Great dealership. Charles Reed is a very attentive and professional salesperson

Great selection. Great customer service. 10 out of 10

Arnold was fantastic and got me set up In the perfect car efficiently and professionally.

I got good service and a fair deal on a CPO BMW.

Great selection. Excellence customer service!! 10 out of 10.

Mike Innocence is the epitome of outstanding customer service!

Excellent service! Car is in good condition runs great.This is my 3rd time buying a car from Global imports and I am very satisfied with my purchases.

Lets put it this way. I have been a customer of BMW for 32 years straight. The last 20 with Pete Drexler. As Pete and I are in our prime (we wear masks) we enjoy working with each other (at least i enjoy working with Pete, his story may be different). Pete sets the bar for everyone else in Atlanta, he is THE consummate professional, best I have ever dealt with. That includes an awful lot of car dealerships. His knowledge and getting whatever needs done is delivered without exception. Then there is the fact the rest of my family loves him (3 girls). No brainer, thanks Pete.

Buying from Global BMW was great. We shopped there in 2011 or so, and had a terrible experience (MSRP only, and would not negotiate at all) , so we were very reluctant, but this time around was a completely different experience. We ordered our vehicle, just before the COVID-19 crisis, with the plant shutting down for a month, but we were kept informed of the status.

It's BMW what more can you say! Made an appointment for a test drive and vehicle demo for a BMW X4. It went well and on schedule. Looking to make a purchase in the near future, not at this location though.

I can’t stress enough how amazing of a client advisor Charles Reed is!! From start to finish, his service was outstanding. He listened to each of my needs to help me find the best car that matched those needs and my style! Equally as important, Charles is so well versed on BMW’s tech features. I don’t know if he studies BMWs as a hobby, but if he does, it is obvious because he is so passionate about the brand and it’s cutting edge craftsmanship. Overall, he was an absolute pleasure to work with and I’m so thankful he pointed me in the direction of my X6 that I can’t stop admiring! I will certainly refer him to my friends, family, & colleagues and will call him the next time I’m in the market for a car!

Highly recommend. I brought my car in for service and unfortunately my car needed 2 replacement wheels. Anthony Poole went above and beyond to make this process painless and he also was able to knock off a substantial amount from the service/parts cost. Definitely recommend Anthony and Global Imports BMW.

Deon, my sales rep was amazing!! Kept me informed as the car was build, was waiting for us when we came to pick it up and could not have been more professional. Everyone we met far exceeded our expectations. A full 5 out of 5! Adriaan

I brought the X3 in because an engine light was on. When checking in I also mentioned a couple of other things that Mr. Brown was able to address. Mr. Brown was clear that it might take a while to determine the cause since the diagnostics didn't name the issue, then when the cause was identified, Mr. Brown confirmed with me that I had time to continue waiting and gave me an estimate on how long it would take. Ultimately the car was ready a little before 2 (the estimated delivery time), the issue corrected and a courtesy detail completed. Quite pleased with the experience.

Exceptional dealership. We received a great price for a beautiful car, even in the midst of COVID 19. Purchase was quick, easy and seamless. Great coordination between between Global departments (Sales, Financing, Service, BMW genius specialist, etc.) to keep the transaction moving. My husband bought a new 530i last Friday. I bought a new 540i last August. Our sales person for both purchases (Omar Allen, Senior Client Advisor) was exceptional. Omar is professional, experienced and very easy to work with. He doesn't oversell, no lengthy sales pitch, no fluff, doesn't waste your time, matches the car to your requests/needs/budget. He's direct, straight to the point, best price from the start (not a back-and-forth drag you through a process) He listens to you and matches up the deal. If you are shopping for a BMW we recommend Omar Allen.

Very Pleasant, Christina was very kind and knowledgeable. I truly enjoyed my experience.

Just purchased a 2015 BMW i3 (electric car -with range extender) from Global Imports BMW. What great experience working with Rick! He made the process easy, clear, concise and fun - all with no haggling! I got a fantastic deal and would definitely work with him again . If you're looking for a great used car experience I sure would recommend visiting him!

My husband bought a new 530i last Friday. I bought a new 540i last August. Both purchases were our first BMW's. (previously Mercedes owners). Our sales person (Omar Allen, Senior Client Advisor) was exceptional for both purchases. Omar is professional, experienced and very easy to work with (My husband and I are both picky and we typically don't like sales staff, however we both liked Omar.) Omar doesn't oversell, no lengthy sales pitch, no fluff, doesn't waste your time, matches the car to your requests/needs/budget. He's direct, straight to the point, best price from the start (not a back and forth drag you through process). and he listens to you, He is the first car salesperson that I actually believed helped us. Thanks Omar.

Exceptional dealership. We received a great price for a fabulous car, even during COVID 19. The purchase was quick, easy and seamless. Great coordination between between Global departments (Sales, Financing, Service, BMW genius specialist, etc.) to keep the transaction moving. My husband bought a new 530i last Friday. I bought a new 540i last August. Our sales person for both purchases (Omar Allen, Senior Client Advisor) was exceptional. Omar is professional, experienced and very easy to work with. He doesn't oversell, no lengthy sales pitch, no fluff, doesn't waste your time, matches the car to your requests/needs/budget. He's direct, straight to the point, best price from the start (not a back-and-forth drag you through process) He listens to you and matches up the deal. If you are shopping for a BMW we recommend Omar Allen.

Max Buckley - so far, he has been then man! Got my car in on a moment’s notice after the window refused to lift (my garage is occupied at the moment). Great personality, attentive (he listens). Thanks Max. Maybe Global will be my new choice for all things BMW.

Great got the work done‼️👍🏽

Professionalism from the moment I picked up the phone and walked in the dealership.

Sharif was very professional and courteous. He followed up with me on details to get the issue resolved

Nice very professional staff

Shina was exceptional. I dropped off my vehicle for 2 major repairs and expected to not have my vehicle for several days. I had an unexpected family emergency and needed my car back to Immediately drive to Michigan. I texted her so many times, and I’m sure I was very bothersome but Shina was very patient and empathetic and made sure I had my car back quickly. All repairs were done to perfection and my road trip was safe. I am so thankful that she was my service Advisor. I will definitely return in the future.

Awesome job!

The service advisor Jerrell was very polite and courteous, very knowledgeable. I was very concerned that my engine N62 was not a part of the CCP, when it was all same problems that the N63 has.

Great customer service during these COVID times. Fast service as well.

I am always pleased with the service at Global Imports. Sharif took good care of me. He is very knowledgeable, courteous and sensitive to my concerns. Professionalism at its best!

It was a great experience. Global Imports made me feel special from the first time I walked in the door until I received the keys to my first BMW. I really feel as if I’m apart of a family now. They have reached out several times to make sure I’m ok, to see if I have questions, and most of all to let me know they are here for me. Just a great experience!!

I had a great experience. Chris helped me to set up my appointment via a referral from another dealership. Jerrell was my advisor and provided great service. Everything was addressed and resolved and the quality of the work exceeded my expectations. I look forward to continuing to work with Global Imports' service department and Jerrell going forward.

Had my BMW serviced and two new tires installed. Facility managed the COVID issues well with employees wearing masks, social distancing, etc.

Giselle consistently communicated the status if my vehicle. The foreman provided multiple ride alongs in an attempt to determine the root cause of the issue. Friendly service and an exceptional client experience.

The service was superior, and everyone was friendly and helpful! My daughter loves her BMW X3!

The service is great and the sales team is very professional. Arnold in particular, was extremely helpful, straight-forward and personable in the purchase of my BMW. The overall experience at this dealership was great and the facility itself is just beautiful. I love my new car and would highly recommend any of my colleagues, family or friends to purchase their next vehicle here. Sincerely, Proud new owner of a "Beamer

I have been a customer of Global for 17 years and the care and service level is what keeps me coming back year after year. My sales executive Pete Drexler takes amazing care of his customer. The dealership understands customer care and the end to end process working together as a team to serve the customer and make the experience so easy.

Fantastic experience! Very professional and the team were able to get me in first thing in the am and kept me update Throughout. Installation was completed on time and very well done. Very good customer service!

Though I had some problems in the past with Global , I must say I have enjoyed the experience I’ve had with Chris Buyers , Christina Hernandez who I contact when I need to come in for service she is outstanding so recently I had to set up a service call and she explained she would be out but she scheduled my service call , when I came in I was met with Antony Poole and one evening again great service was rendered I love the level of commitment to exceptional service that I’ve seen out of these 3 people not to impugn the quality of any of the other employees at Global I’m sure they are all great , but when I get great service I’m loyal to those that provide it and will always ask for one of these three individuals when the need arises thank you again to Chris Buyers , Christina Hernandez and Anthony Poole who renewed my faith in Global .

My service representative Jamie was outstanding. Everything I needed done she and her co-workers went above and beyond to assist. I highly recommend anyone with a BMW take it to Global and see Jamie, she’ll take great care of you.

Morris Evans was our sales person and he was very professional and he and the finance person Hussein Akbarali we’re both extra helpful in getting me what I wanted.

Perfect. Feel really appreciated as a customer

Purchasing a car can be a very stressful experience. My experience with Rick Hern and the entire team at Global Imports was dress free and a great one .

Giselle was amazing! She made my experience with car issues much more bearable. Her communication was very consistent and she did well accommodating me.

I purchased my BMW remotely because of the coronavirus. My salesman and Sonic made the experience very easy. They cared and made me feel comfortable. They also gave me a deal that I felt was very good.

I was shopping around with other German brands but when I visited Global BMW it was wonderful. Question is not what kind of deal they provided me but the top level of customer service, starting from reception and ended with finance. James the ‘Internet Sales manager’ who approached me and delivered me the best deal. He introduced me to the sales person name ‘Andre’. Brilliant man on the floor. It’s not that he sold me the car or the deal they closed me in, but he was down to earth personality. They don’t judge you with your attire, they judge you at the customer level. My final thanks to ‘Kunal’ from finance. He helped me in all the ways to close this deal and options he provided me. I am thankful to the GM & he should be thankful to their employees. Cream people on the floor. Thanks to each individual and the effort, they put to close this deal. Best dealer in all over Atlanta. You cannot beat their customer service and the price. Thank You Guys.

Great service center

After the horrible service at Nalley BMW I was done with BMW, but I found you guys. You not only picked up my car you fixed right the 1st time. The advisor I had is professional and honest.

We traveled more than 500 miles to buy this vehicle, so needless to say the deal was made prior to traveling. The internet salesman (James) was very courteous and helpful. After the deal was made via the internet, I was contacted by Ferd and given instructions on several things (name to put on cashiers check, arrival time, etc...). We were prepared for this transaction thanks to Ferd. During our time at the dealership, Ferd continued to assist and try to meet our needs before we could express them. However, the finance man was an arrogant and rude SOB. He questioned our "need" for such a vehicle, the name on the cashiers check (Sonic Automotive) and tried to finance us at 1.9% when BMW advertised 0.9%. He also complained that the dealership was "loosing" money on the deal and they should not have sold it to us at that price. So, I do recommend the dealership, but I think they need to have a talk with the finance man. I really don't think most BMW customers buy based on need, they buy because they want and it's not his place to question our purchase. The finance man is the complete reason that I don't feel that a 5 star rating was earned.

Omar has the patience of a saint. Never wavered dealing with my detail oriented husband. Even came to our house to sync the garage door opener. We are long time customers and this experience with Omar was even better then the last. We love Omar

I had a very pleasant experience. Shina took great care of my car and kept me informed thru texts. I was very satisfied. I would recommend.

Best BMW dealer in ATL! Deon and Greg were amazing at helping me find the perfect X7 which fitted my needs. Mark made the entire car buying experience very easy and gave me a deal which I could not refuse! Wade was very knowledgeable and helped me understand all the cool tech. Would definitely recommend going out of your way to this dealership! I will absolutely return for service and another BMW!

(Translated by Google) Very good, excellent structure! (Original) Muito bom, estrutura excelente!

Tyrone Jernigan was very knowledgeable and helpful when I bought my car today. I had leased my past 2 cars from Global and decided it was time to buy again. The process was smooth and all personnel were great to work with!

Max was amazing! The valet pick up and drop off service exceeded expectation on my 750ixdrive!

I just took delivery on my Frozen White Edition 650i Convertible and Chris and Ray were fantastic. What a pleasurable buying experience. Thanks guys!!

Tyrone Jernigan was very knowledgeable and helpful when I bought my car today. I had leased my past 2 cars from Global and decided it was time to buy again. The process was smooth and all personnel were great to work with!

GREAT AS ALWAYS!!!

The salesperson was great!! But the finance dept was less than satisfactory. I was not treated with respect and was given misguided information. Also, I was not honored with a program offered by BMW as the dealer finance dept did not put the program through although he should have put the program into my finance deal. I was very disappointed

We had a great experience working with Global Imports. I have done this transaction 100% online and I was 250 miles away. The dealership was extremely transparent on everything, sent us pictures and videos of the car we were leasing, they explained every single detail about their numbers and were able to negotiate a fair deal. They were able to beat prices from major dealers in Charlotte and region. We leased a demo/loaner car and the condition was outstanding, didn't even looked like a car that has been driven before. I would definitely do business again with them. I recommend Chris Beyer to every single person I know that is looking to buy/lease a BMW. The finance manager was also very nice, patient and explained everything in detail and was very transparent.

We had a great experience working with Global Imports. I have done this transaction 100% online and I was 250 miles away. The dealership was extremely transparent on everything, sent us pictures and videos of the car we were leasing, they explained every single detail about their numbers and were able to negotiate a fair deal. They were able to beat prices from major dealers in Charlotte and region. We leased a demo/loaner car and the condition was outstanding, didn't even looked like a car that has been driven before. I would definitely do business again with them. I recommend Chris Beyer to every single person I know that is looking to buy/lease a BMW. The finance manager was also very nice, patient and explained everything in detail and was very transparent.

Great experience working with Ferdinand and his team. We initially had not planned on going to Global Imports, but on a whim we drove on through. They had a beautiful car that we fell in love with. Ferdinand was a great salesman and him and my husband connected very well. It took us a bit of time to finalize the purchase due to our location, COVID 19, and other factors. However, we were able to get great financing through BMW and a car that is far beyond what we were looking for. A little bit of feedback would come down to the financing. They show you one set of numbers that is just base and then when you get into the financing part and you start adding in warranties, dent programs, etc..your payment climbs quite quickly. It would be nice to have those numbers laid out prior to that meeting with the Finance person.

My advisor Shina is amazing! She has been very pleasant and exemplified great customer service, listened to my concerns and responded quickly to my needs.

I have the most amazing service advisor. Always communicates effectively and sets my expectations. I appreciate that especially as a female handling my own car repairs.

Great job and services !!!

We just bought our first BMW at Global Imports and were very happy with the entire process. The staff was very friendly, helpful and professional and we were never concerned about our safety due to the precautions taken by the dealership. There was no pressure at all and the sales person we worked with was knowledgeable and patient to answer our many questions.

Today I bought my first BMW. Arnold was very helpful. I love it.

My salesman Ray, was very professional as well as being very knowledgable. A very pleasant experience. The facility was absolutely beautiful. Everyone was very friendly.

Went to get fluids topped off and not only were they very friendly but, very efficient with their customer service which is my most important requirement. Brandon was awesome. I don't remember his last name, as there are two of them. Great job guys and please keep up the good work. Also, the manager Chris really seems to care about customers.

Giselle Boothby was my service advisor and she was fantastic.

I received valet pick up and delivery. The valets were polite and respectful. Please keep this service after Covid-19 ends. Your website says that a complementary wash is included. I appreciate the wash. I did not receive a vacuum service. Thank you.

Had the greatest experience purchasing our 840i (and first BMW) with the guidance of Omar Allen of Global Imports BMW today. The entire staff was friendly, accomodating and professional throughout the process. Helped us through some unusual difficulties with one of the credit reporting agencies like pros/bulldogs and never lost patience (like I did once or twice). Both Omar Allen (Sales) and Rene Hesse (Finance) worked hard for us, were extremely knowledgeable of the product, and were extremely helpful navigating the process. Global Imports was not the only BMW dealer we visited searching for our car, but they will be the only one we visit next time thanks to these two gentlemen. Thanks to both of you.

I was very pleased with the friendly, professional agent that handled my service issue. The work was done in a very timely manner, and it was easy to get an appointment quickly.

Fastest I have ever made it out of a dealership! The dealership is clean staff is friendly and very polite

Great knowledgeable customer service from Giselle Boothby, very thorough and ever helpful

This is the 5th car in a row that I have purchased/leased from Global Imports BMW. The experience has always been very professional and easy. From the sales team to the service associates, they are all "5 Star" service providers. I recommend to anyone looking to buy or lease a BMW that they start with Global Imports in Atlanta. You won't go anywhere else again.

Awesome experience! Probably one of the best that I've had as it relates to car buying. James Starr was absolutely great! There was none of the normal shenanigans that usual happens during the car buying experience. Even after the sale, I have had to contact James a few times and he has always been responsive. I truly think he went over and beyond to help me and I do appreciate it!

Jarrell was great and efficient!!! His communication was excellent throughout the process of my repair!!! So glad he’s my Service Advisor

The personnel at this dealership were fantastic and you felt no pressure to buy! Omid and Hussein were exceptional!

Bennett O. and Rene H. were great to work with. They were knowledgeable, helpful, and not pushy in ANY WAY! We will happily be recommending them to others and returning in the future.

Everything I needed was handled seamlessly and swiftly:-)

Was taken care of right away. Greg Petty did not pressure us into anything. The vehicle was clean when we test drove it. Greg had information about the previous owner. We were allowed to have the vehicle inspected by our mechanic. We were discounted $100 from the purchase price to replace and install the motor for the left rear vent window which my mechanic said would cost $80 - $100. The vehicle was cleaned again before we drove it home. The only negative was the long wait once we decided to purchase it, due to your being short-handed.

Everything was spot on!

Completed the work in half the time originally stated. Great job!

Max Buckley is an excellent advisor and goes above and beyond to satisfy the customer

Shina went above and beyond for me. After completing some maintenance work she/the techs ensured that my car was set to the correct ride height within factory specs. Really appreciate her going the extra mile for me

Excellent service

Home delivery.. amazing customer service.. absolutely impressed with the whole experience love my car

Ray was fantastic. The experience was great.

No wait when I arrived at my appt time, friendly customer service agent, efficient service and price-matched lower priced tires from another dealership. Great experience. I will be returning.

Everyone was very professional and very thorough in handling my service appointment, especially considering the current public health concerns. My advisor was great, taking care to keep me up to date on the status and progress of my repair, and to provide an easy way for me to pay for services rendered remotely. Thanks for an excellent experience!

From start to finish we had a great experience with Global. Our Sales rep Ferd, the finance manage Hussein and our finance rep Rene were all great! We were never hard sold anything, they were very knowledgeable about all the incentives and warranties and answered all of our questions. It was a great experience and a great deal!

We just completed the purchase of a 441i BMW Convertible through Global Imports. We did the transaction remotely. We found the car in their inventory tab, were able to get info on it from a sales person and we were able to negotiate a competitive price over the phone albeit through several iterations.. The credit paperwork was done remotely and they delivered the car to us. We didn't have to leave the house and we are happy both with the deal we worked out and the delivery experience through the sales and service people who delivered the car to us. They came with the car sanitized and they wore masks and gloves. This is our new normal for future purchases and the dealership personnel did the whole transaction seamlessly and in a professional and friendly way. Kudos to them and yeah! for us

Great dealership! I don’t really do reviews but I figured this could help someone. I recently purchased a vehicle at this dealership and the salesman Omid Bashiri was was very helpful and straight forward with me. No hassle and he worked with me and made sure I was happy with my purchase. Thank you Omid Bashiri and the Global Imports!

Very professional and straight forward. Entire staff very pleasant particularly Travis whom I worked with during my purchase.

With the exception of a few surprise purchase details, I'll give this dealership a 5 star rating (Overall). They have competitive pricing, friendly, helpful, and knowledgeable staff. I wouldn't hesitate to shop there again.

Anthony poole was my adviser. I was very satisfied with BMW's serivce I had been trying to save money going to third party BMW workshops just to create a bigger issues with my car. Anthony was able to coordinate the repairs needed on my car in a timely fashion and his communication was impecable. My car runs like the first day I got it, I am renewed as a BMW owner. thanks for the experience.

Ferd Garrido did an excellent job with getting me comfortable with the process of purchasing a CPO BMW. No pressure to buy, he let the car do all the talking. Great experience.

Great place to purchase a vehicle and have it serviced.

What a great place :) everyone worked together in making buying a car a great experience for me!!!! I definitely recommend this place!!!!

Experience was good ? limit interaction due to the virus scar. Didn't particular care for my old car keys being removed from my presence for an extended time.

Omid Bashiri was excellent in explaining the car and the process and we bought the car that day.

Just bought my first car in my life and global imports made the experience A truly amazing one. They got me the best price and deal possible and my car was in outstanding condition. I recommend global imports to anyone in the market for a new or used vehicle

The vast quantity of vehicles which allowed me to find the perfect one for me.

Great experience with Bennett And the rest of the crew at Global

My experience with Global Imports BMW was fast and efficient. The staff was super friendly and helpful. I would definitely recommend them to a fellow BMW owner or someone looking to purchase from them.

Bought a used 2012 Nissan Maxima from these guys. Dealt with Ray Lawson at the dealership and would highly recommend him to anyone. He was completely professional but highly personal also...great experience!!!! Thanks Ray!

best sales team. If you want the absolute best customer service, go and see Mark Tishler

Ray Lawson was terrific. The purchase process was flawless

Ray Lawson was terrific. The purchase process was flawless

I go here for BMW parts when I want BWM original manufacturer parts. Friendly and helpful people at the parts counter.

Jorge did a great job with servicing my vehicle. I look forward to having him as my service advisor again!

Excellent

Very efficient and personable experience

My Service Adviser Anthony Poole was phenomenal from beginning to end. I took my vehicle to Global Imports for a diagnostic after having some work done at a repair shop that worked on foreign cars. After our first conversation, I felt I made a friend and was confident I made the right decision taking my vehicle to Global. Anthony provided frequent updates about the status of my vehicle, he worked diligently with the warranty company to reduce my out of pocket as much as he could and he went over and beyond making sure I was comfortable with the final cost of the recommended repairs. Upon delivery of my vehicle, he had my baby all shined up and ready to go. Anthony remained professional and courteous the entire time my vehicle was in their possession. Kudos to Global Imports for recognizing talent and adding Anthony to the team. Anthony, thank you for your professionalism and astounding customer service. I will definitely bring my vehicle back to be serviced as long as Anthony Poole is my service adviser.

I like Global Imports BMW Genius problem in the Service Department Turiyah was awesome helpful and help be hands free!

Incredibly efficient and effective response from the Global Imports Service Center - timing and organization was very convenient, fast service and quality attention to detail.

My Service Adviser Anthony Poole was phenomenal from beginning to end. He kept me updated about the repairs to my vehicle, worked with my warranty company to reduce my out of pocket as much as he could and made me feel comfortable and confident that I made the right decision bringing my car there. He remained professional and courteous the week they had my car. He was apologetic and patient when he delivered my final out of pocket and went above and beyond until I was comfortable with the final cost. I can’t praise Anthony enough. Thank you Anthony your professionalism and astounding customer service

My BMW Advisor Anthony Poole is extraordinary! I started having problems with my X5 approximately 5 weeks ago. Afraid to go to the BMW dealer because of the costs, I took my baby to a repair shop that serviced foreign vehicles. After a full diagnostic, they discovered and fixed one problem but failed to identify many others. I decided to go to Global Imports for a second opinion. Anthony was reassuring from the very beginning. After our first telephone conversation, I felt comfortable and confident that he would take care of my baby. Anthony did a superb job updating me the entire time my vehicle was in their possession. He worked with my warranty company to ensure he got the most out of them to keep as much money in my pocket as possible. When it came down to the final numbers, he said and did all the right things to keep me from jumping off the ledge. He personally delivered my car to me nice and shiny and with a very firm tone told me to bring the vehicle back if I have any problems. I can’t praise Anthony enough. Kudos to Global Imports for recognizing talent and adding Anthony to their team. Anthony, I will recommend you over and over to other BMW owners. Thank you!!!!!!!!!

Nora was very knowledgeable and helpful

Great service

Genius in service was a great experience. Hope to see it continue.

Very good overall experience

Noor always takes great care of me. I recently hit a pothole and destroyed two tires. It was late in the evening but the next day Noor had two new tires installed and wheels reconditioned. Outstanding customer service!

Christina was very pleasant to deal with and we were happy with our service. Everyone was polite and the service department was clean and orderly.

It was a very pleasant experience, the service advisor was courteous and professional. The work was done in a reasonable amount of time.

Great services!! Everybody was very helpful and informative. I will come back every chance I get go a car from them. They will help you through the process and make sure you are satisfied with your purchase. They will work with you I recommend 5 stars. Jordy was cool and friendly! Mr James was very informative and helpful. And Mr Sergio was my salesman he was great and made sure i left with a car. He is a very good salesman

Travis is absolutely fantastic and is incredibly supportive throughout the purchasing process. Cheers!

Very impressed with Global Imports BMW. I have bought many cars from many dealers, and this was a great experience from start to finish. Everyone that helped us was a true professional and delivered an exceptional customer experience. James, Arnold, Lambro, and Wade - thank you again.

Took my recently purchased BMW for scheduled maintenance and was absolutely delighted with the service and efficiency of it. Got in and out flawlessly, got my service done, car washed and also a very pleasant experience with Alex Baldwin, that was the service advisor on my visit. Top notch!!!

As always an amazing buying experience. My 4th purchase of a BMW

Ross Ingle came through and helped me with an issue and was a man of his word. 👍🏼

Quick efficient service and much faster loaner car experience than in the past.

I had a great experience with the service advisor, Christina and an amazing experience learning about all the great features on my car with the BMW Genius, Turiya.

Great customer service

I have leased several cars from Global Imports and have been happy. I also find their service department to be excellent, efficient, and responsive.

I love the genius. I was very glad to work with Turiya. Now I know more about my BMW X3. I will recommend this program to anyone who has a bmw!!!

I love the Genius program at this location. Turiya had excellent service and thoroughly explained how to operate my new vehicle and get me on the road in style.

The genius idea in the service department is so smart. Such a great way to learn some quick tips. I know I learned some great tips!

Genius program is pure genius!!! Thanks so much !

Keep the genius program, please!

I had the pleasure of working with Liam and Andrej during the sales process, and Ray when getting my financing in order. Throughout the entire process everyone was kind and helpful. I did not feel rushed at any point (despite making 4 visits before purchasing). They all made sure I was well informed and went above and beyond to make sure I was happy with the process. They made this process so seamless, I can say for sure I'll be back at Global Imports for my next BMW purchase.

Great experience.. and would definitely purchase my next car from here as well as let my family and friends know how great of an amazing experience I had.. I would just say that the process was very long ..

Prompt, efficient, no upselling or unnecessary work performed.

Love the genius program, I learned things I never knew about my car... Turiya was absolutely amazing.... loved her energy ���

Was taught how to use my eco mode quickly through the genius program and service while my car was being fixed. Turiya was very helpful.

The service department here is very ethical. Shina Franklin is awesome - she goes beyond what is expected to make me feel valued as a customer. Found me a loaner one time when few were available. If you want your vehicle service done right without compromise, come to global.

fantastic service...love Genius service

keep the genius program......

Good place to shop

Great car buying experience!

Had another flat tire..rolled in and Christina Hernandez took care of me. She is my go-to person..Only use her. No loaner cars again, which has been an ongoing issue at Global. Christina was able to get a rental car for me...Issue resolved,,but dealership needs to do something about the lack of loaner cars. I heard several Customers complaining about it..

Please dont do away with the genius program. Turiya is the best.

I ordered a custom X7 and it was delivered earlier than planned. The entire acceptance and delivery process was very smooth and efficient. Great job by the global imports team

Yes to Genius Program! Turiya was fantastic!!!!

Great buying experience, however, I wish I had known about your check policy prior to visiting the dealership because it would have saved a lot of time and frustration.

I ordered a custom X7 M50 and it arrived earlier than anticipated. My salesman, Liam, was great working through the custom order and together with Chris, Deon, and Hussein it was super smooth. I picked the car up yesterday and kudos to the entire sales and delivery team for a fantastic experience! Looking forward to driving many miles in my X7!! Thanks Global team!!

Went for a part because they had the ONLY part of this kind in the state of Georgia (for a 98 E36 328cic)! And better, they actually knew what I was talking about. Called a few other places and they "thought they had it but weren't sure" but the parts department at Global went and checked to be sure and then held the part for me until I arrived. The best service, thanks!

Keep the genious program in service! It was an awesome experience!

I love the Genius program at Global Imports BNW. I've learned so much about features in my car. I hope that they keep it in the Service Department.

Love my genius! Great experience.

I go to Global Imports BMW to get my car serviced and they have consistently done a good job. The staff are friendly and the handling of the service appointments is usually smooth and efficient.

The Genius And service was great!

I've had my 335i serviced here since I purchased it new in 2013. My experiences with Global service staff, quality of work and attention to detail have been phenomenal. When I bring my car in for service, I know that it will be well cared for and that the work will be done to standards that are among the highest in the industry. And, service advisers often look for ways to save clients money--going through their files to find coupons and/or other savings to apply to the service visit. Having to have a car serviced is often a stressful and inconvenient fact of life. At Global, much of what makes that true is removed from the equation. I can't imagine taking my car anywhere else.

’Turiya is awesome!!! This is second time she has helped me as a genius!!! This service is such a bonus!! I look forward to seeing a genius each time I come in because I always have a question.

My service advisor was first class and the company service was stellar. I also had a detail performed and the detail team completely made Beamer look

Turiya was excellent in making my wait time worthwhile.

Please keep the genius program in service. It’s definitely a time saver.

The experience with Global Imports was very pleasant. I not only enjoyed the professionalism of the personnel, but the overall feel of the dealership. This is my first time purchasing a BMW and I’m very pleased so far. Also, if you have to go to the restroom they have televisions in there as well. First Class all the way.

I like the idea of having BMW genius specialist in the service area to go over some cool features in the car while I was waiting for my service. Turiya was great Keep it up 👍

Their genius program is most helpful!!!! FIVE ⭐️

Keep the genius in service!!

Had a great experience. Quick and easy purchase.

We have purchased two cars from Global Imports and Charles Reed. He is a great guy that takes time to go though everything with you!

My customer service advisor is excellent

Arrival experience was well orchestrated and very efficient. Waiting lounge was fine. Overall the visit took too long. I would have coordinated a pick-up if I would have known the oil/filter change was going to take 2h15m.

It's a beautiful establishment with very friendly customer service. They scheduled me for an appointment and were ready for me when I arrived. The vehicle I was looking for was ready to go and Rick, the client rep, was very patient with my inspection and my questions. At different points, when I would ask him to wait while I looked something over or considered the information he was giving me, his consistent reply was "Take your time." The paperwork process was clear & straight forward. The vehicle was in all but immaculate shape. I would still recommend to anyone to do the homework on what you are looking for but, even so, Rick was very helpful in detailing the specifics on the vehicle - before, during, and after the test drive. This was my first experience with a dealership like Global and I was pleasantly surprised.

Just bought my 2nd car from Global, a 2020 M5. The first experience buying a 550i in 2013 was perfect, and the same was the case this time around. Negotiation was straight-forward, transparent and conveniently conducted via email & phone. When I got to the dealership all numbers were as agreed, and I left with a great car and another great impression of Global BMW. Andrej Vaskovardzic (sales), Ross Ingle (GM) and Lambro Mitsilenkas (Finance) were great. I highly recommend the Global team for a purchase experience without suprises.

Very nice agency. We have leased numerous cars with excellent service.

Wonderful experience! Inez and Giselle were both so nice and accommodating!

I had a overall really great experience. The car i bought is phenomenal with a great price i couldn?t beat it so i bought it ?

Unbelievable service and the employees are wonderful. I had to stop at this location in the middle of a trip they work me in and repaired my vehicle without a long wait

Great experience with Parker

Jorge was excellent - service was really good, but it took longer than I expected and it was expensive for the services they provided.

GREAT

Great response during purchase process and constant updates as car was being built. The car came faster than expectations, so that was a plus too. Finally, the whole team did a great job at final closing of the deal.

Had a wonderful purchase experience with global imports BMW as a out of state buyer. Love my new car that I got from them. Would highly recommend to anyone looking for a BMW. Andrej Vaskovardzic is the wonderful sales rep that will take care of you from the moment you walk through to door all the way until you drive off in your dream ride. 5 star dealership!

Excellent service at the sales dep. received exactly what I was shopping for and after shopping around the best price.

I just bought my M340i from Gwinnett, and I came to get some tire pressure at Global Imports BMW, and Turiya Lafoucade not only filled my tire pressure, but told me all about the amazing features I didn’t know I had. She was so nice and bubbly. She was patient and helped me understand the features. Very happy with the service, will be back!

Anthony was great. Thanks so much

Christina is always willing to go above and beyond as my service advisor!!!! Another great job by her and the Global family.

More than helpful

Fixed my issue fast. Best customer service.

Really well treated at dealership. Mr Morris Evans was a real help as well as a very nice gentleman,could not have treated us any nicer. Very impressed with the car,Z4 M40I,

Parker was very energetic and went the extra mile Rene in finance was very helpful and explained all terms very good Love the 2016 550I I would definitely recommend Global for a BMW purchase

Good

Excellent service. The purchase process is fast and easy. The service center provides above and beyond support. If you're going to put a lot miles on vehicle, consider adding a maintenance plan.

They were very helpful and we got the car that we wanted. I highly recommend this place. Everyone is very cordial. The only problem is that we had to spend almost the entire day there to get the credit and all the paper work done. It was a long day

Turiya - the genius is great.... selling a car is one thing... it is appreciation and know how that will bring your customers back and stay with you... great global imports she is worth it!!!!

Great experience! The sales rep was wonderful, fast, knowledgeable and patient. The finance guy was equally personable, professional and efficient. The product of course is amazing. Best dealership in Atlanta!

The sales associate Andrej Vaskovardzic turned a rainy Tuesday into a sunny Tuesday for us. The process went very smooth! Thanks Global Imports.

Turiya Lafoucade was incredibly helpful. It was great that she was in the service department, so she could provide guidance. It was definitely a more enjoyable experience. She is very knowledgeable and showed me features that I hadn’t been aware of, and took the time to make sure I had a complete understanding of some of the features of my M2!

Brandi is amazing and actually cares

Great experience buying a used Toyota 4Runner from Global Imports. Can't thank Liam enough who made the process very very easy.

Great experience! :)

We were looking for BMW 530i. We went to different BMW dealers at least 3 of them. Rick Hern at Global imports was the best sale person who took good car of us. We got along well and had nice conversation. He was not pushing us to buy right away. He had shown us the right car and the right prize which we were looking for. A day later we came back with money and drove home the car. The finance people were nice as well. Everything went on smoothly and the car is in my garage now. We owned BMW 530i before and a new 2020 is perfected for us.

EXCELLENT PROFESSIONAL. WHAT A RELIEF TO FIND A GOOD SERVICE DEPT

Andrew was great. I only had two issues, the car wash was down and they had a few computer problems. The people are very nice and knowledgeable.

If you own a BMW and I own 2, this is the place for you

Best service department anywhere! Ask for Alex Baldwin if you know what's good for you~

My service advisor always gives me a great customer service experience

Great experience , friendly staff very clean and convenient location 2 miles from my house ?

Max was very professional. I highly recommend him as service advisor. He took care of all my issues really quick. Also, they did great job cleaning my car. Thanks for the amazing services.

My sales rep. Mr. Charles Reed was exceptional. I came in with a budget and several non-negotiables and Charles met each one. I love this place. RT

I am very pleased. I wasn't looking for a jew car, buy boy I am so happy I stopped by. The price was fair. The car is in excellent condition.

Great service from Omid Bashire sales person, with all the detail and info about the car.

I had wonderful experience with Global Imports my services advisor Sharif Russell. Kept me inform about my vehicle. Chris Service Manager was very kind. I will only take my vehicle to Global Imports you guys did and excellent job.

My service advisor today (12/20) was most helpful & courteous. Can’t say that about my first one....

Ferd got me financed for the car of my choice and I drove off the lot in less than 2 hours. Thanks for exceeding my expectations. My car is a beauty and it fits all of my business and personal needs. I would highly reccomend this dealership to everyone . Everyone is professional and helpful. Thanks again for exceeding my expectations.

Pete Drexler and Mark Tischler are great, they really know how to run things. Pete has been my salesman for 10 years, he's honest, reliable and dependable.

Top notch in all respects. My sales person was the epitome of professionalism and it was matched by all of the staff including the finance person. I can't recommend this team enough!

We did not end up buying the car we came to see because they would not budge on the price or dealer fees of $800 however they did offer to give a little more on the trade in. Nice people though and we were in and out within an hour including a test drive.

Blake Alexander in service always looks out for his customers. From the moment you pull into the service department you are treated first class. Comfortable lounge area if waiting for service on your ride.

Our buying experience was excellent in every way. The sales person was very experienced and showed us exactly what we were interested in with no sales pressure.

Inadvertently got into a sticky situation with a new lease; I could not be more impressed with the way Andrej and Peter handled it. Could not have been handled better. Love our X5. 100% satisfied customer.

They were helpful in trying to ensure I walk out with the car I want.

very attentive and had the patience for multiple test drives and vehicle / option selection. cut to the chase on pricing so were efficient with our time. well done.

We had an outstanding experience ,the staff at Global Import were vey professional, helpful and very pleasant, salesman Omar was extremely professional in getting the deal though with no pain I experienced when buying from different dealership, I keep going back to the same dealership because they care much about there customer, Very highly recommend for those who are in process buying a new BMW. We bought X5 4.0 , and it is a piece of art , so enjoyable to drive

Excellent experience, very smooth process. The paperwork takes a while to complete but otherwise excellent. Good follow up by Jarred. Honest guy.

We were made to feel like we were special and appreciated from the time we stepped through the doors into the showroom and met Mr. Jean DuBois . Travis was great to work with on our purchase. We did not feel any pressure to purchase and the price that we were given was the best we could find at any of the other local dealerships. We highly recommend this dealership and would purchase there again. 10 out of 10!!

Working with Patrick Anthony was great, he was very helpful and a joy to work with.

Everything was perfect. Sales guy Mr. Drobac was pleasant, knowledgeable and to the point. I would recommend this dealership and him to everyone. Thanks

Alex, our sale representative was so professional and just could not have been nicer or more helpful. Our finance manager, Kunal was just as nice and professional. Our entire experience with Global was outstanding, best car buying experience we’ve ever had!

Great sales team with lots of inventory!

Excellent pre sale communication and information transfer. Experience at the dealership was excellent. I found the location a bit cramped and a bit challenging to navigate the parking area.

Global Imports provides the best customer service experience! They aim to exceed your expectations by providing a wide selection of vehicles to choose from at very competitive prices, and listening to your exact wants and needs.

Phenomenal and lasting experience from the beginning to the end. Ray L was a knowledgeable, professional and patient through this process. Will be back to buy another car.

After a really rough car delivery experience back in July, the team (specifically Peter Bearsch) stepped in and ‘made it right’ in a big way. They have gone above and beyond to correct a service failure, and I’m a customer for life now. At a recent vehicle delivery last week, i was in and out of the dealership in about 30 minutes and was treated like royalty. Well done, guys.

A very modern and well-equipped facility with a knowledgeable and friendly sales and support staff.

Pete Drexler did a great job helping me to explore many options in both choice of vehicles and warrenty//maitenance plans.

The best car buying experience ever. Our salesman Deon DeSouza was the most considerate and accommodating person we have ever dealt with in the car business. And Rich Lander in F&I was phenomenal he helped us beyond our expectations with no pressure. We were skeptical buying on line driving 7 hours from Ohio but the entire experience was wonderful.

Best car buying experience ever, no pressure, easy , knowledgeable.

In my previous experiences, getting my car repaired was NEVER an enjoyable experience ... hidden costs, unexpected delays & up-charges for items not 100% necessary have always left a negative impression on me - I've experienced every possible problem when dealing with auto repairs .... until I met Chris & Chance at GLOBAL IMPORTS BMW. They were - by far - the most responsive, dedicated, professional team of individuals that I've ever worked with in the auto industry and I ended up having a fantastic experience while dealing with a very tricky & difficult automotive repair. Chris & Chance - thank you so much for making this experience enjoyable and for instilling a level of trust with me and our family! We will be back - every time - when we need future maintenance and/or repairs! THANK YOU FOR EVERYTHING!

In my previous experiences, getting my car repaired was NEVER an enjoyable experience ... hidden costs, unexpected delays & up-charges for items not 100% necessary have always left a negative impression on me - I've experienced every possible problem when dealing with auto repairs .... until I met Chris & Chance at GLOBAL IMPORTS BMW. They were - by far - the most responsive, dedicated, professional team of individuals that I've ever worked with in the auto industry and I ended up having a fantastic experience while dealing with a very tricky & difficult automotive repair. Chris & Chance - thank you so much for making this experience enjoyable and for instilling a level of trust with me and our family! We will be back - every time - when we need future maintenance and/or repairs! THANK YOU FOR EVERYTHING!

Thoroughly enjoyed my experience!! Charles, Jean, and the BMW family were superb! 🌟🌟🌟🌟🌟 -Mr. Judah

GREAT EXPERIENCE buying my last three BMWs from Global Imports. Pete Drexler takes his time with me to find exactly what I want and need in my next car.

Andrej and jean were the best! I’m now a lifelong loyal customer They took care of me from finding the right car to making sure I understood all of the terms and details once my other car was traded. Thanks so much Jean and Andrej

Better than “feared” ! Everybody I met &/or dealt with were well experienced or well trained, knowledgeable and professional. No bull poop here. All the staff made the transaction smooth. And, you gotta try the pancakes with bacon & eggs ! Mmmm !

a Pancake breakfast at Global Imports is to die for ! Otherwise, the buying process was better than expected. Knowlegable, well trained, well experienced, Professional !

I had a fantastic car buying experience! Deon DeSouza and Ollie were a great team! From the moment I walked in the door through closing out the purchase, the customer service from everyone was outstanding. I went in looking for a certified preowned, and Deon took his time to find me options that fit my criteria, I was never pressured or rushed, and was treated with the utmost respect. I look forward to being a customer for years to come. A big thank you to Deon, Ollie, Hussain, Rene, and Wade for making this a truly wonderful experience!

I would recommend the Cafe, and the Sales people are nice.

It doesn't matter what type of BMW you have Global Imports will fix any problem that you my have going on with your vehicle, if you need to leave your vehicle they will provide you a loaner until yours is ready, there employee are very helpful and kind.

In and out service! Great facility.

Awesome all around 5 star experience!! Wife and I both cruised out with pre-owned cars on the same day. Will be recommending anyone that asks. Big up to everyone that helped through the purchasing process and a special shout out to Peter and Ferdinand!!!

Global Imports service is the best I have ever experienced in 50 years of dealing with servicing my car. They always live up to expectations. My recent experience with Colin Austin, my service representative was outstanding. Turiya, a BMW genius, is an incredible young woman. Her smile lights up a room and I would hire her if she was not already employed. Great organization that makes what is usually a tedious experience pleasurable.

It was an amazing experience my service advisor Jonathan Watson was great to me. He explained everything, went over the charges and was with me from start to finish. I will definitely come back to service my vehicle as long as their customer service remains the same.

Atmosphere is everything. They genuinely aim to please. Always about the customer, you feel that your business is appreciated

Check Raymond he is AWESOME!!!!!!

Normally, I just hate the car buying experience. The Global Imports salesman, Pete Drexler, was highly recommended to and he didn't disappoint. He made the process easy and even a bit enjoyable. He was a great listener and guided me to the car that best met my professional and personal lifestyle. Pete was low pressure but lots of great technical information. He found the perfect car for me at a very reasonable price

Genuine customer service and selections that were available

Nice cars and friendly people! Special shoutout to Bennett!

👍 Best BMW store in the Atlanta Metro!

Great experience with Bennett Okafor and Business Mgr Robert Rego. Pretty easy transaction to trade in my 2018 BMW X1 for 2019 BMW X3. Both cars really nice just really love the smooth ride and feel of the X3.

Incredible buying experience - Pete Drexler is the man

Easy to deal with. Helpful sales person. Had the right car at the right price. Would shop there again.

Peter Drexler at Global BMW delivered customer service beyond expectations. He guided me through the difficult task of comparing those Ultimate Driving Machines(!). No pressured sales tactics, only genuine interest in what was I seeking to accomplish. His tech manager Wade expertly showed off my 528i features before I drove off the lot. All in all, a fine buying experience.

I enjoyed my dealings with global even though they told me the car I wanted to see was ready for a test drive but could not be found when I arrived. Overall my experience was good except for that one glitch and would recommend globe.

Lambro was the Greatest as usual, he makes everything so easy and he really cares about his clients

I am very happy with my BMW X1. Rick was really nice.

Pete was so patient and helpful!! Justin was ever so efficient!!

I have had amazing experiences with Global Imports BMW. Until recently, all my experiences have been simple, easy, painless including the best sales experience EVER in 2016. However, I am a big believer of you truly see character when there is a difficult situation and it turns around even when you start to wonder if it will. I recently had an experience like that with service with Jamie, Jason, and had some conversations with sales Ty, Jordan, and then Daniel and Chris ultimately. The situation entirely turned around to my complete surprise with Chris and the dealership going above and beyond. At first, I was asking that they value + honor my time and being carless for a week (several research things + waiting NY delays with lots of people needing service). Then, escalating. Then, deciding to simply pay for the service and keep my own peace. Funny thing that was when I got the surprise blessing. It made it that much sweeter as I had let it all go and was peaceful regardless. Thank you Chris and team! And now, we are also talking about other possibilities! Thank you for valuing me and helping me during a struggle. I so appreciate it and will continue pay it forward exponentially.

I had been to numerous dealerships in the city (and elsewhere) and was beyond satisfied with how Global Imports BMW treated me. The buying process was hassle-free and quite simple. After multiple places and driving multiple cars, I can say with confidence I would certainly return. Phenomenal salespeople and as enjoyable an experience as car-buying can be!

My Experience with BMW was very good and I would definitely recommend this BMW dealership to friends. The Salesperson was new but seemed more like a veteran of sales. Great Experience! I Love my 2019 BMW X3!

They always treat you with the upmost respect. Regardless of how your dressed or your credit score. They create an environment of that says class and Luxury. Bennett Ogofor is the best make sure you ask for him!

There no hassle pricing as well as a friendly environment but most importantly my sales person Travis who helped me get my first BMW and dream car. Thank you Travis for a great experience.

There no hassle pricing as well as a friendly environment but most importantly my sales person Travis who helped me get my first BMW and dream car. Thank You Travis for a great experience.

I have always enjoyed doing business with this dealership whether it has been to purchase an automobile or having my automobile serviced. They treat you with respect and make you feel as though your business matters to them.

Well ABOVE Average - Highly Professional, will Only Take my BMW To Global- Ask for Tony & Or Chris- Fair, Straightforward, and efficient- Recommend! -Mike J- Atlanta

I really appreciate the time and patience Travis put in helping me select my new car.

The vehicle I purchased was a good value buy. The Sales Team was friendly.

Professional, timely and Thorough

I highly recommend Global Imports BMW. Our experience with the sales staff was seamless and the customer service was excellent. Sam Kimbro and Rick Hern took the time to explore all our options and help us determine which vehicle was the best fit for us. This was by far the best car-buying experience we’ve had. I’ll never go anywhere else in Atlanta!

I absolutely recommend this place! I’ve purchased my past BMW’s from Naples BMW and South Atlanta BMW. Global Imports BMW has been the best out of the 3, BY FAR! My salesman, Bruce, was so friendly & helpful from the 1st day we spoke over the phone regarding my Z4 roadster that I did end up purchasing. He answered all my questions & returned all my calls quickly. My buying experience was very positive & I left the dealership feeling very good about my purchase, which was a 1st for me. I will be returning for all my BMW’s future needs. 👌🏾

Everything about purchasing my 2019 BMW from Global was excellent. Deon DeSouza, my sales specialist, was proactive, informative and engaged throughout the process, and was an absolute joy to work with. He knew the technology deeply; he demonstrated the car's capabilities with the confidence of a seasoned pro. I love everything about this car. This is my first BMW and I am loving it. As long as we live in the Atlanta area, I will not lease or buy a car from anyplace other than Global, and as long as he is working there, I highly recommend that you ask for Deon as your sales rep. Thanks Deon!

I greatly enjoyed my experience at Global Imports. They were EXTREMELY helpful and informative. Made the entire process seamless

Great sales staff will work with you

Our sales person, Lambro.Mitsilenkas, was terrific. If you at3 shopping for a new BMW ask for him!

Crystal was the best sales associate we’ve ever worked with for the 10 cars we’ve bought over 30 years at any dealership. Her product knowledge and focus on helping us find the right car and features was priority 1. We spent two weeks shopping cars and dealerships and Crystal and Global BMW were the only ones who didn’t start the process off with”how much are you willing to pay if we have the car you want today”. By the time we got to negotiate pricing,their no haggle offer was at invoice with an additional factory incentive of $3,000 to get use way below invoice with no high pressure up-selling, extra fees or hidden charges or pushy programs by the finance manager either. We ended up ordering a custom built car which arrived from the Spartanburg, SC factory in less than three weeks. We look forward to working with Global BMW and their great staff again many times in the future.

Fantastic experience and got a great deal on a new X3 as icing on the cake. Percy, our sales rep was top notch and went over and beyond to ensure our satisfaction upon departure. He made the deal work out to our advantage even though some incentives didn’t qualify. I did weeks of research on a proper price point for this model car and was offered a deal I couldn’t say no to. My wife detests going to dealers when car shopping but she loved being treated like a princess and we left satisfied with the price and impeccable customer service we received. Very highly recommend this dealership...ask for Percy. He is awesome!!!

Mladen Drobac is the sales person to go with. A+++ Customer service!

From the time I walked in and left, Mr. James Boykin made me feel like I was at home. I would recommend this sales representative and dealership to anyone that is interested in buying a top of the line, world class BMW.

I can not say enough good things about the service department! I was visiting Atlanta on business four hours from home when I got off the exit my check engine light came on and my car would not accelerate. I had only had my car for three weeks and now I was stranded out of town with no car add another 4 Hour Dr. to Charlotte for a mandatory class that I could Not Miss or I would have to start the whole session stylist program over! It was my Last class before graduation! It was a Saturday and my class was on Monday. The service department worked on my car all day on top of there already booked schedule and bent over backwards to help me get back on the road❤️❤️❤️❤️❤️ I do not know what I would have done without them! I truly can’t thank them enough for everything they did for me❤️❤️❤️ I will forever be grateful to them❤️ hearts of Gold❤️. Thank you boys so much for not saying you didn’t have time❤️ I would still be down there with no place to stay and no car❤️ I was beyond blessed to be here with these girls! They are Rock stars in the hair world! Next month we will be in Las Vegas for #futureLove with THE Kevin Murphy!!!!! Then next month after we will be celebrating at graduation❤️❤️. Praise God for all the extra work #GlobalImportsBMW did to Get me there on time!! If not I would Not be Graduating!!! ❤️❤️❤️. I Love Them ReaLLY!!!

I enjoyed working with Andrej the sa, Lensman I enjoyed working with Andrej the sales rep and Wade the BMW Genius but the process of finalizing the sale took an inordinate amount of time even though we had agreed on the terms...more than 2 hours.

I loved how smooth the process was and I’m enjoying my new ride! It’s my first and runs like a dream! Alexis, Wade, Robert and his team did a great job. I’m very pleased.

Great service from start to finish. We went to look at the car and Rick had a hanging VIP sign in the window that my son was impressed with. A very small thing to do but a memory he will always have. The facilities are great and in a good location, easy to find as we were from out of state. That entire staff was friendly and professional, thank you for the experience and courtesies provided!!

Alexis Walls and her colleagues were friendly, thorough and accommodating. A trainer took me through all the bells and whistles on the car, of which there were many. Love that it parks itself!

Global Imports was wonderfully helpful in helping me make a decision about purchasing a BMW. I had been driving a volvo for years so it was challenging to begin an entirely new search. Morris Evans made the process much easier by explain the pros of the car itself. The 230i is perfect..great ride..very easy to maneuver... The costs were straightforward and easy to understand.

Very helpful staff, customer-oriented buying experience. Waiting facilities are large and comfortable, and a snack bar is available. Large selection of cars both inside and out. I have bought 4 new BMWs from this dealer; I have no reason to seek a different dealer.

I had such a dreamy experience at Global Imports BMW!!! I have bought cars from other dealerships before and this was much more of a quick & easy experience. I believe this had a lot to do with the men I was working with- Michael Adelman listened to everything I had to say and worked hard for me with my budget that I was on. He was very attentive and answered my MANY, many questions. Not once did I feel pushed to make a decision- very respectful and helpful with everything. Hussain Akbaralli was the exact same way- he handled all of my paperwork and got it done so quickly so that I did not have to spend all day at a dealership signing paperwork like I have in my past. I now have my dream Jeep Wrangler unlimited and had a very pleasant experience at that! Highly recommend this place :)

Great job, great people to deal with, great price and very professional .

Great experience. Tyrone was able to help with a lot of questions I had.

Awesome experience and the staff was great. Made buying a car super easy.

James was great. Everyone there was efficient and professional.

Service appointment today! Can't wait to test out the new 2019 X3 model soooo stoked � s/o to Bennett for being an amazing sales rep!

Chrystal was very helpful. She was honest, did not put any salesperson pressure, and kept looking to find the right car at the right price for me.

I wanted to take a minute and rate my experience at Global Imports BMW. I had a 5 stars experience, the process was smooth and painless from beginning to end. More specifically, I would like to thank Daniel Cousin, my salesman. He was extremely kind, genuine, and most importantly a true professional. I had been to many dealerships in the past month, but we returned to BMW and appreciated the attention to detail given by Daniel Cousin. His approach was relaxed, and we felt no pressure at all. Thank you also to the Sales Manager and Finance Manger that helped me find a way to make it work in my favor. Global Imports and Daniel Cousin, know how to take care of their customers. A Sincere Thank You!

SALES PEOPLE ARE VERY KNOWLEDGEABLE, HELPFUL AND VERY FRIENDLY. MY EXPERIENCE WAS VERY ENJOYABLE

Great sales and service experience so far with Global. Percy Sledge made the purchase process pretty easy and Rich Landers handled the finance portion of the deal smooth. And to top it all off, the BMW Genius really provided some helpful information on our new X3 and all of its associated technology. All in all, a great start to BMW ownership.

The entire staff that assisted us were very professional and they treated us with respect. We are very pleased with the dealership especially Robert Rego our sales consultant.

We were looking for a used auto and ultimately decided to purchase a new 328d. The decision was made based on our interaction Client Advisor with Robert Rego. He listened to our needs, provided test drives and answered all our questions, in person and via e-mail. There was never a delay in getting back to us and he made sure we had the information we needed to make a wise decision. When it came time to get to the bottom line, he brought us a price that was fantastic. We spent more than originally intended but feel it was well worth it and are extremely satisfied with the car and the buying experience. Thank you Robert!

We went in looking at a specific car and drove out fully satisfied and appreciate of the team in getting us into our new to us car! Our sales person Greg was truly our advocate and extremely helpful in getting our deal done, and Hussain was a pro in getting us settled into financing and warranty needs. This was our first BMW, and so glad we made the drive to see these guys!

I was a remote buyer from Orlando, Fl. From this perspective, Global Imports was amazing. They had a larger selection and had the specific vehicle I was looking for, whereas, I was unable to find it locally. Travis, in sales, made agreeing on a price quick and painless. The paperwork was FedEx back and forth and the car arrived a few days later. Unfortunately, the car arrived with damage that happened during transportation. (Which is very rare, apparently.) Kellan, the sales manager, asked how they could make this right. (Even though it wasn’t their fault at all.) They found another vehicle, with the same features, at another dealer in the southeast and arranged for this to be shipped to me as the replacement. I would HIGHLY recommend Global Imports for their fantastic customer service!

Travis Robinson and Rene Hesse made choosing this dealership a great decision. Both were helpful, polite, and open about all the bells, whistles, warranties, costs, etc. I would do business with them anytime.

I have purchased used BMW Series 3 convertible from dealership and the experience was excellent.

Treated me Great. I was impressed with friendly employees and their willingness to please. I read reviews before going there and from friends that live in the area, not all was 100% positive of course, but truthful and sincere. My experience was far better than expected..

Global BMW is one of the best dealer I ever used and I been buying cars for 40 yrs. my sale personPete Drexler is DOPE. A true PROFESSIONAL

I really enjoyed my visit to dealership no pressure

I purchased a BMW X6 at Globe in Atlanta this past Saturday, and so far I am enjoying the comfort the X6 offers. Our client advisor, Tyrone Jernigan greeted my husband and I with superb hospitality and professionalism. We told him what we were looking for and he knew exactly what I needed.

Mr . Shawn Labauf was an extremely courteous representative of this dealership . He kept me informed n did exactly what he stated that he would .I’m thoroughly pleased n I recommend this dealership to all of my contacts ��%

Global has always been helpful. From having my older cars serviced to buying my new 2019 X3 April 28. Thanks for everything!!

Went to Three BMW dealers before finding Global Imports. Global imports knows how to treat there customers. Excellent dealership, highly recommend them.

Dealer and sales team are above bar. No pressure sales. Just good customer service with my needs as their main concern. At the end of the day we got a car and deal we could not turn down. We will certainly be back.

Rick was GREAT. He worked around my crazy schedule, did what he said he would do and anticipated all my questions.

The service team is very professional, customer-service oriented, detail-oriented, and generally just great to be around. They took care of me as well as they took care of my M4, so guess what... they earned my service business moving forward. I’ll definitely drive out of my way to have this team take care of me in the future. Kudos!!

Everything was good with the dealer and sale person

Ricardo Alvarez was our salesman. He went above and beyond for us. Ask for him if you are considering buying a BMW from Global.

I took my car in for a diagnostic and the service advisor, William Houston, was awesome. He was very knowledgeable and professional and considerate about my concerns. After leaving, I felt so much better and will definitely continue to be a BMW owner, as long as William can be my service advisor. He is by far the best advisor I have encountered. Thanks so much WILLIAM for advising me and sharing your expertise.

Chris Byers was the most professional and helpful sales professional I have ever dealt with. He has a customer for life.

Thanks to Robert the process was extremely simple and fast.

My visit was great at BMW Global.. thanks to Will Houston, he was great taking care of me! Came in with engine light on and his communication was great! We took care of the repairs and now im riding clean w/a fresh wash. 1st class experience and very professional. Go see Will, he will take care of you! 335i convertible

The Global Imports Team is Excellent! Charles Reed our Client Advisor is Fantastic! He is very knowledgeable of all the inventory. As well as professional, friendly and personable. Charles answered all our questions and has continued to do so since the sale. We will definitely recommend Charles to our family and friends. Renee Hesse our Finance Rep is very informative, as well. Renee took the time to explain everything in detail and answer all our questions. Sometimes more than once with a great attitude. Umar Younus our BMW Genius did a terrific job for his detailed review of our new BMW.

I had a wonderful car-buying experience (without my father.) I appreciate Mr. Charles Reed's high level of professionalism and helping me feel at ease. This was a very smooth process ¿

Excellent experience William Odom was wonderful to work with.

Very easy and great experience! Definitely recommend working with these guys on if your considering the ultimate driving machine, a BMW!

Everything about leasing my 4 series from Global was excellent. Lambro Mitsilenkas, my sales specialist, was proactive, informative and engaged throughout the entire process, and an absolute joy to work with. He knew the technology deeply; he demonstrated the car's capabilities with the confidence of a seasoned pro. The car was delivered in a state so pristine that you could have conducted surgery in it. I love everything about this car -- it's been a few years since I last leased a BMW, but I am hooked for good this time. As long as we live in Atlanta, I will not lease or buy a car from anyplace other than Global, and as long as he is working there, I highly recommend that you ask for Mr. Mitsilenkas as your sales rep. Full stop.

Great Dealership!!! Sales manager was great too!!! Would recommend to anyone.

I love this place, the service department has been the best experience of all BMW dealerships in the metro Atlanta area!

these guys worked with me on the cost and advise me how to prioritize work on the vehicle and when I gave him the green light to hit the ground running. Sean and his team are awesome!

I took my car in for service and the service advisor, Arnold Xayphengsy, took really good care of me. He was very courteous, efficient and worked fast to get me in a loaner so I don’t have to sit around. His manager, Chris Davis, was also very professional and knows how to provide great service. Very good experience! Good job guys. Thank you.

Great experience from the time I first walked in to the dealership until the time I drove off in my new car. Greg Petty was great. Upfront on cost, with no hidden fees. Easy and prompt buying experience.

Great experience from start to finish. Completely satisfied.

Not willing to negotiate very much Overall experience was good Loved my salesman GREG Petty

Great experience! Willie Coleman, Morris Evans sales staff, Sean B in Service ,finance Damien . They were all very courteous and professional. We are very happy about our purchase experience with this team! Thank you ATL.BMW

My service advisor William Houston was very helpful. He made sure I knew what was going on with my vehicle and made sure that I knew the process. Great place to take your vehicle!

Will was patient and very friendly. I arrived earrly at the gate and he I confirmed hours since SIRI told me they didn’t open until 9. Will took care of car and was knowledgeable of the recall issue I had forgotten about.

We were treated in a professional but personal manner, everything was covered well, and nothing hidden. The focus was our needs not the dealerships profit. Travis was about as good as it gets, when you are in need of honest helpful assistance. We could not be happier.

As usual Pete Drexler was such a great advisor and got me into a new car in less than two hours. So, I made the dinner reservation and avoided the wrath of my wife. Everything went smoothly right after the book without any sales pressure. 5-star experience!

Purchased BMW 535i M Sport from Global. Morris and Hussain were great in dressing my specific desires regarding Warranty and Service. Post purchase market research showed that I got a better than fair deal with an exceptional and fully loaded vehicle!

My service advisor Eric McCoy was great! He had a great attitude and was extremely friendly!

Will Houston was extremely customer-friendly and made sure I received the services that I needed. After a rough start with attempting to get my mirror repaired, there was one person that went above and beyond lto get me in the shop and get it taken care of in a timely manner. I highly recommend this service advisor and this is who my husband and I will use to service our BMW’s moving forward.

Ray at BMW Global Importa was great! Excellent customer service and understanding of what was important to me.

I like the way they treat a customer. My sales agent Ric is a very nice guy and he gave me lot of discount on the vehicle

Best experience ever in purchasing an automobile with Tyrone!!!!

Very fast and friendly service, the representative addressed all of my concerns quickly and the car was ready when promised. I will definitely bring my vehicle back in the future.

Excellent customer service. Arnold X.was my advisor who was very knowledgeable and provided 5 star service. Great facility....will definitely return for services in the future

Outstanding sales, great customer service, great food (lol), very nice, made sure I had all information. Kept me updated while I waited on my car. I’ll be coming here for my next car � thumbs up � thank you Alexis & Nubian �

Global Imports really focus on customer service and provide an environment that's relaxing and comfortable while shopping for a car. Thank you!

Great service. Nice car selection !! From the moment you walk in to the moment you close the deal they showed me respect . I like the fact that there wasn't a lot of pressure on me to buy. I felt good all the way!!!

Brandon was service advisor and did a courteous review with good advice.

The whole buying experience was amazing. Justin was awesome, from setting appt to the actual buying experience. I think I would buy a car from here again.

I was looking to lease a BMW and was referred to Global Imports. It was hands down one of the most pleasant and stress-free car buying experiences that I have ever had a dealership. I felt very valued by the whole staff. I had the pleasure of working with Robert Rego in sales who was knowledgeable, honest and thorough. I would definitely recommend Global Imports if you are looking to purchase a new car.

The Williams couple came in today to trade in and received excellent customer service with the purchase of their vehicle. Thanks Global Imports BMW!!

Purchased my X3 from Global Imports, salesman Travis Robinson. He was knowledgeable, patient, persistent but not pushy, and overall very pleasant to deal with. The finance manager was also quite pleasant. Overall, I'd highly recommend Travis as your sales person, you won't be disappointed. I've owned BMW's before, and it's a pleasure to be back in the "family"! Global Imports takes really good care of family!

I had spoken to one of the salesmen, Rick Hern, on the phone a few times but had not made it in to see him in person until last week. I went in to start my car-buying process, figuring it would take me a few weeks to find the right one. I found the perfect car for me and Rick was great. I ended up buying my car that very day. The process was easy and everyone at Global Imports BMW was wonderful! I would highly recommend this dealer for great service, value and selection!

Rick Hern was an amazing sales rep, extremely helpful and courteous. Excellent customer service all around.

Tyrone was an absolute pleasure to work. I¿ would highly recommend Tyrone as your sales person. Also, Mr. Ingram, Finance Manager, was very nice as well.

The best experience always!!! Pete Drexler is an amazing salesman and never lets me down!

Everyone at Global was friendly and easy to do business with. All were very good listeners and really cared about having a happy customer. They weren't just trying to close a deal. A couple of employees stayed after hours on a Saturday night to get the sale done and they even seemed happy to do so. It was a very good experience.

Great new car experience. Like most people, I hate car shopping but Justin Oliver made it easy! No high pressure sales; instead, Justin offered to help every step along the way.

Got the great service and support from Ricardo Alvarez!

We met Robert Rego today in our first visit to Global BMW. He was very professional, knowledgeable and patient with us. There was no pressure to complete a deal and I highly recommend Robert if you are in the market for a BMW!

My son gave me the name of Kunal in sales as some of his co-workers had dealt with him. It was a great experience. I have to admit I had been to Global 7-8 years back and did not have a good sales experience but this was totally different. Kunal took his time and with his GSM gave me a great deal on just the car I wanted. I would highly recommend Global and Kunal.

Left another BMW dealer for Global and haven’t looked back since. The sales representative, Travis was very patient with me and very helpful in getting me the used car that I wanted. He also stayed well into the evening to go through the cars options and setting. I actually learned of things my older BMW had that the previous sale person neglected to point out.

Had a very positive experience when buying a Certified BMW. Kunal (salesperson) did a great job and him with his GSM put together a deal that I was very happy with (fair trade and good price for new car). The paperwork took a little longer than I expected but I understand they were having some slow computer problems.

Upon arriving at the Global Imports BMW facility, I was given true "Gold Star Customer Service". My Client Advisor Nubian Holmes, was extremely helpful and knowledgeable regarding their current BMW inventory. Nubian along with Victor Traitel presented a very affordable offer on a 2017 Convertible that I could not resist. The financial documents were generated by Rich Lander in a prompt and timely manner. The overall process was very smooth and effortless. I have been and customer at Global since 1999 and because of their "Gold Star Customer Service, I will continue to sing their praises. Kudos to Global Imports!!!

Upon arrival at the Global imports facility, I was given truly "Gold Star Customer Service". My Client Advisor Nubian was very helpful and knowledgeable. Victor and Nubian presented an affordable offer on my 2017 Convertible that I could not resist. I have been a repeat customer since 1999 and I will continue to sing their praises!

Friendly dealership. Alexis was great. Nubian went above and beyond. Wonderful car.

It’s a great place to get your car serviced. The advisors and technicians are great. The best loaner car fleet. They know how to take excellent care of their customers.

Great dealership with caring staff! I really enjoy the experience here.

Nice dealership and nice people. I got a great price and I'm extremely happy with my car. My sales guy Parker was great and so was my fi manager

This was a great buying experience I would recommend it to anyone looking to purchase a car

My wife went in looking for a BMW convertible. Rui was great throughout the whole process. Knowledgable about the car, made a fair deal and walked us through every step of the way.

I was paired with Ray Lawson and he was a fantastic car specialist. He got me a great trade in value for my car and made my new car experience great! I felt comfortable with him and he answered all my questions! I was able to learned a lot, he showed me the CarFax immediately. Also, I had a smooth buying process as well. Also. I had a great experience with the business manager, Damion Ingram. He gave me a good outlook on maintenance plans so that it will save me from having to pay large out of pockets cost just in case something happens.

Justin Oliver really took care of us. He was very professional, patient, courteous and very informative. He listened to us (very important). He offered options. He is very knowledgeable about BMW cars (product knowledge is a plus in our book). He was honest and respectful. He knew we were serious buyers. Justin was not just doing his job. He was making sure we were comfortable in making this large purchase. This young man impressed us tremendously. In our opinion, Justin is a great asset to BMW Global Imports. It's hard to find car salesman with such professionalism. We will definitely refer Justin Oliver as the go to guy at Global Imports when considering buying "the ultimate driving machine". Thank you again Justin!

Wonderful dealership and people that work there. Parker Bomar was extremely helpful with the car buying process and there is no one out there that knows as much as him about these cars.

I have purchased many vehicles in my lifetime, and no business or dealership is perfect, but what separates this dealership from any other one I've ever visited is their management team. No matter what kind of issue you're having, someone from management is ALWAYS available to talk. It doesn't matter if it's at night or on the weekend, they will promptly give you a call back and do everything in their power to make the situation right. It doesn't matter if the issue is small like a rebate you're inquiring about or whether it's big like the actual purchase of a vehicle, these guys are A+ and will take whatever time is needed to discuss things with you. I have purchased two M240i vehicles from this dealership in the past 8 months and would never do business at any other BMW dealership out there! Their service dept is second to none (very organized, clean, professional, and modern), the ladies who greet you when you walk in the front door are very friendly and professional, and the layout of the facility, the customer lounges, and the cafe and coffee machine are all huge pluses as well! So, if you're in the market for a new vehicle, don't waste your time anywhere else because this place is great whether you just have questions, are looking to purchase a vehicle, or need service for your vehicle. But, most importantly, if a mistake is made or a problem arises, you'll have the comfort of knowing that management (Jarred S. and Jim W. in particular) will step in immediately to help resolve any issues.

Chris was phenomenal. Super quick with his responses, his professionalism was Superior. I got the deal of a Lifetime on an M3. Way better experience from the other cars I bought at the other BMW dealer in town I will never go there again

I had a great buying experience with Parker Bomar. He made the process really easy and helped me get a great deal.

I have purchased many vehicles in my lifetime, and no business or dealership is perfect, but what separates this dealership from any other one I've ever visited is their management team. No matter what kind of issue you're having, someone from management is ALWAYS available to talk. It doesn't matter if it's at night or on the weekend, they will promptly give you a call back and do everything in their power to make the situation right. It doesn't matter if the issue is small like a rebate you're inquiring about or whether it's big like the actual purchase of a vehicle, these guys are A+ and will take whatever time is needed to discuss things with you. I have purchased two M240i vehicles from this dealership in the past 8 months and would never do business at any other BMW dealership out there! Their service dept is second to none (very organized, clean, professional, and modern), the ladies who greet you when you walk in the front door are very friendly and professional, and the layout of the facility, the customer lounges, and the cafe and coffee machine are all huge pluses as well! So, if you're in the market for a new vehicle, don't waste your time anywhere else because this place is great whether you just have questions, are looking to purchase a vehicle, or need service for your vehicle. But, most importantly, if a mistake is made or a problem arises, you'll have the comfort of knowing that management (Jarred S. and Jim W. in particular) will step in immediately to help resolve any issues.

Willie Coleman lead us through the buying process like he was selling the car to his mother! We couldn't have had a better buying experience. I'll buy all future cars from Willie. He made a commonly stressful experience fun!

I have the highest praise for Matt Fink and the Global Imports team. My car purchase was a breeze due to the quality of the work and dedication shown by my client adviser and the finance team.

Global Imports Service Department has got to be one of the World's Best ever in Customer services...Everyone employee displays impeccable services no matter the job! THE LOANER DEPT. Is extremely prompt and always greets all Customers as VIP'S...makes sure you are in a clean safe car ! No matter what your needs Are, When you enter the doors of Global Imports Service Center, you are treated as a VIP. Whenever your car is serviced, it IS guaranteed to operate like NEW and LOOKS like new! Cassidy Lang, my service advisor keeps me updated on what is needed, the cost and how long it will take to complete the job before he gives the Tech the okay to start the job. Bottom line, Global is impeccable...My immediate family has 5 BMWs ALL PURCHASED & SERVICE AT GLOBAL IMPORTS! Planning my next purchase real soon..2018!

Come and visit us and ask for Ricardo Alvarez! Here is my direct phone number 787-667-5175 call or text!

Love the cars...like the fast service! Thanks to Ricardo Alvarez

Hands down the best car buying experience I have ever had

Jared made my buying process a breeze will buy my next Bmw from him for sure

Loved Matt Fink, he was the best! He was so professional and very personable. I would gladly recommend him.

This was my first experience dealing with Global BMW and I can honestly say I am impressed. I personally work in the automotive industry so I appreciate good customer service. I can see why people keep coming back. I’ve been working with Ricardo and Victor in the new car sales department. Both gentleman have been professional, courteous, and honest. The new M3 I ordered is currently being built and I’m looking forward to taking delivery at the BMW Performance Center. I highly recommend you go see the staff at Global BMW for your next automobile purchase.

It's a great and friendly group of people, to do business with.

Bought a new 2018 BMW M3 online from Global Imports BMW. Had some hiccups getting some documents on time but overall things went fairly smooth. Communication was good. Car was delivered pretty quickly.

Great dealership and people. Definitely recommend !

I had a phenomenal experience purchasing my new BMW. The service was great and the car is amazing. Thanks and I will pass you guys on!!!

My purchase of my new X1 was fantastic. We were in and out in a few hours and the service was phenomenal. To top it off, I love my new X1. It drives great, has excellent gas mileage, and looks fantastic. Thank you so much for the great service!!!

I went for a routine service, the agent assigned was really good, explained what would be done, covered all required and if there were any questions or requests to be placed for service. Assisting with shuttle for drop & pick up. He was Polite, crisp & to the point. Thank you Eric ! Note: Schedule an appointment before going, walk-in experience has not been that good.

I had an appointment for an oil change and my experience was great. I was in and out under the time frame they gave me. My service advisor went above and beyond by finding a lost item that fell under the backseat. Always great service. Thank you Global!

Great experience on every visit. I wouldn't buy a BMW from anybody else!

Ricardo and Victor... amazing!!!! Customer service- superior Great deals Fantastic inventory I feel like I stole my 2017 BMW X5

Drove all the way from Tamarac, FL to do business with them. Had a wonder experience with Rae, Morris and Husain!!! Thank you guys for making our visit exciting. We'll definitely be back!!

The original sales person that helped us was not knowledgeable at all and didn't follow through with his promises. Luckily, we got a new guy and he was great. The business manager over the financial contract was superb! Very pleased with the service from Eric and Damian.

Efficient, proficient, accommodating !!! I called the tire advisor after 2 on a Thursday afternoon in a panic and he was very pleasant and accommodating....

Zac is wonderful and a pleasure to work with. He was professional, did not push anything on us that we didn't want, and was very easy to communicate with. He followed up after our initial visit, and we walked away with a wonderful new X3! It was a fantastic experience and we will be going back to him with all of our driving machine needs.

Again, Global Imports service was easy and convenient. My SA was Jeff Woo who was extremely knowledgeable and courteous. I would highly recommend Jeff and Global Imports for your vehicle servicing. In addition, the entire staff from porter to loaner car specialist to receptionist were also fantastic.

I can't say enough positives about my purchase experience! What an easy no hassle experience for me! I purchased my car from my home in Knoxville and did not have to deal with travel to the showroom. Mr. Jim Wester provided such professional support and made this transaction seamless for me! With the fantastic help of Mr. Rick Hurn I could not have been in better hands. Being a woman purchasing a car, I have experienced very negative experiences in the past, but that did not happen with this professional team! I can't stress enough how easy my purchase was. They answered my calls and text immediately. I completed the paperwork they supplied by FedEx and sent back to the dealership on Saturday, they received it on Monday, and my new X3 arrived at my doorstep 1st thing on Wednesday morning!! I am extremely happy and can't recommend Jim Wester and his team enough!!

I was soooo pleasantly surprised to see you scooped up Thomas, my previous Honda service advisor. That was a total SCORE for you BMW. He really cares about people and their cars. As a single woman, I trust him implicitly...as he's honest, conscientious, thorough and timely. Glad my car is back in his hands! 👊🏼

Found our 750i online on cars.com and drove to Atlanta to look over the car and trade our X5. Rick took great care of us and during the process and everyone at the dealership was extremely helpful!

One of the important reasons for buying a BMW is the service you can expect from this dealership.

They were very professional and courteous. They also washed and vacuumed my car even though it was just an airbag recall replacement.

This was my first visit to Global BMW. I have taken my auto to Nalley BMW several times since relocating to Atlanta, as Nalley is only about 4- 5 miles from my home. However, the customer service I received at Nalley had gotten increasingly poor. So, I decided to try another BMW service department. The process for making a service appointment with Global was impressive and efficient. I made my initial contact via the internet. Soon thereafter, I received a telephone call from Global to schedule an appointment. I was promised a loaner vehicle with my scheduled appointment. After making a similar appointment with Nalley, I learned at the last minute that Nalley doesn't hold loaner vehicles, as they are "first-come, first-served." When I arrived at my appointed time, I was somewhat quickly approached by an advisor who checked me in and informed me that Global is running about 40 minutes behind on loaner vehicles. He took me to the customer lounge and informed me that someone would comtact me. Eventually, I received a BMW loaner vehicle after a 75-minute wait. I don't hold that against Global because customers often do not return loaners at the agreed upon time, and Global wanted to wash and vacuum out the loaner before delivering it to me. My suggestion to Global is that they get back to the customer periodically to let them know the wait for a loaner is going to be a little longer. Overall, I'm impressed with Global BMW's focus on customer experience. It is refreshing. I truly hope that focus is consistent. I didn't give Global 5 stars because a couple of advisors/employees passed by me without any acknowledgement or greeting while I stood outside my auto in the service mall. Every customer wants to feel valued. An easy way to contribute to that feeling is a simple greeting with a smile. If an individual find that difficult to do, should they be working in customer retail?

Great Experience will take care of you! Will come back and purchase again!

Jim Wester was very helpful and accommodating! We loved working with him and will definitely be back!!

Was looking at a 2007-08 BMW 335i looked nice drove well and great customer service but a few days before i was going to come back i found out i was moving and so much of my down payment was put towards moving expenses, once i get enough saved up again i will highly consider this dealership

Great service, sales representative Hussain was super helpful. I'd come back any time

Extremely Professional! Travis is a class act over there! His customer service was on a very high level.... then there's Finance..again , such a pleasant experience... Extremely Professional!!

Ricardo Alvarez was excellent. I traded my tesla for a 650i GC.

Excellent experience. I came into dealer to look at a used car and drove away in a new 430.

excellent experience overall, I have bought several cars there before

Just bought a new X3 from Salesman Zak Reitzfeld. Great price and service. Thanks

We found a 2017 X3 and a very good price and Travis Robinson did a great job of being my "eyes" on the ground since we live in St. Louis. He walked around the X3 and described, in detail, every piece that I asked him to check. He was VERY precise and helpful and "sold me" on it over the phone. We left early from STL and it took about 9 hours with our trade-in in hand and the entire process took about 4 hours to complete. I felt some pressure with the Finance part to add some services that I wasn't interested. This entire time should have been shorter but it is what it is. Travis was quite a host and a very good sport after all the ribbing we gave him. I will keep him in mind if any friends need a vehicle.

I have been to this BMW dealer on several occasions. I chose this dealership because they are only 1 of 3 in the area. If not for their location I would have went some where else. I first started 3 years ago when I was looking to lease a vehicle. I went into the dealership back then and not one person acknowledged I was there. After 30 minutes of walking around I asked a gentleman that worked there if there was someone I could talk to. He said one moment, 15 minutes later no one, I walk out and purchased my car at a completely different car maker. On this recent purchase, I wanted a BMW. I went to this dealership 4 times and the same thing happened each time. Finally I logged onto the website, did a click to chat and asked to make an appointment with Sam. I went to my appointment and 4 hours later drove away in my car. Sam is the sole reason I purchased at this dealer. I had preconceived ideas on how this was going to go. In the beginning of my conversation with Sam I was direct with a lot of attitude. Sam sat, he listened and our dialog began and within minutes I no longer felt like any other customer. My money and my time were valuable to him, and in the process he sold me a 2017 BMW 530I ! . Thanks Sam! The reason for the 3 star and not 4 or 5 is because this dealership can seriously work on acknowledging a potential customer when they walk through the door. They can make people feel welcomed and wanted at their dealership. Would I recommend them, I'm still on the fence about it. We will see since my dealings with them are far from over. But if you have to go do 2 things first; 1- make an appointment and 2- go see SAM!!

We found a 2017 X3 and a very good price and Travis Robinson did a great job of being my "eyes" on the ground since we live in St. Louis. He walked around the X3 and described, in detail, every piece that I asked him to check. He was VERY precise and helpful and "sold me" on it over the phone. We left early from STL and it took about 9 hours with our trade-in in hand and the entire process took about 4 hours to complete. I felt some pressure with the Finance part to add some services that I wasn't interested. This entire time should have been shorter but it is what it is. Travis was quite a host and a very good sport after all the ribbing we gave him. I will keep him in mind if any friends need a vehicle.

Brought my car in for recall work. While my service writer was very professional and polite, I received it back with incomplete coding. When I called the service department after getting a code related to the recall they had just preformed the person who answered the phone was rude and unsympathetic. They did offer to book me an appointment where I could sit and wait to have the new issue diagnosed. But after the way I was treated at the initial pick up, the incomplete work, and my follow up call experience, I wont be back. Update: The service director contacted me and requested a chance to correct any issues. I just picked my car up this morning and it appears the codding issues have been resolved. Again the service writer and managers where very customer focused. We all make mistakes, being willing to own up to them and make them right is rare theses days.

Overall a great experience. Willie really helped find the exact car I wanted and neared with me through test driving so many cars (including the same model on three separate occasions). Quick and easy purchase process. Best prices on the car that I could find and fully loaded. Will be making my next purchase through them. Thanks again, Willie.

Justin Oliver, our client adviser, was outstanding to work with. He was very accommodating in every way. Our certified pre-owned care looked gorgeous when we took delivery. It was an excellent experience. And let's not forget the excellent cafe. Great value for the money.

The service keeps getting better and better. I took both of my cars in the last 10 days and both times they delivered greast service. Well done

Global Bmw is excellent Pete Drexler is a super advisor

This was the best car buying experience I've ever had. Travis Robinson was an attentive sales advisor who paid attention to my wants and needs in a new vehicle. He helped me narrow my search down and pick the vehicle that was perfect for me. This is my second BMW and I get the feeling I'm going to love this one just as much as I loved the first. Thanks Travis!!!! You're super Covfefe :-)

My son was looking for a 2006 330xi with manual transmission for a good price, found one at Global BWW loaded with options, clear car fax and well kept and maintained, it was worth it to fly there and drive back to Colorado. Excellent people at Global BMW! Ray was very enthusiastic and helpful over emails, text and phone calls, once we arrived to test drive the car it was more than we expected, very happy with our purchase!

Great experience at Global Imports BMW! Definitely will always return again. Worth the drive to Atlanta. They went over and above to meet our needs! Extremely customer focused!

This was a service appointment. Jayson Wyche in the Service Department took excellent care of my car and me.

Kyle McCall is the best Service Advisor. My wait is never long. If my vehicles service requires an extended amount of time, the shuttle is available to take me to the mall or I can reserve a loaner. Love � this dealership. It's always clean and mostly everyone is super friendly and welcoming.... ������

I had a great experience with 3 series at global imports. I dealt with a guy name Ryan Burke he is the best I have dealt with this far. They are always trying their best to keep customers satisfied I also recieved a great carwash with the deal. So no complaints my way!!!!

Clean and accommodating facilities. Friendly and professional staff.

I was extremely happy with my experience this time at Global. Gary Stevens is an excellent service advisor and made sure everything went smoothly.

We worked with Lambro Mitsilenkas on buying a CPO BMW, and his knowledge and experience was unparalleled. He helped us find exactly what we were looking for, and he made the process easy and enjoyable. I would definitely recommend both Global BMW and Lambro to anyone in the market for a new or CPO BMW.

BMW Global Imports is always professionals. They deliver great customer service.

I have a BMW that is still under warranty. I have had good experiences with Global Imports BMW's service. Was really impressed with Jeffrey Woo. Although my BMW is or was a new vehicle with a 5 year warranty. So far, no issues.

As always, Ryan exceeds and surpasses all expectations.

I've always had a great experience at Global BMW. Ryan, my Service Advisor, was responsive and kept me informed. Brandon, the Service Manager, is excellent at his job and the entire team is always courteous and attentive. I would absolutely recommend Global to friends & family.

It was timely and went very well. We have purchased at least six (6) cars from this dealership. We have used different service advisors and the service has be excellent with each advisor.

Came in for a regular service (oil change). Service was just as expected. Shuttle wasn't s quickly available as I would have hoped.

I bought a 2017 from Global imports from out of state. Very easy transaction and delivery. Only con would be gas tank was empty on delivery.

Very easy to schedule for your car service and good customer service

I was searching for a car for my son that was not easily available. Chris Byers was patient and promised us he will get the car for us that we want. True to his word he got the car for us and really went out of his way to make it affordable for us knowing my budget. If someone is searching for a BMW Chris Byers is the guy to go to. If he does not have the car you like rest assured he will find one for you and get it to the dealership.

Staff very professional. My only concern is the lack of loaner vehicles available when a car is dropped off for Service. Such an inconvenience.

excellent experience!! they really bent over backwards to find the perfect car for us even though it took many months of looking.

Could not have been better. Pete Drexler is a total pro. Renee Hesse provided the best financial and document experience I've ever had getting a cat.

Great experience. Everything was done as promised

The experience at Global imports was very pleasant. All the people we dealt with were wonderful.

Best experience I had buying a car. Really satisfied with everything. Keep the good work.. They really work to get me in the price range that i was looking for, and they did it..

Best dealership ever....will be back for my next car purchase

Global BMW installed a driver side airbag retrofit in my 2007 X-3 per BMW's recall. Global secured the parts for me, emailed reminders of my appointment, checked me in in a friendly, efficient manner, completed the work in less time than estimated and provided a complimentary car wash. Obviously, I was very happy with their service standards.

I recently got a nail in my tire and went to the dealership to replace it. I had purchased CarePlus for the tires and my service tech Ryan helped to get the process completed while I waited.

Excellent ... I love visiting this dealership ... the staff is always nice - they speak and are very accommodating!!

Excellent service for Bmw for routine maintenance and regular service

Great service on our 2012 x5. We have two BMW's and continue to receive great service on both!