you a car that certainly is well look aftered car versus recommending anything from his lot. He takes cares of his customers.

Best dealership ever....will be back for my next car purchase

I've always had a very pleasant experience at Global Imports BMW. The scheduling of appointments is easy to do online, the check-in process at the service center runs smoothly, and the shuttle service is prompt and it's always only me in the shuttle car! I have found the service advisors to be knowledgeable, professional, polite, and respectful of my time. I would highly recommend Global Imports to any BMW owner who wants high-quality service.

Third time here, third time awesome experience. Cassidy has made sure every concern I've had is addressed in a timely manner. After reading a few of these reviews I was nervous about bringing my car here for servicing but I don't think it's possible to have a more pleasant and quick trip to the service department.

I had to bring my wife's 328i without an appointment due to our work schedule. They got me in and out before their estimated time. It was my visit to Global.

I had been looking for a newer 750Li for at least 6 months and finally found the one I wanted at Global Imports BMW. I bought my last 750Li from a non-local Lexus dealership in Pembroke Pines, Florida, and it was a nightmare and I was totally taken advantage of. Being I was an out-of-towner from Tampa, I had it in my mind the same may happen this time around. So let me tell you my experience. From my first call with Justin Oliver, this was the absolute best car buying experience I have ever been through and this is my 6th purchase. In contrast with the Lexus dealership, who came out and told me, do you really want to drive you old car back 4 hours, after making me wait 12 hours to wear me down, Global Imports BMW was the opposite end of the spectrum and DEFINES TOTAL CUSTOMER SERVICE AND EXPERIENCE! All of the financing was done over the phone and final numbers were sent to me before heading to Atlanta and a deposit was put down. And off I was. Justin was great once I got there and and the whole staff was very welcoming and inviting. Justin made sure that not only the numbers stayed exactly the same, but my interest rate went down an additional 1 percent and my loan amount ended up being lower. There was a small wait and Justin came to the waiting area and updated me every 20 minutes, on top of giving a very nice gift bag. Once in financing, Matt was a class act as well! They did not push additional items (gap insurance, warranties, etc) and did not rush me through anything, even though the dealership was technically closed on a Saturday night. To conclude, this was by far the best car buying experience I have ever had and thank you again to Justin and Matt, as well as the rest of the staff! From all of my experiences at other, even one of the local in Tampa dealerships, this guy sets the standard! I highly recommend anyone within a 6-10 hour driving radius, looking at a BMW to reach out to Justin Oliver and check out the deals at this dealership. I actually look forward to the time 3-4 years from now when I am ready for another one because I know I am in great hands with Justin and the Global Imports team and it is more than worth the 6 and a half hour drive! Thanks again!

I had a wonderful experience! My car is perfect and my sales representative was amazing! Thank you, Global Imports BMW!

Here at Global Imports you are always treated with respect and EVERYBODY HERE is always nice & courteous, that matters to me! I would recommend them to anyone who needs their car serviced. The loaner car was the best and truly enjoyed the 438i and I will be back for that car next!!!! They work fast and efficiently and now my car runs like it is meant to do, drive like the; ''The Ultimate Driving Machine...! Sincerely, Cynthia M V...

We have bought two Bimmers from Global. Never had a bad experience however we just had our 328 serviced and they washed and vacuumed our car but when we picked it up it looked like it had been sitting outside for a couple days... not cool. But still love them.

Great service, great people. Nothing to complain about.

I purchased my vehicle without going into the dealership from a different state. I was able to purchase a vehicle without haggling over the price or someone trying to push products and services I did not want. Justin Oliver is very knowledgeable about BMW products, warranties, and made himself available to walk me through all of the technology features over the phone.

I purchased car from Hussain Akbarali and he was great help & took care of all the aspects very well. Hussain and Benjamin/Morris were great on helping me with the process and detailing to me everything. They showed me several cars with great patience & Knowledge and let me decide which one I want to purchase. He even followed up next day to check whether we liked the car or not. I have to say that this was the best car buying experience we've ever had. We couldn't have asked for more. Everyone at the dealership were very professional and kind and helpful. I would highly recommend this dealership as their customer service, cafe and servicing is outstanding. Every person there was friendly and ready & willing to help.

Love this place! My purchase was so easy. The staff was so welcoming and displayed amazing teamwork. Happy to be a Global Imports customer! :-)

Excellent e-mail and text communication on my i3 service bulletin and mobility program (loaner for long trips) work. Wade and Camille get two thumbs up!

Global BMW really made it a great car buying experience! The sales rep Roman was outstanding and service always takes care of everything I need. Very happy to be apart of the Global BMW family!

I had a very good experience for the most part. I wasn't at the dealership as I live in Florida so the transaction took place over the phone with a certified Pre owned representative. Although things seemed to happen a little unpredicted as for shipping the car to Florida, for the most part it arrived timely. One car mat was missing but it was quickly ordered and sent to me. Also the car wasn't delivered with gas, so I found that odd. They are supposedly reimbursing me. But the good part is the car was in excellent condition, beautiful! Chris my sales rep was very responsive answering calls even on his day off. I would recommend this dealership. I bet it's even better in person.

Dealership was well set up and well run. Everyone that I encountered was friendly and courteous. Our salesman and the finance department went above and beyond to make sure that we got the best deal for us.

I recently came here, and the experience was by far great. No problems, and they took care of all my issues as soon as I arrived. They have improved a lot compare to my last experience last year, this time around they were great.

Ryan Burke was very professional and a great help at my first visit to this branch. Happy to have a competent service partner that I can trust. Thanks so much and see you soon!

Let's talk about Patrick O'Brien. Super communicative and fast paced with best prices in the southeast region. GO Global Imports! I am now a fan! So is Car Pal, National Car Buying Services LLC !

Continuing great service experience from Global Imports and Jeff Wu. Only complaint is the time it takes to get a loaner car runs long sometimes. They need more staff handling this part of the process.

I highly recommend this dealership. Ray Lawson is the best salesman ever! He was extremely helpful and knowledgeable. He made the car buying experience enjoyable!

Very, very pleased. Customer service and follow-up after purchase is excellent. Will purchase from them again and highly recommend.

I have been looking for a BMW M5 for the past few months. I contacted Mr. Bennett Okafor at Global Imports. I have to say. This guy is a straight up shooter. I got what I wanted with no hassle. I can tell you that he earned my future business. He was pleasant and very profesional. I highly recommend Mr. Okafor. You will not regreat doing business with him. I also dealt with Steven Cohn (Finance). Very helpful and went out of his way to get me a much Lower interest rate that I initially got. Don't get me wrong. I was happy with my first deal but I was even happier with the second one.

Jared Zavolta was great! Wanted to trade in my Jeep for an X5. They worked with me and got me to the right number. Very pleased with the X5 so far!

I bought a certified preowned X5 three years ago from Global, and thus far they have performed all the maintenance servicing. Of which I have been happy with, since they always did a great job. Unfortunately, the X5 developed several large oil leaks, one of which destroyed the universal belt and the belt tensioner. I made an appointment and had BMW Roadassist tow the X5 in. I don't have a regular Service Advisor that I deal with, always just going whomever is available. I drew Kyle McCall this time, and have to say I was quite pleased with his service. He demonstrated good knowledge of my vehicle and quickly spotted a few items I had missed, when inspecting the engine compartment trying to spot the problem. Thanks to his familiarity with certified preowned policies, my X5 was repaired on time and at a considerable cost savings to me. So I give him and this repair job an excellent rating.

Classy spot! Service was timely! Thanks Jeff Woo!

I had the best experience in my car buying history at Global Imports BMW. I would highly recommend them to anyone who is thinking about buying a new or used car!

Eddie Thornton and Brandon were superb salesmen. My wife and I were very happy with the experience between those two fine gentleman.�

Great service from Wade Holliday. He really took care of me.

Jeff was very professional. He made me feel like I mattered. I loved the constant updates & the text messages along with a text of the invoice. I had an 8:30am appointment & was greeted by all when I arrived. This would have been a 5 star experience had it not taken all day to complete the service. It was almost 4:30 by the time my car was ready for pickup.

I had a great experience purchasing a new X1 from Ray Lawson. He went out of his way to find the exact specifications I was looking for and he located the vehicle in Miami. Two days later the car arrived ready for delivery. Well done!

My recent service went super. The guys were very caring and even found something as I was leaving that was not part of the service but, was a warranty item then, took the car back into the shop and quickly fixed with minimum delays.

Kyle was the best , provided great customer service. Responsive, helpful and had a great attittude.

Enjoyable, very personal staff, very attentative and accommodating. Process of purchading was a bit too long and closing the processing too lengthy.

I drove 2 1/2 hours to find the car I wanted and Clint was instrumental in helping me find it. He was great to work with. I would recommend him to anyone looking for a BMW in the Atlanta.

We are not new to Global as we've purchased and serviced many bmw's here, but my last service visit on Dec. 6th left me with an obligation to give my service adviser Ryan Burk a 5* review. I had a nail in my tire, while the service Dept was swamped, I was in and out with a loaner within minutes and had a brand new tire installed within hours. Thank you Global!!

I had a great experience with Global. I was able to purchase a car within a couple hours from Global got it home and realized it wasn't what I wanted and was missing perks that were important to me. I already purchased the car and was experiencing buyers remorse almost immediately. I went back the very next morning and begged to swap for the vehicle I wanted and they did it despite the unworking of the previous paperwork. THANK YOU MORRIS AND MARK! Thank you Global!!

I'm glad I chose Global Imports to purchase my BMW. Everyone was friendly and knowledgeable. They made the car buying process easy. A BIG thank you to Clint Myshrall for guiding me through this process and making it an enjoyable one.

This was the BEST car buying experience EVER! Global BMW made it super easy and made me feel as though I got the deal of the decade. Everything was perfect, the customer service, the finance deal, the ease of buying, the comfort level in the dealership and my brand new Bimmer. They treated me fantastic. Morris Evans was my salesman, he was great along with everyone I interacted with. Thank You Global - customer for life!

I was treated very well by the Service Team, especially Kyle McCall

Ryan Burke was my service advisor at Global Imports. He showed me his undivided attention and made sure to answer any questions I had regarding my car. Great customer service!

Matt Fink provided outstanding service on our X5, he went above & beyond( is always consistently professional, knowledgeable & extremely courteous and polite). Will definitely go back to Global & Matt Fink for all service needs. 10 Gold Stars!!

I have always had great service experience with the previous four other BMW dealerships I have worked with. The service at global imports was awesome. Ryan and Richard treated me as if I was the only customer they had. I was greeted by every person in the service area. The shuttle drivers did a great job too. There is nothing they could do @ Global Imports to make the experience any better. Great job everyone

I see several poor ratings for this establishment, and it makes me sad! I have had my car serviced twice and had fabulous service each time. Matt F in the service department will take great care of you!!! My BMW needed repairs while I was on vacation in Florida, and I called MATT to help me with the process. If you had a bad experience, go back to give them a second chance and ask for Matt!

I cant speak more highly of the Global Imports Service department. I would never take my vehicle anywhere else! My service provider; Kyle McCall is the most professional, polite service provider that I've ever had the pleasure of encountering. I own a luxury vehicle and I receive exemplary service for it.

I love coming here to have my car serviced. Excellent customer service and Ryan Burke is your guy!

Very good service. I felt like a superstar all the attention I was given. When I told them it was my birthday I got an extra car detail. Thank you guys.

I had a wonderful experience with Global imports. In particular Kunal has been exceptionally good at handling all my queries and ensuring a smooth delivery of my car.

Ricardo Ponce delivered superb customer service. Above and beyond your typical representative. I will be back for continued maintenance.

They are always accommodating and make my issue their issue.

I had visited multiple dealers looking for my next car. I found that Global Imports had a good inventory, people that cared and were interested in my business. The purchasing experience was excellent.

I brought the call in for a recall, but also needed some body work done. Global Imports had the body work done perfectly and it was significantly cheaper than the BMW authorized collision center I originally brought the car to for an estimate.

Good experience. Friendly and helpful representative (Richard)

It was great. Service person was communicative and informative and did exactly what he said he would. I was extremely impressed.

Let me start this review off by saying... I am very apprehensive about visiting dealerships. I always feel like I will be pushed into a deal. I normally car shop for months before making a final decision. I have literally been looking for over a year. I could not decide what I wanted. I thought about a BMW and remembered that I met Spencer Rogers a few years back and decided to give him a call. The first time I visited this dealership was back in April. I was very impressed with the setup, lay out, the cleanliness and professionalism of the staff. I didn't test drive because I didn't want to be tempted to commit. I took a look at what I liked and briefly chatted with Spencer and browsed the inventory in the showroom. I went home and put it on the back burner because I just wasn't pressed to purchase. In the meantime, I was texting Spencer to ask questions about the car that I was looking for. I literally asked him probably 100 questions. LOL! I am sure I worked his nerves but he never showed that I did. He was patient and understanding the entire time. Fast forward to this weekend, one of my friends peer pressured me to go ahead and stop playing around and test drive the car. Called Spencer. He was ready for me when I pulled up. He explained the differences between the cars that I wanted and the warranty and all the bells and whistles. I asked for honest opinions and he gave them. He was very knowledgeable and passionate about the BMW brand. This is a huge plus for me. You have to love your brand if you expect me to buy in. Spencer presented me with numbers and I wanted to think about it overnight. He didn't pressure me at all. He did let me know that the car may not be there tomorrow. I am in the car business so I knew this to be true. Emailed him first thing the next morning and he replied promptly. I was impressed. He kept me informed every step of the way... even if there was a delay. I am a stickler for time so I appreciated him doing this. He knew I was at work and anticipating his call. I felt like my time was respected. Spencer made this process painless and removed all my doubts about salespeople. Everyone in the dealership was nice. They spoke and smiled even when I didn't walk out with a car the first day. I drove THIRTY SEVEN miles to this dealership. There are at least 2 dealerships closer to my home. But I only wanted to work with Spencer. I also want to give recognition to Renee in Finance and Travis the BMW genius. If you are looking for a great dealership with a friendly atmosphere and wonderful salespeople.... VISIT GLOBAL IMPORTS BMW!!!!!

Let me start this review off by saying... I am very apprehensive about visiting dealerships. I always feel like I will be pushed into a deal. I normally car shop for months before making a final decision. I have literally been looking for over a year. I could not decide what I wanted. I thought about a BMW and remembered that I met Spencer Rogers a few years back and decided to give him a call. The first time I visited this dealership was back in April. I was very impressed with the setup, lay out, the cleanliness and professionalism of the staff. I didn't test drive because I didn't want to be tempted to commit. I took a look at what I liked and briefly chatted with Spencer and browsed the inventory in the showroom. I went home and put it on the back burner because I just wasn't pressed to purchase. In the meantime, I was texting Spencer to ask questions about the car that I was looking for. I literally asked him probably 100 questions. LOL! I am sure I worked his nerves but he never showed that I did. He was patient and understanding the entire time. Fast forward to this weekend, one of my friends peer pressured me to go ahead and stop playing around and test drive the car. Called Spencer. He was ready for me when I pulled up. He explained the differences between the cars that I wanted and the warranty and all the bells and whistles. I asked for honest opinions and he gave them. He was very knowledgeable and passionate about the BMW brand. This is a huge plus for me. You have to love your brand if you expect me to buy in. Spencer presented me with numbers and I wanted to think about it overnight. He didn't pressure me at all. He did let me know that the car may not be there tomorrow. I am in the car business so I knew this to be true. Emailed him first thing the next morning and he replied promptly. I was impressed. He kept me informed every step of the way... even if there was a delay. I am a stickler for time so I appreciated him doing this. He knew I was at work and anticipating his call. I felt like my time was respected. Spencer made this process painless and removed all my doubts about salespeople. Everyone in the dealership was nice. They spoke and smiled even when I didn't walk out with a car the first day. I drove THIRTY SEVEN miles to this dealership. There are at least 2 dealerships closer to my home. But I only wanted to work with Spencer. If you are looking for a great dealership with a friendly atmosphere and wonderful salespeople.... VISIT GLOBAL IMPORTS BMW!!!!!

the problem with BMW is after 50000 miles is when the mechanical problems start

Great customer service. Everyone, including the receptionist, salesman, and finance department, did their part to ensure that purchasing my new BMW was a great experience! Thank you all!

Matt did a great job with my first service on my BMW X3! Everyone at Global does an excellent job always!

Patrick and Travis were great made the experience easy and simple.

First time purchasing a BMW, and Global Imports couldn't have been more helpful. Asked the right questions to determine what model and specifications were best suited to my needs. Incredibly informed about the particulars of the different cars I test drove. Transparent about which costs and services were worth it and which were not. Car is an absolute dream to drive, both in eco mode and in sport. Handles incredibly well, just the right amount of tech without having a too crowded dashboard. A classic BMW. Will definitely return when it comes time to buy my next car, and would definitely recommend both Global Imports and the 2 series.

My service advisor was AWESOME! Thank you for your professionalism and ability to attend to my service needs. I wouldn't trust my car to any other dealership for service. YOU ROCK!

This is the 3rd BMW my wife and I have purchased from Global Imports. We will return for our next car. We will recommend Global Imports to anyone looking for a vehicle. This is why. There is no pressure to buy. The selection of cars and SAVs is amazing. The website is maintained with the up to date inventory. The customer Service is better than most other businesses of any kind, and all car dealerships. Here is how we bought our last car. Write down the criteria or features that are most important for the new vehicle to have. Write down the criteria or features that are deal breakers. Research www.atlantabmw.com. Research other regional car sellers on their websites. Find vehicles similar to your criteria. Know what are reasonable prices. Look at www.kbb.com. Now go to Global Imports. We ask for Rick. Share your criteria with your Client Advisor. Let him or her search the inventory for you. Then, look, touch, sit in, and drive the vehicles that most closely match your criteria. Pick the vehicle that satisfies your criteria and preferences. Ask yourself, will I be happy with this vehicle next week, month, and year. If the answer is yes, make a deal. Compare the price to what you saw on other websites. Is it the best deal? It always has been for us. Buy that car. It sounds easy. Global Imports will make it easy, if you let them. Our most recent purchase took less than 4 hours from the time we drove onto the dealership until we drove away with the car. The secrets to car buying success are do your homework and go to Global Imports.

This is my 6th BMW and the last 4 I have purchased from this dealership. The manager is absolutely The Best! My sales person was fabulous! I was absolutely treated like royalty. I felt that everyone there was genuinely interested in making this a wonderful experience and they did! I would highly recommend Global Imports. They will definitely do you right and take good care of you!

I was pleased with all services provided. I had minor body work done on my car and not only did they treat me with respect but they were very informative and even provided a perk! Professionalism was key to all involved and shown without hesitation.

I ended up coming to this dealer after comparing different makes and models that I found online. But by the time I showed up at the dealership the car I was there for was being sold right in front of me. So I started to talk to one of the sales representative Will Pinckney and he told me that he had a different make and model which was ironically a car that I was interested in but it was a newly local trade in vehicle and it hasn't gone through the dealers inspection and detailing process yet. The price that the dealership was offering the car for was unbelievabley low so I asked to see it, a 2011 BMW 750LI and fell in love with it at first sight. Will told me that The car still had the remainder of the bumper to bumper extended factor warranty on it for 11 months/ 17,000 miles but I would have to wait for about 5 days to take the car home. The wait was well worth it because the dealership put about $5,000 worth of work into this car and the sale price was still the same, smh. The whole deal wouldn't have happened with out Will Pinckney, he is the true definition of a great sale person or better yet a people person. I have already encourage my coworkers to go see BMW Global for a great deal. P.S. This is a real customer review, I normally don't do reviews but this was such a grate deal that I had to share it.

I received good, timely service. The service adviser recommended and priced some other service to be done beside what I brought my car in for. I appreciated that greatly.

Easy experience purchasing a great vehicle, Sam our salesperson was professional, knowledgable and easy to work with. The favorable pricing, no haggling and attractive financing available at the time made the transaction smooth. Really impressed with the overall operation at Global, huge inventory and great service level.

Kyle was very knowledgeable and friendly. Job was completed timely. Can't ask for much more.

I was looking for new BMW car. when i went to the global imports BMW. they showed the exact car i was looking for. i am highly satisfied with service and details provided to me by Global Imports.

Jason did an incredible job getting my car fixed. He ended up having to fix both the fuel pump and the fuel pump controller. I'm not sure what that fix had to do with the transmission, but not only is the fuel pump fine, acceleration is amazing, but there was a little "hitch" in the transmission that is gone.

Andrew Warner did an excellent job. The service was very good and the showroom and waiting are is perfect. $290 to balance the tires seems too high.

Great service as akways. This was a recall repair and they still cleaned the car. Thanks!

Fast, easy and courteous. Negotiated online and over the phone. Came in and did paperwork. Very easy.

The best place to service your car. Ryan Burk is the person to go he will make sure your car has been taking care. His customer service is the best.

The salesperson was wonderful, had extensive knowledge of the model and the brand as a whole. By far the best car buying experience of my car buying career. This is my 1st BMW.

We drove from Louisiana to Georgia to buy our car from Clint after he kept all other prospective buyers at bay waiting for us to get there! He is professional, personable and quite knowledgeable of the BMW line of vehicles. After driving all day, everything was ready for us to trade in our old 5 series and drive away in our new X5. A perfect end to a perfect day!

I have never been that excited about using a dealer for service but could not get around it here. Have had a couple of not great experiences with service techs at Global that did a terrible job communicating. If I am to pay dealer prices I expect excellent service and that most times does not happen. My first time working with Matt was excellent. He was clear on time frame of evaluation and work to be done. Met those deadlines. Kept me current with progress. And as requested had car fully ready to go when I needed to pick up and go quickly. So while I am not happy with the costs of using dealers for service at least Matt made the service level where it needed to be for the price you were paying.

Although there are closer BMW dealerships to my home, I will go the extra distance to have my car serviced at Global Imports. Their staff and customer service is attentive and goes out of their way to get to know you. I always get the personalized level of service that is hard to find these days. They never try to upsell me on unnecessary services, and I know that my car is in good hands when I drop it off.

My service advisor, Andrew Warner, went above and beyond to provide excellent service. All worked performed was complete and top-notch. Very well managed facility.

All my questions were answered and the complimentary wash definitely took me by surprise.

Great Service at Global BMW. Thanks Jared! I would recommend this dealership. Good working with all the staff and professionalism. Please make sure you view thier entire inventory.

Excellent (top notch) sales service from Clint and would definitely use him again. I've purchased four BMW's from this dealership and Clint is the best!

Everything about my purchase was top notch. Browsed their online catalog until I found what I wanted. Contacted salesman Jonathan Lankford (awesome guy, btw) and told him what I was interested in and he immediately got the ball rolling. We worked out a few details and a few hours later I was sitting in the showroom filling out paperwork. It could not have gone easier. Absolutely beautiful showroom which is nice but the people are what makes the business and these folks have it going on.

Everything was handled fast, accurate and efficient. No complaints.

At Global Imports BMW you can expect the top notch customer service you envision when buying The Ultimate Driving Machine!

Great sales experience at Global. I was in and out in 2 hours including a test drive. My salesman Paul Gadomski had the deal 90 percent done upon my arrival. I asked for a little more and he got it done the first pass with his management. The agreement signing took less than 10 minutes. The GM and Sales Manager both thanked me for my business and actually chatted for a few minutes

Jonathan Langford took great care of me. It wasn't an easy sale as I didn't really know what I was going to buy when I started the process. After many test drives, and four visits to the dealership, I finally decided on my BMW 550i. Throughout the process, Jonathan extremely helpful and supportive of me finding the right vehicle. The day I purchased the vehicle, I didn't arrive at the dealership until about 6:30 p.m. Jonathan stayed until about 9:30 with me showing me how all the various options worked on the car. It was a great car buying experience!

This 2016 X5 is the third BMW I have purchased from Global Import. I have dealt with the same sales person each time. He is highly professional and knowledgeable. The dealership is well managed, clean, and friendly. I have not had to use the Service Department often, but when I have, it has been an excellent experience. The new Genius program word well.

My 1st BMW experience (from the moment I entered the door, met by Mr. Hill my sales advisor, to concluding with "Mark" my Finance Mgr.) was incredible. It is a family oriented atmosphere with NO PRESSURE to purchase. Everyone left a great first impression with us. We felt so good about it we sent our daughter over. What was also so truly amazing was that they gave her the opportunity to do business without her daddy's co-sign. She is now able to establish and maintain her VERY OWN LINE OF CREDIT. We saw their efforts and SALUTE their initiative to allow her to grow independently. I give Global Imports 5 stars !!!!

Awesome car buying experience. Kunal did a great job, and the rest of the team at the dealership was very helpful. Thank you!

I have been having my BMW's serviced at Global BMW for 10 years. They always do a fantastic job. Keep their promises, provide me with a loaner vehicle, friendly service advisors. They are the best!

The customers service here is absolutely wonderful!

Great sales person,wouldn't buy from anyone else. Bennett Ok4u at global imports is the best. Attentive, knowable, and professional. Purchase three cars from him and best in class

Dealer completed my auto repair in the quoted time frame. They repair resolve my leaking oil issue.

The great overall experience, from the moment I arrived till pick up my vehicle. The Service Rep. Jeff, was helpful, and provided good customer service.

Very expedition and we'll done in the time period that was promised.

I visited Global Imports yesterday to get my front brakes replaced. Kyle McCall is my Service Advisor. He is friendly, knowledgeable and follows through on any commitments he makes. Yesterday, I requested that the work be completed as early as possible and received a call from Kyle informing me the car was ready. He called about two hours sooner than I expected...great experience!

Jayson and the Global Imports BMW service team are the best!

Charles and Chris did a great job taking care of my purchase of a BMW X5 remotely. They made things right whenever there were concerns with any aspects of my purchase.

New car had steering wheel vibration at highway speeds. Service did a tire balance and an alignment and fixed issue same day. I am extremely happy with the service Dept at global imports BMW

I have driven a BMW for years and I have come to always expect and receive great service at Global Imports. Brandi C. exceeded my expectations! Her knowledge and professionalism were greatly appreciated.

My experience with Global imports was excellent! From the initial email communication to the final sale and vehicle pick-up was absolutely painless. Nicholas kept in contact with me over a six month period after I made an initial inquiry about a vehicle and then beat every other off by other dealers that I had received. I highly recommend Global Imports.

I recently purchased a 6 series from Global Imports BMW and had a great experience. Car was in advertised condition and the whole process took less than 3 hours. Excellent service by Clint in Sales and Rene in Financing. Would definitely recommend Global Imports!

Always a great experience @BMW... Enjoy the service and the facility... Everyone is nice, and accomadating ...

I dropped off my 2013 535i for warranty work and they fixed a leak and I had no issues. Thanks Ryan!

Easy, fast, and professional experience buying my 6 series. Clint (sales) and Rene (finance) were great from my initial inquiry to my drive away in my new car. Honored all pricing and got me out the door in under 3 hours.

Global made my purchase really easy and straight forward. The environment was pleasing, no pressure from Sales at all, and everyone was very helpful.

The facility is great and the advisor was polite and knowledgeable which resulted in a superior overall experience .

If you want to ensure the time of the customer is valued, then there must be additional considerations made to upgrade the legal/financial paperwork signing process. I knew exactly what car I wanted, received great customer service leading up to the purchase event from the Sales guy Roman and already had cash in hand. The caviat was that there were no Finance Managers available and once they became available an additional hour was spent preparing before I had an opportunity to simply purchase the vehicle. Mortgage lenders, capital investors and most proprietary vehicle lending institutions have tranisitioned over to E contracts with everything essentially signed for on a tablet and a copy of the full contract emailed directly to the individual within 5 minutes of signing. Not to mention reducing the time between making the decision and actually closing the deal. The actual process of waiting for somene to take the money from me and sign for the vehicle took longer than it probably should have in my opinion. Not to mention I missed my flight that was scheduled to depart almost 3 hours after I arrived to the dealership for the purchase. Great car and staff though...

Our sales guy, Willie was great!! He was very helpful, patient, and answered all questions. He made sure that we were satisfied with our purchase. Class Act!!

I wish I could give 10 stars. The entire staff was friendly and efficient. They listened, made recommendations, and asked for ways to help in the future.

I want to personally thank Global Imports for the fabulous customer service experience I received yesterday. I was able to purchase the vehicle I initially sought out at a better price and interest rate. Both Zak and Mara were impeccable. They both made the process easy and fast and their professionalism made it even more enjoyable. Although my initial review said the complete opposite, Global Imports made it their commitment to correct the situation and they went above and beyond to do so. I would definitely recommend Global to anyone. Thanks again!

For the last 4 years, I regularly get my cars serviced at Global BMW and I've never been disappointment with their service - not even once. I've hardly seen or experienced such impeccable service anywhere. I recently took my car there with 4-5 different issues/concerns and the Global service rep (Brandi Childers) went through each and every one of my items in details and made sure to address them to my liking. Moreover, the work was performed within the promised timeframe and the car was handed back to me with a courtesy vacuum and wash. If you want a place where they take good care of your car, I highly recommend Global BMW.

Great sales experience. Great financing! Overall very happy with my new BMW Z4! ! ! !

I dealt with the service adviser Sean Villalobos and he was excellent. He kept me informed throughout the whole repair process of my vehicle. I would recommend Global Imports to anyone due to their excellent work and customer service. Mr Villalobos is definitely a great asset for the company.

Looking for a new car can be a very daunting experience.... Unless you go to a top of the notch customer service driven car place like global imports BMw. At no time did I feel pressured into anything. From the moment I got out of my car until the moment when I drove off the lot in my new BMw I felt like my opinion and my desires mattered. I was steered towards any particular direction based on sales or quota instead all of my needs were identified and then my desires. Based upon those two things several cars where shown to me and I test drove them in any effort to see if BMw did indeed have a car tailor made for me. I was pleasantly surprised when they did. My BMwx1 is the first car I can truly say I fell in lcce with. The buying and financing process itself too was superb. No need to donate blood, just easy piece. Customer service and the service team that handled my oil change were also top of the pillar. They were very well trained and treated me with respect even calling back a few days later to see how things were going. Now that's what I call world class customer service from front to back!

Great staff. Time was long. I will make an appointment next time. Looking forward to partnership.

The reason I buy from Globe is the service there is excellent and my rep has been there for years and takes great care of me every time. Kyle McCall.

Ray was one of the greatest salesman I have ever worked with. He was always honest and supported his claims with reputable sources.

Excellent experience all around. Very knowledgeable staff with world class service. I am very pleased with my purchase and will definitely return!

I recently purchased my third BMW from Global. Each time, Global has had an extensive inventory, professional sales staff, the best price for the car I chose, great service and excellent customer service. Everything about this dealership is first rate.

Morris delivered excellent service and made my car buying experience seamless and uncomplicated.

I leased a 320i on Nov. 7, and had a great experience. Morris approached me and helped through the sales process. He was very personable and helpful. This is my 5th BMW, but my best experience.

After 1 full day of looking at other type of car or last stop was Global Import Morris was great show us our options we decided not to purchase that day but did return the next day , Morris had the car cleaned gas up and ready to go just to sign paperwork with Finance Thank you

I can now say that I am officially spoiled! Global Imports you rock! I have never experienced a more pleasant, professional, & nonstressful car buying experience. I was treated with the utmost respect by everyone that I came in contact with. The environment is so calm and inviting. I want to give extra special kudos to my sales person Darvee Beard! He was so attentive and in tune with accomodating my requests. He took his time with me to be certain that I was completely satisfied every step of the way. I do hope that other dealerships take notes from Global Imports on how to serve their customers. I would highly recommend this dealership to anyone in the marrket for a car purchase. They are truly a class act! Above all else, I am very pleased with my BMW purchase. I would also like to mention that my financing was provided through BMW and my interest rate is surprisingly lowin spite of the fact that my credit is less than perfect credit. There was no haggling either.

My experience when purchasing my car was great. Willie Morris was my sales representative and he was very helpful and nice. I didn't feel any pressure to buy and I received what I asked for. Chris Byers was wonderful as well. Very easy process and quick. I'm happy!

Jared and the rest of the staff were excellent. Also shout out to Patrick O'Brien for his professionalism!

I could not be any more pleased with the The buying experience I had at Global Imports BMW for the 2nd time.! The saleswoman/salesman/salesperson who helped me, Donna M., was absolutely amazing (The Bomb)! she managed to get everything I needed together in less then a hour after I sent two days looking at the wonderful inventory!(Too many lovely cars) I was very impressed at how well she communicated with me and never once left me hanging, she is 100% yours when you are there. When I pulled into the HUGE dealership, I was very surprised to see her not only waiting outside for me, but quickly offering me a cold REDBULL !!!!! The 2011 BMW 535 was perfect in every way. I am very thankful to everyone at Global One Imports. I have already sent my neighbor to Donna as well and he now has a BMW 550. Thank you again for everything and I can wait to see you next year for a 2015 :-) No need to look anywhere else. Just ask for Donna and you will see.

Just bought a used KIA Optima from Global. I'm extremely satisfied! Staff was very helpful and hospitable. There are no tricks with the car - everything is clean. All paperwork was provided. If you going to buy a car - just call Juliana! Thank you so much! Will come back for sure!

I recently bought a BMW X1 xdrive 28i European delivery from Global BMW. My sales consultant was Garland H. he did a fabulous job from start to finish. The buying experience was smooth without any problems and several thousand dollars less then the other dealers in Atlanta. The Euro delivery went great as it was a once in a lifetime experience that I would highly recommend. We dropped off our car after driving it for 3 weeks in Europe on Oct. 22nd and it was delivered to us at the dealership on November 30th. I can not recommend this dealership or the sales consultant more highly. I have bought 4 BMW's with both over the bast 2 decades and will buy my next one from them as well.

This is the SECOND car that we have purchased from Atlanta BMW and both were with Rick H., Salesman. Both times were verbally done over the phone and were smooth once we arrived. We are 2 hours away and had such a wonderful experience buying the first "used" car for my son, that I traded in my Honda for a used car. Each time we had amazing customer service, and were not there for a long period of time. RICK H., is great to work with and if/when we buy another, we will do business with Atlanta BMW AGAIN!

I've been a BMW owner for over 3 years. My experience at Global BMW was top notch from inquiry to drive off. One call to Michael C. a sales advisor, and I had all my questions answered promptly. No up sell or haggling just great pricing. Michael C. gave me the best pricing on her first quote and beat all the other dealerships. Go see Michael C he'll take great care of you

As a repeat customer of Global Imports BMW Service, I am consistently impressed by the quality of their work. Most recently, Jeff K. and Jason W. enthusiastically helped me through a minor repair. They were kind, quick, and efficient. Based upon this and my prior experiences, I highly recommend Global Imports BMW to all BMW owners in need of car services or technical assistance.

I read the other review on this site. I can tell you I didn't experience the negative encounter of the previous person. I was vising ny daughter in Atlanta, and my passenger rear windowon my BMW 328i stopped working. I called Global Imports and I was told just to bring it in. I was helped by two outstanding service advisors, Ryan B. and Jermine D. Both of these gentleman were profesionals and made me feel very welcome, answered my questions and help me with requests to go back to the vechicle and get my iphone charger. I was asked if I wanted coffee,told were the bathrooms, cafeteria and lounge was, etc.... Their service was above and beyond my expectations. Usally when a woman goes to a service department, she is intimidated from the lack of car knowledge, but this was not the case today. Thanks to them my visit was very pleasant! And I'm a very satisfied customer!!!

I'm a car enthusiast but normally dislike the dealership experience. Many dealers know nothing about the cars they're selling and couldn't care less about cars. Global Imports is different. I was greeted professionally by the receptionist and placed with a very intelligent salesman, Brian, who was clearly a BMW enthusiast himself as noted by all the BMW motorcycle equipment displayed on his desk. He didn't waste my time with qualifying questions but instead did what i wanted... look at cars! There was a little lag time in the negotiation process, but nothing out of the ordinary. We negotiated a fair trade and price for my new 3-series. It arrived a few days later during Atlanta's huge snow storm so they kept it garaged for about a week before I picked it up. A few days later we arranged for the windows to be tinted. I was given a free loaner car while that was done. Since then my salesman sent me a hand written thank you card and numerous follow up emails. I haven't had my first service yet but I expect it to go just as well. I'm proud to display the Global Imports logo around my license plate!

I have worked with many terrible sales people in my day and it is refreshing to finally meet one who knows what they are doing! I worked with Brian Norris and Shad Treadaway to make my purchase and I cannot tell you when the last time was I was treated with such respect. From making sure I always had something to drink to making sure I completely understood the controls of my new car. I will tell everyone I know to come to Global Imports. Jim Stevens

I had my car in the shop at Global Imports BMW and I must say I was pleasantly surprised. My car was serviced and cleaned inside and out, the seats and floor were covered to protect them, and the work was done as promised and I even got a service loaner which was as nice as the car I drive! Gil was fantastic to work with and I highly recommend him.